Baptist Primary Care - Dunn Avenue
11236 Baptist Health Drive, Suite 220
Jacksonville, FL 32218 Directions
4.8 out of 5
5,040 verified ratings
5,040 Ratings, 2,760 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2026
Quirino Toledo, MD
It was nice and clean and the people were friendly
Sep 27, 2026
Displayed professional and excellent customer service.
Sep 27, 2026
Customer services are outstanding and smiles are everywhere.
Sep 26, 2026
Personable interactions with friendly people. Dr. Mahinrad was thorough as usual. It is convenient as I live within a mile of the office. Family is clean and welcoming.
Sep 26, 2026
The office staff is friendly and efficient. Dr Mahinrad is excellent, she is very thorough and patient.
Sep 26, 2026
Minimal wait time, clean, Dr is amazing!
Sep 25, 2026
All the workers are very helpful and very nice, very clean.
Sep 24, 2026
The staff
Sep 24, 2026
Very friendly, short waiting period, and Dr Manuel is very caring.
Sep 24, 2026
Always listens to you and tries to get the problem resolved.
Sep 24, 2026
Very professional staff, clean and welcoming facility.
Sep 23, 2026
The staff is always so helpful and nice. If I leave a message it’s answered with a call or email. My primary care Dr is amazing and very easy to talk to
Sep 23, 2026
Convenience and professional
Sep 23, 2026
Friendly,clean,and professional
Sep 23, 2026
Clean nice
Sep 20, 2026
Dr. Shiva Mahinrad is an incredible PCP. The office is very convenient location and the staff is friendly and professional.
Sep 19, 2026
Professional staff that have always shown kindness
Sep 19, 2026
Clean, people are very pleasant
Sep 19, 2026
The workers were very helpfull, caring and friendly.
Sep 18, 2026
Very professional, very friendly, and eager to help you with your issue.
Sep 18, 2026
Everyone was Great. As usual they don’t overbook so it’s not packed in there. You’re in & Out.
Sep 18, 2026
I’ve been a patient there for a number of years and I like the office staff and my doctor. I can’t remember having an unpleasant visit yet
Sep 18, 2026
Wonderful staff, love, love Dr M
Sep 17, 2026
The staff and doctors are always warm and caring. Hard to find these days.
Sep 16, 2026
I like the professionalism of the staff.i am pleased with being able to utilize the portal to provide and receive important information and feedback.
You really make it all user friendly. Thanks
Sep 16, 2026
I really like how easy it is to work with everyone in the office and how professional everyone is. I like Dr. Mahinrad she tell you like it is and she every easy to talk to.
Sep 14, 2026
Location and appointment time
Sep 14, 2026
Great staff
Sep 11, 2026
Staff very kind. Schedule was prompt. Clinic very clean. Dr. Was super nice and helpful.
Sep 11, 2026
Clean thorough kind
Sep 11, 2026
Professional and courteous
Sep 10, 2026
Very prompt, professional and caring
Sep 10, 2026
Dr Mahinrad of course, medical assistants & the medical receptionists,the whole staff.
Sep 10, 2026
Runs smoothly
Sep 10, 2026
Everything is ran very well and very nicely...10 out of 10 service!!!
Sep 10, 2026
Everyone was super nice and I love Dr Mahinrad!! I seen her when she was local. I adore her so much. I will drive to see her she is the best Dr there is around.
Sep 8, 2026
Personally
Sep 8, 2026
Very nice, close to home
Sep 7, 2026
Friendly staff/customer service
Sep 7, 2026
Pleasant and helpful
Sep 7, 2026
Friendly and efficient
Sep 6, 2026
Friendly staff and clean facilities.
Sep 6, 2026
Everything
Sep 6, 2026
Excellent customer service. Effective and efficient service from the entire staff.
Sep 5, 2026
Very friendly staff and knowledgeable Doctor.
Sep 5, 2026
Very friendly, professional and thorough!!
Sep 4, 2026
The friendly Staff, the pleasant atmosphere and my Physician's care.
Sep 4, 2026
Clean great staff friendly
Sep 4, 2026
Everything! Dr. MAHINRAD, the nurses, Melissa, comfortable waiting area and plenty of parking all contribute to a pleasant visit.
Sep 3, 2026
Everything