Duncan, Rachel MD

Internal Medicine

BJC Medical Group Primary Care at Missouri Baptist Medical Center - Suite 390C

3009 N. Ballas Road, Ste 390C

Saint Louis, MO 63131 Directions

4.9 out of 5

143 verified ratings

143 Ratings, 58 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2025
What could have been done to improve your experience?
Nothing
Aug 15, 2025
Was there anything that you feel was outstanding?
Everyone was so kind and accommodating.
What could have been done to improve your experience?
Nothing
Aug 15, 2025
Was there anything that you feel was outstanding?
I am extremely impressed by my 1st visit with Dr. Duncan! I have had some difficulties with BJC Medical Group for the past several years as PAs & Drs have not had much longevity with me. Finally believe I have a partner in my health who is going to stick around. She was wonderful to meet & I am excited to have a Dr I can depend on
What could have been done to improve your experience?
Absolutely nothing.
Aug 12, 2025
Was there anything that you feel was outstanding?
Dr Duncan is great.
Aug 12, 2025
Was there anything that you feel was outstanding?
Dr. Duncan, she is probably the best primary care Doctor I have ever had.
Aug 11, 2025
Was there anything that you feel was outstanding?
Dr Duncan, her receptionist and her nurse were all terrific
What could have been done to improve your experience?
Nothing
Aug 8, 2025
Was there anything that you feel was outstanding?
I think I would have to rate this Dr. visit as the best one ever. First I get a message from Dr. Duncan saying she’s reviewed my chart and would like to have labs done before my appointment impressive, I get early results and I have My Chart so I got to review my results and prepare any questions I had. Dr. Duncan gave me the best and most detailed explanation and reasons for her plans for my care in the in future and answered all the questions that my wife and I had. We both agreed that I definitely have one of the best doctors in the system.
What could have been done to improve your experience?
I’m very satisfied with my new doctor.
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr. Duncan is my new Internist and I couldn't be more pleased that she is
What could have been done to improve your experience?
Not a thing.
Aug 8, 2025
Was there anything that you feel was outstanding?
Staff is excellent and so is Dr. Duncan
What could have been done to improve your experience?
Nothing
Aug 8, 2025
Was there anything that you feel was outstanding?
All the staff I encountered were very professional and seemed genuinely happy to welcome me and equally as happy to be there.
What could have been done to improve your experience?
I have been coming to this office for several years and always have had an excellent encounter with. You cannot improve on perfection. Great office, great staff.
Aug 2, 2025
Was there anything that you feel was outstanding?
Dr Duncan is a treasure. She is very thorough and caring
What could have been done to improve your experience?
Not a thing
Aug 1, 2025
Was there anything that you feel was outstanding?
Dr Duncan
Jul 18, 2025
Was there anything that you feel was outstanding?
Dr Duncan listened and spent the time with me I expect from my Doctor. She’s great!! ❤️ Wish all doctors were like her.
Jul 17, 2025
Was there anything that you feel was outstanding?
No. Everyone was very helpful.
What could have been done to improve your experience?
Nothing. It was good.
Jul 14, 2025
Was there anything that you feel was outstanding?
Dr. Duncan was lovely. She obviously had looked at my chart before I got there. She was courteous, knowledgeable and very sweet. Dr. Duncan messaged me on a Dayurday with my bloodwork results! She’s wonderful!
Jul 4, 2025
Was there anything that you feel was outstanding?
This was my first appointment with Dr. Duncan. She was attentive, a great listener, made sure all of my questions were answered, and involved me in my plan for treatment going forward.
Jun 10, 2025
Was there anything that you feel was outstanding?
Dr. Rebecca Duncan epitomizes excellence.
Jun 3, 2025
Was there anything that you feel was outstanding?
Dr. Rachel Duncan, I feel that I have the Doctor for me. 😊
What could have been done to improve your experience?
At this point, nothing.
May 31, 2025
Was there anything that you feel was outstanding?
Dr. Duncan is very thorough, pleasant and caring.?
May 27, 2025
Was there anything that you feel was outstanding?
Dr Duncan is an excellent doctor. I am quite pleased w/ her care.
May 9, 2025
Was there anything that you feel was outstanding?
Dr. Duncan was awesome! It was my first visit with her and I was very impressed. She was detailed and thorough and listened to my concerns. She seems very proactive and makes herself available. The nursing staff was also great!
Apr 22, 2025
Was there anything that you feel was outstanding?
Dr. Rachel Duncan is very knowledgeable and I feel very confident with Dr. Duncan as my Primary Care Physician. I feel comfortable asking questions about both my physical and mental health concerns. Dr. Duncan is monitoring my current anxiety disorder and has referred me. The care she has for her patients sets the bar high for other healthcare providers.
