166 Ratings, 25 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 28, 2025
Good experience
Feb 27, 2025
My visit with Dr Mutchler was my annual well check. Having no issues, just went in for usual yearly visit. I had recently last Fall signed up for a Marketplace insurance policy, and after my labs and brief visit with Dr Mutchler, I found out that Dr Mutchler was out of the network of the policy written for me. I have received a letter from Wellmark stating such. Even though Dr Mutchler takes Blue Cross Blue Shield and Wellmark, I was hoping to get some type of credit toward the almost $600 for labs and brief visit. I was devastated to learn this insurance I secured before I qualified for Medicare in September of this year would be covered. I have spoken to both the office and the hospital billing regarding my issue. I will continue to see Dr Mutchler regardless, as he is a great physician.
Feb 21, 2025
He listened and was very considerate . I had to rescedule because of bad weather I could not get out. They worked me in so I did not have to wait along time to get in.
Feb 11, 2025
Again - the doctor and nursing staff are excellent - the receptionists are not customer service oriented in my opinion. A little kindness would go a long way.
Feb 10, 2025
They may have washed their hands or used sanitizer but it was never done in front of me.
Jan 30, 2025
Dr mutchler has a great bed side manner
Jan 29, 2025
Excellent
Jan 6, 2025
I repeated points several times for acknowledgement from Doctor.
Jan 2, 2025
I am very thankful for Dr. Mutchler and his staff and their dedication to helping our family due our times of sickness.
Dec 19, 2024
Dr. Mutchler and his staff are great.
Dec 18, 2024
Have been patient since Dr Miller retired. Like the continuity. Please don’t make me find another provider outside Genesis
Dec 16, 2024
Takes his responsibility as a care give very seriously.
Dec 6, 2024
Easy to work with
Nov 26, 2024
I feel very confident with Dr. Mutchler
Oct 31, 2024
I experience was very pleasant. Thank you.
Oct 16, 2024
Great job
Oct 9, 2024
Very caring and sincere
Sep 27, 2024
Thank you for your care.
Sep 23, 2024
Choosing Dr. Mutchler is a choice you will not regret!
Sep 16, 2024
I would prefer that he would takr more time and ask about different aspects of my health.
Sep 13, 2024
Found wax in one ear and wanted to know if I wanted it flushed and I said yes and the nurse took care of it
Sep 11, 2024
I encourge you to do everthing possible to make sure he is happy to continue working with you.
Sep 11, 2024
Dr. Mutchler is very caring and thorough, and after examination recommended a further test, which turned up requiring further medication.
Sep 9, 2024
We have recommended Dr. Mutchler and his team to numerous friends and family! We feel very lucky that he is our family practitioner!
Sep 9, 2024
Glad you are there