Emergency Department: MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
3.9 out of 5
1,089 verified ratings
1,089 Ratings, 455 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 29, 2025
Was there anything that you feel was outstanding?
Susan [ ]
Jul 28, 2025
Was there anything that you feel was outstanding?
Everything was great
Jul 28, 2025
Was there anything that you feel was outstanding?
The caring fact that they sent me to another place to get the ultrasound done and everything and everyone was ready when I got here
What could have been done to improve your experience?
From TC have people on call that will answer the phone so people don’t have to go elsewhere for testing
Jul 27, 2025
Was there anything that you feel was outstanding?
Dr Kakos and her resident did a great job in reducing my sons break and explaining everything to me
What could have been done to improve your experience?
Everything was fine
Jul 26, 2025
What could have been done to improve your experience?
Don’t let people sit so long in WR
Jul 26, 2025
Was there anything that you feel was outstanding?
Everything was outstanding
Jul 25, 2025
Was there anything that you feel was outstanding?
Spent lots of time in the waiting room I’m not a well person
What could have been done to improve your experience?
Get more help
Jul 24, 2025
Was there anything that you feel was outstanding?
Good
Jul 24, 2025
Was there anything that you feel was outstanding?
My nurse was really concerned about my name being wrong and things not being reported on the correct patient
What could have been done to improve your experience?
Make sure names are correct
Jul 17, 2025
Was there anything that you feel was outstanding?
Antone [ ]
Jul 13, 2025
Was there anything that you feel was outstanding?
The time they took to take care of me
Jul 13, 2025
Was there anything that you feel was outstanding?
Hard workers
Jul 13, 2025
What could have been done to improve your experience?
Hire more staff
Jul 13, 2025
Was there anything that you feel was outstanding?
Very nice and caring
Jul 13, 2025
Was there anything that you feel was outstanding?
The care and concern everyone shows
Jul 13, 2025
Was there anything that you feel was outstanding?
Kyle is an excellent RN. The nurse that triaged me was kind & compassionate and prioritized patient safety
What could have been done to improve your experience?
More staffing to discharge me quicker once determined I as ready for discharge
Jul 13, 2025
What could have been done to improve your experience?
Don’t treat people in the lobby
Jul 12, 2025
Was there anything that you feel was outstanding?
Everything
Jul 12, 2025
What could have been done to improve your experience?
Being a lot better on getting things done in a timely matter. We have been here for five hours and it could have been a lot faster.
Jul 11, 2025
What could have been done to improve your experience?
Things were GREAT
Jul 11, 2025
Was there anything that you feel was outstanding?
All the staff was concise and very polite /helpful
What could have been done to improve your experience?
Socks. (My feet were cold)
Jul 11, 2025
Was there anything that you feel was outstanding?
The total time spent
What could have been done to improve your experience?
Protect my privacy and not treat me in a lobby. I didn’t understand why I was never in a room to protect my privacy rights while treating me. Staying in a lobby isn’t conducive to my privacy.
Jul 11, 2025
Was there anything that you feel was outstanding?
Everything
What could have been done to improve your experience?
Let me sleep longer
Jul 10, 2025
Was there anything that you feel was outstanding?
They took care of me in the lobby even though they didn’t have any rooms available
What could have been done to improve your experience?
Make a bigger ER
Jul 10, 2025
What could have been done to improve your experience?
Have more rooms available the wait in the lobby was horrible
Jul 2, 2025
What could have been done to improve your experience?
Nothing they were all excellent and very compassionate !!!
Jul 2, 2025
What could have been done to improve your experience?
Better heat and AC in the various rooms
Jul 1, 2025
What could have been done to improve your experience?
I never got to a room
Jul 1, 2025
Was there anything that you feel was outstanding?
How quickly everything happened
Jul 1, 2025
Was there anything that you feel was outstanding?
Everybody inter personal interactions they care
Jun 30, 2025
Was there anything that you feel was outstanding?
Patience shown to me
Jun 30, 2025
Was there anything that you feel was outstanding?
Everyone was very nice and patient, very friendly
Jun 30, 2025
Was there anything that you feel was outstanding?
The great care
Jun 30, 2025
Was there anything that you feel was outstanding?
The staff was outstanding they didn’t slack at all
Jun 30, 2025
Was there anything that you feel was outstanding?
The attention to detail
Jun 30, 2025
Was there anything that you feel was outstanding?
Clean up the waiting area it looks like a slumber party with all the blankets and empty drinks around
What could have been done to improve your experience?
Quicker registration process
Jun 30, 2025
Was there anything that you feel was outstanding?
The teamwork between the staffs
Jun 30, 2025
What could have been done to improve your experience?
Everyone was so nice and understanding of my pain level. I received excellent care in the ER and in the morning for my knee replacement surgery.
Jun 30, 2025
Was there anything that you feel was outstanding?
The teamwork and hustle and bustle these people do they work very hard
Jun 30, 2025
Was there anything that you feel was outstanding?
Great staff back in the emergency department
What could have been done to improve your experience?
Nicer employees checking people in
Jun 30, 2025
Was there anything that you feel was outstanding?
Time in and out
Jun 24, 2025
Was there anything that you feel was outstanding?
I felt like everyone was kind and had a positive attitude.
Jun 20, 2025
Was there anything that you feel was outstanding?
Amanda was the best nurse I have ever come in contact with. She is very kind and personable. She is an excellent nurse
Jun 3, 2025
Was there anything that you feel was outstanding?
The nurse Kelly got me back in a hurry and it was appreciated
Jun 1, 2025
Was there anything that you feel was outstanding?
Compassion of the care of the doctor
May 31, 2025
Was there anything that you feel was outstanding?
Care received by nurse and physicians
What could have been done to improve your experience?
Respond faster to call light
May 28, 2025
Was there anything that you feel was outstanding?
Everyone
May 28, 2025
What could have been done to improve your experience?
When being told we are being discharged it would be helpful to not have to wait for discharge papers.
May 27, 2025
Was there anything that you feel was outstanding?
Brooke my nurse was great and very thorough
May 27, 2025
Was there anything that you feel was outstanding?
The explanation given the rn and his overall checking up on me