Fei, Shangnon MD

Internal Medicine

BJC Medical Group at the Highlands

1110 Highlands Plaza Drive East, Suite 220

Saint Louis, MO 63110 Directions

4.8 out of 5

202 verified ratings

202 Ratings, 68 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 28, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Nothing
Jul 18, 2025
Was there anything that you feel was outstanding?
My Doctor visit was very professional.
What could have been done to improve your experience?
It was great.
Jul 18, 2025
Was there anything that you feel was outstanding?
Dr Fei was very professional and helpful!
Jul 18, 2025
Was there anything that you feel was outstanding?
Every single person I interacted with was extremely kind, friendly, respectful and professional.
What could have been done to improve your experience?
Nothing!
Jul 11, 2025
What could have been done to improve your experience?
The doctor spent less than 8 minutes in the room with me. I am very healthy, so there was not a lot to discuss on a first visit. But I am a longtime BJC patient and she did not really spend any time looking through my records and asking follow-up questions on prior conditions. The visit didn’t feel rushed, but it also didn’t feel comprehensive.
Jul 5, 2025
Was there anything that you feel was outstanding?
Everyone was very helpful and kind.
Jun 27, 2025
Was there anything that you feel was outstanding?
Dr. Fei
What could have been done to improve your experience?
Not sure
Jun 25, 2025
Was there anything that you feel was outstanding?
Both Doctor and tech showed me patience and care. I love how my Dr. listens to my concerns and explains In detail answers to my questions.
Jun 24, 2025
Was there anything that you feel was outstanding?
This was my first time in the office and when I tell you from the front desk, to the lady that took my vitals, to Dr. Fei was amazing. I would definitely recommend this Dr. office.
What could have been done to improve your experience?
Nothing
Jun 24, 2025
Was there anything that you feel was outstanding?
Both the assistant and Dr. Fei were really great. They were courteous. And Dr. Fei spent a lot of time and attention addressing my health concerns.
Jun 24, 2025
Was there anything that you feel was outstanding?
Dr Fei
What could have been done to improve your experience?
Not certain
Jun 24, 2025
Was there anything that you feel was outstanding?
Yes, doctor Fei and her medical assistant
What could have been done to improve your experience?
There’s nothing that Could have been improved. The visit was extraordinary.
Jun 22, 2025
Was there anything that you feel was outstanding?
Dr Fei listened to my needs and was present in the discussion. Thankful to find a new physician who cares.
Jun 20, 2025
Was there anything that you feel was outstanding?
Dr. Fei was very patient in listening to me talk through my options & addressing questions & concerns.
Jun 19, 2025
Was there anything that you feel was outstanding?
Dr Fei is very respectful, a good listener, and addressed all my concerns. I feel safe working with her.
Jun 18, 2025
Was there anything that you feel was outstanding?
Dr Fei
Jun 17, 2025
Was there anything that you feel was outstanding?
Everyone was excellent!!!
What could have been done to improve your experience?
Nothing!!
Jun 13, 2025
Was there anything that you feel was outstanding?
Dr Fei was very nice / friendly person . She was interested in my health history and needs going forward. She was easy to relate too and i enjoyed speaking with her. Impressive & knowledgeable person!
What could have been done to improve your experience?
All good 😃
Jun 13, 2025
Was there anything that you feel was outstanding?
Everyone was curious and kind. Very helpful. Overall I was very pleased!
What could have been done to improve your experience?
Nothing. It was good.
Jun 3, 2025
Was there anything that you feel was outstanding?
This was a first appointment with Dr Fei. She listened and was aware of my history. She was not rushed, but very efficient. I feel like I am in good hands. The communication is also apparently very good. My lab tests were quickly sent and Dr Fei messaged with comments on test results.
May 19, 2025
Was there anything that you feel was outstanding?
Dr Fei is my PCP and takes excellent care of me. She is personable, caring, professional and knowledgeable. I am very happy she is my doctor.
May 9, 2025
Was there anything that you feel was outstanding?
Every person I interacted with was knowledgeable and courteous
May 5, 2025
Was there anything that you feel was outstanding?
