Fei, Shangnon MD

Internal Medicine

BJC Medical Group at the Highlands

1110 Highlands Plaza Drive East, Suite 220

Saint Louis, MO 63110 Directions

4.8 out of 5

184 verified ratings

184 Ratings, 51 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 13, 2025
Was there anything that you feel was outstanding?
Dr Fei was very nice / friendly person . She was interested in my health history and needs going forward. She was easy to relate too and i enjoyed speaking with her. Impressive & knowledgeable person!
What could have been done to improve your experience?
All good 😃
Jun 13, 2025
Was there anything that you feel was outstanding?
Everyone was curious and kind. Very helpful. Overall I was very pleased!
What could have been done to improve your experience?
Nothing. It was good.
Jun 3, 2025
Was there anything that you feel was outstanding?
This was a first appointment with Dr Fei. She listened and was aware of my history. She was not rushed, but very efficient. I feel like I am in good hands. The communication is also apparently very good. My lab tests were quickly sent and Dr Fei messaged with comments on test results.
May 19, 2025
Was there anything that you feel was outstanding?
Dr Fei is my PCP and takes excellent care of me. She is personable, caring, professional and knowledgeable. I am very happy she is my doctor.
May 9, 2025
Was there anything that you feel was outstanding?
Every person I interacted with was knowledgeable and courteous
May 5, 2025
Was there anything that you feel was outstanding?
While one assumes that all doctors are competent, Dr. Fei is that, but she is also confident, easy to talk with, friendly, and understanding. Her demeanor and obvious capability make the visits almost pleasant, which is extremely rare in a clinical environment.
Apr 27, 2025
Was there anything that you feel was outstanding?
I was treated well and with concern.
Apr 22, 2025
Was there anything that you feel was outstanding?
Dr. Fei was spectacular, as was the assistant. I feel I was heard and well taken care of by Dr Fei and all the staff.
Apr 18, 2025
Was there anything that you feel was outstanding?
Dr Fei was excellent and very well prepared with our medical history
Apr 12, 2025
Was there anything that you feel was outstanding?
Dr. reviewed my record carefully before this appointment which was my first visit
Apr 11, 2025
Was there anything that you feel was outstanding?
I’m impressed by the doctor.
Apr 10, 2025
Was there anything that you feel was outstanding?
Dr Fei is exceptional. She takes the time to make patients feel comfortable, explains what to expect and is very knowledgeable
Apr 10, 2025
Was there anything that you feel was outstanding?
Dr Fei and her medical assistant made me feel very welcome and at ease.
Apr 8, 2025
Was there anything that you feel was outstanding?
Dr Fei was very knowledgeable and kind
Mar 17, 2025
Was there anything that you feel was outstanding?
I really love Dr. Fei. I was nervous to establish with a new provider, but she has exceeded my expectations. She is kind and reassuring and I never feel rushed. She always makes time to answer any questions or concerns I have. I would definitely recommend her to anyone needing a new primary care physician!
Mar 6, 2025
Was there anything that you feel was outstanding?
Very impressed and comfortable with Dr Fei
Mar 4, 2025
Was there anything that you feel was outstanding?
Dr Fei had great bedside manner
Mar 4, 2025
Was there anything that you feel was outstanding?
Dr Fei is friendly and welcoming. I’m glad to have her as my PCP.
Mar 1, 2025
Was there anything that you feel was outstanding?
The MD's bedside manner was excellent.
Feb 27, 2025
Was there anything that you feel was outstanding?
It was my first visit to the office, I am a new patient of Dr. Fei’s. I was very impressed by the amount of time she took with me. The entire staff were wonderful to work with.
Feb 14, 2025
Was there anything that you feel was outstanding?
This was my first visit with Dr Fei, she was excellent!
Feb 12, 2025
Was there anything that you feel was outstanding?
Very engaging and balanced
Feb 7, 2025
Was there anything that you feel was outstanding?
Dr. Fei thoroughly reviewed my medical file/history IN ADVANCE of my initial appointment.
Feb 5, 2025
Was there anything that you feel was outstanding?
Dr. Fei listens carefully and answers questions in a respectful and easily understandable manner. I am very glad to have Dr. Fei as my new doctor.
Jan 31, 2025
Was there anything that you feel was outstanding?
Dr. Fei has a warm, personable and professional demeanor.
Jan 29, 2025
