Fei, Shangnon MD
Internal Medicine
BJC Medical Group at the Highlands
1110 Highlands Plaza Drive East, Suite 220
Saint Louis, MO 63110 Directions
4.8 out of 5
251 verified ratings
251 Ratings, 85 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 12, 2025
Was there anything that you feel was outstanding?
Staff was amazing! Super friendly super helpful and lovely to speak with as was Dr.Fei!
Sep 10, 2025
Was there anything that you feel was outstanding?
Dr Fei
Sep 9, 2025
Was there anything that you feel was outstanding?
Dr. Fei š
What could have been done to improve your experience?
I didnāt have an issue with my experience.
Sep 9, 2025
Was there anything that you feel was outstanding?
Dr Fei is wonderful! Willing to spend time to answer questions, and very friendly.
Sep 8, 2025
Was there anything that you feel was outstanding?
Dr Fei personally scheduled my appointment after my original appointment was cancelled
What could have been done to improve your experience?
NA
Sep 5, 2025
Was there anything that you feel was outstanding?
Essentially no wait time, excellent treatment.
What could have been done to improve your experience?
I can't think of a thing!
Sep 2, 2025
Was there anything that you feel was outstanding?
Dr. Fei exceeded my expectations. It was my first visit with her as my primary care physician. She was thoroughly familiar with my medical history, attentive to my questions and concerns, and thorough in all her explanations and suggestions. I felt fully included in the discussion about my health and health care. I could not have wished for a better physician.
What could have been done to improve your experience?
Nothing could have made it better.
Aug 30, 2025
Was there anything that you feel was outstanding?
My Dr Fei was excellent and her assistant or nurse was also excellent. Both polite and respectful.
What could have been done to improve your experience?
Nothing
Aug 27, 2025
Was there anything that you feel was outstanding?
Dr. Fei was outstanding as my new physician and was very personable and listened to all of my health concerns.
Aug 22, 2025
Was there anything that you feel was outstanding?
Dr. Fei is the most attentive doctor I have ever had
What could have been done to improve your experience?
Nothing
Aug 19, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Continuing in the directions that things are going, thereās nothing to improve
Aug 18, 2025
Was there anything that you feel was outstanding?
Dr. Fei is the BEST ! She is the kindest, most caring, most prepared and professional doctor I have ever had
What could have been done to improve your experience?
Nothing
Aug 17, 2025
Was there anything that you feel was outstanding?
Dr Fei was wonderful, took the time to answer my questions and quickly explained test results over mychart.
What could have been done to improve your experience?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
All
What could have been done to improve your experience?
Nothing
Aug 8, 2025
Was there anything that you feel was outstanding?
I have had a long lifetime of varying physician visits and I can be clear that everything about this visit was excellent and extraordinary.
What could have been done to improve your experience?
Nothing
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr . FEI
What could have been done to improve your experience?
Nothing
Aug 7, 2025
Was there anything that you feel was outstanding?
Both Dr Fei and the nurse were excellent!
What could have been done to improve your experience?
NA
Aug 5, 2025
Was there anything that you feel was outstanding?
Everyone's was great š
What could have been done to improve your experience?
Everything was good
Aug 4, 2025
Was there anything that you feel was outstanding?
All were kind
What could have been done to improve your experience?
Nothing
Aug 1, 2025
Was there anything that you feel was outstanding?
The whole team was fantastic. I was pleased with my choice of medical care.
Jul 30, 2025
Was there anything that you feel was outstanding?
Dr Fei - good listener and great recommendations
What could have been done to improve your experience?
None
Jul 28, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Nothing
Jul 27, 2025
Was there anything that you feel was outstanding?
Everything went well I have no complaints
What could have been done to improve your experience?
Nothing more it was a pleasant experience
Jul 18, 2025
Was there anything that you feel was outstanding?
My Doctor visit was very professional.
What could have been done to improve your experience?
It was great.
Jul 18, 2025
Was there anything that you feel was outstanding?
Dr Fei was very professional and helpful!
Jul 18, 2025
Was there anything that you feel was outstanding?
Every single person I interacted with was extremely kind, friendly, respectful and professional.
What could have been done to improve your experience?
Nothing!
Jul 15, 2025
Was there anything that you feel was outstanding?
