Emergency Department: MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
3.9 out of 5
851 verified ratings
851 Ratings, 397 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 3, 2025
Was there anything that you feel was outstanding?
The nurse Kelly got me back in a hurry and it was appreciated
Jun 1, 2025
Was there anything that you feel was outstanding?
Compassion of the care of the doctor
May 31, 2025
Was there anything that you feel was outstanding?
Care received by nurse and physicians
What could have been done to improve your experience?
Respond faster to call light
May 28, 2025
Was there anything that you feel was outstanding?
Everyone
May 28, 2025
What could have been done to improve your experience?
When being told we are being discharged it would be helpful to not have to wait for discharge papers.
May 27, 2025
Was there anything that you feel was outstanding?
Brooke my nurse was great and very thorough
May 27, 2025
Was there anything that you feel was outstanding?
The explanation given the rn and his overall checking up on me
May 26, 2025
What could have been done to improve your experience?
More comfortable beds
May 25, 2025
Was there anything that you feel was outstanding?
Care
May 18, 2025
Was there anything that you feel was outstanding?
The time in the waiting room was very fast
May 18, 2025
What could have been done to improve your experience?
Nothing everything was fine
May 15, 2025
Was there anything that you feel was outstanding?
The care of everyone
May 15, 2025
Was there anything that you feel was outstanding?
The care
What could have been done to improve your experience?
Television wife didn’t have a chair to sit on
May 14, 2025
Was there anything that you feel was outstanding?
All the Treament
Feb 19, 2025
Was there anything that you feel was outstanding?
The speed of service
Feb 13, 2025
Was there anything that you feel was outstanding?
I felt I was being cared for
What could have been done to improve your experience?
Nothing it’s was just fine
Feb 11, 2025
Was there anything that you feel was outstanding?
Yes the emergency room doctor was very attentive and also very thorough in recognizing my previous visits in my history with aneurysms I was encouraged to visit my neurosurgeon and found problems there really appreciate it her thoroughness and examination and insistence upon further testing
Feb 10, 2025
Was there anything that you feel was outstanding?
Everyone involved was wonderful
What could have been done to improve your experience?
Nothing, I had no wait and was taken care of right away
Feb 10, 2025
Was there anything that you feel was outstanding?
My [age] year old mother had to go in for a blood transfusion at 6pm on [date]. Meghan the nurse was OUTSTANDING in the care she gave mom.
What could have been done to improve your experience?
Mom got waited on immediately and her frequent visits were in the system so the action plan was in place and went seemlessly
Feb 10, 2025
Was there anything that you feel was outstanding?
Nurses and all were very busy
What could have been done to improve your experience?
Don't think anything could be done. So many sick people.
Feb 6, 2025
What could have been done to improve your experience?
Not sure about details regarding my son’s fall. He was the patient and it could be the Staff were busy and/or
Feb 6, 2025
Was there anything that you feel was outstanding?
During my visit to the ER DR Belinda and her staff gave me the best treatment, from the time I arrived to my discharge they were all very attentive & answered all of my questions & sent me home with proper meds, I was feeling better within the week.
What could have been done to improve your experience?
Nothing to add, excellent treatment. Thank you Dr. BElinda & staff.
Feb 5, 2025
Was there anything that you feel was outstanding?
No everyone was really good
What could have been done to improve your experience?
Everyone did there best and they were good
Feb 4, 2025
Was there anything that you feel was outstanding?
Yes they listened and got the test that they thought were needed at that time.
Feb 4, 2025
Was there anything that you feel was outstanding?
The imaging staff was incredibly compassionate and collaboratively work together to minimize my pain while they took my images. They were kind and patient and I appreciated the care they provided
What could have been done to improve your experience?
Nothing it was an excellent experience
Feb 4, 2025
Was there anything that you feel was outstanding?
The caring of staff
What could have been done to improve your experience?
Good the way it is.
Feb 3, 2025
What could have been done to improve your experience?
Check out was slow
Feb 3, 2025
What could have been done to improve your experience?
Extremely slow service
Feb 1, 2025
Was there anything that you feel was outstanding?
It was excellent I wouldn't change a thing
Feb 1, 2025
Was there anything that you feel was outstanding?