Apr 18, 2025
Was there anything that you feel was outstanding?
Excellent visit. Assistant and Dr Duncan were very professional and kind.
Apr 11, 2025
Was there anything that you feel was outstanding?
I feel Dr. Duncan was very nice and listened well.
Apr 10, 2025
Was there anything that you feel was outstanding?
Dr. Duncan is the best PCP I’ve had in your group for all these years. Her knowledge, explanations, listening/communication skills and logical management decisions assure patients of receiving excellent care. She responds timely to messages and even bring normal lab results to my attention perhaps because I might be too concerned about it. She goes above and beyond my expectations!
Mar 24, 2025
Was there anything that you feel was outstanding?
Dr Duncan and staff were great during my first visit. I m glad I’m in her care.
Mar 24, 2025
Was there anything that you feel was outstanding?
Dr. Duncan is nothing short of exceptional. Her staff is very kind.
Mar 11, 2025
Was there anything that you feel was outstanding?
Dr Duncan was very thorough and professional.
Mar 7, 2025
Was there anything that you feel was outstanding?
Dr. Duncan answered my questions and I felt heard and that she is genuine, knowledgeable and was patient with me as her “asking lots of questions” patient. Thank you, Dr Duncan!
Mar 4, 2025
Was there anything that you feel was outstanding?
Dr. Duncan is terrific — Great foundation set for ongoing relationship
Mar 1, 2025
Was there anything that you feel was outstanding?
I liked how Dr. Duncan engaged with me in discussions about my past and current health history.
Feb 27, 2025
Was there anything that you feel was outstanding?
Dr Du can was well prepared for my visit. She had thoroughly reviewed my chart and jumped into problem solving. She was attentive and kind. I think she’s one of the best doctors I’ve EVER had!
Feb 19, 2025
Was there anything that you feel was outstanding?
I didn’t feel rushed with Dr Duncan-she was knowledgeable and seemed to have a vested interest in my well being-the office staff was phenomenal! I wasn’t feeling well and different circumstances made me smile and laugh-by the time I left I felt better than when I arrived! Thank you!
Feb 17, 2025
Was there anything that you feel was outstanding?
Dr Duncan is amazing. So knowledgeable, caring and thorough. I am very glad to have her as my new PCP!
Feb 17, 2025
Was there anything that you feel was outstanding?
I am a new patient and I was so impressed with Dr Duncan.
Feb 17, 2025
Was there anything that you feel was outstanding?
My whole visit was great
Feb 15, 2025
Was there anything that you feel was outstanding?
Dr. Duncan and staff was great.
Feb 14, 2025
Was there anything that you feel was outstanding?
Dr. Rachel Duncan is extraordinary -- she is kind and courteous, professional, and takes time to listen to her patients, explain everything in detail, including tests results, and offers time for Q+A.
Feb 2, 2025
Was there anything that you feel was outstanding?
Dr. Duncan was thorough, kind, and considerate. It was a pleasure to visit with her. She took the time to listen to all my concerns.
Feb 1, 2025
Was there anything that you feel was outstanding?
Both nurse and Dr. made me feel comfortable were friendly but professional
Jan 30, 2025
Was there anything that you feel was outstanding?
Great listeners, thoroughly explained rational for meditation plan.
Jan 30, 2025
Was there anything that you feel was outstanding?
Dr Duncan, the staff were great.
Jan 6, 2025
Was there anything that you feel was outstanding?
Everyone was wonderful! This is by far the best experience I’ve ever had at a doctor’s office.
Jan 4, 2025
Was there anything that you feel was outstanding?
Every staff memeber I interacted with was amazing! From the front deskstaff, the nurse, and the physician it was smooth transition and everyone treated me with kindness.
Dec 30, 2024
Was there anything that you feel was outstanding?
Dr Dunkin is amazing and I feel very comfortable and confident with her. The nurse that cared for me was very good.
Dec 28, 2024
Was there anything that you feel was outstanding?
I’m looking forward to working with Dr. Rachel Duncan she’s very compassionate, caring very knowledgeable patient and takes the time to hear about all your concerns. I was kinda in a funk when I arrive for my annual exam but left with good feelings and positive thoughts about the coming year
Dec 20, 2024
Was there anything that you feel was outstanding?
Dr. Duncan is amazing.
Dec 9, 2024
Was there anything that you feel was outstanding?
I believe Dr Duncan is a great Dr and she cares about her patients I’m happy I choose her she’s great
Dec 6, 2024
Was there anything that you feel was outstanding?
Dr. Duncan was thorough and offered clear information.
Dec 5, 2024
Was there anything that you feel was outstanding?
Dr Duncan is awesome. I really appreciate the time she spent with me for my annual physical.