Donald G. Cook, AUD
Audiology
Shannon Clinic - Southwest ENT
4450 Sunset Drive
San Angelo, TX 76904 Directions
4.8 out of 5
217 verified ratings
217 Ratings, 95 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 12, 2025
Hearing aids require a certain amount of maintenance, and their use requires learned skills n the patient. Shannon and Dr. Cook and his staff satisfy that need with skill and empathy.
Feb 12, 2025
From the receptionist to the competentcy and care provided by Dr.Cook the visit was a solid 10.
Feb 10, 2025
All good
Feb 9, 2025
He took the time I needed when visiting about hearing aids.
Feb 8, 2025
Dr. COOK was very nice and gave me great followup advice--which I took.
Feb 5, 2025
A good Dr
Feb 3, 2025
Professional and courteous staff
Jan 30, 2025
Exceptional and did everything very professional
Jan 27, 2025
Dr. Cook is always very kind and professional.
Jan 23, 2025
Don is getting the job done
Jan 16, 2025
great care. listened
Jan 14, 2025
Took time to answer all questions.
Jan 12, 2025
Very knowledgeable!
Jan 9, 2025
Keep being informative and ready to help.
Jan 3, 2025
They are all great.
Dec 28, 2024
Donald Cook certainly seem to know his business. He did listen to you and seem to care about taking care of your hearing problems. He’s very thorough.
Dec 10, 2024
Seemed to care
Dec 4, 2024
Excellent care.
Nov 27, 2024
I’m a fan of the service and professional courtesy I receive at Shannon.
Nov 26, 2024
Doctor Cook is very professional.
Nov 22, 2024
Punctuality and professionalism.
Nov 16, 2024
Hope he stays here as long as I do
Nov 15, 2024
Excellent care. Thank you!
Nov 15, 2024
Cool gave me great feedback. Made me feel extremely comfortable with explaining what's the process. What he was doing and what I needed to do in great detail which made my experience wonderful.
Nov 7, 2024
Very attentive to my needs
Nov 6, 2024
Very punctual.
Nov 1, 2024
Dr. Cook was attentive and skilled. After the hearing screening, he explained the findings.
Oct 28, 2024
Very knowledgable
Oct 19, 2024
Dr Cook was prompt and efficient. Results were clearly explained.
Oct 15, 2024
Helpful, courteous, professionalism, friendly
Oct 15, 2024
Dr Cook is a knowledgeable, kind, and excellent provider of care! We gladly travel 2 hours to meet up with him to adjust our hearing aids! Thank you!
Oct 15, 2024
He was very good at giving me the audio test and explaining to me what the results were
Oct 12, 2024
Courteous and very helpful
Oct 5, 2024
Dr Cook is professional, knowledgeable, friendly and courteous and caring
Oct 2, 2024
I like Dr. Cook.
Sep 11, 2024
Always get good feedback from the provider and answers to my questions.
Aug 26, 2024
We like to visit with him.
Aug 14, 2024
Appreciated the one-to-one consultation and honesty.
Aug 10, 2024
Dr. Cook talked to me and listened to my concerns and answered my questions.
Aug 3, 2024
Dr. Cook was very thorough and very helpful.
Jul 27, 2024
The treatment was an important part of my eye care.
Jul 25, 2024
Great service
Jul 21, 2024
Very nice and visit was on time.
Jul 19, 2024
We like Dr. Cook.
Jul 19, 2024
The actual issue was addressed
Jul 18, 2024
on time and did a good job
Jul 17, 2024
Dr. Cook is excellent in patient care.
Jul 14, 2024
Dr. Cook is a great doctor.
Jul 12, 2024
They were very helpful in assisting us with hearing aids. We needed them back quickly as we were leaving town the next day and they went above and beyond to make that happen.
Jul 11, 2024
Dr Cook and the receptionist were very nice . They gave great directions .