Baptist Primary Care - Dunn Avenue

11236 Baptist Health Drive, Suite 220

Jacksonville, FL 32218 Directions

(904) 696-6900

www.baptistjax.com

4.8 out of 5

4,394 verified ratings

4,394 Ratings, 2,392 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 25, 2026
Courteous

Apr 25, 2026
Very nice and friendly staff hey are you through already.

Apr 24, 2026

Apr 24, 2026
Receptionist had an infectious joy . And this was rmy eturn back from two year absence.

Apr 24, 2026
the staff is very helpful and friendly.

Apr 23, 2026
The office is clean, organized and spacious. The staff are friendly and courteous.

Apr 22, 2026
Very friendly and helpful gets right to the point for health concerns very professional place to go

Apr 22, 2026
Friendly and knowledgeable staff. Dr. M is fantastic. Prompt and efficient. Beautiful building and office.

Apr 22, 2026
Clean bright facility. Great staff and very short wait times.

Apr 22, 2026
Friendly, knowledgeable and professional

Apr 21, 2026
Friendly staff and close to home

Apr 20, 2026
Very good turn around from waiting room to seeing the physician.

Apr 20, 2026
Clean, organized and customer focused.

Apr 20, 2026
Staff was very polite and welcoming. Doctor was thorough and listened.

Apr 19, 2026
Dr Toledo and his wonderful nurse!!

Apr 18, 2026
Caring, friendly staff who are always willing to listen and give all the time needed in appointments to respond to concerns.

Apr 17, 2026
Very professional thoughful and organized. Sysync and to the point happy for the Referal by my Cardio Doctor Doctor Pamela [last name]. Thank you all and your team..

Apr 17, 2026
Dr. Shiva Mahinrad and her medical assistant Patrice are fantastic. Professional, caring, knowledgeable and readily available for their patients.

Apr 17, 2026
Every person. They are all very caring.

Apr 17, 2026
They're friendly and courteous toward me

Apr 17, 2026
I love my physician and her medical assistant. Also the lady with the dreads that’s blonde up front. She is always wavered to help… love live that practice.. Especially Dr. Rosario she is always concerned and do whatever she can quickly to assist

Apr 17, 2026
Its close to me since I live in lake Asbury. The staff are very friendly and the doctor was very helpful with our problem.

Apr 16, 2026
Friendly and efficient staff and Dr Mahinrad is a wonderful listener and all around wonderful physician.

Apr 16, 2026

Apr 16, 2026
Professionalism and friendliness

Apr 16, 2026
The renovation part i like

Apr 16, 2026
Dr Orallo has been my primary care physician for many years. He is personable, professional, thorough and very knowledgeable.

Apr 15, 2026
Friendly staff, comfortable office

Apr 15, 2026
Informative and very professional.

Apr 15, 2026
Staff is friendly.

Apr 15, 2026
Very good service

Apr 14, 2026
Everyone is friendly, fast, and professional.

Apr 14, 2026
Everything

Apr 13, 2026
everything the kindness the way you are treated

Apr 13, 2026
Location is close, quick trip less traffic. It was easy to get an appointment and be seen. Nice new facility and great staff.

Apr 12, 2026
Everything especially my Dr.

Apr 12, 2026

Apr 12, 2026
People are friendly, efficient, knowledgeable and always ask how are feeling.

Apr 12, 2026
Like my doctor, the staff is always helpful and nice. Very pleasant experience

Apr 11, 2026
Dr M was kind, professional and thorough. Looking forward to receiving excellent care from her.

Apr 11, 2026
Very nice personnel, and you don’t wait no long long time.

Apr 11, 2026
I am happy with everything

Apr 11, 2026
My appointment time, get checked in and within three minutes I'm call in to the doctor office.

Apr 11, 2026
Clean, relaxing, caring and the kindness of the staff.  

Apr 10, 2026
Office staff and doctors

Apr 10, 2026
Clean and kind

Apr 10, 2026
The physician, Dr Ana Manuel, is friendly and takes time to listen to your concerns and answer your questions.

Apr 10, 2026
Very friendly staff, Dr. Manuel was very personable, thorough and didn’t rush through the office visit. Listened to me and all of my concerns.

Apr 10, 2026
It’s very nice.

Apr 9, 2026
Better Dr Patient communication