Dr Fei is excellent
What could have been done to improve your experience?
Nothing it was great
Jul 14, 2025
Was there anything that you feel was outstanding?
Dr. Fei is an excellent communicator and physician.
Jul 14, 2025
Was there anything that you feel was outstanding?
Everything and everyone.
What could have been done to improve your experience?
Nothing
Jul 11, 2025
What could have been done to improve your experience?
The doctor spent less than 8 minutes in the room with me. I am very healthy, so there was not a lot to discuss on a first visit. But I am a longtime BJC patient and she did not really spend any time looking through my records and asking follow-up questions on prior conditions. The visit didnāt feel rushed, but it also didnāt feel comprehensive.
Jul 5, 2025
Was there anything that you feel was outstanding?
Everyone was very helpful and kind.
Jun 27, 2025
Was there anything that you feel was outstanding?
Dr. Fei
What could have been done to improve your experience?
Not sure
Jun 25, 2025
Was there anything that you feel was outstanding?
Both Doctor and tech showed me patience and care. I love how my Dr. listens to my concerns and explains In detail answers to my questions.
Jun 24, 2025
Was there anything that you feel was outstanding?
This was my first time in the office and when I tell you from the front desk, to the lady that took my vitals, to Dr. Fei was amazing. I would definitely recommend this Dr. office.
What could have been done to improve your experience?
Nothing
Jun 24, 2025
Was there anything that you feel was outstanding?
Both the assistant and Dr. Fei were really great. They were courteous. And Dr. Fei spent a lot of time and attention addressing my health concerns.
Jun 24, 2025
Was there anything that you feel was outstanding?
Dr Fei
What could have been done to improve your experience?
Not certain
Jun 24, 2025
Was there anything that you feel was outstanding?
Yes, doctor Fei and her medical assistant
What could have been done to improve your experience?
Thereās nothing that Could have been improved. The visit was extraordinary.
Jun 22, 2025
Was there anything that you feel was outstanding?
Dr Fei listened to my needs and was present in the discussion. Thankful to find a new physician who cares.
Jun 20, 2025
Was there anything that you feel was outstanding?
Dr. Fei was very patient in listening to me talk through my options & addressing questions & concerns.
Jun 19, 2025
Was there anything that you feel was outstanding?
Dr Fei is very respectful, a good listener, and addressed all my concerns. I feel safe working with her.
Jun 18, 2025
Was there anything that you feel was outstanding?
Dr Fei
Jun 17, 2025
Was there anything that you feel was outstanding?
Everyone was excellent!!!
What could have been done to improve your experience?
Nothing!!
Jun 13, 2025
Was there anything that you feel was outstanding?
Dr Fei was very nice / friendly person . She was interested in my health history and needs going forward. She was easy to relate too and i enjoyed speaking with her. Impressive & knowledgeable person!
What could have been done to improve your experience?
All good š
Jun 13, 2025
Was there anything that you feel was outstanding?
Everyone was curious and kind. Very helpful. Overall I was very pleased!
What could have been done to improve your experience?
Nothing. It was good.
Jun 3, 2025
Was there anything that you feel was outstanding?
This was a first appointment with Dr Fei. She listened and was aware of my history. She was not rushed, but very efficient. I feel like I am in good hands. The communication is also apparently very good. My lab tests were quickly sent and Dr Fei messaged with comments on test results.
May 19, 2025
Was there anything that you feel was outstanding?
Dr Fei is my PCP and takes excellent care of me. She is personable, caring, professional and knowledgeable. I am very happy she is my doctor.
May 9, 2025
Was there anything that you feel was outstanding?
Every person I interacted with was knowledgeable and courteous
May 5, 2025
Was there anything that you feel was outstanding?
While one assumes that all doctors are competent, Dr. Fei is that, but she is also confident, easy to talk with, friendly, and understanding. Her demeanor and obvious capability make the visits almost pleasant, which is extremely rare in a clinical environment.
Apr 27, 2025
Was there anything that you feel was outstanding?
I was treated well and with concern.
Apr 22, 2025
Was there anything that you feel was outstanding?
Dr. Fei was spectacular, as was the assistant. I feel I was heard and well taken care of by Dr Fei and all the staff.