Chloe Schaufenbuel, FNP-BC
Cardiology
MercyOne Waterloo Heart Care
2710 St. Francis Drive, Suite 320
Waterloo, IA 50702 Directions
4.7 out of 5
163 verified ratings
163 Ratings, 44 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 14, 2026
Thank you for a copy of your notes from my last visit. You explained things well
Apr 14, 2026
Understands and explains your condition with care and respect. Easy to talk to and have a good conversation about your health risks and offers solutions.
Apr 13, 2026
Very pleasant thorough and informative
Apr 7, 2026
I've been to see her twice and each time she is so cheerful and made me feel relaxed and important. Excellent caregiver.
Apr 7, 2026
She was rude and seemed to be in a hurry. She rushed through the appointment and seemed annoyed to be there. She walked away at the end, trailing off through the hall telling me I hope you feel better. She didn't even have the respect to stay in the room. I know she's probably frustrated not being able to tell me what's wrong, but this surely wasn't the way to handle it. I don't like not knowing whats wrong either.
Apr 7, 2026
Took time to explain and listen.
Mar 16, 2026
did a good job
Mar 11, 2026
Very pleasant and listened well
Feb 13, 2026
All I can say is she’s all right
Feb 9, 2026
A top-tier medical professional.
Feb 2, 2026
Just fine
Jan 16, 2026
didn't seme to be interested in coming up with a plan
Jan 13, 2026
I feel very fortunate to have someone as good as Chloe caring for meMercy is very fortunate to have her working for them
Jan 8, 2026
Waited 45 minutes in reception area. They spent 10 with answering questions and EKG, the another 30 minute wait to see NP. No one said anything about the long waits or introduced themselves. Everyone did the technical part of their job ok, but I felt like everyone was rushing through their work and didn’t treat me like a person.
Jan 6, 2026
Outstanding, caring provider.
Dec 17, 2025
Very professional
Dec 16, 2025
She was a very good listener and answered all my questions. She was very friendly and made me comfortable.
Dec 16, 2025
Positive person makes patient feel proactive
Dec 15, 2025
She was concerned for my wellbeing. She is knowledgeable and explained everything to my satisfaction.
Dec 15, 2025
Chloe was excellent! She saved my life.
Nov 19, 2025
She was very courteous explain everything to me and very friendly I like everything about her she's really good and experienced.
Nov 12, 2025
Very caring intelligent speaking clearly and help me understand everythin🎯🙏👍💯
Nov 7, 2025
She was sincere with my situation, and listened carefully to to what I was saying. Also, explained the next steps that was to be taken to see where the situation was headed, or if something more drastic has to be done.
Oct 7, 2025
Caring and thorough.
Oct 3, 2025
Good at time of visit but no follow from her or Dr Abrich. Don't like patients having yo leave message.. even a person answering would be better.
Sep 29, 2025
EXCELLENT in explaining everything and very understanding
Sep 29, 2025
Could use more information in the patient summary
Sep 29, 2025
Chloe is pleasant, knowledgeable and professional.
Sep 9, 2025
Put me at ease
Sep 2, 2025
She is a great doctor and great personality!
Aug 26, 2025
All went well............
Aug 15, 2025
She was awsome and very kind!!
Aug 14, 2025
My first time seeing this NP. She was very warm, and very skilled.
Aug 8, 2025
Very knowledgeable, down to earth, helps me to feel at ease.
Aug 7, 2025
Very compassionate and kind. Worked with us on medication changes and scheduling a follow up in 3 weeks
Aug 6, 2025
Very personable and answered my questions.
Aug 5, 2025
Great personality. Positive attitude
Aug 4, 2025
Don't usually like non physician providers but was impressed with her.
Jul 25, 2025
She was very good checked out everything with meds and how I feel.
Jul 23, 2025
Chloe is delightful, and very helpful.
Jul 16, 2025
I felt stress free as did my wife talking with her and how she explained things
Jul 16, 2025
She was friendly, and didn’t have to wait long.
Jul 7, 2025
I want her all the time. She was great!!
Jul 2, 2025
Appreciated Ms. Schaufenbuel & her knowledge of dysautonomia. Also appreciated her patience in reviewing my complicated history. She seemed very knowledgeable and it seems NP have/give more time to talk & listen than the physician providers. The exam room was too small. I utilize a wheelchair & the check-in process was abnormally busy as one nurse reviewed my medications while another performed the EKG & other tests. So, my wheelchair, with the EKG machine, my caregiver, 2 nurses, and other pieces of equipment all made the room unusually crowded.