518 Ratings, 230 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 12, 2025
Her concern and listening.
Mar 11, 2025
This is the best urgent care in Naples (unfortunately, I've tried a number over the years). Worth the wait time and the drive everytime. I've been treated for everything from [ ] here and have always been given a thorough examination and explanation of treatment from the team at this location.
Mar 11, 2025
System of providing expected time to wait and allowing me to leave, with call to return
Mar 11, 2025
Zoe, the nurse manager, was extremely helpful, professional and knowledgeable
Mar 9, 2025
The Dr is very good and I am satisfied with the way she treated me. Very good doctor and with very good care. God bless her
Mar 8, 2025
Love being able to call in an appointment and to wait at home until called. We are fortunate to have this clinic so near to our home.
Mar 8, 2025
I experienced a very caring physician or should I say PA who took the time to explain what was going on with my health and have to take care of it
Mar 8, 2025
Both Danielle and her assistant were wonderful. I can't say enough about how pleased I was with the service.
Mar 8, 2025
My experience was of the highest level.
Mar 8, 2025
Helpful and compassionate provider, listened well and explored options. Grateful for her good help!
Mar 7, 2025
Urgent care visit. Excellent dr. Very friendly and knowledgeable. Had a follow up with nurse practitioner who was even more thorough if that’s possible.
Mar 7, 2025
The entire staff is absolutely wonderful, caring & courteous!
Mar 6, 2025
Very good experience and an excellent staff.
Mar 6, 2025
This was my first visit to your Urgent Care. All staff members were kind, professional and knowledgeable, the best ! Wait time explained, care given exceptional, i truly appreciate your staff and care providers.
Mar 5, 2025
She was Direct, Professional, and very caring about my condition. As a result of her advice and medical prescriptions, my condition has improved greatly.
Mar 3, 2025
Overall outstanding.
Feb 28, 2025
Everything was done exactly how I needed it
Feb 28, 2025
Everyone
Feb 27, 2025
I have gone to Naples intermediate care on Vanderbilt Beach Road for over 20 years. They are an exceptional Urgent care and I could not recommend them more highly! [ ]
Feb 25, 2025
A very good experience
Feb 25, 2025
Teamwork and collaboration among staff
Feb 25, 2025
Everyone and & everything was OUTSTANDING. THANK YOU!
Feb 24, 2025
She was extremely knowledgeable and attentive.
Feb 21, 2025
Great job. Recovered from [ ]
Feb 21, 2025
Entire team was excellent !
Feb 20, 2025
Staff, nurses and physicians assistant were extremely professional and helpful. I told my family how extremely happy I was with my decision to go [ ]
Feb 20, 2025
Danielle and her team was outstanding in all concerns. From caring, to diagnosing, to providing and getting necessary help such as [ ], suggesting [ ], she and her team was outstanding
Feb 18, 2025
The NP was very nice - listened, spent appropriate time and was very helpful.
Feb 18, 2025
I loved that you could get an appointment and that they would call you back so you were not sitting there for hours at a time
Feb 18, 2025
The staff was great
Feb 16, 2025
all of the staff were kind and helpful..
Feb 13, 2025
The front desk receptionist (Lisa), the nurse that did my intake Zoe & the Nurse Practitioner were all very friendly, helpful & attentive.
Feb 13, 2025
She seemed genuinely engaged in trying to understand what was creating problems for me and took time to discuss her opinions and recommendations
Feb 13, 2025
The RN going out of her way to make sure I was comfortable..
Feb 12, 2025
Pam, the nurse, and Danielle, the NP, were both personable and knowledgeable. Even though my test results for [ ] came back [ ], Danielle treated me for the [ ] which was the right call. Her understanding of symptoms and the way I looked was more important than the test results. I’m so glad she gave me [ ] because I felt miserable but felt increasingly better after I took it. Pam, [ ] before asking me all the questions on the computer, so the [ ] could be started more quickly and I could leave sooner. I just wanted to get home and lie down, so I appreciated her compassion.
Feb 11, 2025
Professionalism politeness p
Feb 11, 2025
The receptionist was so helpful and kind, also the nurse, I think her name was Jennifer, was very kind and listened to my concerns. I was very impressed with the staff.
Feb 10, 2025
Everyone was nice and friendly and tried to get me in as as possible.
Feb 10, 2025
This office seems to be efficient and kind of the staff seems to be caring
Feb 10, 2025
Everyone there so kind caring & professional !
Feb 9, 2025
She did a great job ..,.I had a [ ] handle it …but also recommended [ ] …that was great didn’t know they would do that beyond the call of duty thank you
Feb 8, 2025
Everyone did great and we’re very friendly
Feb 8, 2025
I was pleased with the information and care that I was given.
Feb 7, 2025
I’ve always was treated with respect and care. Definitely a five star treatment center!
Feb 7, 2025
All staff and especially nurse and Nurse Prac. DANIELLE
Feb 7, 2025
Danielle Byers is excellent.
Feb 6, 2025
very easy to get in and do my insurance
Feb 6, 2025
Friendly, caring, and professional staff.
Feb 6, 2025
Danielle was great! Took time with me explaining everything to me!
Feb 4, 2025
Very understanding