BYRD, BRANDY

Primary

4.7 out of 5

257 verified ratings

257 Ratings, 66 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 12, 2025
Was there anything that you feel was outstanding?
Brandy and the nurse were excellent. I really appreciate the Godfrey convenience care.
What could have been done to improve your experience?
Nothing
Sep 8, 2025
Was there anything that you feel was outstanding?
Everyone was very helpful.
What could have been done to improve your experience?
Nothing
Sep 8, 2025
Was there anything that you feel was outstanding?
The NP
What could have been done to improve your experience?
Nothing
Sep 8, 2025
Was there anything that you feel was outstanding?
All was quick, figured out my illness, prescribed me the meds and I felt I was treated greatly.
What could have been done to improve your experience?
Nothing
Aug 28, 2025
Was there anything that you feel was outstanding?
Great experience from start to finish.
What could have been done to improve your experience?
Nothing
Aug 25, 2025
What could have been done to improve your experience?
No improvements needed.
Aug 25, 2025
Was there anything that you feel was outstanding?
Brandy was kind, patient, and very knowledgeable. She took her time, asked questions, and very friendly which put me at ease.
What could have been done to improve your experience?
Nothing
Aug 25, 2025
Was there anything that you feel was outstanding?
Brandi explained my treatment plan.
Aug 25, 2025
Was there anything that you feel was outstanding?
All staff I had contact with did a great job
Aug 22, 2025
Was there anything that you feel was outstanding?
The NP and other 2 staff were so kind!
What could have been done to improve your experience?
N/a
Aug 22, 2025
Was there anything that you feel was outstanding?
Everyone was wonderful. They carried on great conversation and made us feel very welcome.
What could have been done to improve your experience?
N/a
Aug 18, 2025
Was there anything that you feel was outstanding?
All of them from start to finish.
Aug 15, 2025
Was there anything that you feel was outstanding?
Brandy Byrd was an excellent
Aug 9, 2025
Was there anything that you feel was outstanding?
Brandy was great
Aug 2, 2025
Was there anything that you feel was outstanding?
Although a definitive diagnosis could not be determined, I was comfortable with the medical advice I received. I also appreciated the suggestions for follow-up if needed.
What could have been done to improve your experience?
Can’t think of anything
Aug 1, 2025
Was there anything that you feel was outstanding?
Dr brandy was super kind and thorough
What could have been done to improve your experience?
Nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
Very happy with the service I was provided
What could have been done to improve your experience?
Not applicable
Jul 25, 2025
Was there anything that you feel was outstanding?
Mrs Byrd
Jul 23, 2025
Was there anything that you feel was outstanding?
Everybody involved was nice and they explained everything. I always go to this urgent care
What could have been done to improve your experience?
Cant think of anything. I was a walk in and taken in about 10 minutes.
Jul 23, 2025
What could have been done to improve your experience?
Nothing.
Jul 14, 2025
Was there anything that you feel was outstanding?
Brandy
What could have been done to improve your experience?
Nothing
Jul 14, 2025
Was there anything that you feel was outstanding?
Both the nurse that took my vitals and brandy were rxcellent
Jul 14, 2025
Was there anything that you feel was outstanding?
Anytime I see brandy, she's professional and friendly.
Jul 2, 2025
Was there anything that you feel was outstanding?
Brandy
Jul 2, 2025
Was there anything that you feel was outstanding?
Everyone that I interacted with was incredibly friendly, helpful, and polite.
What could have been done to improve your experience?
Nothing
Jun 25, 2025
Was there anything that you feel was outstanding?
Every time I there everyone is real friendly wouldn’t want to go anywhere else.
What could have been done to improve your experience?
Nothing
Jun 23, 2025
Was there anything that you feel was outstanding?
Brandy was excellent
What could have been done to improve your experience?
This visit was excellent.
Jun 17, 2025
Was there anything that you feel was outstanding?
NP Byrd was easy to talk to. She asked questions. She explained the. Test results by to me .
Jun 16, 2025
Was there anything that you feel was outstanding?
Kindness and welcoming., as I was there not feeling the best.
Jun 14, 2025
Was there anything that you feel was outstanding?
NP was excellent!
Jun 13, 2025
Was there anything that you feel was outstanding?
Brandy and staff were great . Brandy didn’t give me a solid prognosis but instructed me to make an appointment with my doctor to follow up. I felt that was a good sign.
What could have been done to improve your experience?
Nothing
Jun 11, 2025
Was there anything that you feel was outstanding?
The whole staff was amazing
Jun 2, 2025
Was there anything that you feel was outstanding?
The Nurse Practioner was so good. Great in explaining.
What could have been done to improve your experience?
NOT S THIMG
May 23, 2025
Was there anything that you feel was outstanding?
Ms Byrd took the time to show me my CAT scan results when I had questions.
May 6, 2025
Was there anything that you feel was outstanding?
The doctor was kind and listened to my symptoms and was very explicit with care
May 3, 2025
Was there anything that you feel was outstanding?
All staff I came in contact with were attentive, polite and appeared very competent.
May 3, 2025
Was there anything that you feel was outstanding?
Brandy was very nice, good and very pleasant!
Apr 21, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent in service and kindness!!
Apr 14, 2025
Was there anything that you feel was outstanding?
Everything was fine
Apr 11, 2025
Was there anything that you feel was outstanding?
If I could choose someone to be my primary nurse practitioner I would use Brandy. I felt very comfortable and confident in our conversations. I had made a couple notes and she went over my concerns. She did not seem rushed or hurriedly make a decision. She included me in the decision about the chest x-ray. Overall she was kind and courteous and I've felt we had reached the right decision for my plan of care. Thank you for this excellent service
Mar 31, 2025
Was there anything that you feel was outstanding?
Wonderful
Mar 28, 2025
Was there anything that you feel was outstanding?
Nurse & PA were fantastic. Very caring and informative!
Mar 18, 2025
Was there anything that you feel was outstanding?
Brandi was great! I have had her in the past as she is always professional, kind, and efficient
Mar 13, 2025
Was there anything that you feel was outstanding?
Everyone was great!
Mar 10, 2025
Was there anything that you feel was outstanding?
Brandy was excellent.
Mar 7, 2025
Was there anything that you feel was outstanding?
Brandy and staff were excellent and friendly and helpful
Mar 3, 2025
Was there anything that you feel was outstanding?
Everyone was helpful and kind.
Feb 28, 2025
Was there anything that you feel was outstanding?
Brandi Byrd is very knowledgeable and excellent care giver
Feb 25, 2025
Was there anything that you feel was outstanding?
I love this office in Bethalti. So friendly. Helpful
Feb 22, 2025
Was there anything that you feel was outstanding?
Everyone was so friendly! I will definitely be back.