90 Ratings, 52 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
Jennifer, Lisa, Diana and Linda were excellent. They all were very professional and caring about my condition. They explained everything clearly and answered all of our questions. The overall experience was excellent
Mar 20, 2025
So friendly & personable. Listens and is very helpful.
Mar 20, 2025
Jennifer Carter & all the ladies at office are amazing!!! Very friendly!!!
Mar 15, 2025
Good experience. The Heart Care Transition team got my [ ] and hopefully regulated so I will experience less complications from [ ].
Feb 23, 2025
Jennifer and her nurse assistant Diana were outstanding and so grateful for Lisa at the front desk coordinating a new patient appointment with a [ ] for follow up care.
Feb 21, 2025
Jennifer and her nursing team staffers, Linda, Diana and Lisa, were totally welcoming and extremely professional. All of my questions were perfectly answered. I left the encounter knowing this [ ] is a major credit to Lee Health and its [ ] and services.
Feb 8, 2025
This was the first time I felt like I was really listened to and Dr. Carter took the time to really help me to understand what was going on. It was a pleasure to go to the appointment. I almost look forward to coming back.
Feb 6, 2025
Pleased with everyone during my visit
Jan 22, 2025
Jennifer Carter with Linda and Lisa and Stephanie all did an excellent job taking care of my 88 year old mother and informing me and my wife of everything so we can continue her care while she is visiting us from New York this month.
Jan 22, 2025
I HAVE FOUND THE STAFF TO BE EXCELLENT, AND DR. CARTER TO BE A GREAT PROFESSIONAL AND KNOWLEDGEABLE PERSON,, AND AN EXCELLENT CARE GIVER, A GREAT ASSET TO THE LEE HEART HEALTH PROGRAM,
Jan 21, 2025
We feel they were all outstanding. My husband (the patient) is not easily impressed and he was overly satisfied with everyone we had the pleasure of meeting. The knowledge and the caring put everyone at ease. Thanks to the entire team.
Jan 7, 2025
Jennifer and Linda were excellent in explaining what transpired during my stay in the hospital. The follow up with them was very informative. I thank them both very much!
Nov 27, 2024
No one has ever explained all my husbands conditions, the treatment and what’s happening and spent so much time with us ever. She was wonderful. The staff was wonderful.
Nov 26, 2024
Dr. Carter was absolutely excellent. She explained everything thoroughly was very helpful and thoughtful. She is an asset to the hospital staff.
Nov 15, 2024
Jenn was very understanding and knowledgeable! The entire staff was very helpful.
Nov 3, 2024
Jessenia and Diana were as helpful as any receptionist and medical assistant I've ever encountered. Jennifer is just plain awesome and communicates so clearly and patiently, I just want to bring her home with me for reinforcement...and fun.
Oct 19, 2024
Perfect
Oct 7, 2024
The entire staff
Sep 23, 2024
Jennifer is very thorough, knowledgeable and compassionate
Sep 23, 2024
They are very nice and caring. I was treated very good and with smiling faces they are awesome!!
Sep 20, 2024
I think Jennifer and her staff are without a doubt the most efficient and professional offices that I have been in in quite some time. They show they care for their patients and their needs. I am grateful that I was referred there.
Sep 18, 2024
Very courteous and friendly throughout.
Sep 5, 2024
Everyone there did a great job
Aug 23, 2024
Everyone I had any interaction with from front desk to doctor was very nice to both work and visit with.
Aug 13, 2024
Jennifer Carter did an excellent job and providing information for all concerned issues revolving around my [ ] and prospects for recovery She was very friendly and took a lot of time to explain everything thoroughly
Aug 13, 2024
Very impressive and kind
Aug 2, 2024
Found the heart transition center to be more than helpful to answering all my questions and helping me with paperwork for my [ ].
Jun 28, 2024
Both Jennifer and her nurses aid were extremely helpful. Very friendly and very careful and thorough team. Made my mother feel very much at ease and made me feel comfortable knowing all the information and that they were doing everything they could to help with my mothers condition. Thank you.
Jun 27, 2024
Never felt rushed. Answered all our questions
Jun 14, 2024
Jennifer was very knowledgeable and caring about all of the issues with my health
Jun 11, 2024
i love how thay treated me. YOU GUYS ROCK.
Jun 7, 2024
Jennifer Carter did a great job in explaining my situation
Jun 7, 2024
I was so impressed with everyone’s care and professionalism . Jen has a most outstanding personality and makes one feel very comfortable. She explains things so well. I would recommend this office to everyone who needs help.
Jun 4, 2024
Jennifer, Carter
May 31, 2024
Jenn Was just a delight to work with. She was extremely knowledgeable and exhibited a knowledge of what I needed the most in the presentation. She was very helpful in helping me to put a new preventative care program
May 30, 2024
Everyone was very professional and courteous. Jennifer was great.
May 30, 2024
Jennifer, the P.A. , was excellent in explaining many different facets of my care. She helped to make the necessary appointments for my care as well as future labs. She went over medications and answered the numerous questions that both my wife and I had concerning my care and future care. She refilled the necessary prescriptions and was very patient with us and did not make us feel rushed in any way. She had a great "bed-side" manor and was very empathetic. I am very appreciative for Jennifer and all that she did during this appointment. [ ]
May 25, 2024
The entire staff was awesome! Jennifer Carter has a WONDERFUL bed side manner, explains issues, is friendly and relatable. If more doctors were like that people may go when they need to. Lisa and Stephanie were efficient, polite and very knowledgeable! Love your staff!!
May 24, 2024
Thorough and very good.
May 24, 2024
Every body
May 24, 2024
I couldn't have asked for a better group of people! From the receptionist to the Nurse Practitioner (and in between) they were absolutely wonderful!
May 17, 2024
All of the staff is very accommodating and efficient, could not be happier with my visit!
May 16, 2024
The best PA I have ever seen. She is so smart informative. Just great
May 14, 2024
Jennifer is so clearly a fantastic explainer of my situation! She answers every question in a way I can understand. Her nurse is just as fantastic! She listens and and the entire appointment is a pleasant experience.
May 13, 2024
She went out her way call next day and arrange for a lung tap make him more comfortable. We are so very grateful for her clinical judgment and caring.
May 9, 2024
I give them five stars straight across they are such a good team at this office I will not go anywhere else
May 7, 2024
Jennifer Carter and her front desk team
May 6, 2024
Everyone was very helpful Thank-you
May 3, 2024
Jennifer was one of the most helpful medical personnel that I’ve had the experience of meeting! She was very thorough in explaining & educating me about my health issues! I would like you to express to her my total satisfaction on my experience with her. [Patient's Name]
May 1, 2024
Don't get the idea I rate "excellent " easy, as i am a [ ], and detest most doctor visits. First, it was great to get a timely appointment. To get an appointment in the same decade... that's almost enough by itself. Office staff was courteous, and put me in process even though i was way early. Jennifer was a good listener, but her experience level allowed her to anticipate most of my questions. Overall, a courteous and efficient visit.