Primary Care


4.9 out of 5

154 verified ratings

154 Ratings, 70 Comments

Apr 22, 2024
Smooth and easy experience!

Apr 11, 2024
Did a great job on helping me with my problem

Mar 6, 2024
Nurse Burns was highly professional and thorough.

Mar 4, 2024
Staff was friendly and had smooth movement in and out

Mar 1, 2024
Thankful for all departments available at this location! Just wish for all {patients, families & caregivers, as well as the employees not visible but extremely necessary to keep things operating smoothly} to be able to understand & communicate, both how & why, corporation is so necessary for this facility to continue to be available as our area becomes less rural.

Feb 26, 2024
The whole experience was efficiency. Not what you expect when visiting the doctor!

Feb 23, 2024
It was wonderful as always. Thank you

Feb 14, 2024
Great service

Jan 31, 2024
I love this clinic! Always have such a pleasant experience every time I come in. Better than any other UAB location I've visited

Jan 30, 2024
quick service, friendly and thorough staff

Jan 25, 2024
Prompt response to my medical question

Jan 24, 2024
The time it took, made my experience very joyful.

Jan 22, 2024
Great staff

Jan 15, 2024
Everyone was kind and helpful. Excellent care

Jan 12, 2024
All was well done.

Jan 12, 2024
Very efficient.

Jan 10, 2024
Positive experience

Jan 10, 2024
The nurses,techs and staff were very helpful and nice.

Dec 25, 2023
Great care

Dec 21, 2023
Emily was very concerned and answered all my questions . She is very professional and is very good at what she does. I would highly recommend uab for all healthcare.

Dec 19, 2023
Everyone is friendly. It’s clean. The CRNP’s we have encountered have been wonderful.

Dec 13, 2023
Friendly, competent, fast service. Enjoyed meeting Nurse Practitioner Emily. She was helpful and knowledgeable concerning my questions

Dec 11, 2023
The NP was very patient focused, professional, and competent.

Dec 7, 2023
Easy to get appt. LOVE the convenience of tele-visits. Every staff member involved is so polite and offers help!!

Dec 1, 2023
I love the staff at Primary Care Gardendale, and I have grown with Dr. [ ] over the past several years! Thank you so very much, Emily Burns, CRNP, for your compassion and concern.

Nov 13, 2023
Amazing staff!!

Nov 13, 2023
They didn't test my son for anything and his cough is still very much there and he sounds worse. I'm just so confused as to why when he has insurance they wouldn't test him for anything. The staff was amazing I meant to give them a 10 but the CRNP was not very good and her bedside manner was horrible.

Nov 1, 2023
Emily Burns is the BEST. She always listens and takes her time to discuss different options on my health care. In the end she will tell me what she feels is best for me. I never feel rushed with her or that I am getting generic answers or treatment.

Oct 27, 2023
Great people, great location

Oct 24, 2023
Good care providers and nice people

Oct 18, 2023
So nice aand caring

Oct 17, 2023
CRNP Emily Burns is awesome!

Oct 13, 2023
Very clean facility. Everyone I interacted with from the front door, check in, vital signs, caregiver and check out.. everyone was professional and friendly, like they were glad to be there and glad I was there too. I appreciate that. Thanks!

Sep 25, 2023
I really liked Emily Burns. Shes really genuine and understanding.

Sep 22, 2023
I spoke with the doctor on the phone and was told that my prescription would be called in and it was …..for medication that no pharmacy is carrying at the time…..the prescription is written for name brand only where the pharmacy technically could not substitute it for another medicine…..I am In pain and have no prescription to take or that can be filled….

Sep 22, 2023
Very little wait time. Good response from staff

Sep 21, 2023
Good visit

Sep 21, 2023
Wonderful location, facility, and staff.

Sep 18, 2023
Staff was fabulous, friendly, and helpful

Sep 18, 2023
Great doctors who truly care! Love Dr. Emily!

Sep 18, 2023
Thorough examination and follow-up testing with excellent health care. Calling to speak with a nurse or professional is also becoming easier than it has been in years past.

Sep 14, 2023
Emily Burns is a wonderful NP. She listens attentively and clarifies what you are saying so that you both understand. She takes time to find out what is going on and the decide the best treatment.

Sep 13, 2023
Emily Burns ALWAYS goes the extra mile to find a solution.

Sep 12, 2023
Very good visit. Everyone was polite and down to business.

Sep 11, 2023
Everyone very professional and I did not experience a long wait time.

Sep 11, 2023
Ez in & out & everyone polite

Sep 11, 2023
Caring, helpful professionals provide the best of care.

Sep 8, 2023
Emily Burns was extremely helpful. She was attentive, a great listener and took time to really help us.

Aug 30, 2023
Professional staff

Aug 29, 2023
All of the staff are friendly and helpful.