Emergency Department: MyMichigan Medical Center Saginaw

800 S. Washington Avenue

Saginaw, MI 48601 Directions

(989) 907-8200

4.2 out of 5

1,269 verified ratings

1,269 Ratings, 410 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 9, 2025
Was there anything that you feel was outstanding?
All was taken care of quickly and comfortably.
What could have been done to improve your experience?
Excellent visit

Dec 3, 2025
Was there anything that you feel was outstanding?
Everyone was so caring when me and my husband came in and took great care of us both and were so kind. I can’t say enough how amazing you all were tonight.
What could have been done to improve your experience?
Nothing y’all were amazing

Dec 3, 2025
Was there anything that you feel was outstanding?
My nurse, Jadelyn [ ] was by far the most supportive and professional nurse that I’ve had in a long time.
What could have been done to improve your experience?
It was a bit chilly in my room.

Dec 2, 2025
Was there anything that you feel was outstanding?
The care and support I received
What could have been done to improve your experience?
The pinch of the iv

Dec 1, 2025
Was there anything that you feel was outstanding?
Everyone was so nice!!!!
What could have been done to improve your experience?
Nothing , everything was perfect in my opinion

Dec 1, 2025
Was there anything that you feel was outstanding?
Everything is GREAT

Dec 1, 2025
Was there anything that you feel was outstanding?
They had amazing turn around time. We got immediately and only spent an hour at the most. Male nurse was very kind and made sure everything was okay. I like that he prioritizes patient safety and has a great bedside manner.
What could have been done to improve your experience?
Nothing was great

Dec 1, 2025
Was there anything that you feel was outstanding?
Care thoughtfulness of doctor and nurses
What could have been done to improve your experience?
Everything was very very good

Dec 1, 2025
Was there anything that you feel was outstanding?
Everyone was exceptional.

Nov 30, 2025
Was there anything that you feel was outstanding?
The time spent was quick
What could have been done to improve your experience?
Not giving enough details

Nov 30, 2025
Was there anything that you feel was outstanding?
Great care

Nov 30, 2025
Was there anything that you feel was outstanding?
Everything was great

Nov 30, 2025
Was there anything that you feel was outstanding?
The doctor really showed care and compassion

Nov 29, 2025
Was there anything that you feel was outstanding?
Wife says chairs are hard to sit very long went fast though thanks

Nov 29, 2025
What could have been done to improve your experience?
Everything was good

Nov 29, 2025
Was there anything that you feel was outstanding?
Treatment

Nov 28, 2025
Was there anything that you feel was outstanding?
Everyone I spoke to were very friendly and professional. ER Nurse Jadelyn doing a great job. Thanks to everyone.
What could have been done to improve your experience?
Nothing. Keep up the great work.

Nov 28, 2025
Was there anything that you feel was outstanding?
The treatment
What could have been done to improve your experience?
More visitors to come back

Nov 28, 2025
Was there anything that you feel was outstanding?
The quick treatment

Nov 27, 2025
Was there anything that you feel was outstanding?
Getting my symptoms under control

Nov 27, 2025
Was there anything that you feel was outstanding?
The energy that they all gave was fantastic
What could have been done to improve your experience?
Nothing overall the respect and care was awesome

Nov 27, 2025
Was there anything that you feel was outstanding?
The nurse taking care of me

Nov 27, 2025
Was there anything that you feel was outstanding?
You made me feel better

Nov 27, 2025
Was there anything that you feel was outstanding?
The quick treatment
What could have been done to improve your experience?
Give more pain meds

Nov 26, 2025
Was there anything that you feel was outstanding?
A long time to get results and answers
What could have been done to improve your experience?
More timely response

Nov 26, 2025
Was there anything that you feel was outstanding?
Just the caring and understanding of all staff
What could have been done to improve your experience?
Was wonderful all around

Nov 26, 2025
Was there anything that you feel was outstanding?
It was good

Nov 26, 2025
Was there anything that you feel was outstanding?
The doctor Chris was very nice and explained everything in great detail. Alex the RN was very nice also and did a great job putting in my IV.

Nov 25, 2025
Was there anything that you feel was outstanding?
Kellie and Liz were great

Nov 24, 2025
Was there anything that you feel was outstanding?
Yes,JOB-well-DONE

Nov 24, 2025
Was there anything that you feel was outstanding?
No wait in the waiting room

Nov 23, 2025
Was there anything that you feel was outstanding?
Melica was absolutely amazing with me she has great bed side manner, she was constantly checking on me to make sure I was ok or needed anything. She is by far one of the best nurses I have had .
What could have been done to improve your experience?
The Dr wasn’t all that friendly she didn’t take her time she was fast with everything barely explained anything I had to ask her if I had an upper respiratory infection because she didn’t really say much.

Nov 23, 2025
What could have been done to improve your experience?
Staff very kind. Kind of rushing though.

Nov 22, 2025
Was there anything that you feel was outstanding?
Clean

Nov 22, 2025
Was there anything that you feel was outstanding?
The Nurse Archie was very understanding. And took good care of me

Nov 21, 2025
Was there anything that you feel was outstanding?
Excellent in every shape of form l would come back again and again . If and when in emergency. Arise l will also recommend. Any every one in need of emergency care to come St Mary…aka MyMich Health have come along way in again awesome excellent thank you keep up the beautiful work. Thank you so very much standout than others My Mich Health is a Star sincerely Thankyou.
What could have been done to improve your experience?
Nothing stay as you are awesome excellent thank you.

Nov 20, 2025
Was there anything that you feel was outstanding?
It was fast getting in and out

Nov 20, 2025
Was there anything that you feel was outstanding?
The overall care was excellent
What could have been done to improve your experience?
Nothing to improve

Nov 20, 2025
Was there anything that you feel was outstanding?
My nurse Blake was extremely personable and the rest of the staff was very helpful. Everyone worked well together for me and they handled things fairly quickly. I didn’t leaving feeling unheard.
What could have been done to improve your experience?
Nothing. Everything went well.

Nov 19, 2025
Was there anything that you feel was outstanding?
Very good visit good staff and very friendly
What could have been done to improve your experience?
The experience was wonderful

Nov 19, 2025
Was there anything that you feel was outstanding?
Everything was good

Nov 18, 2025
Was there anything that you feel was outstanding?
The staff doctor and nurse was very understanding and caring
What could have been done to improve your experience?
I was completely satisfied

Nov 17, 2025
Was there anything that you feel was outstanding?
Elizabeth [ ]

Nov 17, 2025
Was there anything that you feel was outstanding?
Alisa RN and Dr Chris

Nov 17, 2025
Was there anything that you feel was outstanding?
Quick polite staff

Nov 17, 2025
Was there anything that you feel was outstanding?
Perfect people
What could have been done to improve your experience?
Nothing to report

Nov 16, 2025
Was there anything that you feel was outstanding?
Everything

Nov 16, 2025
What could have been done to improve your experience?
Time

Nov 16, 2025
Was there anything that you feel was outstanding?
Kelly was great and down to earth

Nov 16, 2025
Was there anything that you feel was outstanding?
Kelly was awesome and very caring