Erica Payne, NP
Family Medicine
Piedmont Physicians of McDonough West
80 Vinings Drive
McDonough, GA 30253 Directions
4.9 out of 5
2,258 verified ratings
2,258 Ratings, 782 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 30, 2026
Extremely thorough!
Jan 30, 2026
She is always pleasant and gets me what I need.
Jan 28, 2026
Erica is amazing - super helpful, attentive - she always takes time to listen and provide help.
Jan 28, 2026
I’ve had Erica as my primary for years. She’s always been great.
Jan 26, 2026
She gives realistic advice and goals for my health
Jan 26, 2026
Excellent communication skills, explained everything very well
Jan 22, 2026
Erica is my absolute favorite—she listens, checks my symptoms, and provides exactly what I need to feel better. I’m so grateful for her care and attention. Thank you for being here and supporting patients in their times of need. Your service is deeply appreciated.
Jan 21, 2026
She’s the best
Jan 21, 2026
Great personality!
Jan 20, 2026
Erica was very informative about my health and a wonderful personality.
Jan 20, 2026
Erica was awesome, she is a true professional and very knowledgeable. I appreciate her always being real with me. I completely understand why my wife adores her. Nurse Payne's jovial presence makes a big difference in patient care.
Jan 18, 2026
The best NP ever
Jan 13, 2026
Very satisfied.
Jan 10, 2026
I found her to be very pleasant, engaging and very interested in my concerns and addressing them, very professional.
Dec 16, 2025
Great Service!
Nov 17, 2025
EXCELLENT
Nov 13, 2025
Excellent
Oct 23, 2025
Great.
Oct 7, 2025
Erica was very kind and went beyond and over broad to help me.
Oct 7, 2025
Dr. Erica and her team were outstanding as usual. From the front desk to the lab, everyone greeted you with a smile. The atmosphere was very pleasant and clean. Dr. Erica always makes me feel so much better when I leave her office with such encouragement and concern! So grateful to have her as a doctor and somewhat mentor to live a healthier life. Hats off to you guys. Keep up the good work.
Oct 7, 2025
Very Pleasant and Knowledgeable. Made me feel very comfortable:)
Oct 6, 2025
She does a great job, very thorough and answers all my questions.
Oct 6, 2025
Very professional. She listened and addressed my concerns. She explained in detail what I needed and why. She didn’t rush but also didn’t prolong my visit.
Oct 4, 2025
She is everything!
Oct 3, 2025
Very knowledgeable, professional, takes time to listen and very caring.
Oct 2, 2025
She was informative, attentive, inquisitive, kind, and professional
Oct 2, 2025
She’s a great listener and really cares about her patience and makes great recommendations based on a good fit for her patients. She has a genuinely caring provider and she’s has a patient for life with me.
Oct 2, 2025
GREAT PERFORMANCE
Sep 30, 2025
She was very attentive and was able to answer my questions with the best possible answers
Sep 23, 2025
I appreciate how knowledgeable and personable she is
Sep 22, 2025
Efficient, professional and trustworthy
Sep 17, 2025
She remembers me, which means a lot since I don’t come often, maybe twice a year. I know she pays attention to lots of details, spoken and unspoken, because she wants the best possible health for me
Sep 17, 2025
The NP was awesome. Very knowledgeable and patient. She answered all my questions and addressed all my concerns
Sep 17, 2025
She was very thorough and made sure that all of my concerns were addressed
Sep 12, 2025
She is the best doctor i have even since and she is black women
Sep 12, 2025
NP Payne is an awesome medical professional. I always advise my family and friends to go to her when they are looking for a general practitioner.
Sep 12, 2025
Very nice to see her
Sep 11, 2025
Very good bedside manner
Sep 9, 2025
Erica has been taking carevof me for many years now. She is professional, thorough, and cares deeply for each family member if mine who sees her.
She remembers me and my issues, she listens and suggests and corrects without being judgemental or condensending.
Sep 8, 2025
Miss Erica is the greatest
Sep 6, 2025
The medical service’s that my wife and I receive are excellent. The staff and medical team are great. There
interaction with us is professional and timely
Sep 6, 2025
Very professional, knowledgeable and passionate.
Sep 6, 2025
Erica is top notch, she always provides great medical advice and health care guidance.
Aug 29, 2025
Always gives great service
Aug 21, 2025
Erica is excellent. Kind, compassionate, and truly listens. Will always recommend her!
Aug 21, 2025
Always caring and listening.
Aug 17, 2025
I liked her manner and the care in which she spoke with me. Very professional and friendly, I asked questions, she answered them. I felt at ease right away and it was my first visit.
Aug 11, 2025
She is awesome
Aug 10, 2025
She is very personable and listens to any questions or concerns you have. She's great.
Aug 8, 2025
Overall smooth and good experience!