Jackson Chen
Family Medicine
2 Concorde Way, Bldg 2
Windsor Locks, CT 06096 Directions
4.9 out of 5
410 verified ratings
410 Ratings, 136 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 17, 2025
He is the best, I even recommended my mother and sister to him. They also think he is GREAT!
Jul 16, 2025
I trust Dr. Chen
Jul 15, 2025
Dr Chen is a caring, patient doctor. He tries to fully answer all questions.
Jul 14, 2025
Dr. Chan is very knowledgeable and as a very friendly demeanor.
Jul 11, 2025
He is thoughtful.
Jul 10, 2025
Excellent
Jul 8, 2025
I trust him implicitly with my care! He always explains everything related to my medical concerns. He’s informative and not prescriptive which I value when selecting a doctor or any other professional.
Jul 3, 2025
The office got me in quickly and Dr Chen was great. When I had a question after the visit the doctor even responded to my email in MyChart well after working hours going into a holiday weekend calling in a supplemental prescription. You can't ask for any more then that. I'm just down because my insurance company limited the doctors choices on what he could prescribe that was covered and Walmart will take a week to get what he prescribed.
Jun 25, 2025
very good, no waiting,
Jun 23, 2025
Dr. Chen is caring and knowledgeable in many aspects of patient care.
Jun 23, 2025
He will attend to you as early as possible without waiting for too long time.
Jun 20, 2025
What interest me I’m sure the provider will do the best to provide everything to me not just prescribing but will advise or suggest any kind or new vaccination for me.
Jun 18, 2025
He is extremely encouraging
Jun 18, 2025
excellent experience
Jun 17, 2025
Couldn’t be better. Thank you.
Jun 16, 2025
I just like Dr Chen and the Staff I have no problem at all
Jun 13, 2025
My Dr Chen, I'm very comfortable with him being that I knew him doing his residency in Manchester office. He was easy to talk to which when I could I went with him. He speaks clear and direct to me and I feel I can relax and speak freely. Makes all the difference in my care.
Jun 10, 2025
I am very good about Dr and I introduce a friend of mine.
Jun 10, 2025
Effortless
Jun 9, 2025
Dr. Chen really cares about his patients.
Jun 4, 2025
See my first comments in this survey about Dr J Chen. I will not go to anyone else.
Jun 2, 2025
Pleased no complaints
May 28, 2025
Excellent
May 22, 2025
Dr. Chen is absolutely the most caring professional I have ever met in the medical field
May 22, 2025
He’s informative, caring, professional and personable. I trust him!
May 21, 2025
Dr. Chen cares for his patients' well-being and goes above & beyond to give best care.
May 16, 2025
Dr Jackson Chen is a talented young physician that takes very good care of my family. He listens, is compassionate, kind, caring and very professional.
May 15, 2025
I appreciate Dr Chen; his calm demeanor and attentive listening.
May 14, 2025
Dr Chen was thorough and thoughtful, expressing concern about a medication that was pricey.
May 14, 2025
it’s only unfortunate that there’s not an excellent rating as far as the feedback because this office is excellent. It is not good. It’s not very good, it is excellent. I thank God Almighty that they’re on my team.
May 12, 2025
I feel so fortunate to have found this primary care practice
May 12, 2025
I would highly recommend this practice!
May 7, 2025
Nothing to add, except continue to do as you always do the best in caring.
May 7, 2025
Very good at explaining the results of my blood work. Some of it was a bit complicated.
May 7, 2025
He has very good listening skills.
May 6, 2025
I wish l could get a appointment quicker. 😪
May 6, 2025
He cares
May 2, 2025
He understood my issue and gave me a stronger prescription for my pain
Apr 30, 2025
Dr Chen is the best. Period
Apr 29, 2025
I am always listened to, I never feel like I am being rushed, the solutions proposed are always spot on.
Apr 29, 2025
Kind , compassionate and totally focused on his pt
Apr 29, 2025
Very productive visit.Was thorough, compassionate, professional.
Apr 28, 2025
Dr Chen
Apr 24, 2025
this office needs someone there to draw blood
Apr 23, 2025
Outstanding care
Apr 22, 2025
Neat in appearance pleasant staff
Apr 21, 2025
Cares
Apr 18, 2025
Dr. Chen is an excellent & caring doctor.
Apr 16, 2025
I always feel well cared for after my visits.
Apr 15, 2025
Very thankful for this entire staff