Was there anything that you feel was outstanding?
Dr Fei and her assistant were outstanding in the ways they spent time and advised both me and my husband. This was our first appointment with her after our previous primary care physician left his practice and we are very glad she took us on as a patients.
Jan 28, 2025
Was there anything that you feel was outstanding?
Everyone we interfaced with was above our expectations. This was our first visit to our new primary care physician and we were very pleased.
Jan 25, 2025
Was there anything that you feel was outstanding?
Dr. Fei is phenomenal. Great listener and very knowledgeable
Jan 17, 2025
Was there anything that you feel was outstanding?
The nurse and Dr. Fei were both excellent. They make you feel comfortable and confident in the care received.
Jan 16, 2025
Was there anything that you feel was outstanding?
Dr. Fei was definitely the highlight. She was the only happy friendly person I talked to during my whole visit.
Jan 16, 2025
Was there anything that you feel was outstanding?
Dr Fei was very warm and welcoming. This was my first visit with her, but I felt so comfortable talking with her. She paid such good attention to details that I hadn’t thought about.
Jan 15, 2025
Was there anything that you feel was outstanding?
clinician was great.
Jan 14, 2025
Was there anything that you feel was outstanding?
Dr. Fei is very personable, friendly and thorough. I was very comfortable with her approach through the entire visit.
Jan 10, 2025
Was there anything that you feel was outstanding?
It was my first visit at this location to establish as a patient. I’ve never had an easier experience or more friendly. There’s some anxiety with finding a new doctor and office. I feel like all my needs were listened too and I felt supported on what I needed when Ieft.
Jan 6, 2025
Was there anything that you feel was outstanding?
Everything was great
Dec 28, 2024
Was there anything that you feel was outstanding?
Dr Fei was very thoughtful in reviewing my history during our first meeting- appreciate her kindness and consideration
Dec 27, 2024
Was there anything that you feel was outstanding?
Dr. Fei is always great.
Dec 11, 2024
Was there anything that you feel was outstanding?
Dr. Fei was great at putting me at ease and listening to my concerns at my first visit with her as my PCP.
Nov 26, 2024
Was there anything that you feel was outstanding?
Dr Fei herself was an amazing woman. She's up to the minute and on track with her ideas for patient care.
Nov 25, 2024
Was there anything that you feel was outstanding?
I was so happy to meet my new primary care doctor and was delighted to hear that she plans to stay in St. Louis for a while. I will see her again in 3 months
Nov 23, 2024
Was there anything that you feel was outstanding?
Everyone was great, they did wonderful job. All staff members made me feel welcomed and were helpful when I asked questions.
Nov 21, 2024
Was there anything that you feel was outstanding?
My doctor was great.
Nov 20, 2024
Was there anything that you feel was outstanding?
My Primary care Mrs Fei went above and beyond her service was top notch, I was very pleased when I choose her to be my doctor.
Oct 30, 2024
Was there anything that you feel was outstanding?
Dr. Fei was easy to relate with and a great listener.
Oct 16, 2024
Was there anything that you feel was outstanding?
Dr Fei was very comprehensive. A good listener. Impressive and efficient.
Oct 11, 2024
Was there anything that you feel was outstanding?
The concern from Dr Fei is outstanding and her manner of speaking and understanding and communicating as well as following if is awesome. So glad I chose her as my primary physician. So far so good. The support staff is awesome as well. There is definitely a team effort in the office. The quickness and thoroughness was amazing. KUDOS to the whole team.
Oct 3, 2024
Was there anything that you feel was outstanding?
My new Dr. is wonderful!
Sep 30, 2024
Was there anything that you feel was outstanding?
Dr. Fei is lovely. She is patient centered, non judgmental, and appears to be very dedicated to helping patients. I hope to have her as my primary as long as possible! Great addition to the office!
Sep 21, 2024
Was there anything that you feel was outstanding?
All staff were fantastic and made me very happy and at ease
Sep 12, 2024
Was there anything that you feel was outstanding?
Dr. Fei was fantastic. Excellent educator. Great listening skills. Never rushed. Very positive and has an alacrity for you to share any and all concerns you may have. Incredibly personable. She’s a phenomenal asset to any medical practice!