Kristine Marie Groppel, ANP
Primary
5520 Godfrey Road, Suite B
Godfrey, IL 62035 Directions
4.6 out of 5
235 verified ratings
235 Ratings, 55 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 10, 2025
Everyone I was in contact with was very nice though!
Mar 10, 2025
Kristine is very kind and an excellent listener.
Mar 9, 2025
Kristine was great. The staff was so helpful.
Mar 6, 2025
The nurse and and Christine were very good and made me feel at ease. The nurse was a good listener.
Mar 6, 2025
The staff, nurse, and physician assistant were very professional, pleasant, and quickly resolved my issue. I received excellent treatment. Thank you BJC!
Mar 1, 2025
First time being there. I certainly was impressed with the inside of the Urgent Care and with the doctor and nurse. They were very peasant and personal.
Feb 21, 2025
All the staff was great
Feb 19, 2025
Christine Costello NP was exceptional. Nurse practitioner took time to listen to some of my issues that no one else has been addressing. She was efficient and got me in and out, but didn't seem rushed or in a hurry to leave. I'm an old nurse so I know a little about all this. This was my first trip to this urgent care and I will highly recommend it to others.
Feb 18, 2025
Everyone, from the receptionist to the medical provider. They all gave 100%.
Feb 17, 2025
The NP that saw me was extremely rude and made me feel as I was inconveniencing her by being there. Worst experience receiving medical care in my life.
Feb 14, 2025
Everyone gracious, helpful and knowledgeable especially Christine!
Feb 1, 2025
Kristine is amazing we have seen her several times. I wish she could be our primary.
Jan 14, 2025
The whole staff was wonderful and Very enjoyable to be around.
Jan 10, 2025
NP Groppel was exceptional. She involved me in every step, gave very clear instructions for next steps, and was considerate of her staff colleagues.
Jan 3, 2025
Kristine Costello was very good.
Dec 29, 2024
The staff & Kristine were professional, courteous and very helpful!
Dec 28, 2024
Ms. Costello was exceptional. Relatable, patient, took the extra steps to do what she could for me in the office. She eased my mind, and gave clear direction for next steps. Much appreciated with such minimal time to spare as a working mom! The entire staff was friendly and working quickly during a stressful holiday time.
Dec 14, 2024
Great team work!!!
Dec 12, 2024
I received excellent care! Everyone was kind and respectful!
Dec 9, 2024
Kristine Costello was simply Awesome! She was thorough, knowledgeable, very pleasantl to converse with and very understanding about my feelings & physical pain. She is superb and a great asset to the urgent care facility.
Dec 9, 2024
Kristy Costello was wonderful and very professional!
Nov 25, 2024
She did an excellent job of listening to my symptoms and promptly testing. When all the tests were negative she had me go to the emergency room for more thorough testing. Ended up being admitted to the hospital. I appreciate the excellent and prompt care I received.
Nov 20, 2024
NP Kristine and staff were all extraordinary. You don’t find that nowadays.
Nov 14, 2024
She did a great job.
Nov 12, 2024
Kristine is awesome! She’s always very thorough and takes the time to answer any questions.
Nov 7, 2024
Everyone involved in my visit gave me an excellent care. Kristine was thorough and explained everything to do for my recovery
Oct 30, 2024
Kristine is one of the best medical persons I have ever worked with. She was so kind and respectful. She listened to my concerns and reacted accordingly My entire visit was so pleasant
Oct 25, 2024
Kristine, was very helpful and very professional.
Oct 22, 2024
Kristine was excellent, I have seen her before for other problems she is always cheerful, attentive and knowledgeable. I feel confident in her knowledge, professionalism and care.
Oct 22, 2024
This practioner is awesome. Going to start calling and making sure she is there before coming. She always makes my kids feel comfortable to be seen. And this visit was of course the same. She's a jewel to have there!
Oct 19, 2024
I have always received great care when I am there for my urgent care needs.
Oct 15, 2024
Every one was great.
Oct 14, 2024
Very friendly and professional
Sep 23, 2024
Kristine Costello was very knowledgeable about my condition and the treatment needed. Very pleased with the outcome of my visit.
Sep 23, 2024
Everyone was great for this visit.
Aug 22, 2024
Kristene was friendly and professional at the same time. I was very impressed with her knowledge of my situation and the care she extended when the results were going to come in. She responded almost immediately when the results came in and I was grateful to hear from her.
Aug 19, 2024
Everyone was so nice and friendly and it was so quick
Aug 17, 2024
Christine was very friendly and knowledgeable and helpful.
Aug 17, 2024
No, the woman I seen did not help me at all. She was also had a sarcastic rude attitude and was not kind to me at all when I was in need of help and felt horrible. I finally went to a different clinic and got the help I needed regarding being pregnant or not. She was just didn’t care about me, also didn’t even knock when she came in the room.
Aug 10, 2024
Chris is always very good with her treatment.
Aug 9, 2024
The first time I've been there and it was great
Jul 25, 2024
Kristine is a compassionate, thorough and competent nurse practitioner.
Jul 17, 2024
Kristine was the best! VERY HELPFUL, truly cared about me and my medical issue.
Jul 16, 2024
Kristine is an absolute pleasure, she listened and gave the utmost care to me during my visit. I felt heard & was glad I made the choice to be there.
Jul 10, 2024
The staff was friendly, polite, professional and kept us informed. Dr Costello provided excellent service, provided follow-up care instruction. The whole process was so good - if I need medical treatment again, this facility will be first on my list to request medical care.
Jul 10, 2024
Kristine Costello is absolutely amazing. She has great communication skills, is empathetic and extremely knowledgeable. She is a true professional.
Jul 2, 2024
Kristine was wonderful
Jul 1, 2024
Very friendly and helpful
Jun 29, 2024
Christine was very helpful
Jun 26, 2024
The NP was very knowledgeable and explained everything and asked if I had any question. Excellent bedside manners. Will highly recommend this center!