Emergency Department: MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
4.3 out of 5
1,292 verified ratings
1,292 Ratings, 388 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Emergency Department team at MyMichigan Medical Center Saginaw for compassionate, attentive, and efficient care. Nurses and physicians are frequently called kind, knowledgeable, and respectful; many comments highlight strong bedside manner and thorough explanations. Several notes mention fast triage and prompt treatment, though a few cite communication gaps or delays for imaging/ultrasound. Cleanliness and pediatric comfort are also noted positively. Overall sentiment is highly favorable toward clinical skill and empathy.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 25, 2026
Was there anything that you feel was outstanding?
Everyone from the moment I walked through the door was great. I felt like I came to the right place
What could have been done to improve your experience?
Absolutely nothing everything was great
Feb 25, 2026
What could have been done to improve your experience?
Everyone was helpful and very informational
Feb 25, 2026
Was there anything that you feel was outstanding?
Support staff needed to help the doctors and nurses better speed up wait times
Feb 25, 2026
Was there anything that you feel was outstanding?
Allthestaffwasgreat
What could have been done to improve your experience?
Heatfortheroom
Feb 23, 2026
Was there anything that you feel was outstanding?
The nurse seemed to really care about my well being
Feb 23, 2026
Was there anything that you feel was outstanding?
Had great friendly service, very attentive and helpful. Very appreciative of the care that was given. Many thanks.
What could have been done to improve your experience?
Nothing it was handled very professionally.
Feb 23, 2026
Was there anything that you feel was outstanding?
All of the staff. The doctor, nurse, transporter, and tech were all excellent
Feb 22, 2026
Was there anything that you feel was outstanding?
Everything was the care from the doctor nurses the cna cat scan tech all was great
What could have been done to improve your experience?
Came here Wednesday not [ ] er much better here
Feb 22, 2026
What could have been done to improve your experience?
Everything is good
Feb 21, 2026
Was there anything that you feel was outstanding?
All the care and treatment
Feb 21, 2026
Was there anything that you feel was outstanding?
Everyone working together made the visit quick; and issue was addressed thoroughly
Feb 20, 2026
Was there anything that you feel was outstanding?
Everyone was amazing
Feb 18, 2026
What could have been done to improve your experience?
Nothing they were great
Feb 16, 2026
What could have been done to improve your experience?
I was just cold sometimes but my room was by the ambulance entrance.
Feb 13, 2026
Was there anything that you feel was outstanding?
Everyone was caring
Feb 13, 2026
Was there anything that you feel was outstanding?
The nurses and all staff very helpful
Feb 12, 2026
Was there anything that you feel was outstanding?
Nurse ARCHIA was very kind and made sure I was comfortable which helped a lot given the pain I was .Dr Marcus was an amazing Dr he listened to me and showed he cared and he didn’t waist time helping me
Feb 12, 2026
What could have been done to improve your experience?
Not a fan of ai being used overall but appreciated that the Dr explained the use of it and respected my request to not use it.
Feb 12, 2026
What could have been done to improve your experience?
Faster
Feb 11, 2026
Was there anything that you feel was outstanding?
Jenny was the best everyone made me feel safe and comfortable like I was family and made me giggle. Ps Cat scan machine had blood on it..
What could have been done to improve your experience?
Clean cat scan machine
Feb 11, 2026
Was there anything that you feel was outstanding?
My nurse Veronica was really kind and patient with me when I was in a lot of pain.
What could have been done to improve your experience?
Add a clip on the bed rails for the call button remote. It kept falling and I couldn’t pick it up when I needed it.
Feb 11, 2026
Was there anything that you feel was outstanding?
Nice and clean
Feb 10, 2026
Was there anything that you feel was outstanding?
Not a lot of communication. Nurse came in admitted breathing treatment and left without letting me know what’s next. An hour wait in waiting room.
What could have been done to improve your experience?
See last question. Great provider care
Feb 10, 2026
Was there anything that you feel was outstanding?
Very kind, knowledgeable and respectful staff
Feb 10, 2026
Was there anything that you feel was outstanding?
Allison from the ed was awesome thank you again
What could have been done to improve your experience?
Good job
Feb 9, 2026
Was there anything that you feel was outstanding?
David is amazing! Made [NAME] comfortable during the blood draw and impressed me for sure how he responded to David. Thank you for making a not fun experience a great time.
Feb 8, 2026
Was there anything that you feel was outstanding?
My nurse Kelli was the best she helped out so much very understanding and caring need more of her
Feb 7, 2026
Was there anything that you feel was outstanding?
Always updated us on results. Very efficient. Dr Mihaltan and Ashley were outstanding!
What could have been done to improve your experience?
Not a thing!
Feb 6, 2026
What could have been done to improve your experience?
Better staff
Feb 4, 2026
Was there anything that you feel was outstanding?
The kind and compassionate level of care
Feb 4, 2026
Was there anything that you feel was outstanding?
Dr and nurse care very quick service
What could have been done to improve your experience?
Everything was excellent with ARCHIA and Dr Haigis
Feb 4, 2026
Was there anything that you feel was outstanding?
Jeni [ ] was amazing
What could have been done to improve your experience?
Not been sick
Feb 3, 2026
Was there anything that you feel was outstanding?
My nurse said and DOCTOR WAS OUTSTANDING
What could have been done to improve your experience?
It was perfect
Feb 3, 2026
Was there anything that you feel was outstanding?
How quick they got me in the back to treat me
What could have been done to improve your experience?
Nothing everything was good
Feb 2, 2026
Was there anything that you feel was outstanding?
Archia was great
Feb 2, 2026
Was there anything that you feel was outstanding?
Thanks for helping
What could have been done to improve your experience?
Good
Feb 2, 2026
What could have been done to improve your experience?
Do vitals at sign in
Feb 2, 2026
Was there anything that you feel was outstanding?
Blake and Connor were great nurses!
What could have been done to improve your experience?
It was all good
Feb 1, 2026
Was there anything that you feel was outstanding?
Thank you
Jan 28, 2026
Was there anything that you feel was outstanding?
I love my nurse she really took care of me. Mrs. Kelly and her team made sure I was ok. Thank you Mrs kelly for helping me
Jan 28, 2026
Was there anything that you feel was outstanding?
Emily was so helpful and amazing . She went above and beyond for us.
Jan 27, 2026
Was there anything that you feel was outstanding?
Awesome staff , very attentive, knowledgeable, informative, Thankyou Sue,!
What could have been done to improve your experience?
Nothing it was a great experience
Jan 26, 2026
Was there anything that you feel was outstanding?
Care team was very understanding and informative from beginning to end. Fast and respectful.
What could have been done to improve your experience?
Nothing. It was great
Jan 26, 2026
What could have been done to improve your experience?
More definitive answers as to what happened
Jan 25, 2026
Was there anything that you feel was outstanding?
Everything was good
What could have been done to improve your experience?
More heat
Jan 25, 2026
Was there anything that you feel was outstanding?
The entire staff was awesome caring for me.
Jan 24, 2026
Was there anything that you feel was outstanding?
Good team
Jan 23, 2026
Was there anything that you feel was outstanding?
our nurse went above and beyond to make my daughter feel comfortable
Jan 23, 2026
Was there anything that you feel was outstanding?
The nurse was amazing she really helped me ms Melica was great and ms Camren
Jan 22, 2026
Was there anything that you feel was outstanding?
Good