Dr. Rafael E Figueroa-Dugarte, MD

Medical Specialties

doctors.bjc.org

4.8 out of 5

82 verified ratings

82 Ratings, 25 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 13, 2025
Was there anything that you feel was outstanding?
Everybody from the staff to doctor were very nice . Always met with a smile .
What could have been done to improve your experience?
I had to wait almost 40 minutes past my appointment time . I’m not really upset though , cause I rather have a doctor who does not rush thru an appointment .

Aug 13, 2025
Was there anything that you feel was outstanding?
n/a
What could have been done to improve your experience?
The doctor not being 20 minutes late for the appointment.

Aug 6, 2025
Was there anything that you feel was outstanding?
Just the overall friendliness of the doctor and nurses. It usually takes me a while to be open with a doctor, but not this time.
What could have been done to improve your experience?
Nothing

Aug 6, 2025
What could have been done to improve your experience?
This was a follow-up appt to a surgery. I was back in the exam room for maybe only a total of 10 min. And a total of that was only spent about 2 min with the doctor. Super quick visit. Why then could this not be a phone call follow-up? All he did was ask how I feel. I also had to take a day off work to be there. It’s quite frustrating of all the wasted time when that question could’ve been asked over the phone.

Jul 26, 2025
Was there anything that you feel was outstanding?
All personnel were very professional and courteous
What could have been done to improve your experience?
I thought the visit was very thorough

Jul 26, 2025
Was there anything that you feel was outstanding?
The Dr. was very patient with my elderly Mom and worked hard to help her understand. She has dementia. I am her POA.
What could have been done to improve your experience?
Nothing

Jul 24, 2025
Was there anything that you feel was outstanding?
Dr. Fig was very polite and explained everything. Very professional.
What could have been done to improve your experience?
The visit with Dr. Fig went well, Dr. Fig was very kind and explained things.

Jul 20, 2025
Was there anything that you feel was outstanding?
The entire staff was awesome and made me feel very comfortable
What could have been done to improve your experience?
Nothing

Jul 19, 2025
Was there anything that you feel was outstanding?
Both doctor and nurse were very down to earth and seemed to actually care about my fears and concerns. Neither seemed rushed and made sure that we knew if there were any questions or concerns they would answer them.
What could have been done to improve your experience?
Nothing. I feel that the time we waited was worth it after talking with them. We may have waited a little longer but it was obvious that it was due to them talking to patients like we are people, not just a paycheck

Jul 16, 2025
Was there anything that you feel was outstanding?
Very professional, friendly, answering all questions and concerns I had. Didn’t rush through the appointment and made me feel extremely comfortable.
What could have been done to improve your experience?
Nothing. Very pleased.

Jul 9, 2025
Was there anything that you feel was outstanding?
The Doctor and his nurse assistant she was great
What could have been done to improve your experience?
I can’t think of anything

Jul 9, 2025
Was there anything that you feel was outstanding?
Dr is so friendly
What could have been done to improve your experience?
Nothing

May 17, 2025
Was there anything that you feel was outstanding?
They were all great and kind.
What could have been done to improve your experience?
There is nothing that I thinks need to be improve on.

May 8, 2025
Was there anything that you feel was outstanding?
He is a great doctor. I hope you keep him for a long time! He is so caring and his work is precise!

May 5, 2025
Was there anything that you feel was outstanding?
Everyone was very nice and helpful

Apr 16, 2025
Was there anything that you feel was outstanding?
Dr. Figueroa is excellent

Mar 18, 2025
Was there anything that you feel was outstanding?
Dr’s and nurses very nice and helpful!!

Feb 22, 2025
Was there anything that you feel was outstanding?
Everyone that treated me was absolutely awesome!!!

Feb 19, 2025
Was there anything that you feel was outstanding?
Dr figureora was very kind and friendly so were the nurses

Dec 27, 2024
Was there anything that you feel was outstanding?
Dr was very professional. He took time with me and even compared the previous CT scan results with me. One of the best doctors I’ve been to.

Dec 14, 2024
Was there anything that you feel was outstanding?
I felt the entire team worked well together and seemed well organized. [Staff] and Dr Figueroa were very complete in explaining my condition and instructions.

Oct 19, 2024
Was there anything that you feel was outstanding?
The Dr is friendly. He is very patient. He makes sure you are understanding the treatment and are included in the plan. He made sure all questions were answered. He is an excellent dr.

Oct 19, 2024
Was there anything that you feel was outstanding?
The nurse was so kind and personable, the Dr was spot on, professional, and extremely knowledgeable.

Oct 8, 2024
Was there anything that you feel was outstanding?
Dr Figueroa and staff were amazing they cared about my concerns and explained everything.

Sep 21, 2024
Was there anything that you feel was outstanding?
Both the Doctor and his nurse was outstanding and confident of our course of action. They should both be commend for their knowledge and compassion.