Fei, Shangnon MD
Internal Medicine
BJC Medical Group at the Highlands
1110 Highlands Plaza Drive East, Suite 220
Saint Louis, MO 63110 Directions
4.8 out of 5
288 verified ratings
288 Ratings, 108 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 14, 2025
Was there anything that you feel was outstanding?
Entire staff
What could have been done to improve your experience?
Nothing
Nov 14, 2025
Was there anything that you feel was outstanding?
The entire team really….
What could have been done to improve your experience?
Cannot think of anything.
Nov 13, 2025
Was there anything that you feel was outstanding?
Very high degree of professionalism and respect. Very attentive to my needs, and all questions were answered and answers explained thoroughly.
Nov 13, 2025
Was there anything that you feel was outstanding?
All of the staff I interacted with were excellent.
What could have been done to improve your experience?
Nothing.
Nov 11, 2025
Was there anything that you feel was outstanding?
Very good never had a problem
Nov 11, 2025
Was there anything that you feel was outstanding?
All of the staff I interacted with were friendly and helpful.
Nov 8, 2025
Was there anything that you feel was outstanding?
Dr. Fei is incredible. First Doctor in my life to listen, explain, communicate clearly, and seek mutual understanding. I can’t recommend her enough! She’s so smart and explained the science behind everything to me in a way that really helped me understand.
Nov 8, 2025
Was there anything that you feel was outstanding?
Dr. Fei as always is always so attentive and compassionate.
Nov 5, 2025
Was there anything that you feel was outstanding?
Tae the MA! She was friendly, professional and thorough. Dr Fei spent more than enough time with me as a new patient and I truly appreciated her time.
What could have been done to improve your experience?
NOTHING
Nov 4, 2025
Was there anything that you feel was outstanding?
Dr Fen was sooo good! Glad to have her on my healthcare team!
What could have been done to improve your experience?
Nothing
Nov 1, 2025
Was there anything that you feel was outstanding?
Dr. Fei was professional, thorough and patient during my annual exam.
Oct 30, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
The wait time in the examining room to be shorter for the physician to come in.
Oct 30, 2025
Was there anything that you feel was outstanding?
First time visit with Dr. Fei. She took her time and has a great manner. Very impressed and happy with the office visit.
Oct 30, 2025
Was there anything that you feel was outstanding?
Dr. Fei is warm, very intelligent and articulate. I think she's great.
What could have been done to improve your experience?
More time. Most of my concerns were addressed, but Dr. Fei said the visit was limited to 15 minutes, so that she couldn't address my need to have earwax removed.
Oct 29, 2025
Was there anything that you feel was outstanding?
Dr. Fei delved into my primary issue to an amazing extent, and recommended the next steps to take. We did spend the majority of our time on this topic.
What could have been done to improve your experience?
I did have some other issues that we never got to.
Oct 27, 2025
Was there anything that you feel was outstanding?
Dr. Fei as well as the entire staff.
Oct 27, 2025
Was there anything that you feel was outstanding?
Dr. Fei's intelligence is as impressive as her knowledge of medicine, which she applies with ease and clarity. I was completely comfortable for the duration of the visit.
What could have been done to improve your experience?
No improvement necessary.
Oct 24, 2025
Was there anything that you feel was outstanding?
The nurse and Doctor
What could have been done to improve your experience?
Nothing
Oct 24, 2025
Was there anything that you feel was outstanding?
All my interactions were extremely positive, everyone was helpful and friendly.
What could have been done to improve your experience?
Nothing, in my opinion. I had a very pleasant experience and found everyone seemed to be in a great mood. This was my first visit with Dr. Fei and couldn't be more pleased with my choice. She's a peach!
Oct 22, 2025
Was there anything that you feel was outstanding?
My Doctor and nurse
Oct 16, 2025
Was there anything that you feel was outstanding?
Dr had my records but wanted to hear from me personally. She is very caring and knowledgeable
Oct 6, 2025
Was there anything that you feel was outstanding?
Dr. Fei has excellent listening skills and understood my needs and concerns quickly. I was reassured she would be addressing my medical complaints comprehensively.
Oct 2, 2025
Was there anything that you feel was outstanding?
