Donald G. Cook, AUD
Audiology
Shannon Clinic - Southwest ENT
4450 Sunset Drive
San Angelo, TX 76904 Directions
4.8 out of 5
220 verified ratings
220 Ratings, 94 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 9, 2025
Prompt , professional service
Apr 8, 2025
Dr. Cook was very nice and very professional.
Apr 6, 2025
As above Dr Cook is professional, personable approachable friendly knowledgeable and always ready to answer questions and help in any manner needed
Apr 4, 2025
Dr. Took care of me in a speedy professional manner.
Apr 4, 2025
Effectiveness.
Mar 30, 2025
Dr. Cook was very nice, but not very professional. All he talked about were his health issues, and how bad he felt.
Mar 29, 2025
He was very thorough but in the interview asking why I was there. He was thorough in examining me and with administering the hearing testing. Then proceeded to explain everything that was identified in a manner that I was able to understand and then stated possible solutions for my level of hearing loss. I left there very positive of the examination and what happens next. Mr. Cook is an excellent audiologist and very courteous and treated me professionally.
Mar 29, 2025
He gets the done
Mar 29, 2025
Quality service
Mar 18, 2025
Everyone is great
Mar 16, 2025
Attentive to my needs
Mar 13, 2025
Dr. Cook is very nice and professional.
Mar 11, 2025
Did a very thorough job.
Mar 5, 2025
Dr Cook did the hearing aid check. He answered all my questions.
Mar 2, 2025
The hearing sides were cleaned in a timely fashion.
Feb 28, 2025
Dr. Cook is very nice and professional.
Feb 22, 2025
On time, quick
Feb 21, 2025
Good service
Feb 20, 2025
Very knowledgeable and skilled
Feb 16, 2025
He seems to know what he's doing he's very thorough and takes time with you
Feb 12, 2025
Hearing aids require a certain amount of maintenance, and their use requires learned skills n the patient. Shannon and Dr. Cook and his staff satisfy that need with skill and empathy.
Feb 12, 2025
From the receptionist to the competentcy and care provided by Dr.Cook the visit was a solid 10.
Feb 10, 2025
All good
Feb 9, 2025
He took the time I needed when visiting about hearing aids.
Feb 8, 2025
Dr. COOK was very nice and gave me great followup advice--which I took.
Feb 5, 2025
A good Dr
Feb 3, 2025
Professional and courteous staff
Jan 30, 2025
Exceptional and did everything very professional
Jan 27, 2025
Dr. Cook is always very kind and professional.
Jan 23, 2025
Don is getting the job done
Jan 16, 2025
great care. listened
Jan 14, 2025
Took time to answer all questions.
Jan 12, 2025
Very knowledgeable!
Jan 9, 2025
Keep being informative and ready to help.
Jan 3, 2025
They are all great.
Dec 28, 2024
Donald Cook certainly seem to know his business. He did listen to you and seem to care about taking care of your hearing problems. He’s very thorough.
Dec 10, 2024
Seemed to care
Dec 4, 2024
Excellent care.
Nov 27, 2024
I’m a fan of the service and professional courtesy I receive at Shannon.
Nov 26, 2024
Doctor Cook is very professional.
Nov 22, 2024
Punctuality and professionalism.
Nov 16, 2024
Hope he stays here as long as I do
Nov 15, 2024
Excellent care. Thank you!
Nov 15, 2024
Cool gave me great feedback. Made me feel extremely comfortable with explaining what's the process. What he was doing and what I needed to do in great detail which made my experience wonderful.
Nov 7, 2024
Very attentive to my needs
Nov 6, 2024
Very punctual.
Nov 1, 2024
Dr. Cook was attentive and skilled. After the hearing screening, he explained the findings.
Oct 28, 2024
Very knowledgable
Oct 19, 2024
Dr Cook was prompt and efficient. Results were clearly explained.
Oct 15, 2024
Helpful, courteous, professionalism, friendly