Baptist Primary Care - Dunn Avenue

11236 Baptist Health Drive, Suite 220

Jacksonville, FL 32218 Directions

(904) 696-6900

www.baptistjax.com

4.8 out of 5

4,680 verified ratings

4,680 Ratings, 2,549 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2026
The waiting area and the helpfulness of the staff

Jun 27, 2026
Professional and polite

Jun 27, 2026
The people here are great. Professional and friendly.

Jun 27, 2026
Very Professional

Jun 27, 2026
It is quiet and there are plenty of chairs

Jun 26, 2026
Friendliest, promptness , efficient

Jun 26, 2026
Friendly and respectful to all that come in, always wanting to see what they’re can do for you.

Jun 26, 2026
Professional and pleasant environment. Dr Mahinrad and her nurse were great!

Jun 26, 2026
Staff is very pleasant and knowledgeable.

Jun 25, 2026
The doctor and staff are very accommodating and very helpful!

Jun 25, 2026
Curious staff

Jun 25, 2026
Best Primary Doctor that I have ever had. Doctor Mahinrad is very thorough and explains all my test reports including reports from the many other doctors that I see routinely.

Jun 25, 2026
Dr Manuel is very thorough and patient. The wait time is also great as I’m never waiting longer than 10 minutes to be seen

Jun 24, 2026
I love love my provider and the check in young lady was so kind and helpful

Jun 24, 2026
I like that it’s in our neighborhood,, avoid lots of traffic

Jun 24, 2026
Dr. Manuel IS the absolute best. She takes the time to listen to your concerns and ensures the proper follow ups are taken. Her team is equally kind and a pleasure to partner with.

Jun 24, 2026
Excellent Customer Service!!! Great Drs!!

Jun 23, 2026
Professionalism

Jun 22, 2026
Friendly, patient, helpful staff, knowledgeable and experienced care practitioners

Jun 22, 2026
Dr. Mahinrad and her staff are excellent! They are always professional, friendly and caring. They take the time to listen and then diligently work to help find the source of the health issue and help to get the necessary testing or medications needed. They consistently respond via text or portal within a very reasonable amount of time! Baptist Corporate has a wonderful representation of what a physician and office staff should be like with Dr.Mahinrad! Thank you all for all that you do for us as patients! We sincerely appreciate each one of you!

Jun 22, 2026
Location, Doctor Orallo & staff

Jun 22, 2026
Everyone makes you feel like you’re family

Jun 22, 2026
My Doctor truly listens and has a very real concern for my health and well-being.

Jun 21, 2026
Clean and quick

Jun 21, 2026
I like all the staff. And the doctor always helps me in all my medical needs

Jun 20, 2026
Convenient, courteous staff, cleanliness of office and most importantly my knowledgeable doctor

Jun 19, 2026
Attentiveness and ability to adapt

Jun 19, 2026
Friendly, helpful staff. Love my doctor. Always seen promptly. Referred my son-in-law and he likes office/doctor too.

Jun 19, 2026
I like how friendly and efficient the office staff are while working. Dr. Del Rosario and her nurse make me feel comfortable and I feel they are really interested in my health.

Jun 19, 2026
From the initial phone call to my visit, this was a great experience. Clean, quiet office with attentive staff. My MA was extremely friendly and Dr Mahinrad is spectacular! I read many glowing reviews about this practice and Dr. Mahinrad and they are all more than true. She is very attentive and listens to your concerns. I feel in wonderful hands in her care.

Jun 19, 2026
Northside location is near my house. It is clean, courteous & efficient.

Jun 19, 2026
Everything from checking in, to appointment, to personnel, testing, to checkout.

Jun 18, 2026
The staff treated me like family.

Jun 18, 2026
no long wait time

Jun 18, 2026
Very knowledgable

Jun 17, 2026

Jun 17, 2026
The care and concern shown by the staff and my provider. The way my provider took care of me at my last appointment was superb. I've never received this type of care before. I truly appreciate the service provided.

Jun 17, 2026
Dr M takes her time with health concerns and going over tests, giving ideas for healthy living and encouraging a high quality of life! We love Dr M!

Jun 17, 2026
Doctor and staff are professional and knowledgeable

Jun 17, 2026
Everyone was so nice ! Would recommend to anyone

Jun 17, 2026
Friendly staff but most importantly consistency in doctors! Doc Toledo has been my doctor for 24 years now and keeps me well and helps me through a lot of decisions on my health and well being.Its very hard to find doctors who stay in one place and knows you by name ,your family by name and knows your challenges in health for a better you.He also will tell you truthfully if something will work or what will work in my healthy journey and well being.Trust his knowledge more than anything.

Jun 17, 2026
Timely and efficient

Jun 15, 2026
professional staff, clean facility

Jun 15, 2026
convenience of being on the northside.

Jun 15, 2026
Dr Toledo and his med assist. Front desk. Cleanliness of office.

Jun 14, 2026
No issues, no complaints.

Jun 14, 2026
I like my doctor ( Dr. Orallo ).I also like the staff there. They are very nice and helpful. If you need to reschedule an appointment they do their best to get you in as soon as possible. I have been a patient with Dr. Orallo since 1998. I think he takes his time to listen to you if you have questions or a medical problem. I am very happy and satisfied with this office.

Jun 14, 2026

Jun 14, 2026
My Dr. Del Rosario

Jun 12, 2026
Love my doctor, the staff is always very pleasant and the office is clean and well maintained.