Emergency Department: MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
4.3 out of 5
1,174 verified ratings
1,174 Ratings, 346 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 20, 2026
What could have been done to improve your experience?
Nothing every tank everyone was perfect
Jan 20, 2026
Was there anything that you feel was outstanding?
Nurse Carrie an doc were amazingš they made my [AGE] yr old an [AGE] yr old feel safe an comfortable I honestly love coming here because of the amount of care they have an patience with the children thank you all always
What could have been done to improve your experience?
Nothing there amazing
Jan 19, 2026
Was there anything that you feel was outstanding?
RN Veronica was very responsive and helpful even with all the other emergencies going on. Positive attitude and demeanor!
Jan 19, 2026
Was there anything that you feel was outstanding?
The whole visit was great staff was amazing
Jan 19, 2026
Was there anything that you feel was outstanding?
Kevin and my nurse were awesome š A+
Jan 14, 2026
Was there anything that you feel was outstanding?
Care was provided very quickly and all involved were helpful and courteous.
Jan 14, 2026
Was there anything that you feel was outstanding?
Good care giving.
What could have been done to improve your experience?
Nothing great service
Jan 14, 2026
Was there anything that you feel was outstanding?
Doctors overall personality and gentleness .
Jan 14, 2026
Was there anything that you feel was outstanding?
I loved the fact that they were really trying to explain what was going on and not just get me medicine and send me on my way.
What could have been done to improve your experience?
Nothing everything was handled very professionally
Jan 14, 2026
Was there anything that you feel was outstanding?
Everything
Jan 13, 2026
Was there anything that you feel was outstanding?
Everything
Jan 12, 2026
Was there anything that you feel was outstanding?
My nurse was wondweful and took time to care about what I was going through .
Jan 11, 2026
Was there anything that you feel was outstanding?
Everything went good thanks to the care we got
What could have been done to improve your experience?
Nothing everything went good
Jan 9, 2026
Was there anything that you feel was outstanding?
Timing and friendliness
Jan 9, 2026
Was there anything that you feel was outstanding?
The willingness of staff to LISTEN, and come to informed agreement on problem, and temporary solution. Thank you!
What could have been done to improve your experience?
Nothingā¦
Jan 8, 2026
Was there anything that you feel was outstanding?
Amazing triage nurse and amazing doctor
Jan 7, 2026
Was there anything that you feel was outstanding?
The team that took care of me from the nurses to the doctors and even the the ct team and ultrasound team including transporting team were all so amazing. This was the best care here Iāve had in years. I left feeling very thankful and appreciative
What could have been done to improve your experience?
Absolutely
Jan 7, 2026
Was there anything that you feel was outstanding?
Brooke and Josh
What could have been done to improve your experience?
I have no complaints
Jan 6, 2026
Was there anything that you feel was outstanding?
Staff was very pleasant and more importantly believed my symptoms and treated me with respect
Jan 5, 2026
Was there anything that you feel was outstanding?
Team work was excellent.
Jan 3, 2026
Was there anything that you feel was outstanding?
Everyone was so nice and fast
Jan 1, 2026
What could have been done to improve your experience?
Food
Jan 1, 2026
Was there anything that you feel was outstanding?
Caring and understanding of patients needs. Fast response time when first arrived.
What could have been done to improve your experience?
Not much, they were full.
Dec 31, 2025
Was there anything that you feel was outstanding?
My nurse was very attentive to my needs
Dec 31, 2025
Was there anything that you feel was outstanding?
Matt [ ]
Dec 29, 2025
Was there anything that you feel was outstanding?
My nurse Veronica was awesome. My Doctor was as well as the rest of the staff. Everyone is very caring and Iām am satisfied with how I was treated. I recommend this medical center.
What could have been done to improve your experience?
The cleaning staff to make sure the bathrooms are clean.
Dec 29, 2025
Was there anything that you feel was outstanding?
The service was quick triage nurse was amazing doc was very knowledgeable
What could have been done to improve your experience?
Nothing perfect
Dec 29, 2025
Was there anything that you feel was outstanding?
All people are not the same and should not be treated less then bc symptoms match others. Individual care plans need to be need
Dec 27, 2025
Was there anything that you feel was outstanding?
I was in the room for extended time because of the ultrasound tech never showed up and when the nurse called again all the technicians went home so I wasnāt able to get the ultrasound that was needed and I have to return for the proper procedure
What could have been done to improve your experience?
The communication between tech and er
Dec 27, 2025
Was there anything that you feel was outstanding?
Gage was very friendly and professional.
Dec 26, 2025
Was there anything that you feel was outstanding?
My overall visit Iāve never felt like this going into the er
What could have been done to improve your experience?
Nothing at it was excellent everyone was excellent
Dec 24, 2025
Was there anything that you feel was outstanding?
Both my doctor and the RN Jenny were outstanding.
Dec 24, 2025
Was there anything that you feel was outstanding?
Wonderful staff they took care of my needs
Dec 24, 2025
Was there anything that you feel was outstanding?
The nurse was amazing
Dec 24, 2025
Was there anything that you feel was outstanding?
How willing she Was to help me
Dec 24, 2025
Was there anything that you feel was outstanding?
Friendly staff
What could have been done to improve your experience?
Nothing. I was In and out
Dec 23, 2025
Was there anything that you feel was outstanding?
Very responsive and polite the whole staff
What could have been done to improve your experience?
Bathroom was dirty looked like somebody peed on the floor in front of toilet and bed sheets had hair on them that wasnāt mine
Dec 23, 2025
Was there anything that you feel was outstanding?
My entire experience was exceptional
Dec 23, 2025
Was there anything that you feel was outstanding?
Very understanding
Dec 19, 2025
Was there anything that you feel was outstanding?
Great Job!!!
What could have been done to improve your experience?
Nothing Everything was perfect.
Dec 19, 2025
What could have been done to improve your experience?
Everything and everyone was very efficient, thank you all
Dec 18, 2025
Was there anything that you feel was outstanding?
Good fast and helpful
What could have been done to improve your experience?
Nothing great job very quick
Dec 18, 2025
Was there anything that you feel was outstanding?
They respected my modesty very well. I really appreciate that.
What could have been done to improve your experience?
Guard at entrance of Emergency room. I needed a wheelchair and no one was there to assist. An off duty employee came and helped me since I was dizzy and couldnāt walk.
Dec 18, 2025
Was there anything that you feel was outstanding?
Everything was amazing and fast
What could have been done to improve your experience?
Nothing it was perfect
Dec 18, 2025
Was there anything that you feel was outstanding?
Amanda was super nice
Dec 17, 2025
Was there anything that you feel was outstanding?
The care the medical team provided was excellent. Thank you very much. God blessings.
Dec 17, 2025
Was there anything that you feel was outstanding?
Angela [ ]
Dec 17, 2025
Was there anything that you feel was outstanding?
Kelly was great and so were the two women in MRI
What could have been done to improve your experience?
Maybe encouraging me to be seen rather than tell me there isnāt anything they can do before Iām even seen.
Dec 17, 2025
What could have been done to improve your experience?
Jadelyn was amazing & also the triage person. It is much appreciated
Dec 16, 2025
What could have been done to improve your experience?
Everyone has been very caring