The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 30, 2024
Great staff
Oct 18, 2024
The doctors were so personally, down-to-earth, and happy to help when we had procedural questions as well as "where do we go from here" questions.
Oct 9, 2024
professional, courteous
Aug 1, 2024
Professionalism & making my child feel comfortable
Jul 19, 2024
The office was clean, quiet, and we were checked in immediately.
May 14, 2024
Great experience with Dr. Rackley and would highly recommend him to others.
Apr 4, 2024
Kind staff, good communication
Feb 15, 2024
Good
Feb 14, 2024
Very open to discussion and actively listened to concerns,
Jan 20, 2024
Excellent service and the provider dr Rackley is an angle, very professional and kind. He cares about the patience.
Dec 20, 2023
The Dr was thorough and patient. He was very respectful and answered all of our questions- even offering availability in the future should we have more. He was very comfortable for all of us to interact with.
Dec 19, 2023
Good communication. They care about what your childs needs.
Nov 29, 2023
Excellent
Oct 31, 2023
Dr Rackley was wonderful! He explained things very well to all of us.
Oct 25, 2023
Easy check in process. Relaxed waiting room, very personable staff
Sep 12, 2023
The intake session went well. The doctor was very professional; But, he was also relatable and humorous. The check-in process was quick and easy. No complaints. We would definitely recommend to our friends, family members, co-workers, etc.
Sep 8, 2023
Dr Rackley was great!
Aug 11, 2023
Dr. Rackley was amazing. Thank you!
Aug 5, 2023
Dr Rackley really took the time to listen and empathize. The staff there is very friendly and helpful. The office is clean and inviting.
Jul 25, 2023
The Dr. Made us feel comfortable when he asked many questions
Jun 22, 2023
Everything
Apr 26, 2023
The doctor didn't rush us and seem to be knowledgeable. They heard us and answered questions. I liked that they will be doing thorough testing to my child.
Apr 22, 2023
d
Apr 9, 2023
Dr. Rackley was thorough, professional, and attentive.
Apr 6, 2023
Staff and providers are prompt, not leaving patients waiting in the lobby like many other offices do. The office is also never crowded in my experience. I'll prefer all appointments here.
Mar 23, 2023
The doctor was very a patient and listened to allof our concerns.
Mar 23, 2023
Professional personnelOn timeDetailed explanation of process and results
Mar 20, 2023
Pleasant staff and short wait for appointment. Doctor did not rush and took his time with me.
Mar 8, 2023
Friendliness and cleanliness
Jul 30, 2022
The psychologist really took the time to ask questions and try to understand our needs and concerns
Jul 21, 2022
Friendly, theorough and helpful staff
Jun 22, 2022
Everyone that I've spoken with and head to have help from it's absolutely been wonderful and I thank them all for making a rough time easier
Jun 9, 2022
It's hard to choose because I loved the front desk staff and my provider. Everyone was kind, helpful and welcoming. Thank you all
May 6, 2022
My first intake gave me hope that we will figure out a diagnosis for my son and find the best treatment plan. We are waiting for the evaluation for my son pending insurance approval.
Apr 26, 2022
I felt as if I was taken seriously and everyone was so sweet with my daughter. I finally feel like there is a light at the end of tunnel for getting her help. I literally recommend you all to my sister earlier today.
Apr 26, 2022
I really liked our provider. Also we got sick and were afraid we'd have to reschedule the appointment we had waited months for. Instead, the office switched us to a virtual visit the day off. We were so grateful!
Apr 12, 2022
The detailed questions that were asked about my son's overall experience with school work, social interactions, and attention span.
Apr 5, 2022
Easy check in. Friendly and knowledgeable providers
Mar 24, 2022
The doctor was excellent. Easy to talk to and very nice.
Feb 25, 2022
Shorten the intake side and improve communication amongst staff.
Feb 23, 2022
Provider was very attentive and knowledgeable.
Feb 21, 2022
The telehealth, online paperwork, everyone is friendly.
Feb 10, 2022
support
Jan 24, 2022
My child was working on an assessment and tried to save it. As a result, it could not be recovered and she had to do it all over again and was very frustrated. I would recommend investigating why the particular software doesn't have an automatic save feature, and I had to persuade my daughter to do it again and I had to deal with the frustration.
Jan 18, 2022
Very long wait time. I had a intake apt. on November 29th I still have not been scheduled for the test. I have called many of times to have it scheduled and there is always something.
Jan 4, 2022
My daughter really enjoys her time with Mrs. VanGundy