Shangnon C Fei, MD
Internal Medicine
BJC Medical Group at the Highlands
1110 Highlands Plaza Drive East, Suite 220
Saint Louis, MO 63110 Directions
4.8 out of 5
383 verified ratings
383 Ratings, 103 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2026
What else would you like to say about your experience?
One word. Wonderful.
May 23, 2026
What else would you like to say about your experience?
Dr. Fei was great! She answered all my questions and I didn’t feel rushed.
May 22, 2026
What else would you like to say about your experience?
I am very pleased with my primary care doctor, Dr. Faye, and her staff, and have never had any problems with them listening to me as I try to explain things in my own way. So I am grateful that she is there at the BJC Highland, and thankful for her patience with me, and also her patience with explaining things.
May 20, 2026
What else would you like to say about your experience?
I have complete confidence in my primary physician, Dr. Shannon Fei. She listens and also explains. She is thorough and not in a hurry. She is an asset to BJC.
May 20, 2026
What else would you like to say about your experience?
my doctor was awesome she is the best Dr fay
May 18, 2026
What else would you like to say about your experience?
Dr. Fei was great. She took time to listen to me and I especially appreciate her holistic approach. Exactly what I was looking for in a PCP.
May 14, 2026
What else would you like to say about your experience?
Dr. Fei is the BEST!
May 13, 2026
What else would you like to say about your experience?
Pleasant and helpful.
May 13, 2026
What else would you like to say about your experience?
very smooth process and timely
May 13, 2026
What else would you like to say about your experience?
Dr Fei is a skilled and compassionate and pleasant doctor. I could tell that she wanted to be sure that my concerns were addressed.
She helped me come up with a plan to address some issues.
May 8, 2026
What else would you like to say about your experience?
My doc is wonderful!
Apr 30, 2026
What else would you like to say about your experience?
Very Satisfied
Apr 30, 2026
What else would you like to say about your experience?
everyone was pleasant and the care was top notch.
Apr 30, 2026
What else would you like to say about your experience?
Excellent physician and staff very kind and caring people. I spoke to another person in the elevator and agreed best physician practice he’s ever been too. Couldn’t say more positive things about my experience there
Apr 23, 2026
What else would you like to say about your experience?
Dr. Fei and her team are always great to work with.
Apr 23, 2026
What else would you like to say about your experience?
Dr. Fei is great!!
Apr 8, 2026
What else would you like to say about your experience?
Nothing left to say. It was a fantastic visit and I truly believe this team, specifically Dr. Fei, have my best interests in mind when delivering care.
Apr 6, 2026
What else would you like to say about your experience?
Dr. Shangnam Fei and her office are amazing and they listen to all your problems. They will schedule you immediately for a visit if you need one. If they think you need one, they are amazing. I will recommend them to everyone.
Apr 6, 2026
What else would you like to say about your experience?
Dr. Fay provides excellent care.
Apr 4, 2026
What else would you like to say about your experience?
Everyone is great!!!
Apr 3, 2026
What else would you like to say about your experience?
Great experience, great provider, great staff, no waiting, and superb care.
Apr 1, 2026
What else would you like to say about your experience?
Dr. Fei and the staff are very friendly and nice.
Mar 26, 2026
What else would you like to say about your experience?
Very good, keep smiling
Mar 25, 2026
What else would you like to say about your experience?
I HAVE BEEN A PATIENT OF DR. FEI FOR 1 FULL YEAR AND SHE IS THE MOST AMAZING DOC EVER! SHE IS THE BEST EXPERIENCE I EVER HAD WITH ANY DOCTOR OUTSIDE OF MY OBGYN NURSE WHO REFERED ME TO HER. I AM ALWAYS COMFORTABLE, SHE LISTENS AND KNOWS HER STUFF. SHE IS VERY COMPASSIONATE AND ALWAYS HAS A SOLUTION FOR HEALING. SHE NEEDS TO TEACH HER METHODS AND WE NEED MORE PRACTITIONERS LIKE HER. MANY DOCTORS DO THIS FOR MONEY SHE DEFINITELY DOES THIS FOR HEALING. SHE WILL BE AROUND FOR A LONG TIME...
Mar 24, 2026
What else would you like to say about your experience?
The experience was perfect.
Mar 19, 2026
What else would you like to say about your experience?
I appreciate that Dr Fei is so patient and truly cares about me as a person. She listens and shares her advice without judgment.
Mar 19, 2026
What else would you like to say about your experience?
Receptionist was great. The nurse assistant, not so great. The doctor was great. Thank you.
Mar 13, 2026
What else would you like to say about your experience?
Whenever I come to the facility, the doctor's offices at the Highlands, everybody is on time. I don't have to wait long which I really appreciate.
Mar 13, 2026
What else would you like to say about your experience?
Dr. Fei is excellent.
Mar 12, 2026
What else would you like to say about your experience?
Dr. Fei was prompt, discussed my concerns, changed my medication.
Was not rushed.
Dec 20, 2025
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
Anything
Dec 19, 2025
Was there anything that you feel was outstanding?
Dr Fei is great, she takes time to listen, share, and has made a positive impact on my well being.
Dec 12, 2025
Was there anything that you feel was outstanding?
Very excellent job
What could have been done to improve your experience?
Nothing
Dec 3, 2025
Was there anything that you feel was outstanding?
Dr Fei is extraordinary.
Nov 21, 2025
What could have been done to improve your experience?
Nothing
Nov 18, 2025
Was there anything that you feel was outstanding?
Everyone was excellent! Friendly and professional!
What could have been done to improve your experience?
Nothing
Nov 14, 2025
Was there anything that you feel was outstanding?
Entire staff
What could have been done to improve your experience?
Nothing
Nov 14, 2025
Was there anything that you feel was outstanding?
The entire team really….
What could have been done to improve your experience?
Cannot think of anything.
Nov 13, 2025
Was there anything that you feel was outstanding?
Very high degree of professionalism and respect. Very attentive to my needs, and all questions were answered and answers explained thoroughly.
Nov 13, 2025
Was there anything that you feel was outstanding?
All of the staff I interacted with were excellent.
What could have been done to improve your experience?
Nothing.
Nov 11, 2025
Was there anything that you feel was outstanding?
Very good never had a problem
Nov 11, 2025
Was there anything that you feel was outstanding?
All of the staff I interacted with were friendly and helpful.
Nov 10, 2025
Was there anything that you feel was outstanding?
Very much please with this.Thank you.
What could have been done to improve your experience?
None
Nov 8, 2025
Was there anything that you feel was outstanding?
Dr. Fei is incredible. First Doctor in my life to listen, explain, communicate clearly, and seek mutual understanding. I can’t recommend her enough! She’s so smart and explained the science behind everything to me in a way that really helped me understand.
Nov 8, 2025
Was there anything that you feel was outstanding?
Dr. Fei as always is always so attentive and compassionate.
Nov 5, 2025
Was there anything that you feel was outstanding?
Tae the MA! She was friendly, professional and thorough. Dr Fei spent more than enough time with me as a new patient and I truly appreciated her time.
What could have been done to improve your experience?
NOTHING
Nov 4, 2025
Was there anything that you feel was outstanding?
Dr Fen was sooo good! Glad to have her on my healthcare team!
What could have been done to improve your experience?
Nothing
Nov 1, 2025
Was there anything that you feel was outstanding?
Dr. Fei was professional, thorough and patient during my annual exam.
Oct 30, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
The wait time in the examining room to be shorter for the physician to come in.
Oct 30, 2025
Was there anything that you feel was outstanding?
First time visit with Dr. Fei. She took her time and has a great manner. Very impressed and happy with the office visit.