Epic Care - Antioch

Medical Oncology Hematology Radiation Oncology Breast Surgery General Surgery Diagnostic Imaging

4721 Dallas Ranch Rd

Antioch, CA 94531 Directions

925-778-0679

epic-care.com

4.9 out of 5

2,216 verified ratings

2,216 Ratings, 1,311 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 31, 2026
What would you tell family & friends about your experience?
He is helpful, informative, nice demeanor.

Mar 26, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
Dr. Lam was thorough and polite. Will return as needed.

Mar 25, 2026
What would you tell family & friends about your experience?
Professional and courteous service

Mar 25, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
She is very knowledgeable and explains clearly what will be done. She seems nice and caring.

Mar 25, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
Excellent

Mar 25, 2026
What would you tell family & friends about your experience?
The doctor himself is a very nice person. The staff at this location is not time efficient. People were complaining about the wait time to get seen or brought back to the exam room. I waited until 10:15 to get seen by the doctor when my appointment was 9:45am. I take time off from work to see the doctor so time is very important to me.

Mar 24, 2026
What would you tell family & friends about your experience?
Very friendly

Mar 24, 2026
What would you tell family & friends about your experience?
Very professional

Mar 24, 2026
What would you tell family & friends about your experience?
Excellent physician.

Mar 24, 2026
What would you tell family & friends about your experience?
Hes very peronable and makes me feel comfortable. He treats me like a person not a number. I feel truly cared about.

Mar 24, 2026
What would you tell family & friends about your experience?
Amazing helpful doctor

Mar 23, 2026
What would you tell family & friends about your experience?
Dr. Choi is a great doctor and one of the few left who listens, is patient, and includes your input, concerns, and thoughts. I find comfort in her care, knowing that she will be on top of anything that might come up concerning my health and well-being.

Mar 23, 2026
What would you tell family & friends about your experience?
Dr. Choi, on several occasions, has saved my life.

Mar 23, 2026
What would you tell family & friends about your experience?
Great

Mar 23, 2026
What would you tell family & friends about your experience?
Dr Ally was well prepared, had reviewed my chart and was very professional. She seemed to really understand and cared about my issues.

Mar 19, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
Kind, caring and compassionate.

Mar 18, 2026
What would you tell family & friends about your experience?
The appt started 15min early which would normally be fine but It was a particularly busy morning for me and I was hoping it would start in time. The appt it self was fine. The plan of action was to be expected. Now im dealing with my insurance not covering the brand of iron Ive received the past few times. I will request that the doctor appeal it with my insurance and hope I don't receive any push back. Your patient advocate reps do need some additional training, the associate that I personally spoke to had no empathy and continued to talk over me. Ive talked to her in the past and its hard to believe she is still employed there.

Mar 18, 2026
What would you tell family & friends about your experience?
Dr. Tong was very good to talk to and explain everything that was bothering my husband.

Mar 18, 2026
What would you tell family & friends about your experience?
Dr. Choi has excellent patient skills. She is a good listener.

Mar 17, 2026
What would you tell family & friends about your experience?
Dr. Seaver is an amazing doctor ,person. She is extremely knowledgeable, very caring,

Mar 17, 2026
What would you tell family & friends about your experience?
Very satisfied.

Mar 17, 2026
What would you tell family & friends about your experience?
Everything about my appointment was reasonable and convenient.

Mar 17, 2026
What would you tell family & friends about your experience?
Excellent!

Mar 17, 2026
What would you tell family & friends about your experience?
He’s excellent radiation oncologist, skilled, kind, answers all my questions.

Mar 17, 2026
What would you tell family & friends about your experience?
Excellent Doctor

Mar 17, 2026
What would you tell family & friends about your experience?
He's a caring Dr, and he makes me feel at ease.

Mar 16, 2026
What would you tell family & friends about your experience?
Very informative and a kind manner about him

Mar 16, 2026
What would you tell family & friends about your experience?
I had a very great experience and I love the people that work there and a very kind and gentle and they always ask you how you doing and how was your day and they're always smiling

Mar 16, 2026
What would you tell family & friends about your experience?
She apologized for being late

Mar 16, 2026
What would you tell family & friends about your experience?
Dr Choi is a excellent doctor, she is very passionate and thorough, you can tell she loves what she does. I was very impressed with her knowledge. Thank you

Mar 10, 2026
What would you tell family & friends about your experience?
Dr Pillai is very knowledgeable and helpful.

Mar 10, 2026
What would you tell family & friends about your experience?
Dr Z. Ally is an awesome radiologist i.e. doctor.. she answers my questions with concern.. a good listener n who, really cares.. the staff are helpful, n professional..

Mar 4, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
Professional, Knowledgeable, well versed, very concerned about me (the patient), supplies excellent explanations for follow-up care...

Mar 3, 2026
What would you tell family & friends about your experience?
She is very good and she listens to any questions you have and explains everything g to you.

Mar 3, 2026
What would you tell family & friends about your experience?
My personal experience with her as my Doctor always been excellent. And I do share them every time with my friends, coworker and my family especially.

Mar 2, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
Dr. Lam is a most extraordinary deeply professional and caring physician, a sheer joy to know that I am in best of hands and am deeply grateful for all of her fine work in helping women to heal while sharing her warmth and loyal commitment and devotion every time I have an appointment with her! Thank you deeply Dr. Lam, I am so fortunate to have you as my physician :)

Mar 2, 2026
What would you tell family & friends about your experience?
She has the best personality she has a good attitude she listens to her patient

Mar 2, 2026
What would you tell family & friends about your experience?
Very Professional

Mar 2, 2026
What would you tell family & friends about your experience?
Great Doctor. Listens. Attentive.

Mar 2, 2026
What would you tell family & friends about your experience?
A life saving physcian.

Mar 2, 2026
What would you tell family & friends about your experience?
Is a wonderful doctor that really cares for his patients , I will recommend him for sure.

Mar 2, 2026
What would you tell family & friends about your experience?
Dr. Prasad has excellent communication skills and is very easy to talk with.

Feb 26, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
Dr. Lam is a very thorough and caring doctor, who in interested in her patients and very willing to spend time explaining any concern or question that one might have. I always leave my appointment amazed at how much I was heard and understood and how patient Dr. Lam is. I certain would and DO recommend her to everyone I talk with!

Feb 26, 2026
Carmen Lam, DO
What would you tell family & friends about your experience?
Warm, caring and competent.

Feb 25, 2026
What would you tell family & friends about your experience?
Excellent professional and courteous service

Feb 24, 2026
What would you tell family & friends about your experience?
An amazing doctor with compassion.

Feb 24, 2026
What would you tell family & friends about your experience?
He was great! very kind, listened and made me feel understood and provided me with positive next steps.

Feb 24, 2026
What would you tell family & friends about your experience?
Great Doctor. Takes time to answer your questions

Feb 23, 2026
What would you tell family & friends about your experience?
Dr. Choi is a knowledgeable and personable professional that provides comfort during challenging times. Thank you Dr. Choi for everything you do!

Feb 23, 2026
What would you tell family & friends about your experience?
Dr Tong is a great listener and is willing to answer any questions I have. Carmen is also a great part of the team