Fazillah Faiz, PA

Urgent Care

BJC Medical Group Convenient Care at Swansea

4000 North Illinois Lane

Swansea, IL 62226 Directions

(618) 257-6380

doctors.bjc.org

4.8 out of 5

47 verified ratings

47 Ratings, 8 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 14, 2026
What else would you like to say about your experience?
The physician assistant was remarkable. I cannot thank her enough. It was an odd diagnosis for someone my daughter's age and she was extremely thorough speaking to where I could understand everything and my eight-year-old daughter understood everything almost better than I did. So I just want to give a big shout out. We ended up at BJC by accident and we will definitely be returning because you caught a lot of things that the previous urgent care we visited a week prior didn't bother to check. So yeah, extreme gratitude. So we appreciate it.

May 8, 2026
What else would you like to say about your experience?
Dr. FAIT was exceptional in her explanations and care treatment. She gave me the same respect and concern for my well-being and health as my primary care physician.

May 6, 2026
What else would you like to say about your experience?
The PA who attended to me was highly professional and respectful. She performed several tests and examinations to determine the best care. She very thoroughly explained treatment options. Together we agreed upon the best plan of treatment and she explained all the details in an easy to understand manner. I have total trust in her care.

Apr 20, 2026
What else would you like to say about your experience?
I appreciated very much the concern of the NP Fazillah Faiz had of my infection. She also explained the importance of staying on top of this kind of infection and gave follow up instructions clearly.

Apr 16, 2026
What else would you like to say about your experience?
This was my first experience at the BJC Convenient Care and it was exceptional.

Apr 16, 2026
What else would you like to say about your experience?
Superb staff and quality of care.

Jul 9, 2025
Was there anything that you feel was outstanding?
Everything went very well. I was well informed. Everyone was very professional and doing their jobs.
What could have been done to improve your experience?
Excellent service keep it up

Jun 27, 2025
Was there anything that you feel was outstanding?
The doctor was so very gentle and very friendly and caring.
What could have been done to improve your experience?
Nothing at all