Everyone was extraordinary.
What could have been done to improve your experience?
All was well.
Sep 26, 2025
Was there anything that you feel was outstanding?
Dr. Fei is wonderful. The staff are all great and kind!
Sep 23, 2025
Was there anything that you feel was outstanding?
Everyone was helpful, courteous, went beyond the expected for all care
What could have been done to improve your experience?
Can't think of a thing.
Sep 16, 2025
Was there anything that you feel was outstanding?
Dr Fei is an excellent provider. Efficient, professional and personable. Very impressive.
Sep 16, 2025
Was there anything that you feel was outstanding?
Dr Fei was very good at all aspects of the exam , questions and next steps . She is the best doc i have had in many years !
Sep 12, 2025
Was there anything that you feel was outstanding?
Staff was amazing! Super friendly super helpful and lovely to speak with as was Dr.Fei!
Sep 10, 2025
Was there anything that you feel was outstanding?
Dr Fei
Sep 9, 2025
Was there anything that you feel was outstanding?
Dr. Fei 😊
What could have been done to improve your experience?
I didn’t have an issue with my experience.
Sep 9, 2025
Was there anything that you feel was outstanding?
Dr Fei is wonderful! Willing to spend time to answer questions, and very friendly.
Sep 8, 2025
Was there anything that you feel was outstanding?
Dr Fei personally scheduled my appointment after my original appointment was cancelled
What could have been done to improve your experience?
NA
Sep 5, 2025
Was there anything that you feel was outstanding?
Essentially no wait time, excellent treatment.
What could have been done to improve your experience?
I can't think of a thing!
Sep 2, 2025
Was there anything that you feel was outstanding?
Dr. Fei exceeded my expectations. It was my first visit with her as my primary care physician. She was thoroughly familiar with my medical history, attentive to my questions and concerns, and thorough in all her explanations and suggestions. I felt fully included in the discussion about my health and health care. I could not have wished for a better physician.
What could have been done to improve your experience?
Nothing could have made it better.
Aug 30, 2025
Was there anything that you feel was outstanding?
My Dr Fei was excellent and her assistant or nurse was also excellent. Both polite and respectful.
What could have been done to improve your experience?
Nothing
Aug 27, 2025
Was there anything that you feel was outstanding?
Dr. Fei was outstanding as my new physician and was very personable and listened to all of my health concerns.
Aug 22, 2025
Was there anything that you feel was outstanding?
Dr. Fei is the most attentive doctor I have ever had
What could have been done to improve your experience?
Nothing
Aug 20, 2025
What could have been done to improve your experience?
Nothing. It was excellent
Aug 20, 2025
Was there anything that you feel was outstanding?
She sat and listened to me
Aug 19, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Continuing in the directions that things are going, there’s nothing to improve
Aug 18, 2025
Was there anything that you feel was outstanding?
Dr. Fei is the BEST ! She is the kindest, most caring, most prepared and professional doctor I have ever had
What could have been done to improve your experience?
Nothing
Aug 17, 2025
Was there anything that you feel was outstanding?
Dr Fei was wonderful, took the time to answer my questions and quickly explained test results over mychart.
What could have been done to improve your experience?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
All
What could have been done to improve your experience?
Nothing
Aug 8, 2025
Was there anything that you feel was outstanding?
I have had a long lifetime of varying physician visits and I can be clear that everything about this visit was excellent and extraordinary.
What could have been done to improve your experience?
Nothing
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr . FEI
What could have been done to improve your experience?
Nothing
Aug 7, 2025
Was there anything that you feel was outstanding?
Both Dr Fei and the nurse were excellent!
What could have been done to improve your experience?
NA
Aug 5, 2025
Was there anything that you feel was outstanding?
Everyone's was great 👍
What could have been done to improve your experience?
Everything was good
Aug 4, 2025
Was there anything that you feel was outstanding?
All were kind
What could have been done to improve your experience?
Nothing
Aug 1, 2025
Was there anything that you feel was outstanding?
The whole team was fantastic. I was pleased with my choice of medical care.
Jul 30, 2025
Was there anything that you feel was outstanding?
Dr Fei - good listener and great recommendations
What could have been done to improve your experience?
None