Cincinnati Children's Ophthalmology

Ophthalmology

www.cincinnatichildrens.org

4.7 out of 5

2,668 verified ratings

2,668 Ratings, 706 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 29, 2025
Sandra Brook
everything was explained thoroughly

Dec 28, 2025
Brittney Morales
Our nurse was awesome, I can't remember her name but she was great the doctor was good as well

Dec 26, 2025
Sandra Brook
I appreciate how much knowledge and insight Dr. Brook has and can share when seeing my daughter (and sons)

Dec 24, 2025
Heidy Martinez
A great group of individuals. Everything is always explained, and they make sure that I understand all important that's being given to me.

Dec 23, 2025
Sandra Brook
As English is not my native language, I've always been able to communicate well with the doctor and get the answers I need. The doctor is always very patient in answering my questions.

Dec 23, 2025
Veeral Shah
Dr Shah has a fantastic bedside manner and is very informative

Dec 23, 2025
Laura Coyne
Everything was excellent, from the service to the doctors.

Dec 22, 2025
Heidy Martinez
The appointment began at the scheduled time. Service was excellent.

Dec 22, 2025
Emily Hackbarth
The people are always very professional and knowledgeable and kind.

Dec 21, 2025
Sandra Brook
THIS LOCATION IS ALWAYS CLEAN AND EVERYONE WORKS WELL WITH MY SON TO PROVIDE THE BEST CARE EXPERIENCE POSSIBLE THANK YOU AND HAPPY HOLIDAYS

Dec 21, 2025
Dema Atoum
All the staff are very friendly and try to serve you as quickly as possible, which I think is super important since in other places you can wait up to 5 hours.

Dec 21, 2025
Leah Owen
Dr Leah Owen is the best Dr hands down

Dec 20, 2025
Lauren Diroff
I feel comfortable with the knowledge that my doctor and her team have. I feel like I'm in good hands! Very open to discussing whatever the patient needs! The best!

Dec 20, 2025
Leah Owen
All staff pleasant and helpful. [Patient Name] not afraid to see Dr nor staff and that is a comfort to us. Thank you!!

Dec 19, 2025
Sandra Brook
Dr.Brook was amazing and went above and beyond in providing us with all the information we needed at my son’s appointment. With a lot of uncertainty and worry, Dr. Brook explained everything in great detail that was easy to understand. She also walked through the next steps for us moving forward. Dr. Brook even took the time to ask one of her colleagues who specializes in cataracts to take a look at my son. Being able to receive additional feedback was so helpful. We left our appointment feeling confident that questions have been answered and next steps were detailed out for us to move forward with.

Dec 19, 2025
Veeral Shah
Dr. Shah was thorough, personable, caring, and his expertise/knowledge about my child's issues was amazing.

Dec 19, 2025
Leah Owen
10

Dec 19, 2025
William Motley
The staff was attentive and quick. I was not sitting around waiting for answers. Every step for a solution was discussed. Check ins were made occasionally to insure my child’s comfort and well-being.

Dec 18, 2025
Emily Hackbarth
The staff and the dr were all so kind, thorough and understanding. A very very enjoyable visit for myself and my child.

Dec 17, 2025
Lauren Diroff
Dr. Diroff and her staff were great. My daughter wasn’t having it that day but they all made the best of it. I appreciate their patience and singing with her.

Dec 17, 2025
Lauren Diroff
Dr. Diroff goes above and beyond to help patients

Dec 17, 2025
Kelsey Mach
Service was fast staff was friendly and Hospital is beautiful

Dec 16, 2025
Kara Dolezal
Everyone was nice and caring

Dec 15, 2025
Brittney Morales
Nicely saff I

Dec 14, 2025
Kelsey Carriere
Staff was kind and patient. Facilities very clean and welcoming. The optometrist is great with my daughter, and takes the time to explain everything clearly and ask if we have questions.