While one assumes that all doctors are competent, Dr. Fei is that, but she is also confident, easy to talk with, friendly, and understanding. Her demeanor and obvious capability make the visits almost pleasant, which is extremely rare in a clinical environment.
Apr 27, 2025
Was there anything that you feel was outstanding?
I was treated well and with concern.
Apr 22, 2025
Was there anything that you feel was outstanding?
Dr. Fei was spectacular, as was the assistant. I feel I was heard and well taken care of by Dr Fei and all the staff.
Apr 18, 2025
Was there anything that you feel was outstanding?
Dr Fei was excellent and very well prepared with our medical history
Apr 12, 2025
Was there anything that you feel was outstanding?
Dr. reviewed my record carefully before this appointment which was my first visit
Apr 11, 2025
Was there anything that you feel was outstanding?
I’m impressed by the doctor.
Apr 10, 2025
Was there anything that you feel was outstanding?
Dr Fei is exceptional. She takes the time to make patients feel comfortable, explains what to expect and is very knowledgeable
Apr 10, 2025
Was there anything that you feel was outstanding?
Dr Fei and her medical assistant made me feel very welcome and at ease.
Apr 8, 2025
Was there anything that you feel was outstanding?
Dr Fei was very knowledgeable and kind
Mar 17, 2025
Was there anything that you feel was outstanding?
I really love Dr. Fei. I was nervous to establish with a new provider, but she has exceeded my expectations. She is kind and reassuring and I never feel rushed. She always makes time to answer any questions or concerns I have. I would definitely recommend her to anyone needing a new primary care physician!
Mar 6, 2025
Was there anything that you feel was outstanding?
Very impressed and comfortable with Dr Fei
Mar 4, 2025
Was there anything that you feel was outstanding?
Dr Fei had great bedside manner
Mar 4, 2025
Was there anything that you feel was outstanding?
Dr Fei is friendly and welcoming. I’m glad to have her as my PCP.
Mar 1, 2025
Was there anything that you feel was outstanding?
The MD's bedside manner was excellent.
Feb 27, 2025
Was there anything that you feel was outstanding?
It was my first visit to the office, I am a new patient of Dr. Fei’s. I was very impressed by the amount of time she took with me. The entire staff were wonderful to work with.
Feb 14, 2025
Was there anything that you feel was outstanding?
This was my first visit with Dr Fei, she was excellent!
Feb 12, 2025
Was there anything that you feel was outstanding?
Very engaging and balanced
Feb 7, 2025
Was there anything that you feel was outstanding?
Dr. Fei thoroughly reviewed my medical file/history IN ADVANCE of my initial appointment.
Feb 5, 2025
Was there anything that you feel was outstanding?
Dr. Fei listens carefully and answers questions in a respectful and easily understandable manner. I am very glad to have Dr. Fei as my new doctor.
Jan 31, 2025
Was there anything that you feel was outstanding?
Dr. Fei has a warm, personable and professional demeanor.
Jan 29, 2025
Was there anything that you feel was outstanding?
Dr Fei and her assistant were outstanding in the ways they spent time and advised both me and my husband. This was our first appointment with her after our previous primary care physician left his practice and we are very glad she took us on as a patients.
Jan 28, 2025
Was there anything that you feel was outstanding?
Everyone we interfaced with was above our expectations. This was our first visit to our new primary care physician and we were very pleased.
Jan 25, 2025
Was there anything that you feel was outstanding?
Dr. Fei is phenomenal. Great listener and very knowledgeable
Jan 17, 2025
Was there anything that you feel was outstanding?
The nurse and Dr. Fei were both excellent. They make you feel comfortable and confident in the care received.
Jan 16, 2025
Was there anything that you feel was outstanding?
Dr. Fei was definitely the highlight. She was the only happy friendly person I talked to during my whole visit.
Jan 16, 2025
Was there anything that you feel was outstanding?
Dr Fei was very warm and welcoming. This was my first visit with her, but I felt so comfortable talking with her. She paid such good attention to details that I hadn’t thought about.
Jan 15, 2025
Was there anything that you feel was outstanding?
clinician was great.
Jan 14, 2025
Was there anything that you feel was outstanding?
Dr. Fei is very personable, friendly and thorough. I was very comfortable with her approach through the entire visit.