Brian Benson, MD
Otolaryngology
doctors.hackensackmeridianhealth.org
4.8 out of 5
444 verified ratings
444 Ratings, 87 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 1, 2026
Dr. Benson was great. He saved HUMC from total failure. Thank you.
May 14, 2026
Dr. Benson and his staff are amazing
May 11, 2026
Excellent practitioner.
May 5, 2026
Dr. Benson was great. Would highly recommend. Very respectful and knowledgeable. The poor experience we had from making the appointment to how we were greeted by the front desk made up when we met Dr. Benson
Apr 13, 2026
suggested my wife switch ENTdocs to Dr Benson
Mar 27, 2026
I was very pleased with how Dr Benson listened to me and offered options to me.
Mar 23, 2026
Everyone in the office is friendly and efficient. Dr. Benson is exceptional!
Mar 12, 2026
Happy with my treatment
Mar 2, 2026
Friendly & Professional Staff
Feb 25, 2026
Total trust in Dr. benson and his diagnosis. He is very personable and easy to speak to.
Feb 25, 2026
every doctor/specialist is great!
Feb 23, 2026
Dr Benson always goes out of his way to treat you.
Feb 16, 2026
Dr. Benson is compassionate, very thorough, and I really felt that he listened to me.
Feb 4, 2026
Put myself and Husband at ease..
Jan 20, 2026
I was referred to Dr Benson by my oncologist at MSK. At a time in my life when I was feeling anxious and alone, Dr. Benson saw me as a patient. He was kind and caring. He explained things to me in a way I understood yet was not condescending. I am extremely grateful to be one of his patients.
Jan 16, 2026
All around great experience.
Dec 19, 2025
Dr Benson is a very compassionate and caring Dr he listens to you and explains everything and takes his time and doesn't rush you. Would recommend him highly
Dec 18, 2025
Dr. Benson was amazing. Very thorough, listened carefully and provided excellent medical advice. I highly recommend him.
Dec 16, 2025
The doctor was great but his office was swamped with up to 1 hour or more delays. Had to listen to all the griping patients. Personally I'm to old to be in a hurry. So many patients stuffed in a small waiting area is a good way to catch something.
Dec 15, 2025
This was another great visit with Dr Benson, it was also a pleasure meeting Dr Blitzer! The two foremost drs in the field of my Spasmodic Dysphonia disorder! Thanks you!
Dec 12, 2025
Easy. Stress free
Dec 11, 2025
When calling to make the appointment, I had to leave a message and it took them almost a week to get back to me to set up an appointment could use some improvement on that
Dec 10, 2025
Doctor Benson provided a very clear comprehensive assessment of my condition. The exam was not rushed in any way. I felt heard, understood and respected. His communication was clear and I had a thorough understanding of the treatment plan.
Dec 10, 2025
Dr. Brian Benson explained in detail to me about my diagnosis. I was extremely nervous before my appointment, but as soon as he explained everything to me, I felt so much better. He is very patient and understanding. I would recommend him to anyone!
Dec 2, 2025
It was very thorough And the doctor listen to what I had to say
Dec 1, 2025
Dr. Benson is extremely attentive, extremely knowledgeable, very helpful, courteous, kind, professional, as well as being very easygoing and easy to talk to. Excellent specialist.
Nov 25, 2025
I would like to say that the doctor is a most excellent physician and a very decent man. Most excellent. The problem with Hackensack is their communication. The new communication system that you have there is terrible. It took four to five days for his office to get back to me. I know it wasn't his problem because people have met anyway. It's not the doctor's problem, it was just the hospital's problem. So you need to fix that. It's very, very bad and it just shuns people away. So that's it. Thank you.
Nov 19, 2025
Hackensacks and everybody that works there, the staff, the doctors, is the best. I don't have no bad thing to say about them. If I had to choose, I would love to go to the hospital for the rest of my life. That hospital is top-notch with the medical staff, everybody there, even the people that work, even as a security guard. Keep doing a great job. And thank you for caring for people and for me and for my family. Thank you so much. I appreciate it.
Nov 18, 2025
Dr. Benson is very knowledgeable in his field. I feel very comfortable when I go for my visits with him and he takes time to explain everything in detail. I recommend Dr. Benson to anybody that needs an ears, nose and throat.
