Baptist Primary Care - Dunn Avenue
11236 Baptist Health Drive, Suite 220
Jacksonville, FL 32218 Directions
4.8 out of 5
4,954 verified ratings
4,954 Ratings, 2,676 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Shiva Mahinrad, MD
The most important thing, the doctor and the staff
Aug 23, 2026
The professionalism of staff. The promptness of the doctor.
Aug 23, 2026
Dr. Toledo
Aug 23, 2026
Great help
Aug 23, 2026
Dr. Q. Toledo and staff
Aug 22, 2026
Efficiency.
Aug 22, 2026
People are very respectful, kind a d helpful
Aug 22, 2026
The office is new modern with the most updated equipment
Aug 21, 2026
very pleasant and on time
Aug 21, 2026
Very professional
Aug 21, 2026
Excellent doctor and staff that care about me as a patient. Thorough exam and care .
Aug 19, 2026
The office staff are very professional and kind. My medical needs were addressed and I am pleased with the services.
Aug 19, 2026
Dr Toledo
Aug 19, 2026
Dr Mahinrad. She is an excellent doctor. I travel from Yulee to see her once a year. I value the fact that she listens to me and she understands the problem and explains it well to me. I have recommended her to friends in the past.
Aug 19, 2026
Cleanliness and ALL Personnel extremely professional & friendly
Aug 19, 2026
Always customer friendly.
Aug 18, 2026
I love my doctor (Orallo) and all the staff. They are friendly and fun to deal with.
Aug 18, 2026
The office is clean and staff are pleasant 🙂
Aug 18, 2026
personal Care
Aug 17, 2026
I love this office. Everybody is friendly and very attentive to what I need. Dr. Mahinrad is the best.
Aug 16, 2026
Dr Toledo is a wonderful doctor .
He has been my doctor for over 20 yrs.
He has a wonderful staff.
Aug 16, 2026
Helpful and friendly
Aug 16, 2026
My Provider and nurse, they are one of a kind
Aug 16, 2026
Service
Aug 15, 2026
Dr Del Rosario and her medical team always treat me with the best care possible
Aug 14, 2026
Clean. Staff very friendly and they do a great job
Aug 14, 2026
The entire building is always so clean and comfortable. I have never been in a Doctors office where the entire staff is ALWAYS so kind and accommodating. Dr. Mahinrad is so pleasant and so thorough. Dr. Mahinrad helped navigate my mother from a very volatile medical state to a MUCH healthier place. The phones are always answered quickly by staff members that are so helpful and educated. If I need to leave a message with someone regarding a medical question I get a call back quickly. I am able to get an appointment with the doctor quickly or a zoom appointmen (usually the same day). Dr. Mahinrad and her staff are a God send. I do not believe that my mother would be here today had it not been for Dr. Mahinrad and her awesome staff!
Aug 14, 2026
Great office
Aug 13, 2026
Excellent service
Aug 13, 2026
When u walk in the door your recognize the Dr's arw very wonderful
Aug 13, 2026
There is no wait time, convenient.
Aug 12, 2026
This appointment I did not have to wait beyond my a[ppointed time to be taken back. Dr. Orallo is caring and easy to take with. He is very thorough in reviewing my health history and meds.
Aug 12, 2026
It clean and organize the way a office should be.
Aug 12, 2026
The remodel and location.
Aug 12, 2026
The Staff is Great!! Excellent Customer Service!! My Physician is Amazing!! He provides excellent care!!! Dr. Orallo
Aug 12, 2026
The office is well kept and the staff is very caring and professional.
Aug 11, 2026
Staff is well trained and very helpful, when you have an appointment with your Doctor it is great to have people quickly answerer questions and give full correct steps for proper procedures for ensuring all steps to complete your visit smoothly
Aug 9, 2026
As a new patient I felt extremely comfortable with Dr M. I know I’m in great hands moving forward with her as my primary.
Aug 9, 2026
The young ladies behind the desk are professional and my doctor seems to really care about my health
Aug 9, 2026
I love this office because of the exceptional care I receive from Dr. Mahinrad. I actually followed her from Jacksonville because I trust her and value the relationship we have built as my physician. Even though I now live nearly an hour away, I am more than willing to make the drive to continue receiving care from her. She is attentive, knowledgeable, and genuinely cares about her patients. The office also has very little wait time, which I greatly appreciate. Her MA, Patrese, is also amazing and consistently makes my visits pleasant. The combination of excellent care, a wonderful staff, and a welcoming environment is what makes this office stand out to me.
Aug 8, 2026
The personnel and the cleanliness
Aug 8, 2026
Efficiency
Aug 7, 2026
New, modern , clean, nice staff.
Aug 7, 2026
Great Service
Aug 6, 2026
I absolutely appreciate my primary care Doctor Toledo, he very courteous and takes the time to listen to the patients and offers sound advice.
Aug 6, 2026
The staff is always so friendly, and the office is clean and welcoming. I truly love my doctor—she always listens to my concerns. The best part is the location; it’s only a five‑minute drive for me.
Aug 5, 2026
The doctor and staff are thorough and efficient.
Aug 5, 2026
Clean, polite, and most of all Dr Manuel. I couldn't ask for a better family doctor for my care!!
Aug 5, 2026
The people in the service are pretty good
Aug 5, 2026
Vweu good doctors and good customer service.