Dec 14, 2025
Michael Gray
Everyone was very friendly and helpful it was our first time there

Dec 14, 2025
Kara Dolezal
Everyone was friendly and helpful. The appointment was on time and we were actually done sooner than planned.

Dec 13, 2025
Katherine Hogan
The staff was extremely patient and had amazing bedside manner.

Dec 11, 2025
Emily Hackbarth
She was so kind, gentle and explained everything well.

Dec 10, 2025
Heidy Martinez
Corrected my vision

Dec 10, 2025
Katherine Hogan
We were in fairly quickly, all of our concerns were addressed, and we got scheduled for our follow-up during the appointment.

Dec 10, 2025
Michael Gray
The two women who worked with my daughter in the first portion of her appointment were great!!!

Dec 10, 2025
William Motley
Very impressed with the coordination, speed and genuine care we received

Dec 10, 2025
Melissa Rice
Tech Payge and Dr Rice were wonderful with my 2 year old! Worked with her and talked me through the next steps for her care. Thankful for great care!

Dec 10, 2025
Melissa Rice
We have yearly visits with Melissa Rice and she is by far the best doctor we have seen. She is very caring and friendly and takes the time to talk about any issues at hand.

Dec 9, 2025
Virginia Utz
Dr Utz always has a positive attitude, treats us with respect is extremely helpful on answering questions /concerns. She really knows my child and her condition. I feel very comfortable that she is the best specialist for my child.

Dec 7, 2025
William Motley
From the registration to the walk out the door everyine was polite and very helpful.

Dec 6, 2025
Lauren Diroff
Great stuff, really like the doctor.

Dec 6, 2025
Brittney Morales
They take good care of my daughter

Dec 6, 2025
Heidy Martinez
Every time we go to our appointments, the nurses and doctors treat us well.

Dec 6, 2025
Melissa Rice
Everyone was so kind and made the experience so easy! I couldn’t think of anything to improve it.

Dec 6, 2025
Dema Atoum
We were cared for promptly, thoroughly, and with much personal attention.

Dec 6, 2025
Eniolami Dosunmu
Because they treated my daughter well and thank you so much ❤️🙏

Dec 5, 2025
Laura Coyne
Makes appointments very comfortable for my child, very sweet and nice. explanations are very thorough and easy to comprehend. Child always leaves happy and with a special gift

Dec 5, 2025
Kelsey Carriere
I’m thankful she listened to me

Dec 5, 2025
Leah Owen
Dr. Owen and her MA were great!

Dec 5, 2025
Melissa Rice
We love this office so much. Dr.Rice is so attentive to my daughter and not only her medical needs but her personal life. She remembers things about her from every year and asks so many questions about what she is doing. She spends times with her and doesn't rush. The personal connection is unmatched. Then the medical side is always so in-depth. She is thorough and always asks questions. I have to also shout out the optometrist tech we had. La'Shonda. She is a treasure. I hope you all know what a gem you have in her. She is the best we have ever had there! She is fun, energetic, soulful, loving, passionate, and connects to her patients. We had a blast with her. We were singing to the movie and we kept saying to each other how much fun we were having together. My daughter said the eye drops were the best she has ever had before. But the whole energy was phenomenal because of La'Shonda. We hope we get her every year. She deserves a special recognition and if so tell her [Patient Name] says she made her visit the best! We are so thankful for her and Dr. Rice

Dec 4, 2025
Kelsey Mach
Dr Mach was excellent with my 2 year old son. She was kind, patient, thorough, and took the time to explain every step and answer every question. Her support staff was also incredibly kind and worked great with my son as well as myself.

Dec 4, 2025
Eniolami Dosunmu
The Dr. was just awesome! Very caring, thorough, explained things well and just great bedside manners. The nurse was very nice as well!

Dec 3, 2025
Emily Hackbarth
Facility was clean and well laid out. Employees were helpful through check-in. Nurse, doctor and various staff were professional and kind. Our appointment was efficient and I felt like our needs and concerns were met. I felt confident in our care.