BYRD, BRANDY
Primary
4 Memorial Drive, Suite 230
Alton, IL 62002 Directions
4.8 out of 5
235 verified ratings
235 Ratings, 58 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 23, 2026
What else would you like to say about your experience?
Very helpful and caring.
Apr 23, 2026
What else would you like to say about your experience?
Everyone was very professional in my visit.
Apr 23, 2026
What else would you like to say about your experience?
She explained exactly what I had. I didn't know, but she explained very well. So I was very impressed. So good experience and I'll be back.
Apr 20, 2026
What else would you like to say about your experience?
She was a great doctor.
Apr 16, 2026
What else would you like to say about your experience?
. All the staff did a thorough job and seemed to care. I really enjoyed all aspects of my visit.
Apr 16, 2026
What else would you like to say about your experience?
From the time I arrived till the time I left, all the staff were professional and friendly and went out if their way to make sure I was comfortable and if I needed anything...extremely pleased with everyone...
Apr 14, 2026
What else would you like to say about your experience?
I find this office and staff welcoming and supportive. I find Brandi Byrd to be a great addition to this practice.
Apr 10, 2026
What else would you like to say about your experience?
Brandy was the BEST.
Apr 9, 2026
What else would you like to say about your experience?
Very helpful visit
Apr 6, 2026
What else would you like to say about your experience?
The NP was really nice and she explained everything great. The staff were really nice also.
Apr 3, 2026
What else would you like to say about your experience?
Everything about that office was totally perfect. I'm a retired medical professional and I had no complaints whatsoever. And believe me, if it wasn't 100% perfect, I would have complained.
Apr 3, 2026
What else would you like to say about your experience?
I was very pleased with this appointment and she took time to listen and to explain to me. I was pleased. Thank you.
Apr 3, 2026
What else would you like to say about your experience?
I've been to a few dr for this condition this is the first time I feel heard I have hope.
Mar 28, 2026
What else would you like to say about your experience?
Ever experience i have with bjc is wornder
Mar 24, 2026
What else would you like to say about your experience?
Brandy was very helpful and supportive. Very knowledgable and pleasant!
Mar 20, 2026
What else would you like to say about your experience?
I liked her. It was a good visit, and she explained stuff to me, and I understood. Thank you.
Mar 14, 2026
What else would you like to say about your experience?
She explained the tests she wants done in a way I understand and took time reviewing medical
Mar 14, 2026
What else would you like to say about your experience?
Yes, the doctor was excellent. She made me feel very comfortable. She answered all my questions. She gave me the time that I felt I needed. The staff was wonderful too. Everybody was kind, but they did their jobs professionally. Just an overall really good experience. Thank you.
Nov 30, 2025
Was there anything that you feel was outstanding?
Brandi Byrd
Oct 6, 2025
Was there anything that you feel was outstanding?
Brandy was very helpful. Would be glad to see her again
What could have been done to improve your experience?
Nothing
Oct 3, 2025
Was there anything that you feel was outstanding?
Brandy does excellent work. She asked questions and listened to mine.
Sep 29, 2025
Was there anything that you feel was outstanding?
They’re all great
What could have been done to improve your experience?
N/a
Sep 25, 2025
Was there anything that you feel was outstanding?
Everyone was fantastic.
What could have been done to improve your experience?
I can't think of anything that could be done to better my visit.
Sep 22, 2025
Was there anything that you feel was outstanding?
The whole staff was excellent. Everyone was very friendly and polite read me with respect I definitely recommend them.
What could have been done to improve your experience?
I can't think of anything to improve the visit
Sep 22, 2025
Was there anything that you feel was outstanding?
Dr Schoenherr is always excellent at explaining everything,. He is a great listener,I feel very comfortable with him
What could have been done to improve your experience?
Nothing
Sep 12, 2025
Was there anything that you feel was outstanding?
Brandy and the nurse were excellent. I really appreciate the Godfrey convenience care.
What could have been done to improve your experience?
Nothing
Sep 8, 2025
Was there anything that you feel was outstanding?
Everyone was very helpful.
What could have been done to improve your experience?
Nothing
Sep 8, 2025
Was there anything that you feel was outstanding?
The NP
What could have been done to improve your experience?
Nothing
Sep 8, 2025
Was there anything that you feel was outstanding?
All was quick, figured out my illness, prescribed me the meds and I felt I was treated greatly.
What could have been done to improve your experience?
Nothing
Aug 28, 2025
Was there anything that you feel was outstanding?
Great experience from start to finish.
What could have been done to improve your experience?
Nothing
Aug 25, 2025
What could have been done to improve your experience?
No improvements needed.
Aug 25, 2025
Was there anything that you feel was outstanding?
Brandy was kind, patient, and very knowledgeable. She took her time, asked questions, and very friendly which put me at ease.
What could have been done to improve your experience?
Nothing
Aug 25, 2025
Was there anything that you feel was outstanding?
Brandi explained my treatment plan.
Aug 25, 2025
Was there anything that you feel was outstanding?
All staff I had contact with did a great job
Aug 22, 2025
Was there anything that you feel was outstanding?
The NP and other 2 staff were so kind!
What could have been done to improve your experience?
N/a
Aug 22, 2025
Was there anything that you feel was outstanding?
Everyone was wonderful. They carried on great conversation and made us feel very welcome.
What could have been done to improve your experience?
N/a
Aug 19, 2025
Was there anything that you feel was outstanding?
Brandy is very professional , competent, and caring
What could have been done to improve your experience?
Nothing
Aug 18, 2025
Was there anything that you feel was outstanding?
All of them from start to finish.
Aug 15, 2025
Was there anything that you feel was outstanding?
Brandy Byrd was an excellent
Aug 9, 2025
Was there anything that you feel was outstanding?
Brandy was great
Aug 2, 2025
Was there anything that you feel was outstanding?
Although a definitive diagnosis could not be determined, I was comfortable with the medical advice I received. I also appreciated the suggestions for follow-up if needed.
What could have been done to improve your experience?
Can’t think of anything
Aug 1, 2025
Was there anything that you feel was outstanding?
Dr brandy was super kind and thorough
What could have been done to improve your experience?
Nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
Very happy with the service I was provided
What could have been done to improve your experience?
Not applicable
Jul 25, 2025
Was there anything that you feel was outstanding?
Mrs Byrd
Jul 23, 2025
Was there anything that you feel was outstanding?
Everybody involved was nice and they explained everything. I always go to this urgent care
What could have been done to improve your experience?
Cant think of anything. I was a walk in and taken in about 10 minutes.
Jul 23, 2025
What could have been done to improve your experience?
Nothing.
Jul 14, 2025
Was there anything that you feel was outstanding?
Brandy
What could have been done to improve your experience?
Nothing
Jul 14, 2025
Was there anything that you feel was outstanding?
Both the nurse that took my vitals and brandy were rxcellent
Jul 14, 2025
Was there anything that you feel was outstanding?
Anytime I see brandy, she's professional and friendly.
Jul 2, 2025
Was there anything that you feel was outstanding?
Brandy