184 Ratings, 38 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 6, 2026
Enjoyable experience and was very courtesy.
Jan 6, 2026
I was able to communi ate in Spanish
Dec 17, 2025
Very welcoming and patient with you. Felt like she cared about me and my health issues...
Dec 16, 2025
Kayla ..was great, it was my first time I have been seen by her. She was great, very detailed and knowledgeable. I felt like we had known each other for years. She explained all medical procedures, and where I stood concerning my health care. I am very happy to have worked with her, and feel very comfortable with her care..
Dec 16, 2025
Keyla is very nice , and knowledgeable about my situation.
Dec 4, 2025
I love her. She’s amazing and we need more nurse practitioners like her. She’s passionate, patient and kind.
Dec 2, 2025
Persona muy profesional, atenta y concerniente
Nov 21, 2025
Una mujer amable atenta tremenda profesional espero que siempre me pueda atender
Nov 7, 2025
She was amazing! I would love to see her again!
Oct 29, 2025
She seemed to listen to my concerns and did examine the rash on my back that had developed a couple of days prior to the appointment. I'm still waiting for the culture results and it has been several days.
Oct 28, 2025
VERY PROFESSIONAL AND CARING PERSON
Oct 23, 2025
She's confident and easy to relate to, and she communicates well.
Oct 20, 2025
I wish everyone will treat patients like her
Sep 11, 2025
Excellent experience!
Aug 19, 2025
Friendly & Informative & Professional
Aug 12, 2025
Great
Aug 7, 2025
She was very nice and competent.
Aug 7, 2025
I liked her very much
Aug 6, 2025
Keyla was very through and listen to me and checked my chart for test results, etc. She explained everything in a way I understood.
Jul 29, 2025
This was the first visit with Keyla. She was professional, kind, friendly, patient and very knowledgeable.
Jul 28, 2025
Took the time to show heart rate/palpitations.
Jul 28, 2025
She was wonderful, to bad I don't feel the same about my past experiences
Jul 28, 2025
She is wonderful provider. Keyla Cruz Perez listens to her patients. I feel comfortable talking with her.
Jul 16, 2025
She treated me with a genuine sense of care towards my well-being. She's a great person and physician.
Jul 15, 2025
She's great
Jul 15, 2025
I was impressed with the amount of time Kayla spent with me, the questions she asked, and the way she listened to me.
Jul 11, 2025
She didn’t try to rush me out the door. I was there for an ER follow up but she listened to my other concerns.
Jul 1, 2025
I look forward to seeing her again for my follow up appointment. She was patient with me and listened to me, regarding the way I feel.
Jun 30, 2025
Keyla is very professional, pleasant and informative. I will be seeing her again as I am told my Primary care is leaving the practice, which is very sad to hear.
Jun 30, 2025
She spent alot of time with me. Made me feel at ease. Very good experience.
Jun 20, 2025
Lo mejor que ella tiene que es bilingüe abla los dos idioma domina los dos idioma que eso es perfecto y atiende al paciente sin tanta prisa se debe quedar en esa clínica para siempre
Jun 9, 2025
I have been getting answers & results which has been my experience since I've been here at Trinity in both Agawam and now Bicentennial Highway offices
Jun 5, 2025
Kayla understood my medical needs
May 27, 2025
She listened and has a great since of humor
May 19, 2025
Nice job
May 19, 2025
Explain things very well
May 6, 2025
Thank you Dr Perez. I feel confident that I am getting the best care I can with you as my doctor.
May 2, 2025
She was very professional and informative