489 Ratings, 224 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 15, 2025
They valued my time. Everyone I encountered apologized for my wait time.
Apr 4, 2025
Service
Apr 3, 2025
My appointment was exactly like it should be. Thanks
Apr 1, 2025
NP was outstanding in the way, she paid attention to my symptoms diagnosed the problem gave me immediate treatment in the office.
Apr 1, 2025
She was very through in finding what my needs were.
Mar 31, 2025
From the moment I walked in, I was treated with warmth and respect. And it was the end of the day!!
Mar 29, 2025
This was the first time in a while that I went to the NCH [ ]. Everyone was very helpful, observant, and professional. Danielle Byers was very thorough and knowledgeable. She took the time to explain everything so that I could understand.
Mar 29, 2025
I found the receptionist to be kind, gentle & helpful. The ARNP was efficient, thorough and very helpful explaining things and listening to me. The RN, Jose was very personable and efficient. I enjoy this clinic when we are Snowbirds and need medical attention!
Mar 25, 2025
Only went to urgent care once. Very good care and follow-up! I am an [ ].
Mar 21, 2025
Great care healing is progressing nicely
Mar 20, 2025
Explained my condition and spent ample time with me
Mar 17, 2025
Yes. I was [ ] and the doctor and all the staff were kind, compassionate and very helpful. The visit to this office got me feeling better and back to work by the next day. Everyone there was wonderful and I couldn't have had a better experience. I had the same great service...great care when I needed care a couple of years ago. It was the same this time...first class!!
Mar 17, 2025
Outside of the long, wait for an appointment, understanding it was a [ ]. Everything else was excellent.
Mar 17, 2025
I called on the phone to see if I needed an appointment after a few questions. They asked me told me to come right down when I got there. I waited for one patient to come out and I was taking immediately outback.. Everything Was down professionally and I did not have to spend any length of time there which was wonderful
Mar 17, 2025
The care givers are a wonderful group of people and comfortable to work with.
Mar 15, 2025
Very good urgent care treatment. Would recommend my provider and the facility. God bless you.
Mar 15, 2025
She went the extra mile having me call my primary for info
Mar 15, 2025
I was very impressed with my care from the front desk to the NP Danielle. All were outstanding!!!
Mar 15, 2025
Everyone was perfect with my care. Excellent Medical Group.
Mar 14, 2025
Great experience at this Urgent Care!
Mar 12, 2025
Her concern and listening.
Mar 11, 2025
This is the best urgent care in Naples (unfortunately, I've tried a number over the years). Worth the wait time and the drive everytime. I've been treated for everything from [ ] here and have always been given a thorough examination and explanation of treatment from the team at this location.
Mar 11, 2025
System of providing expected time to wait and allowing me to leave, with call to return
Mar 11, 2025
Zoe, the nurse manager, was extremely helpful, professional and knowledgeable
Mar 9, 2025
The Dr is very good and I am satisfied with the way she treated me. Very good doctor and with very good care. God bless her
Mar 8, 2025
Love being able to call in an appointment and to wait at home until called. We are fortunate to have this clinic so near to our home.
Mar 8, 2025
I experienced a very caring physician or should I say PA who took the time to explain what was going on with my health and have to take care of it
Mar 8, 2025
Both Danielle and her assistant were wonderful. I can't say enough about how pleased I was with the service.
Mar 8, 2025
My experience was of the highest level.
Mar 8, 2025
Helpful and compassionate provider, listened well and explored options. Grateful for her good help!
Mar 7, 2025
Urgent care visit. Excellent dr. Very friendly and knowledgeable. Had a follow up with nurse practitioner who was even more thorough if that’s possible.
Mar 7, 2025
The entire staff is absolutely wonderful, caring & courteous!
Mar 6, 2025
Very good experience and an excellent staff.
Mar 6, 2025
This was my first visit to your Urgent Care. All staff members were kind, professional and knowledgeable, the best ! Wait time explained, care given exceptional, i truly appreciate your staff and care providers.
Mar 5, 2025
She was Direct, Professional, and very caring about my condition. As a result of her advice and medical prescriptions, my condition has improved greatly.
Mar 3, 2025
Overall outstanding.
Feb 28, 2025
Everything was done exactly how I needed it
Feb 28, 2025
Everyone
Feb 27, 2025
I have gone to Naples intermediate care on Vanderbilt Beach Road for over 20 years. They are an exceptional Urgent care and I could not recommend them more highly! [ ]
Feb 25, 2025
A very good experience
Feb 25, 2025
Teamwork and collaboration among staff
Feb 25, 2025
Everyone and & everything was OUTSTANDING. THANK YOU!
Feb 24, 2025
She was extremely knowledgeable and attentive.
Feb 21, 2025
Great job. Recovered from [ ]
Feb 21, 2025
Entire team was excellent !
Feb 20, 2025
Staff, nurses and physicians assistant were extremely professional and helpful. I told my family how extremely happy I was with my decision to go [ ]
Feb 20, 2025
Danielle and her team was outstanding in all concerns. From caring, to diagnosing, to providing and getting necessary help such as [ ], suggesting [ ], she and her team was outstanding
Feb 18, 2025
The NP was very nice - listened, spent appropriate time and was very helpful.
Feb 18, 2025
I loved that you could get an appointment and that they would call you back so you were not sitting there for hours at a time
Feb 18, 2025
The staff was great