Emergency Department: MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
4.3 out of 5
1,467 verified ratings
1,467 Ratings, 419 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Emergency Department team at MyMichigan Medical Center Saginaw for compassionate, attentive, and efficient care. Nurses and physicians are frequently called kind, knowledgeable, and respectful; many comments highlight strong bedside manner and thorough explanations. Several notes mention fast triage and prompt treatment, though a few cite communication gaps or delays for imaging/ultrasound. Cleanliness and pediatric comfort are also noted positively. Overall sentiment is highly favorable toward clinical skill and empathy.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 25, 2026
What could have been done to improve your experience?
More communication and better food service
Mar 25, 2026
Was there anything that you feel was outstanding?
The doctors
Mar 25, 2026
Was there anything that you feel was outstanding?
Perfect
What could have been done to improve your experience?
Nothing it was perfect
Mar 25, 2026
Was there anything that you feel was outstanding?
I felt listened to, seen and heard finally for once in my life. I appreciate you guys so much sincerely. All pun intended, [NAME].
What could have been done to improve your experience?
More nurses! I’ll become one y’all need me?
Mar 25, 2026
Was there anything that you feel was outstanding?
Good team
What could have been done to improve your experience?
Time management
Mar 25, 2026
Was there anything that you feel was outstanding?
The staff is excellent
Mar 25, 2026
Was there anything that you feel was outstanding?
Love Dr Johnson THANK YOU
Mar 25, 2026
Was there anything that you feel was outstanding?
Care and compassion
What could have been done to improve your experience?
Pain meds
Mar 20, 2026
Was there anything that you feel was outstanding?
Great service
Mar 18, 2026
Was there anything that you feel was outstanding?
The care from my team was amazing
Mar 18, 2026
Was there anything that you feel was outstanding?
I feel like them making sure I was feeling okay mentally was outstanding
What could have been done to improve your experience?
Nothing, my visit was great!!
Mar 18, 2026
Was there anything that you feel was outstanding?
All very nice help
Mar 17, 2026
Was there anything that you feel was outstanding?
They were very nice and caring. Kelsey did my IV and did a fantastic job
Mar 16, 2026
What could have been done to improve your experience?
Moved a little faster
Mar 12, 2026
Was there anything that you feel was outstanding?
The entire e r experience was outstanding and very efficient
What could have been done to improve your experience?
The survey tablet is too heavy
Mar 12, 2026
Was there anything that you feel was outstanding?
My nurses were very attentive, approachable, understanding and kind. The PA Markus was very professional and confident with my care plan. He made sure I understood what was happening and how to treat myself at home unlike the previous attending I had. I really appreciated them all.
What could have been done to improve your experience?
Less time between checking in and intake.
Mar 11, 2026
Was there anything that you feel was outstanding?
Everything was excellent no concerns
What could have been done to improve your experience?
I had no issues or concerns
Mar 11, 2026
What could have been done to improve your experience?
Faster discharge service
Mar 10, 2026
Was there anything that you feel was outstanding?
Everyone was very kind and knowledgeable
Mar 9, 2026
Was there anything that you feel was outstanding?
The male practice nurse was very kind
What could have been done to improve your experience?
Long wait times
Mar 9, 2026
Was there anything that you feel was outstanding?
Yes my nurse, Shay , was so funny and entertaining, very positive energy and vibe regardless of how busy it is and that is so appreciated because these peoples jobs aren’t easy at all!! My doctor was super kind a well.
Mar 9, 2026
Was there anything that you feel was outstanding?
Very caring kind and understanding
Mar 6, 2026
Was there anything that you feel was outstanding?
My nurse Kyle was very responsive to my questions and concerns. Imagining tech Cyle was also was excellent.
What could have been done to improve your experience?
No suggestions.
Mar 5, 2026
What could have been done to improve your experience?
Everything was very good very pleased
Mar 5, 2026
Was there anything that you feel was outstanding?
Service here was great
What could have been done to improve your experience?
Nothing everything was great
Mar 3, 2026
Was there anything that you feel was outstanding?
The girl who cut off my family heirloom ring did a fabulous job. Minimal hurt with maximum help. Perfect.
What could have been done to improve your experience?
Cut my ring off faster. Every second felt like an eternity'!
Mar 2, 2026
Was there anything that you feel was outstanding?
Excellent team and care
Mar 2, 2026
Was there anything that you feel was outstanding?
Staff Runs specific
What could have been done to improve your experience?
More staff
Feb 28, 2026
Was there anything that you feel was outstanding?
The care and team was absolutely amazing
What could have been done to improve your experience?
All was well
Feb 28, 2026
What could have been done to improve your experience?
Thank you
Feb 26, 2026
Was there anything that you feel was outstanding?
The support and asisstance
What could have been done to improve your experience?
Nothing excellent service
Feb 25, 2026
Was there anything that you feel was outstanding?
Everyone from the moment I walked through the door was great. I felt like I came to the right place
What could have been done to improve your experience?
Absolutely nothing everything was great
Feb 25, 2026
What could have been done to improve your experience?
Everyone was helpful and very informational
Feb 25, 2026
Was there anything that you feel was outstanding?
Support staff needed to help the doctors and nurses better speed up wait times
Feb 25, 2026
Was there anything that you feel was outstanding?
Allthestaffwasgreat
What could have been done to improve your experience?
Heatfortheroom
Feb 23, 2026
Was there anything that you feel was outstanding?
The nurse seemed to really care about my well being
Feb 23, 2026
Was there anything that you feel was outstanding?
Had great friendly service, very attentive and helpful. Very appreciative of the care that was given. Many thanks.
What could have been done to improve your experience?
Nothing it was handled very professionally.
Feb 23, 2026
Was there anything that you feel was outstanding?
All of the staff. The doctor, nurse, transporter, and tech were all excellent
Feb 22, 2026
Was there anything that you feel was outstanding?
Everything was the care from the doctor nurses the cna cat scan tech all was great
What could have been done to improve your experience?
Came here Wednesday not [ ] er much better here
Feb 22, 2026
What could have been done to improve your experience?
Everything is good
Feb 21, 2026
Was there anything that you feel was outstanding?
All the care and treatment
Feb 21, 2026
Was there anything that you feel was outstanding?
Everyone working together made the visit quick; and issue was addressed thoroughly
Feb 20, 2026
Was there anything that you feel was outstanding?
Everyone was amazing
Feb 18, 2026
What could have been done to improve your experience?
Nothing they were great
Feb 16, 2026
What could have been done to improve your experience?
I was just cold sometimes but my room was by the ambulance entrance.
Feb 13, 2026
Was there anything that you feel was outstanding?
Everyone was caring
Feb 13, 2026
Was there anything that you feel was outstanding?
The nurses and all staff very helpful
Feb 12, 2026
Was there anything that you feel was outstanding?
Nurse ARCHIA was very kind and made sure I was comfortable which helped a lot given the pain I was .Dr Marcus was an amazing Dr he listened to me and showed he cared and he didn’t waist time helping me
Feb 12, 2026
What could have been done to improve your experience?
Not a fan of ai being used overall but appreciated that the Dr explained the use of it and respected my request to not use it.
Feb 12, 2026
What could have been done to improve your experience?
Faster