Donald G. Cook, AUD
Audiology
Shannon Clinic - Southwest ENT
4450 Sunset Drive
San Angelo, TX 76904 Directions
4.8 out of 5
209 verified ratings
209 Ratings, 87 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Appointment was on time doctor very professional
Jun 17, 2025
He genuinely cares.
Jun 12, 2025
Took time to explain all and findings
Jun 7, 2025
Spent an ample amount of time going over test results and recommendations
Jun 5, 2025
Dr. Cook is knowledgeable and very caring.
Jun 2, 2025
Dr Cook was very informative in not only showing me the various hearing aides and also explained the pros and cons of each. Then, he patiently answered my many questions before allowing me to decide on my selection without pushing me to toward a particular type.
May 27, 2025
He is good Dr.
May 22, 2025
My hearing test went smoothly and Dr. Cook counseled me on my hearing aids and made adjustments. He communicates well with me.
May 21, 2025
He is great
May 15, 2025
He explained everything thoroughly and was very pleasant
May 14, 2025
Very satisfied
May 4, 2025
Very knowledgeable & explained things well.
May 2, 2025
I purchased new hearing aids and Dr Cook was very detailed in showing me how to operate the aids and gave me the confidence that if I had a problem I just need to bring them back for repair due to the warranty which is way better than the warranty I received with my other two previous sets of aids.
Apr 9, 2025
Prompt , professional service
Apr 8, 2025
Dr. Cook was very nice and very professional.
Apr 6, 2025
As above Dr Cook is professional, personable approachable friendly knowledgeable and always ready to answer questions and help in any manner needed
Apr 4, 2025
Dr. Took care of me in a speedy professional manner.
Apr 4, 2025
Effectiveness.
Mar 30, 2025
Dr. Cook was very nice, but not very professional. All he talked about were his health issues, and how bad he felt.
Mar 29, 2025
He was very thorough but in the interview asking why I was there. He was thorough in examining me and with administering the hearing testing. Then proceeded to explain everything that was identified in a manner that I was able to understand and then stated possible solutions for my level of hearing loss. I left there very positive of the examination and what happens next. Mr. Cook is an excellent audiologist and very courteous and treated me professionally.
Mar 29, 2025
He gets the done
Mar 29, 2025
Quality service
Mar 18, 2025
Everyone is great
Mar 16, 2025
Attentive to my needs
Mar 13, 2025
Dr. Cook is very nice and professional.
Mar 11, 2025
Did a very thorough job.
Mar 5, 2025
Dr Cook did the hearing aid check. He answered all my questions.
Mar 2, 2025
The hearing sides were cleaned in a timely fashion.
Feb 28, 2025
Dr. Cook is very nice and professional.
Feb 22, 2025
On time, quick
Feb 21, 2025
Good service
Feb 20, 2025
Very knowledgeable and skilled
Feb 16, 2025
He seems to know what he's doing he's very thorough and takes time with you
Feb 12, 2025
Hearing aids require a certain amount of maintenance, and their use requires learned skills n the patient. Shannon and Dr. Cook and his staff satisfy that need with skill and empathy.
Feb 12, 2025
From the receptionist to the competentcy and care provided by Dr.Cook the visit was a solid 10.
Feb 10, 2025
All good
Feb 9, 2025
He took the time I needed when visiting about hearing aids.
Feb 8, 2025
Dr. COOK was very nice and gave me great followup advice--which I took.
Feb 5, 2025
A good Dr
Feb 3, 2025
Professional and courteous staff
Jan 30, 2025
Exceptional and did everything very professional
Jan 27, 2025
Dr. Cook is always very kind and professional.
Jan 23, 2025
Don is getting the job done
Jan 16, 2025
great care. listened
Jan 14, 2025
Took time to answer all questions.
Jan 12, 2025
Very knowledgeable!
Jan 9, 2025
Keep being informative and ready to help.
Jan 3, 2025
They are all great.
Dec 28, 2024
Donald Cook certainly seem to know his business. He did listen to you and seem to care about taking care of your hearing problems. He’s very thorough.
Dec 10, 2024
Seemed to care