Derek Heard, MD
Primary Care
901 N. Madison St.
Albany, GA 31701 Directions
4.9 out of 5
1,676 verified ratings
1,676 Ratings, 732 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 29, 2025
Dr Heard is an excellent doctor. He really care about our health and well being.
Oct 27, 2025
Always my expectations
Oct 22, 2025
I really enjoyed the visit with my doctor. He always listens and make sure I have the medication that I need and that I am taken care of . I feel that he looks out for my sell being., but I was there too long
Oct 22, 2025
Dr. Heard, listen and thoroughly explains the best course of treatment.
Oct 21, 2025
Always a very good experience with Dr. Heard.
Oct 16, 2025
Dr Heard was very knowledgeable and respectful . Thank you for being a great Doctor.
Oct 15, 2025
My experience with Dr. Heard is always a Great one he is very knowledgeable about my condition and always provides me with the appropriate treatment for my condition!!
Oct 8, 2025
I received good timely care
Oct 7, 2025
The tech was great and every thing when do smooth that I love!
Oct 5, 2025
The team was very nice and friendly
Oct 2, 2025
Dr Heard is an amazing provider. He listens attentively and show deep concern for my health. He is very trustworthy. Thank you Dr Heard
Sep 27, 2025
Dr. Heard is very professional and knowledgeable. He's very understanding and explains your health very well. Thanks again Dr. HEARD and keep up the great work.
Sep 24, 2025
He checked my most recent results and said things looked good except my T4 and he ordered lab work there in the office.
Sep 23, 2025
Love Dr Heard great Dr great service from him and his Phoebe Staff God Bless them all they are truly Angels
Sep 22, 2025
They were very professional, and courteous to me.
Sep 18, 2025
Always informative, courteous and professional.
Sep 17, 2025
My overall experience was topnotch. Dr. Heard and staff are the Best.
Aug 30, 2025
Great Service
Aug 28, 2025
Dr Heard is always knowledgeable of the care I need and explains everything that I understand how to monitor and continue my care
Aug 28, 2025
Experience staff
Aug 27, 2025
I feel the patient should always feel like they are part of their care. This is because they know their bodies better than anyone.Dr. Hestd makes feel that I have a say in my care.
Aug 25, 2025
Excellent Doctor! He has always been professional, kind and attentive my needs and concerns
Aug 25, 2025
Customer Service
Aug 24, 2025
Great professional customer service with kindness.
Aug 23, 2025
Everybody was courteous, helpful and professional. The wait time was satisfactory. I was greeted as I entered the office and kindly instructed what I needed to do.
Aug 22, 2025
The staff from check in desk to imaging were professional and courteous.
Aug 17, 2025
Great Visit well informed about my health.
Aug 14, 2025
Wellness visit. I was able to ask questions about my health.
Aug 13, 2025
I’ve always had a very good informative visit with my provider. Questions are always answered and information given.
Aug 8, 2025
I appreciate the wisdom, knowledge and genuine care that I always receive!
Aug 7, 2025
Very good doctor and nice conversation and answer all my questions
Aug 3, 2025
Had a very friendly and comfortable experience
Jul 31, 2025
The ladies at the front desk were professional and helpful the tech that did my mammogram was friendly, professional and kind. Everyone that works at that facility was professional and kind.
Jul 30, 2025
The people seem to really care
Jul 27, 2025
Because all the staff was nice
Jul 24, 2025
Great customer service. I received professional and caring service.
Jul 22, 2025
Very good
Jul 21, 2025
Very informative and very helpful.
Jul 16, 2025
As usual it was a first rate, quality experience
Jul 12, 2025
Professional and curiosity
Jul 5, 2025
The check in was for way the registration person very kind. The CT tech was very kind.
Jul 2, 2025
awesome
Jun 30, 2025
Dr. Heard is always thorough and takes the time to discuss my health and treatments. He's a caring professional and does a good job blending of the modern medicine and traditional care.
Jun 26, 2025
Dr Heard was amazing - very appreciative of him on this visit. he was genuinely concerned about me and my needs
Jun 25, 2025
I can't say enough about Dr. Heard. He is so knowledgeable and explains everything in terms that I can understand. I do love my doctor.
Jun 21, 2025
Great customer service
Jun 20, 2025
Dr. Heard experience and knowledge has been very important to me. He is very understanding and supportive. He has personally called me in the past when I had a medical issue. Great guy!
Jun 18, 2025
He provided information, listened to and answered questions that I had and did a physical exam consistent with my visit.
Jun 11, 2025
Well pleased I have a good Doc
May 31, 2025
Dr. Heard always listens to what I have to say about what is going on with my health needs. He advises and responds with what is needed and I follow up to do what he says. I am very pleased with the care he provides and feel that my health is going in right direction. I understand what I need to do to keep my health in good condition.