The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 14, 2025
Il be back
Jan 9, 2025
Dr Eapen has a calming demeanor and makes me feel comfortable expressing my thoughts and feelings about Type 1 diabetes. I trust she truly cares for my well being.
Dec 31, 2024
I don’t get much empathy or trust from this provider. Not really encouraging when my A1C is going down. Questions me if I really know how to accurately count carbs for meal bolus’.
Dec 31, 2024
She is very cold and seems as though it is a bother to her to even see patients. She does not even remotely appear to care about my health and as I have stated prior seems to speak in a degrading manner. She has never once physically examined my throat nor inquired how it is. Dr. Ruggero Battan was my previous doctor for this specialty for over 20 years and EVERY appointment he ensured to examine and ask questions and listen to any concerns. He saved my life TWICE by knowing something was different when even I did not. Eapen is a huge step down from the care I received prior to her and I will be seeking a different doctor outside of trinity and outside of muskegon.
Dec 11, 2024
There was a med student shadowing her. Fi d out who that is and get him someone different to shadow. We do not need to spread eapen's skills/habits/practices into any ither part of the health care system. Im serious, you need to go to that office and examine what is going on there
Nov 21, 2024
I have no complaints. The visit was done very well and I am confident that the doctor cares about me and my health.
Nov 18, 2024
I am grateful to have Dr. Eapen as part of my "Medical" team.
Nov 11, 2024
Very methodical in treatment. Kept a close watch on my condition with lab work.
Nov 5, 2024
She very good and affectionate of her job.
Nov 4, 2024
I was just Expecting treatment.
Oct 30, 2024
Very good.
Oct 2, 2024
The Dr only spoke with me. No type of exam
Oct 1, 2024
Her statement to me, "This is the consequences of you having bariatric surgery, you're going to have to deal with it". Didn't listen to my history, didn't look at my food log I had with me. Very dismissive.
Sep 30, 2024
I appreciated hearing that my recent history of tests indicate that my thyroid is stable.
Sep 26, 2024
This provider waited to share sensitive information until i was in the office, face to face as she knew i would be surprised to hear results of recent testing.
Sep 12, 2024
Stellar!
Aug 12, 2024
Explains options and answers questions so I am an active participant in my health care.
Aug 5, 2024
I am very happy with the care I receive
Aug 2, 2024
The provider was good overall.
Jul 29, 2024
Everyone was professional and compassionate!
Jul 19, 2024
Very pleased with this office and provider!
Jun 28, 2024
During my recent visit, I felt that the care provided was rushed and impersonal. The provider seemed disengaged, focusing on getting through the appointment quickly rather than addressing my concerns. As a long-term type 1 diabetic, I've come to expect certain aspects of care during my visits, such as a thorough examination of my feet and a more comprehensive assessment of my overall health. Unfortunately, none of these were conducted during this visit. The provider's questions were very brief, and there was no physical examination. This lack of thoroughness and personal engagement left me feeling undervalued as a patient. Therefore, I rated my likelihood to recommend your practice as a 6. I believe that with more attentive and personalized care, my experience could greatly improve.
Jun 4, 2024
Did 🚫 t tell me they were changing a prescription drug
May 7, 2024
Always feel well taken care of. Feel like my concern & ? are important.
Apr 17, 2024
Everything was good
Apr 3, 2024
Thank you for caring!
Apr 2, 2024
Very happy with Dr. Eapen and the staff.
Mar 19, 2024
First time visit and pleased with the whole process.
Mar 18, 2024
She did not listen to my concerns; ordered labs & left.
Feb 28, 2024
Seemed too busy to care. Did not seem to have looked into any of my test results,, and absolutely had not read any of what I wrote on my on line check in.
Feb 22, 2024
Doctor did not sufficiently ask about health history or provide thorough explanation of resources and recommendations.
Feb 13, 2024
Very knowledgeable
Feb 7, 2024
Doctor was great to work with.
Jan 31, 2024
I felt that the medical part of the appointment was of much more interest than the person being treated.
Dec 19, 2023
None at all my appointments I have been happy with all the staff: front desk, assistants and doctors.
Dec 18, 2023
I am thankful to be under her care.
Dec 13, 2023
Please, with medical care given.
Nov 23, 2023
Very pleased
Nov 20, 2023
Would’ve expected more examining other than listening to lungs/ heart. No extremity checks
Nov 18, 2023
This provider is not a good fit for me and my Type 1 diabetes. The visit did not include the items she documented and mistakes were made in reporting my test results
Nov 8, 2023
Looking forward to our continued appts
Oct 6, 2023
Rey glad Dr. Eaten was able to take me as a patient when Dr. Battan retired. I feel very confident going to this office.
Sep 1, 2023
She seemed interested in my overall health and listened to me, even though I had a lot to say.
Aug 30, 2023
I LOVE THIS STAFF THEY ARE VERY CARING AND CONCERNED ABOUT MY DIABETES AND HEALTH
Aug 19, 2023
Dr Eapen is just doing her job. No interest or enthusiasm in my treatment. . I will be looking for another physician. This attitude seems the same throughout your department.
Aug 8, 2023
She seemed very pleased with my progress and optimistic about future treatment goals. She was patient and gave me enough time to ask questions.
Aug 6, 2023
I’d like future appointments to be more thorough with my condition.
Jul 26, 2023
In this crazy world and changes in your life. True compassion. We need that
Jul 11, 2023
Did not take all of my health concerns into account. Reported that I did not have gait issues when I am being treated for gait issues by another provider, and that would have been very evident.
Jun 21, 2023
Set up a good plan for treatment and followed up quickly with results