Erica Payne, NP
Family Medicine
Piedmont Physicians of McDonough West
80 Vinings Drive
McDonough, GA 30253 Directions
4.9 out of 5
2,173 verified ratings
2,173 Ratings, 767 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 17, 2025
EXCELLENT
Nov 13, 2025
Excellent
Oct 23, 2025
Great.
Oct 7, 2025
Erica was very kind and went beyond and over broad to help me.
Oct 7, 2025
Dr. Erica and her team were outstanding as usual. From the front desk to the lab, everyone greeted you with a smile. The atmosphere was very pleasant and clean. Dr. Erica always makes me feel so much better when I leave her office with such encouragement and concern! So grateful to have her as a doctor and somewhat mentor to live a healthier life. Hats off to you guys. Keep up the good work.
Oct 7, 2025
Very Pleasant and Knowledgeable. Made me feel very comfortable:)
Oct 6, 2025
She does a great job, very thorough and answers all my questions.
Oct 6, 2025
Very professional. She listened and addressed my concerns. She explained in detail what I needed and why. She didn’t rush but also didn’t prolong my visit.
Oct 4, 2025
She is everything!
Oct 3, 2025
Very knowledgeable, professional, takes time to listen and very caring.
Oct 2, 2025
She was informative, attentive, inquisitive, kind, and professional
Oct 2, 2025
She’s a great listener and really cares about her patience and makes great recommendations based on a good fit for her patients. She has a genuinely caring provider and she’s has a patient for life with me.
Oct 2, 2025
GREAT PERFORMANCE
Sep 30, 2025
She was very attentive and was able to answer my questions with the best possible answers
Sep 23, 2025
I appreciate how knowledgeable and personable she is
Sep 22, 2025
Efficient, professional and trustworthy
Sep 17, 2025
She remembers me, which means a lot since I don’t come often, maybe twice a year. I know she pays attention to lots of details, spoken and unspoken, because she wants the best possible health for me
Sep 17, 2025
The NP was awesome. Very knowledgeable and patient. She answered all my questions and addressed all my concerns
Sep 17, 2025
She was very thorough and made sure that all of my concerns were addressed
Sep 12, 2025
She is the best doctor i have even since and she is black women
Sep 12, 2025
NP Payne is an awesome medical professional. I always advise my family and friends to go to her when they are looking for a general practitioner.
Sep 12, 2025
Very nice to see her
Sep 11, 2025
Very good bedside manner
Sep 9, 2025
Erica has been taking carevof me for many years now. She is professional, thorough, and cares deeply for each family member if mine who sees her.
She remembers me and my issues, she listens and suggests and corrects without being judgemental or condensending.
Sep 8, 2025
Miss Erica is the greatest
Sep 6, 2025
The medical service’s that my wife and I receive are excellent. The staff and medical team are great. There
interaction with us is professional and timely
Sep 6, 2025
Very professional, knowledgeable and passionate.
Sep 6, 2025
Erica is top notch, she always provides great medical advice and health care guidance.
Aug 29, 2025
Always gives great service
Aug 21, 2025
Erica is excellent. Kind, compassionate, and truly listens. Will always recommend her!
Aug 21, 2025
Always caring and listening.
Aug 17, 2025
I liked her manner and the care in which she spoke with me. Very professional and friendly, I asked questions, she answered them. I felt at ease right away and it was my first visit.
Aug 11, 2025
She is awesome
Aug 10, 2025
She is very personable and listens to any questions or concerns you have. She's great.
Aug 8, 2025
Overall smooth and good experience!
Aug 8, 2025
Very good experience. I felt comfortable talking to Erica Payne.
Aug 7, 2025
Erica is incredibly attentive and easy to talk to, showing genuine care for me. She makes me feel that my health is important to her. I believe she and the entire staff deserve a raise!
Aug 3, 2025
She’s friendly, relatable and made me feel heard.She seems to very knowledgeable i look forward to having her as my provider
Jul 29, 2025
Dr Payne took her time with me answering all my questions and concerns.
Jul 25, 2025
She knows her job and I am so please her Knowledge.
Jul 25, 2025
She was awesome. She took her time to explain and gave me a referral to see another doctor to further assist me. I would recommend her to anyone.
Jul 24, 2025
Np Payne is relatable to me, gives me knowledge and helps me.
Jul 24, 2025
I have been seeing Dr Payne for several years. She is very thorough and so friendly. All doctors should treat their patients like she does.
Jul 24, 2025
My experienced with Erica Payne was an exceptional one. She took the time to thoroughly explained findings and listen and answered my questions in a way that was easy to understand. She gave much respect and I felt comfortable and at ease throughout my visit. I am so grateful for her care and would highly recommended her to anyone seeking a compassionate and knowledgeable doctor.
Jul 23, 2025
She was very pleasant, thorough in making sure your health concerns matter, a breath of fresh air and willing to go over and beyond to help patients which is very rare these days.
Jul 23, 2025
NP Erica is always supportive and personable. She takes her time and focuses on a better quality of life. She is receptive to whatever I have to say, and she celebrates all wins! I am blessed to have her on my health journey.
Jul 23, 2025
10/10
Jul 23, 2025
She is the best
Jul 22, 2025
I just have to take a moment to brag on Nurse Practitioner Erica Payne — she is absolutely incredible. Every single visit, she brings compassion, professionalism, and genuine care. From the moment you walk into the room, she makes you feel comfortable, heard, and respected. Her bedside manner is warm and reassuring, and she always takes the time to listen and explain things clearly. You never feel rushed or overlooked — she treats you like a whole person, not just a patient. Erica Payne is a true example of excellence in healthcare, and anyone under her care is in the best hands possible. We’re lucky to have her!
Jul 22, 2025
So explains why I should take my medicine in addition being aware of potential side affects and doesn't mind saying the why.