Kristine Marie Groppel, ANP

Primary

5520 Godfrey Road, Suite B

Godfrey, IL 62035 Directions

6184637800

doctors.bjc.org

4.5 out of 5

226 verified ratings

226 Ratings, 60 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 12, 2024
I received excellent care! Everyone was kind and respectful!

Dec 9, 2024
Kristine Costello was simply Awesome! She was thorough, knowledgeable, very pleasantl to converse with and very understanding about my feelings & physical pain. She is superb and a great asset to the urgent care facility.

Dec 9, 2024
Kristy Costello was wonderful and very professional!

Nov 25, 2024
She did an excellent job of listening to my symptoms and promptly testing. When all the tests were negative she had me go to the emergency room for more thorough testing. Ended up being admitted to the hospital. I appreciate the excellent and prompt care I received.

Nov 20, 2024
NP Kristine and staff were all extraordinary. You don’t find that nowadays.

Nov 14, 2024
She did a great job.

Nov 12, 2024
Kristine is awesome! She’s always very thorough and takes the time to answer any questions.

Nov 7, 2024
Everyone involved in my visit gave me an excellent care. Kristine was thorough and explained everything to do for my recovery

Oct 30, 2024
Kristine is one of the best medical persons I have ever worked with. She was so kind and respectful. She listened to my concerns and reacted accordingly My entire visit was so pleasant

Oct 25, 2024
Kristine, was very helpful and very professional.

Oct 22, 2024
Kristine was excellent, I have seen her before for other problems she is always cheerful, attentive and knowledgeable. I feel confident in her knowledge, professionalism and care.

Oct 22, 2024
This practioner is awesome. Going to start calling and making sure she is there before coming. She always makes my kids feel comfortable to be seen. And this visit was of course the same. She's a jewel to have there!

Oct 19, 2024
I have always received great care when I am there for my urgent care needs.

Oct 15, 2024
Every one was great.

Oct 14, 2024
Very friendly and professional

Sep 23, 2024
Kristine Costello was very knowledgeable about my condition and the treatment needed. Very pleased with the outcome of my visit.

Sep 23, 2024
Everyone was great for this visit.

Aug 22, 2024
Kristene was friendly and professional at the same time. I was very impressed with her knowledge of my situation and the care she extended when the results were going to come in. She responded almost immediately when the results came in and I was grateful to hear from her.

Aug 19, 2024
Everyone was so nice and friendly and it was so quick

Aug 17, 2024
Christine was very friendly and knowledgeable and helpful.

Aug 17, 2024
No, the woman I seen did not help me at all. She was also had a sarcastic rude attitude and was not kind to me at all when I was in need of help and felt horrible. I finally went to a different clinic and got the help I needed regarding being pregnant or not. She was just didn’t care about me, also didn’t even knock when she came in the room.

Aug 10, 2024
Chris is always very good with her treatment.

Aug 9, 2024
The first time I've been there and it was great

Jul 25, 2024
Kristine is a compassionate, thorough and competent nurse practitioner.

Jul 17, 2024
Kristine was the best! VERY HELPFUL, truly cared about me and my medical issue.

Jul 16, 2024
Kristine is an absolute pleasure, she listened and gave the utmost care to me during my visit. I felt heard & was glad I made the choice to be there.

Jul 10, 2024
The staff was friendly, polite, professional and kept us informed. Dr Costello provided excellent service, provided follow-up care instruction. The whole process was so good - if I need medical treatment again, this facility will be first on my list to request medical care.

Jul 10, 2024
Kristine Costello is absolutely amazing. She has great communication skills, is empathetic and extremely knowledgeable. She is a true professional.

Jul 2, 2024
Kristine was wonderful

Jul 1, 2024
Very friendly and helpful

Jun 29, 2024
Christine was very helpful

Jun 26, 2024
The NP was very knowledgeable and explained everything and asked if I had any question. Excellent bedside manners. Will highly recommend this center!

Jun 26, 2024
I really liked Kristine—very knowledgeable and kind!!! Reassured me!!!

Jun 10, 2024
the people were great

Jun 6, 2024
My visit was very good .

Jun 4, 2024
The staff worked very well together.

Jun 1, 2024
My interactions with all concerned were excellent.

May 5, 2024
Very good communication in exam, etc. And great follow up contact. Very impressed.

Apr 22, 2024
The staff are GREAT it is so quick and easy. Much easier than trying to get into your regular Dr.

Apr 12, 2024
Everyone at the facility was extremely nice, helpful, prompt and received excellent care. Answered all my questions and assisted with my referral.

Apr 11, 2024
Everyone was very helpful and nice

Apr 7, 2024
Excellent care by both women. Very friendly and approachable. Easy to communicate with. They took their time with me. Facility is very clean and beautiful.

Mar 27, 2024
Kristine has excellent people skills and tremendous knowledge of what she shared with me.

Mar 25, 2024
Dr. Kristine is PHENOMENAL. I came in frustrated, flustered, she embarrassed. Through her care, I felt empowered, heard, and validated. I cold never write enough wonderful things about her! She truly is a rare gem of a provider.

Mar 22, 2024
Everyone I had contact with was very friendly. Efficient a great experience

Mar 18, 2024
Kristine Costello & her staff go above and beyond! There care is the best ever.

Mar 10, 2024
The NP was excellent, kind, caring and extremely informative on what I should do to get better.

Mar 8, 2024
The care that I receive at BJC convenient care is the best that I have ever experienced. It is 5 minutes from my house and I never have to wait for an appt. The staff is always friendly and professional and they make me feel at home. I can't say enough good things about this facility. I will never go anywhere else for medical care. Thank you so much!!!!

Feb 18, 2024
The nurse practitioner was knowledgeable about my asthma flare up and steps to avoid future flare ups.

Feb 16, 2024
Kristine was very friendly, explained everything, asked me questions and set up a plan. She even told us to hurry to Walmart because they close the pharmacy at 7:00pm! So glad she did! She was very professional , informative,very kind and friendly.