Emergency Department: MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
4.1 out of 5
1,219 verified ratings
1,219 Ratings, 423 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 19, 2025
Was there anything that you feel was outstanding?
Very good visit good staff and very friendly
What could have been done to improve your experience?
The experience was wonderful
Nov 19, 2025
Was there anything that you feel was outstanding?
Everything was good
Nov 18, 2025
Was there anything that you feel was outstanding?
The staff doctor and nurse was very understanding and caring
What could have been done to improve your experience?
I was completely satisfied
Nov 17, 2025
Was there anything that you feel was outstanding?
Elizabeth [ ]
Nov 17, 2025
Was there anything that you feel was outstanding?
Alisa RN and Dr Chris
Nov 17, 2025
Was there anything that you feel was outstanding?
Quick polite staff
Nov 17, 2025
Was there anything that you feel was outstanding?
Perfect people
What could have been done to improve your experience?
Nothing to report
Nov 16, 2025
Was there anything that you feel was outstanding?
Everything
Nov 16, 2025
What could have been done to improve your experience?
Time
Nov 16, 2025
Was there anything that you feel was outstanding?
Kelly was great and down to earth
Nov 12, 2025
Was there anything that you feel was outstanding?
The doctor called me the family member and spoke to me about .the outcome and what to expect I appreciate that
Nov 11, 2025
Was there anything that you feel was outstanding?
The staff is very nice and makes me feel less nervous
Nov 10, 2025
What could have been done to improve your experience?
Excellent
Nov 8, 2025
Was there anything that you feel was outstanding?
Took the time listen to my concerns and took care of my husband with great and attentive care his was needed asp.
Nov 8, 2025
Was there anything that you feel was outstanding?
Doctor and nursing very attentive and thorough. Nurse doing Ct scan was awesome and explained everything well. Front desk at admission was also great
What could have been done to improve your experience?
Everything was perfect
Nov 8, 2025
Was there anything that you feel was outstanding?
Everything From the front desk to the end of my visit everyone was so fast and efficient. I am amazed at this hospital’s ER staff. I will definitely recommend this place to others.
Nov 8, 2025
Was there anything that you feel was outstanding?
Abbie provided excellent service. Prompt on every aspect of her care, answering all questions: and making sure I was comfortable as possible:
Nov 6, 2025
Was there anything that you feel was outstanding?
ARCHIA was kind and attentive to my needs.
Nov 5, 2025
Was there anything that you feel was outstanding?
The doctors and nurses were all very kind and explained to everything very well; they also listened to me and valued my feelings and paid attention to my concerns. I was very satisfied with my overnight stay in the emergency room.
What could have been done to improve your experience?
I don’t feel there needs to be any improvement. The staff was all very kind and well mannered. They were all very helpful and informative. I am very grateful for their help and great bedside manner.
Nov 5, 2025
Was there anything that you feel was outstanding?
Thank you Kelly and Joesph and Ashley for the good service
Nov 4, 2025
Was there anything that you feel was outstanding?
Excellent staff
Nov 4, 2025
What could have been done to improve your experience?
Don’t rush through appointments
Nov 4, 2025
Was there anything that you feel was outstanding?
The whole staff from intake reception to the Dr’s were phenomenal.This hospital is as good s the one’s across the bridge.Thank you for all the care and concerns today💜💜💜💜
What could have been done to improve your experience?
Nothing could improve an already perfect hospital
Nov 4, 2025
Was there anything that you feel was outstanding?
Every single staff member was kind, thoughtful and friendly. We loved our Doc and Nurse Melica. Top notch
What could have been done to improve your experience?
Too cold
Nov 3, 2025
Was there anything that you feel was outstanding?
Everything
Nov 3, 2025
What could have been done to improve your experience?
Registration associates should be a little more willing to speak and move while checking you in
Nov 3, 2025
Was there anything that you feel was outstanding?
Very streamlined and quick visit today. Appreciated that.
What could have been done to improve your experience?
The front desk woman with the headband was rude and cold and loud. Seemed like I was a bother to her time.
Nov 3, 2025
What could have been done to improve your experience?
Have GI on staff all the time. I was sent home with no GI consult
Nov 3, 2025
Was there anything that you feel was outstanding?
Everyone was great
Nov 3, 2025
Was there anything that you feel was outstanding?
Get me better
Nov 2, 2025
What could have been done to improve your experience?
More variety of food available
Nov 2, 2025
Was there anything that you feel was outstanding?
They really cared about what was happening
What could have been done to improve your experience?
Nothing really everyone was very understanding and helpful
Nov 2, 2025
Was there anything that you feel was outstanding?
The promptness and nurse care I received.
What could have been done to improve your experience?
A bottle of champagne and surround sound.
Nov 2, 2025
Was there anything that you feel was outstanding?
The way the team cared for me at a timely manner
Nov 2, 2025
Was there anything that you feel was outstanding?
How fast they got me in and out
Nov 2, 2025
Was there anything that you feel was outstanding?
Emergency room nurse
What could have been done to improve your experience?
Nothing at all.
Nov 2, 2025
Was there anything that you feel was outstanding?
Everything
Nov 1, 2025
Was there anything that you feel was outstanding?
The care received was great
Nov 1, 2025
Was there anything that you feel was outstanding?
The ultra sound nurse was very funny and nice
What could have been done to improve your experience?
The wait made me nervous but I understood
Nov 1, 2025
Was there anything that you feel was outstanding?
Everyone was amazing that helped me.
Oct 31, 2025
Was there anything that you feel was outstanding?
Very fast in and out
Oct 31, 2025
Was there anything that you feel was outstanding?
Very fast and professional
Oct 30, 2025
Was there anything that you feel was outstanding?
Fast and convenient got me in and out also relieved the pain I was in
Oct 30, 2025
Was there anything that you feel was outstanding?
The over all care
What could have been done to improve your experience?
Just time waiting around for results
Oct 30, 2025
Was there anything that you feel was outstanding?
Yes everyone was awesome with helping my daughter. I appreciate how quickly she was seen and diagnosed. Thank everyone who helped this morning my daughter already is starting to feel better. Kudos to her Nurse Kellie you rock
Oct 30, 2025
Was there anything that you feel was outstanding?
I don’t know if it is good or bad being treated from the waiting room but it does get things done quickly
What could have been done to improve your experience?
Have more staff
Oct 30, 2025
Was there anything that you feel was outstanding?
Getting me answers
Oct 30, 2025
What could have been done to improve your experience?
Better bedside manner by Dr.. Dr. needs to express more compassion with advice instead of just stating the facts.
Oct 29, 2025
Was there anything that you feel was outstanding?
All the care was excellent truly impressed with everything
What could have been done to improve your experience?
I domt know what that would be everything was mot than I expected
Oct 29, 2025
Was there anything that you feel was outstanding?
From the moment I came in until the moment I left, I was very well cared for! Keep up the great work and thank you very much!
What could have been done to improve your experience?
Better cleaning