Kiley M Faires, FNP
Primary
4600 Memorial Drive, Suite 360
Belleville, IL 62226 Directions
4.8 out of 5
153 verified ratings
153 Ratings, 58 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 15, 2025
Was there anything that you feel was outstanding?
Kiley is always wonderful and professional making me feel very calm during appointments and I usually have anxiety when it comes to health appointments in general. This is the reason I specifically choose this office and keep returning. It’s a bit of a far drive for me and there are definitely closer offices that I could switch to a different healthcare provider, but Kiley is the shining star that led to my decision to remain going to this office specifically.
What could have been done to improve your experience?
Nothing. It was a wonderful appointment. The offices are clean, I was seen in a timely manner, and the entire staff is very friendly while still remaining professional. I have never once had an issue or complaint about attending visits at this location.
Aug 15, 2025
Was there anything that you feel was outstanding?
Dr Faires is a great!
What could have been done to improve your experience?
nothing
Aug 15, 2025
Was there anything that you feel was outstanding?
EVERYONE there is fantastic.
What could have been done to improve your experience?
They do everything right
Aug 8, 2025
Was there anything that you feel was outstanding?
NP Kiley Faires gave me a full exam and listened to what I had to say and ask me pertinent questions. I felt very comfortable.
What could have been done to improve your experience?
Nothing really As everything went well
Aug 6, 2025
Was there anything that you feel was outstanding?
Entire staff are great
What could have been done to improve your experience?
Nothing
Aug 2, 2025
Was there anything that you feel was outstanding?
The whole staff and the doctor i would not change my doctor for any other doctor she has been with us from day one and I can’t even imagine not having her as doctor
What could have been done to improve your experience?
They are doing great now I don’t think they have to change when I have a doctor appointment with her I can’t wait to get there
Aug 1, 2025
Was there anything that you feel was outstanding?
Staff and Kiley were the best anyone can ask for!!!
What could have been done to improve your experience?
Nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
Very pleasant went over everything well
What could have been done to improve your experience?
Nothing!
Jul 25, 2025
Was there anything that you feel was outstanding?
Kiley is so exceptional in the care of her patients, I fell 100% safe with her care.
What could have been done to improve your experience?
Not a thing
Jul 23, 2025
Was there anything that you feel was outstanding?
The entire staff is kind and courteous
What could have been done to improve your experience?
Nothing
Jul 21, 2025
Was there anything that you feel was outstanding?
No Everyone I came in contact with was great.
What could have been done to improve your experience?
Nothing
Jul 17, 2025
Was there anything that you feel was outstanding?
Entire staff
What could have been done to improve your experience?
Nothing
Jul 15, 2025
Was there anything that you feel was outstanding?
Kiley is always very attentive and she truly shows she cares about her patient.
What could have been done to improve your experience?
Nothing to improve.
Jul 14, 2025
Was there anything that you feel was outstanding?
Everyone was was nice and courteous
What could have been done to improve your experience?
Nothing at all
Jun 27, 2025
Was there anything that you feel was outstanding?
Staffing is superb and professional, courtesy, I can’t ask for more better.
What could have been done to improve your experience?
None
Jun 24, 2025
Was there anything that you feel was outstanding?
Kiley warm and upbeat
Jun 21, 2025
Was there anything that you feel was outstanding?
Kiley Faires Always kind, professional, and fixes anything I’ve had wrong or that hurts A. “ BODY Mechanic” if you will
What could have been done to improve your experience?
Nothing Perfect
May 25, 2025
Was there anything that you feel was outstanding?
Ms Kiley and her staff are kind and helpful.
Apr 24, 2025
Was there anything that you feel was outstanding?
Love my Drs and care team
Apr 18, 2025
Was there anything that you feel was outstanding?
Dr Kiley not only listens, she helps without sending me to another specialist!. I just feel like my health has gotten better since seeing her. I am soooooooo thankful for her. I hope I never have to change doctors again!
Apr 17, 2025
Was there anything that you feel was outstanding?
Kiley is always extraordinary 😋 East to talk to, engaging, friendly, knowledgeable…I could go on and on! She’s wonderful
Apr 15, 2025
Was there anything that you feel was outstanding?
