Jackson Chen
Family Medicine
2 Concorde Way, Bldg 2
Windsor Locks, CT 06096 Directions
4.9 out of 5
388 verified ratings
388 Ratings, 114 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 25, 2025
Dr Chen is wonderful
Mar 24, 2025
Very good
Mar 21, 2025
There was no waiting time . Everyone in the care team was ready.
Mar 13, 2025
a kind, compassionate person
Mar 11, 2025
I have no complaints, I was very impressed with DR.Chen
Mar 7, 2025
Comfortable
Mar 7, 2025
Thanks
Mar 7, 2025
Overall Dr Chen is a fantastic Dr and an honest human being.
Mar 4, 2025
Never worry about not having questions answered about things I’m concerned about
Mar 4, 2025
Great place. Great help
Mar 3, 2025
Dr Chen is a good doctor ie knowledgeable,and caring!
Feb 28, 2025
I switched to him based on the reputations and his professionalism I heard from my friend.
Feb 21, 2025
Was very satisfied with Dr Chen. Very professional! 😊
Feb 19, 2025
Caring, and knowledgeable
Feb 12, 2025
I would highly recommend Dr.Chen to anyone looking for a Doctor. He definitely listens to all your concerns and gives you a sense of relief by the end of your visit. Thank you Dr Chen for all that you do
Feb 11, 2025
I really liked how he listened and explained things.
Feb 10, 2025
Fr. Chen took the time to reassure me of care as needed.
Feb 10, 2025
He really cares about the patient. Sympathetic and even sat with me. He let me express my fears and brought my best friend in from the waiting room. I was in a terrible auto accident, he allowed me to vent. I had not let it out since the accident. I suffer from a mental illness, he knew that. Very understanding man.
Feb 10, 2025
I wish Dr Chen the best and to continue to give excellent care and guidance as he has been doing.
Feb 3, 2025
Dr Chen is kind, caring, listens, friendly, accurate and very professional. We travel from Vernon, CT because we fully trust Dr Chen and his Staff.
Jan 28, 2025
I am very pleased with the entire staff
Jan 24, 2025
Really excellent provider. I’ve only seen him a few times, and I was worried about finding a good doc after Joanne retired, but he has been better than I could have ever expected. I trust him, and get the feeling he genuinely cares about my well being.
Jan 22, 2025
He is an excellent provider.
Jan 20, 2025
Responded quickly to make an appointment for me.
Jan 14, 2025
Thank you for treating me like my concerns were valid
Jan 14, 2025
Appreciate call when couldn’t fit me in to be seen.
Jan 9, 2025
Dr. Chen is very kind and helpful, my son (patient) is very pleased with him and feels very comfortable with him.
Jan 8, 2025
Excellent visit for a physical. Dr. Chen reviewed my bloodwork with me patiently and thoughtfully. He asked questions about my well-being to be able to provide, helpful, actionable advice. Terrific experience.
Jan 7, 2025
Dr. Chen listens to me and always answers my questions about health matters
Jan 2, 2025
he's a good doc
Dec 31, 2024
Dr Chen and Nurse JeriAnn are caring, kind, considerate, compassionate, accurate and very professional. They are a dependable medical team.
Dec 27, 2024
He made it easy to get my medical needs met
Dec 24, 2024
Dr. Chen is great. knowledgeable and able to explain everything to me.
Dec 20, 2024
Always very professional, knowledgeable, & attentive.
Dec 19, 2024
Dr Chen was absolutely wonderful in answering all my questions honestly
Dec 18, 2024
I wish the girl that was with him would still be there she was fantastic with people
Dec 18, 2024
Very good office to attend
Dec 17, 2024
Dr. Chen is one of the best PCPs I have had. It would be a shame if Trinity and Aetna don't come to an agreement and I have to find a new PCP.
Dec 17, 2024
Was pleased that just before I exited the exam room, Dr. Chen verified one more time that I didn’t have any questions.
Dec 16, 2024
Dr. Chen listens and explains options. Always strives to do what will make the patient's life better. Couldn't be happier with him.
Dec 16, 2024
Outstanding provider who shows concern for my well being.
Dec 16, 2024
The best care I have ever experienced!
Dec 10, 2024
Dr.Chen made me feel very comfortable
Dec 9, 2024
I am very comfortable to visiting him
Dec 9, 2024
answered all my questions and explained everything to me he's very good
Nov 29, 2024
Very thorough
Nov 26, 2024
Dr Chen explained the condition , reasons for treatment, etc with easily understandable explanation
Nov 21, 2024
Dr Chen always listens and offers potential solutions. I trust him!
Nov 19, 2024
Thorough exam
Nov 18, 2024
He is an exceptional physician whose true goal is the best quality of life for all of his patients.