Emergency Department: MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
3.9 out of 5
926 verified ratings
926 Ratings, 430 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 2, 2025
What could have been done to improve your experience?
Nothing they were all excellent and very compassionate !!!
Jul 2, 2025
What could have been done to improve your experience?
Better heat and AC in the various rooms
Jul 1, 2025
What could have been done to improve your experience?
I never got to a room
Jul 1, 2025
Was there anything that you feel was outstanding?
How quickly everything happened
Jul 1, 2025
Was there anything that you feel was outstanding?
Everybody inter personal interactions they care
Jun 30, 2025
Was there anything that you feel was outstanding?
Patience shown to me
Jun 30, 2025
Was there anything that you feel was outstanding?
Everyone was very nice and patient, very friendly
Jun 30, 2025
Was there anything that you feel was outstanding?
The great care
Jun 30, 2025
Was there anything that you feel was outstanding?
The staff was outstanding they didn’t slack at all
Jun 30, 2025
Was there anything that you feel was outstanding?
The attention to detail
Jun 30, 2025
Was there anything that you feel was outstanding?
Clean up the waiting area it looks like a slumber party with all the blankets and empty drinks around
What could have been done to improve your experience?
Quicker registration process
Jun 30, 2025
Was there anything that you feel was outstanding?
The teamwork between the staffs
Jun 30, 2025
What could have been done to improve your experience?
Everyone was so nice and understanding of my pain level. I received excellent care in the ER and in the morning for my knee replacement surgery.
Jun 30, 2025
Was there anything that you feel was outstanding?
The teamwork and hustle and bustle these people do they work very hard
Jun 30, 2025
Was there anything that you feel was outstanding?
Great staff back in the emergency department
What could have been done to improve your experience?
Nicer employees checking people in
Jun 30, 2025
Was there anything that you feel was outstanding?
Time in and out
Jun 24, 2025
Was there anything that you feel was outstanding?
I felt like everyone was kind and had a positive attitude.
Jun 20, 2025
Was there anything that you feel was outstanding?
Amanda was the best nurse I have ever come in contact with. She is very kind and personable. She is an excellent nurse
Jun 3, 2025
Was there anything that you feel was outstanding?
The nurse Kelly got me back in a hurry and it was appreciated
Jun 1, 2025
Was there anything that you feel was outstanding?
Compassion of the care of the doctor
May 31, 2025
Was there anything that you feel was outstanding?
Care received by nurse and physicians
What could have been done to improve your experience?
Respond faster to call light
May 28, 2025
Was there anything that you feel was outstanding?
Everyone
May 28, 2025
What could have been done to improve your experience?
When being told we are being discharged it would be helpful to not have to wait for discharge papers.
May 27, 2025
Was there anything that you feel was outstanding?
Brooke my nurse was great and very thorough
May 27, 2025
Was there anything that you feel was outstanding?
The explanation given the rn and his overall checking up on me
May 26, 2025
What could have been done to improve your experience?
More comfortable beds
May 25, 2025
Was there anything that you feel was outstanding?
Care
May 18, 2025
Was there anything that you feel was outstanding?
The time in the waiting room was very fast
May 18, 2025
What could have been done to improve your experience?
Nothing everything was fine
May 15, 2025
Was there anything that you feel was outstanding?
The care of everyone
May 15, 2025
Was there anything that you feel was outstanding?
The care
What could have been done to improve your experience?
Television wife didn’t have a chair to sit on
May 14, 2025
Was there anything that you feel was outstanding?
All the Treament
Feb 19, 2025
Was there anything that you feel was outstanding?
The speed of service
Feb 13, 2025
Was there anything that you feel was outstanding?
I felt I was being cared for
What could have been done to improve your experience?
Nothing it’s was just fine
Feb 11, 2025
Was there anything that you feel was outstanding?
Yes the emergency room doctor was very attentive and also very thorough in recognizing my previous visits in my history with aneurysms I was encouraged to visit my neurosurgeon and found problems there really appreciate it her thoroughness and examination and insistence upon further testing
Feb 10, 2025
Was there anything that you feel was outstanding?
Everyone involved was wonderful
What could have been done to improve your experience?
Nothing, I had no wait and was taken care of right away
Feb 10, 2025
Was there anything that you feel was outstanding?
My [age] year old mother had to go in for a blood transfusion at 6pm on [date]. Meghan the nurse was OUTSTANDING in the care she gave mom.
What could have been done to improve your experience?
Mom got waited on immediately and her frequent visits were in the system so the action plan was in place and went seemlessly
Feb 10, 2025
Was there anything that you feel was outstanding?
Nurses and all were very busy
What could have been done to improve your experience?
Don't think anything could be done. So many sick people.
Feb 6, 2025
What could have been done to improve your experience?
Not sure about details regarding my son’s fall. He was the patient and it could be the Staff were busy and/or
Feb 6, 2025
Was there anything that you feel was outstanding?
During my visit to the ER DR Belinda and her staff gave me the best treatment, from the time I arrived to my discharge they were all very attentive & answered all of my questions & sent me home with proper meds, I was feeling better within the week.
What could have been done to improve your experience?
Nothing to add, excellent treatment. Thank you Dr. BElinda & staff.
Feb 5, 2025
Was there anything that you feel was outstanding?
No everyone was really good
What could have been done to improve your experience?
Everyone did there best and they were good
Feb 4, 2025
Was there anything that you feel was outstanding?
Yes they listened and got the test that they thought were needed at that time.
Feb 4, 2025
Was there anything that you feel was outstanding?
The imaging staff was incredibly compassionate and collaboratively work together to minimize my pain while they took my images. They were kind and patient and I appreciated the care they provided
What could have been done to improve your experience?
Nothing it was an excellent experience
Feb 4, 2025
Was there anything that you feel was outstanding?
The caring of staff
What could have been done to improve your experience?
Good the way it is.
Feb 3, 2025
What could have been done to improve your experience?
Check out was slow
Feb 3, 2025
What could have been done to improve your experience?
Extremely slow service
Feb 1, 2025
Was there anything that you feel was outstanding?
It was excellent I wouldn't change a thing
Feb 1, 2025
Was there anything that you feel was outstanding?
Seems understaffed.didnt see nurse much was told she had hard patients
What could have been done to improve your experience?
Maybe a bigger ER.it was sad seeing patients in the hallway waiting for a room
Feb 1, 2025
Was there anything that you feel was outstanding?
My nurse was awesome....
What could have been done to improve your experience?
Dr. Did not talk much,
Feb 1, 2025
Was there anything that you feel was outstanding?
The staff at MyMichigan medical center were very helpful and kind. It made me feel more at ease. I’m very grateful to them for the care they provided.
What could have been done to improve your experience?
I don’t have any complaints about the experience other than it took a while to get into a room but I understand that that’s not something in the staffs control. They were simply busy.