Baptist Primary Care - Dunn Avenue
11236 Baptist Health Drive, Suite 220
Jacksonville, FL 32218 Directions
4.8 out of 5
4,864 verified ratings
4,864 Ratings, 2,606 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Shiva Mahinrad, MD
Not crowded. Waiting room is nice. Staff is professional and friendly. I like Dr. Mahinrad.
Jul 26, 2026
The staff is always courteous and professional. I like how there is hardly any wait time. I have been a patient there for over 20 years and highly recommend Baptist North.
Jul 25, 2026
My Dr. who's name is Dr Del Rosario. Her Assistant is also good. The office staff is very efficient too.
Jul 25, 2026
Everyone's so helpful 🙂
Jul 24, 2026
Everyone is friendly and professional
Jul 24, 2026
Everyone is very friendly and Dr Mahinrad really listens and responds to concerns. I feel in great hands with this practice!
Jul 24, 2026
Everything. From the check in, getting my basic vitals and then working with Dr. Mahinrad. Glad I made the choice to pick Dr. Mahinrad as my primary physician. She took the time to list to my concern and answer all my questions. Thank you.
Jul 24, 2026
Very friendly and organized staff
Jul 24, 2026
Ms. Irene and Dr. Toledo.
Jul 23, 2026
This group of Healthcare providers are excellent from check in to check out. They never fell to make me feel very comfortable.
Great team Dr. Orallo, you are the best and so are they!
Jul 22, 2026
Efficiency, neatness and the upmost service. Waiting time is short. Everyone is polite.
Jul 22, 2026
No waiting so far. Friendly associates.
Jul 22, 2026
Dr. Mahinrad is caring, knowledgeable, and takes as much time as needed to discuss issues/concerns and make everything understandable.
Jul 22, 2026
Great office and caring staff.
Jul 21, 2026
Clean, pleasant and caring personnel
Jul 20, 2026
Everything
Jul 20, 2026
Clean, friendly
Jul 17, 2026
Doctor and staff are caring, zn c friendly.
Jul 16, 2026
Nice clean and very professional
Jul 16, 2026
The office staff is friendly and efficient. The Doctor takes her time a listens to my concerns
Jul 15, 2026
Clean, location is great and office friendly
Jul 15, 2026
Respond quickly to health concerns.
Jul 15, 2026
Every staff member I came across was so friendly. I didn’t wait long, at all. I feel like the dr was kind, she seemed attentive to things we spoke about. How fly recommend this office!
Jul 15, 2026
Very nice, clean and comfortable.
Jul 14, 2026
Everyone listens and are always pleasant
Jul 13, 2026
I love the front staff, the nurses, the doc. The care starts at the moment you walk in and it feels very welcoming. The doc is truly caring and wants to find the root cause of any situation instead of throwing medication at you. Love Baptist
Jul 12, 2026
Convenience and easy to get appointments. Staff and doctor are easy to talk to and friendly, I don’t feel rushed.
Jul 12, 2026
Everything people are so warm and ready to give assistance. What a great office.
Jul 11, 2026
Friendliness of the Staff
Jul 11, 2026
Friendly staff and great Dr.
Jul 10, 2026
Nurse Eureka! She truly cares. Most of the office has an amazing caring spirit including Dr. Toledo.
Jul 10, 2026
Like My Doctor and The Friendly Staff
Jul 10, 2026
Excellent service no disappointment I don't know why you're saying that. The service was excellent give it a 100% my husband was very happy with his service and listen to all the advice that is Dr gave him
Jul 8, 2026
For my first time there and becoming a new patient it was fast and easy to make appointments
Jul 8, 2026
All is friendly and I like Dr Toledo.
Jul 6, 2026
They are friendly and fast.
Jul 6, 2026
The employees were very nice and helpful. The
Jul 4, 2026
Staff and welcome enviorment
Jul 4, 2026
Great staff.
Jul 4, 2026
Nice and clean
Jul 4, 2026
Staff, as well as the doctor are always very kind and attentive.
Jul 3, 2026
Staff was extremely inviting and courteous. The office smelled clean and was clean.
Jul 3, 2026
Very friendly and clean environment
Jul 3, 2026
Staff is very professional.
Jul 3, 2026
The staff is always very professional!
Jul 3, 2026
Great team !
Jul 3, 2026
the whole experience was convenient, easy and handled in a timely manner. No complaints.
Jul 2, 2026
Staff
Jul 2, 2026
Delightful staff, conveniently located and Dr. M very thorough and easy to communicate with!
Jul 2, 2026
My experience has been awesome. Dr. M is professional and care-taking. I’ve never felt hurried and my concerns are addressed in a timely manner. The staff are friendly and helpful. The professionals in this practice appear to genuinely enjoy their jobs and each other!