CROSS, JEFF
Orthopaedics
Orthopaedics Byron Center
2373 64th St SW, Suite 2500
Byron Center, MI 49315 Directions
4.9 out of 5
145 verified ratings
145 Ratings, 48 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 24, 2025
Took time to answer and discuss questions; very patient. Would highly recommend to anyone.
Nov 19, 2025
If I do need to see him again, I look forward to the encounter.
Nov 17, 2025
I feel I'm in good hands with Dr. Cross. He's friendly, knowledgeable and caring. The first time I met Dr. Cross, I went to him for my arthritis in my left knee and hip. I was so impressed that he immediately spotted something wrong with my right hip from the x-rays. I had the right hip replaced in 2018 by another surgeon. It's been very painful every since the surgery. I've been back to that surgeon numerous times as well as 3 others hoping someone could help me. Dr. Cross immediately could see the cup was lose and even showed me on the X-Ray. That surgery is next.
Nov 6, 2025
Dr Cross is an excellent doctor! He is very thorough and explains things well! He listens well, and is kind and considerate!
Nov 5, 2025
Best Doctor ever!
Nov 5, 2025
Excellent doctor! He listened very well, kind and considerate!
Nov 5, 2025
Very professional.
Nov 3, 2025
knowledgeable and very effective communicator and listener
Oct 31, 2025
Excellent, Educated Young Doctor. Very knowledgeable!
Oct 30, 2025
The receptionist and other persons on the medical team, are pleasant and helpful.
Oct 23, 2025
Dr. Cross is an excellent surgeon!
Oct 23, 2025
Caring and compassionate
Oct 22, 2025
Dr.Cross is excellent with his work. Also, he is a kind and caring person.
Oct 15, 2025
Good thorough visit. First time I’ve meant him and he is off to being a great physician. I’m 84 and the new ones always look so young but he was excellent in covering my situationI’d certainly ask for him if further help is needed
Oct 6, 2025
He was compassionate and easy to understand.
Oct 3, 2025
I had a knee replacement 6 years ago by another surgeon. Dr. Cross recently replaced my left knee three weeks ago. I was very impressed with his knowledge and skills immediately. I feel like I'm further ahead and doing so much better compared to my experience 6 years ago. Thank you Dr. Cross!
Oct 2, 2025
I immediately liked Dr. Cross and had confidence in his knowledge and skills. It's been three weeks since my knee replacement and I'm very pleased with the results.
Oct 2, 2025
Always answers my questions and tells me to call his office if I have any other questions.
Sep 15, 2025
Would recommend his services to anyone
Sep 10, 2025
Respectful, courteous, well explained so I understood , & listened to me.
Sep 4, 2025
He's very good. I would chose him at any time
Sep 3, 2025
Very personable, communicates clearly and concisely. Just relates well to his patients.
Aug 28, 2025
Dr. Cross has been very involved from my first visit in preparation for my hip replacement surgery. Explaining each step and answering every question I had in detail. He gave me the feeling I was in good hands throughout my whole experience.
12 weeks later everything he said came to fruition. Walking out of Dr. Cross’ office that day, so glad I didn’t wait any longer. It has given me a new lease on life!
Very much appreciated,
Aug 27, 2025
Brilliant, kind & caring.
Aug 22, 2025
very good at explaining things and making sure the patient understands the procedure needed. Also very caring about his patients well being.
Aug 13, 2025
Again, he is a very skilled surgeon. He is kind and listens to his patients. I cannot think of a Dr. close to his level in all areas.Trinity is blessed to employ him.
Aug 7, 2025
Dr Cross is an exceptional doctor. I trust my health with him knowing what us in my best interest. He takes time to explain each time I receive injections in my knees.
Jul 30, 2025
Great job on my questions and surgery appt.
Jul 30, 2025
Excellent provider who does his very best work to help others in time of need... He's the best!!!
Jul 21, 2025
Perhaps you could have other doctors shadow him to learn how to act like a human speaking to another human.
Jul 14, 2025
Excellent Dr and I will recommend him to others if the situation comes up.
Jul 2, 2025
He is excellent.
Jun 25, 2025
"Compassionate care" is accurate.
Jun 25, 2025
Would want Dr. Cross to do my surgery for the other hip.
Jun 12, 2025
Dr. Cross is very thorough and takes time to address any questions or concerns. He makes sure you have everything you need to be successful in your procedure and recovery.
Jun 5, 2025
Looking forward to my upcoming surgery, with Dr Cross.
May 24, 2025
Very good Dr. Look forward to his helping me.
May 21, 2025
Trinity is a great Hospital!
May 1, 2025
excellent doctor
Apr 30, 2025
doc cross, excellent doctor
Apr 23, 2025
We went to the wrong address, when got to the right office, everyone was pleasant
Apr 21, 2025
All good because i was treated as someone who deserved to be treated.
Mar 11, 2025
If I need another surgery in the future, I will definitely call on Dr. Cross.
Mar 3, 2025
Everything okay
Feb 24, 2025
I recommended him to all my Facebook friends, and family members
Feb 5, 2025
He put me at ease with his manor and I have complete that he will operate on me with utmost skill and attention.
Jan 30, 2025
He looks too young but we were put at ease quickly by his knowledge and confidence
Jan 6, 2025
Dr. Cross is very caring and concerned about my concerns.