Nov 18, 2025
Hi, Dr. Benson was very nice, very helpful, really, really a pleasure to meet for the first time. I personally would definitely go back again. The reason that I said a 9 and not a 10 for recommending to family is that the wait is really extraordinarily long. I had read online, all the reviews said this about his office, so I knew to expect it, but it seems really unreasonable to have patients wait an hour and a half on such a regular basis. There seems to me there needs to be something done about the whole scheduling process. With that said, I would go back when I knew to come with books and stuff like that. I just think that for professionalism's sake, for the office, it's better to think about how to do this. But Dr. Benson is really wonderful.
Nov 6, 2025
He seem knowledgeable and I was pleased with my visit. Only exception was that I was kept waiting for one hour and a half past my scheduled time.
Nov 5, 2025
Had 1pm appointment didn't get seen to 2:30.
Nov 5, 2025
I was just very disappointed in how long I had to wait in the waiting room and then how long I had to wait in the examination room. That to me was almost two hours I was there. It was too long.
Nov 4, 2025
Everything that I would have to say about my experiences with Dr. Benson would be positive. My only negative comment would be that you were telephone system is absolutely horrendous. It is almost impossible to reach the office.
Oct 23, 2025
The doctor and staff were excellent. Couldn't be happier.
Oct 20, 2025
Dr. Benson is a great doctor. It was a long time before the appointment, you know, before I was seen. I was waiting probably over, probably an hour and a half before I was seen. But other than that, he's a great doctor. Thank you.
Oct 17, 2025
Dr Benson didn't rush at all and answered my questions in a professional manner. Very caring and honest.
Oct 17, 2025
When I arrived for my appointment in Dr. Benson's office, I was made aware that now they're working with the hospital and he was taking my Medicare and my United
Oct 14, 2025
first appointment of the day and still waited 45-55 minutes to be seen past appointment time. i have previously waited over 2 hours at this office
Oct 10, 2025
Nice and efficient staff.
Oct 8, 2025
Dr. Benson is an amazing professional and I couldn't be more thankful to his commitment to his work. I have the highest regard for him and his staff as well.
Oct 1, 2025
Dr Benson is very personable ..informative and listens . Made me feel comfortable on my first visit with him..
Oct 1, 2025
Dr. Brian Benson was very great. She tried to diagnose me with the best possible knowledge that she has. So studies show that a bone spur and we are getting that issue clarified somehow. Just need to refer me to a doctor that's in my network. There is a follow-up coming up. Anyway, thank you. Bye.
Sep 25, 2025
professional very nice personality
Sep 22, 2025
My initial experience with Hackensack was in the parking lot. I have handicapped plates but there were no spaces for the disabled. Actually, There were no parking spaces of any kind. I circled around for 15 minutes until I found a spot in a remote area of the lot. I walked down quite a distance on a steep hill to the elevators which were not working. A visitor suggested I walk up two flights of stairs to the 5th floor and then cut across the parking lot to the Medical building elevators which I did. From there I waited a considerable length of time bc only one elevator was working in that bank. The entire parking experience was dreadful. I walked much more than I'm capable of, especially on stairs where I'm at risk of falling. When I left the dr, I struggled to even find my car having gone through the reverse trip using stairways and broken elevators while traversing large parking lots. Dr. Benson is a professional, knowledgeable and kind physician. MSK referred me to him. I think he's the Dr I need to recover and regain my health; however, I don't want to ever again deal with the parking situation. Is there valet parking? Or a solution to this problem?
Sep 16, 2025
My Appt was for. 11:00 am I WAIT FOR ONE HOUR AND HALF , I was ready to live the place then doctor came and told me that I got to see an especialist for the ears
Sep 15, 2025
Yes, just comment I have is Dr. Benson is one of the best doctors and I've seen many that I have ever dealt with. His bedside manners are great. He's trying to get you in on time and even get you in when it's rough for him to do is excellent. He's just an all around excellent doctor. I have nothing but Good things to say about him and I would recommend him to anybody. In fact, I have. And I will continue to do so. That's about it. Thank you.
Sep 15, 2025
The wait to see Dr. Benson is deplorable. Over an hour every single time. It's a shame.
Sep 12, 2025
One hour and one half waiting and I was the first appointment in the morning
Sep 9, 2025
Dr. Benson was great. He spent a significant amount of time with me and was very thorough in his examination. He also provided good recommendations to help me feel better. The only con was that I waited for about an hour in the waiting room before being taken in for my appointment.