Seems understaffed.didnt see nurse much was told she had hard patients
What could have been done to improve your experience?
Maybe a bigger ER.it was sad seeing patients in the hallway waiting for a room
Feb 1, 2025
Was there anything that you feel was outstanding?
My nurse was awesome....
What could have been done to improve your experience?
Dr. Did not talk much,
Feb 1, 2025
Was there anything that you feel was outstanding?
The staff at MyMichigan medical center were very helpful and kind. It made me feel more at ease. I’m very grateful to them for the care they provided.
What could have been done to improve your experience?
I don’t have any complaints about the experience other than it took a while to get into a room but I understand that that’s not something in the staffs control. They were simply busy.
Feb 1, 2025
Was there anything that you feel was outstanding?
I felt like a robot being processed by the meat department. The waiting room was unbelievable.
What could have been done to improve your experience?
For one each patient needs their own room. I don't think I even got to see him/her??
Feb 1, 2025
What could have been done to improve your experience?
I wasn't seen by a nurse for a while after being placed in a bay. The EKG was done long before i saw a nurse. They started an IV after 2 hours of being there. I asked why and they said anyone with chest pain automatically gets an IV, but shouldn't that have been done right away? I just felt like the tests were all drug out.
Jan 31, 2025
Was there anything that you feel was outstanding?
Everyone was responsive to my needs, they were patient, well mannered, and understanding.
Jan 31, 2025
Was there anything that you feel was outstanding?
No, not outstanding
What could have been done to improve your experience?
More urgent care
Jan 30, 2025
Was there anything that you feel was outstanding?
The ultrasound woman was very good
What could have been done to improve your experience?
Didn’t need fluids and will probably be charged for that. The wheel chair was unnecessary.
Jan 30, 2025
What could have been done to improve your experience?
Nothing, everyone took great care of me
Jan 30, 2025
Was there anything that you feel was outstanding?
It was horrid
What could have been done to improve your experience?
Everything
Jan 30, 2025
What could have been done to improve your experience?
Six and a half hours is too long to wait for results.
Jan 29, 2025
Was there anything that you feel was outstanding?
The length of time I had to wait to ge seen was very good. Very prompt
Jan 29, 2025
What could have been done to improve your experience?
Nothing it was a great experience
Jan 29, 2025
Was there anything that you feel was outstanding?
Doctors bedside manner was excellent and he was very detailed
What could have been done to improve your experience?
I already think that you did a great job!
Jan 28, 2025
What could have been done to improve your experience?
Receptionist could be a bit friendlier.
Jan 27, 2025
Was there anything that you feel was outstanding?
All that was needed for my husband was a blood transfusion, as I was sitting waiting for the ambulance to return my husband to the nursing home I had asked 3 people for water and it went unanswered, we were there for almost 12 hours
What could have been done to improve your experience?
It would have been better if I did not have to ask for water or having to ask for a sandwich for my husband because he had not eaten since breakfast
Jan 27, 2025
Was there anything that you feel was outstanding?
Promptly seen at reception
What could have been done to improve your experience?
Turn heat on
Jan 27, 2025
Was there anything that you feel was outstanding?
My nurse Courtney was great! She was helpful and very friendly and concerned for my comfort There was another gal that brought me a warm blanket and was really friendly as well Dr was Great! As well I should have given registration a better score - as looking back - it was very quick and she was very carrying as well - Start to finish was Fantastic - thanks to everyone
What could have been done to improve your experience?
Nothing that I can remember - like I said everyone was fantastic
Jan 27, 2025
Was there anything that you feel was outstanding?
The willingness of EVERY staff person to assist with my son - even the security guard. I had not been here in quite some time, but I can tell you the last time I had to go there was not pleasant. The nurse, X-ray technician, security guard, receptionist, triage…they were all very personable, helpful, and helped my son (who was in a whole lot of pain) relax a bit. Thank you so much for the great customer service!
Jan 27, 2025
What could have been done to improve your experience?
Check all injuries and recheck stitches, one of them came loose and opened up
Jan 27, 2025
What could have been done to improve your experience?
I had excellent care all over. Thank u