Baptist Primary Care - Dunn Avenue
11236 Baptist Health Drive, Suite 220
Jacksonville, FL 32218 Directions
4.8 out of 5
3,493 verified ratings
3,493 Ratings, 1819 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2025
Baltazar Orallo, MD
Convient. Like the way treated
Sep 26, 2025
Cleanliness
Physician is thorough
Wait time is great
Friendly staff
Sep 26, 2025
Friendly staff. Also the offices are always clean. Doctors are very interested in your health care.
Sep 26, 2025
Clean environment, friendly staff
Sep 25, 2025
Helpful staff like my doctor and very clean facilities
Sep 25, 2025
Efficient, professional and friendly
Sep 25, 2025
FRIENDLY KNOWLEDGEABLE AND COURTEOUS
Sep 25, 2025
I don't have any suggestions, everything is great.
Sep 24, 2025
Great staff and physicians
Sep 24, 2025
Friendly and professional
Sep 23, 2025
I like the courtesy, the cleanliness, the helpful staff, the expertise of my Doctor and the timely manner that I am seen. I believe they have my best interest at heart, and most of all there willingness to assist me with my concerns.
Sep 23, 2025
Prompt service
Sep 21, 2025
The wait time was not very long.
Sep 21, 2025
Doctors and Nurses as well as convenience.
Sep 21, 2025
Clean, close, well staffed and take care of my needs
Sep 21, 2025
Nice clean smells clean the staff is nice and polite and friendly.
Sep 21, 2025
All staff is very kind
Sep 21, 2025
Responsiveness of staff. Dr. Mahinrad's care and attentiveness
Sep 21, 2025
Ease of scheduling and friendly and helpful staff. I also like that the location is close to my house.
Sep 20, 2025
Easy appointments and not a long wait
Sep 20, 2025
The people or the staff are very friendly! The office is clean and organized
I love our family Dr Mahinrad. She is always attentive for my health issues. Easy to get appointments or rescheduled if needed.
Sep 20, 2025
Clean, friendly
Sep 19, 2025
Clean
Sep 18, 2025
Wonderful staff. Clean and on time.
Sep 17, 2025
I love my Doctor. Mrs. Shiva Mahinrad she is the best !! I love her. Her staff is very nice and the office is real clean and cozy
Sep 17, 2025
Polite, clean, and always friendly
Sep 17, 2025
Everyone is very friendly and makes me feel comfortable.
Sep 17, 2025
Your office staff is outstanding.
Sep 17, 2025
Everything! Dr. Mahinrad is an outstanding doctor. Best doctor i have ever had. Further, a great staff.
Sep 17, 2025
Chose this office for the location after moving to Middleburg. Very pleased with Dr Mahinrad who apologized profusely for the small wait and went over everything with me. She was the first doctor who vowed to work with me on my weight loss and nutrition intake. Also Michelle at the front desk was extremely helpful and very personable. When you are picking a new doctor it can be a little scary, but I felt so relaxed with leaving that day. 😊
Sep 17, 2025
Staff is always awesome, the office always looks good. Love my new doctor.
Sep 15, 2025
Nice, friendly people
Sep 15, 2025
Doctor Toledo is the best
Sep 14, 2025
Dr. Shiva Mahinrad and her staff, Patrice and Melissa are what make this office stand out above all other physicians offices!
Dr.Mahinrad listens, cares, responds promptly and stays on top of our care. Patrice and Melissa are very professional and courteous every-time as is Dr.Mahinrad. If there is any office that deserves recognition, and its employees a promotion or bonus, it is this office!
Sep 14, 2025
They are very professional and they treat the patients with care.
Sep 14, 2025
Professional people.
Neat and clean locations.
Fast service.
Sep 14, 2025
Clean very prompt
Sep 14, 2025
Location, cleanliness, professional and friendly staff
Sep 14, 2025
Everyone was very friendly and helpful. It is close to my home. My appointment wasn't rushed and I felt the doctor was very thorough. When this office is busy or closed, there are Baptist Health's clinics within a reasonable distance.
Sep 13, 2025
Very welcoming, good customer service, very caring doctors and ataff toward all patience.
Sep 13, 2025
Very helpful, respectful and work very quickly to get you in and out
Sep 13, 2025
Clean, smallish. Close to my home and didn’t have to wait long. Love my doctor.
Sep 13, 2025
It is convenient to wear zi live, They have alot of health facilities there.
Sep 13, 2025
Everyone is very friendly. The facility is clean. It is close to my home
Sep 13, 2025
Friendly staff I am able to get appointments whenever I need them and also I always have time to talk about concerns I have
Sep 13, 2025
The staff and my doctor
Sep 12, 2025
everything
Sep 12, 2025
I had a great experience at this clinic. The staff were incredibly prompt and provided excellent customer service throughout my visit. The clinic itself was spotless and well-maintained, which made me feel comfortable and cared for. Highly recommend!
Sep 12, 2025
The staff are very professional
Sep 12, 2025
Dr Toledo is an awesome doctor and his assistant is also.