Dr. Kiley is wonderful she listen and take good care of you . Outstanding bedside manners.Also the entire staff is wonderful
Apr 2, 2025
Was there anything that you feel was outstanding?
Kiley was very engaging, knowledgeable and attentive.
Mar 28, 2025
Was there anything that you feel was outstanding?
Kiley Faires my NP is always very aware and curtious and interested in how I’m feeling and what we can do tot help it. She is a Great NP
Mar 21, 2025
Was there anything that you feel was outstanding?
Kylie always makes you feel like you are important to her, she really cares, and I'd recommend her to everyone.
Mar 21, 2025
Was there anything that you feel was outstanding?
I’m a private person and generally don’t like going to medical offices and such, but I feel totally comfortable going to this office.
Mar 14, 2025
Was there anything that you feel was outstanding?
All personnel were great
Mar 14, 2025
Was there anything that you feel was outstanding?
The whole staff was,wonderful
Mar 12, 2025
Was there anything that you feel was outstanding?
Kiley is extraordinary, she display true interest in caring for her patients. She loving and very professional at all times.
Mar 1, 2025
Was there anything that you feel was outstanding?
Everybody at Collinsville is great
Feb 27, 2025
Was there anything that you feel was outstanding?
Kiley her staff and receptionist I thought were all extraordinary
Feb 12, 2025
Was there anything that you feel was outstanding?
Kiley was direct and answered my questions.
Feb 12, 2025
Was there anything that you feel was outstanding?
Kiley always provides exceptional medical care.
Feb 8, 2025
Was there anything that you feel was outstanding?
Kiley Farris was very professional and attentive to my condition and needs.
Feb 6, 2025
Was there anything that you feel was outstanding?
Actually, enjoy going to the doctor at this office. Dr. Farris is very thorough, and pays attention to detail. She also does not spend time on issues that are not why I am there. She does check everything out. But we concentrate on the issues that I am there for.
Jan 22, 2025
Was there anything that you feel was outstanding?
I thought Kiley Faires was exceptional! This was my first visit and she took the time to listen to all my concerns. She was very friendly and welcoming. I felt comfortable with her right away and appreciated your honest and professional insights.
Jan 14, 2025
Was there anything that you feel was outstanding?
Very helpful and efficient
Jan 3, 2025
Was there anything that you feel was outstanding?
The staff did a great job
Jan 3, 2025
Was there anything that you feel was outstanding?
Lauri is always amazing. She is so kind and shows genuine care for people. Overall this office is the best I have ever been to. They treat you like family instead of a patient.
Jan 3, 2025
Was there anything that you feel was outstanding?
N.P. Faires is very thorough and excellent at making me feel at ease.
Dec 25, 2024
Was there anything that you feel was outstanding?
The whole team is always very polite, caring and respectful to me. Dr. Kiley Faires;NP really is a great Dr. and listener. Listening to all of my concerns and answering all my questions.
Dec 25, 2024
Was there anything that you feel was outstanding?
The whole staff is wonderful and kiley Farris is a awesome Doctor would never change her and her staff to be the one that takes care of my medical needs
Dec 23, 2024
Was there anything that you feel was outstanding?
Dr Faires is excellent
Dec 20, 2024
Was there anything that you feel was outstanding?
Riley, the nurses, and receptionist are so very professional, kind, and caring. They instill in you how important you are to them. What a wonderful team!
Dec 12, 2024
Was there anything that you feel was outstanding?
The entire staff was very friendly and professional, as always. I don’t see how one can improve o. That.
Dec 6, 2024
Was there anything that you feel was outstanding?
Kylie is always polite and very thorough, never makes you feel rushed.
Nov 20, 2024
Was there anything that you feel was outstanding?
Everyone was extra special and very kind. I wish I’d have found Kiley 5 years ago! She was not only thorough with her information but very kind.
Nov 16, 2024
Was there anything that you feel was outstanding?
Kiley always makes you feel like you can talk to her about anything and never rushes you when you try to explain a problem you are having.
Nov 16, 2024
Was there anything that you feel was outstanding?
Very professional and friendly.
Nov 14, 2024
Was there anything that you feel was outstanding?
Kiley is one of the greatest doctors that I have visited, and it just goes to show that BJC has the greatest staff and doctors.