I had a fainting spell due to the mentioning of blood draw as my body often reacts dramatically to even the mention of blood drawing. N.P. Boloens went above and beyond making sure that I was ok! She not only got me juice and crackers, but she got in the floor w me opened the juice for me and held it for me in between sips. She helped me get a pillow under my head and helped my husband w elevating my legs. She also was a wonderful listener when I was describing what the appointment was originally for. She had great suggestions for what is needed for treatment of my appointment concerns. God bless her!! She is fantastic!! Highly recommend her!!:)
Aug 7, 2024
Just keep up the great work.
Aug 2, 2024
Laurel is wonderful. I haven't had a bad experience with her since she started. I feel like I can trust her just as much as Dr. Whipple, which is why I'm happy to be able to schedule with her.
Jul 18, 2024
I went to the pharmacy after my appointment to get my prescription and it wasn't sent there. I gave it a few days but it still wasn't sent. I sent a message in mychart to get it sent. Not anything crazy but I would have liked to start using my medication sooner.
Jun 26, 2024
It is very kind and caring.
Jun 12, 2024
Very professional- I'm always pleased with teamwork of this office.
Jun 6, 2024
She's wonderful!
May 23, 2024
Always get great care at EMU
May 10, 2024
Very professional, polite, knowledgeable.
May 9, 2024
Excellent
May 7, 2024
nurse practitioner and nurse assistant were both excellent communicators
Apr 24, 2024
Laurel was great - she had a very nice manner, acted professionally and was thorough with her questions about my problem.
Apr 2, 2024
Provder was concerned with my issue, listened carefully, allowed me to be part of the decision making regarding next steps.
Mar 28, 2024
Very good experience. Top notch.
Mar 20, 2024
She really cares about her patients and provides excellent medical care and is reassuring, comforting, and provides medical care with compassion
Mar 14, 2024
She's the best, what more can I say!
Mar 12, 2024
Laurel, you're amazing!! You said "we all want to be like Dr. Whipple" but I think you already are like her. :) I really appreciate how carefully you listened to me and that you let me lead the discussion about medications. I do get anxious in doctor's offices, but it helps a lot when I feel in control of what's happening. Talking with you was such a delight and I'm happy to have you on my care team. :D
Feb 28, 2024
Thank you
Feb 12, 2024
Again, Laurel was not good. Very impersonal and was in the room for less than 5 minutes. I was not even examined by her
Feb 2, 2024
I pay attention to the staff and how they provide service to myself and others.
Jan 23, 2024
Very kind and thorough
Jan 18, 2024
I am delighted by dr whipple and all the staff there. They are kind
Jan 2, 2024
If someone didn't remind me, I forget she's a NP. I truly like her.
Dec 29, 2023
Very attentive and professional.
Dec 4, 2023
Take their time and explain the next steps. 5th floor the worse floor
Nov 16, 2023
I was able to be seen quickly (next day!) via telehealth which allowed me not to miss work and still get the medical care I needed. The doctor took time to listen to my concerns
Nov 14, 2023
I needed to be seen right away and was told to come right over
Oct 28, 2023
Nurse practitioner Boelens was as always such a delightful and caring soul who walked me through all my worries and questions without ever making me feel rushed. I so love you all at the office. Every one of you are amazing and beautiful souls.
Oct 12, 2023
Was very supportive knowing that my wife had just recently passed.
Oct 9, 2023
did not feel rushed, felt understood and concern over my condition/symptoms while reassuring me that this it's not as bad as I may think and if I end up with long COVID, Trinity Health has a clinic dedicated just for that which is staying on top of the latest literature
Oct 7, 2023
He wants to switch to this office for his care! He’s never enjoyed going to a doctors office so much!!
Sep 27, 2023
Boelen was great. I have seen her before and would see her again in the future.
Sep 26, 2023
Didnt show any care for the amount of pain i was in. If i wasnt in show much pain i wo t have been there
Sep 11, 2023
She did an outstanding job. Give her a big hug!
Sep 7, 2023
I was very pleased with the care Laurel provided.
Sep 1, 2023
She listens
Aug 29, 2023
i felt heard
Aug 18, 2023
Healthy exchange - answered my questions to my satisfaction!
Aug 17, 2023
Was very nice and understanding, listened and provided a possible solution and made sure I was okay with the solution
Aug 10, 2023
The respect and care shown to me regarding my needs to protect my high risk Covid status were deeply appreciated. Not every provider and medical setting cares to try to accommodate my safety needs.
Jul 21, 2023
All people there were just above and beyond anyone in any office I’ve been in for years!
Jul 7, 2023
Laurel was great!
Jul 6, 2023
Made me feel comfortable when I was quite nervous
Jun 30, 2023
Patient, attentive, compassionate,
Jun 24, 2023
The experience I had at my doctors appointment was great i my needs was met . Thank you Trinity health
May 31, 2023
The people on the phone were beyond patient and helpful. Then when I came in for my appointment when I was weighed(ugh) and she was doing the intake was so sweet, and kind. I wish I could remember her name but my memory is failing these days. The Dr Boelens made me feel so comfortable and heard. She was gentle and kind and oh so patient!
May 26, 2023
She spoke directly to my son in such a friendly way that he felt comfortable telling his own story and trusted her advice. He's been worried about his mouth pain and she clearly put him at ease