Betsy was really kind and understanding. It truly felt like she listened to me and my questions and concerns. She was very attentive in following up with me after my check up to keep me updated on my future scans.
Jul 25, 2023
Nurse Betsy is sweet as pie, thankfully for my visit, I had a really good time
Jul 1, 2023
I cannot say enough good things about the staff at the O'Fallon location. They were all professional, respectful, and very knowledgeable. It my opinion both xxx and Betsie went above my expectations. I have been to other Urgent Cares in the past. I truly believe that the caring attitude of xxx and Betsie outshined the others. If needed I will definitely return for care at this location.
Jun 27, 2023
Betsey and xxx were both informative and professionally engaged. It made my visit easy and efficient. Great teamwork and excellent care.
Jun 24, 2023
Betsey was wonderful! She is personable and make you feel comfortable! Explained everything and ways to help my condition! Thank you for your care!
Jun 23, 2023
the wait time was long but considering it was afternoon in can be understood. overall the visit was cordial and productive.
Jun 23, 2023
all persons were efficient and courteous------------ treatment resulted in improvements thru the day and felt much better later on
Jun 20, 2023
Exemplary care
Jun 20, 2023
The nurse practioner was so caring and very helpful.
Jun 14, 2023
I have seen Betsy Steimel several times in the last couple of years and every time she has been very friendly, caring, compassionate and thorough. She is a great asset to your practice. I know my family are in good hands when we see her.
Jun 14, 2023
NP Betsey was delightful. Her bedside manner is amazing and she made me feel heard and valued. She was very thorough in her research of my medical history and was very prepared for my appointment. She answered all of my questions and didn't make me feel rushed or unimportant.
Jun 13, 2023
Dr steinel was very professional and very personable.
Jun 13, 2023
Very professional and courteous service from everyone involved.
Jun 11, 2023
I was there in February for the same situation. My appointment was at 5 pm and I sat in that little office for 2 hours. Today I was worried about the same thing. My appointment was at 9 am and I wax helped and taken care of and out by 9:30. Great experience. Thanks to doctor and staff! Today my pain is almost gone.
Jun 10, 2023
We were in and out in 15 minutes! Making an online appointment was easy and make things quick. Betsey was great she was engaging with [xxxx] and super upbeat!
Jun 6, 2023
What a lovely experience I had. She was absolutely wonderful and kind and caring. I truly appreciated her kindness and her follow up phone up
Jun 3, 2023
The nurse practitioner was extraordinarily friendly, courteous and professional.
Jun 3, 2023
This was my first visit to this facility & I was very impressed. I loved Betsy. Her bedside manner is excellent & the quality of care she provided was excellent.
Jun 2, 2023
Our FNP Betsey Steimel impressed me remembering who we were. She was so thorough when she was explaining things about medicines I have taking and gave us new info on it. She talked to us like she truly cared and made us feel at home in a doctors office, that's impressive.
May 25, 2023
Yes, Betsy gave me options on how to proceed with my treatment. She clearly explained all of my options and she considered my concerns. I able to walk out with my problem solved and felt I got exceptional treatment, and she took time with me, and I never felt rushed.
May 23, 2023
Betsy was excellent and very good at explaining things and wonderful personality
May 19, 2023
Betsey was very friendly, very engaging, and very knowledgeable!
May 18, 2023
Betsy was wonderful…she engaged my 9 year old and actually asked her the medical questions as opposed to me…which was wonderful. She was very kind and compassionate and very professional. So glad we chose BJC!
May 18, 2023
They all were excellent. I had a very good experience there. My first time there
May 16, 2023
Betsy was very thorough in her questions. When the situation changed, she was very clear about the need to change direction in terms of treatment and urged us to go to the ER. She called ahead to Progress West for us and we got in almost immediately.
May 16, 2023
My caregiver Betsy was absolutely wonderful. I have a complicated medical history which takes a minute to get a grasp on. She was so patient and gathered all the info and she ordered the right test which showed I had strep. She was awesome and I’m very thankful I was able to get into see her!
May 15, 2023
To everyone who took great care of me a massive thank you! Lovely women, very professional and compassionate.
May 15, 2023
Betsy was wonderful! She made me feel so comfortable and never made my visit feel rushed.
May 14, 2023
All of the workers were extraordinary they helped me very promptly and explained everything thoroughly.
May 14, 2023
Betsy was extremely thoughtful, kind and helpful
May 12, 2023
Betsey is very sweet
May 6, 2023
Betsy was very caring & had a very gentle touch; my glands get very tender & swollen when I am sick. She is the first dr. my whole life that didn't cause me extreme pain when she felt them.
Apr 30, 2023
This was one of my best visits for urgent care. The staff and facility are wonderful, and I felt well cared for. Thanks so much!
Apr 21, 2023
Everyone was very friendly and helpful. The NP explained everything and even showed me pictures to help learn. She's a great provider
Apr 21, 2023
Betsy was very good and explained everything
Apr 21, 2023
Wonderful service. It was the best in every way.
Apr 20, 2023
Great visit. Very impressed. Betsy is amazing! Very easy to make appointment and visit was timely and effective.
Apr 20, 2023
Both the nurse and doctor that my son and i saw on Wednesday were amazing. They both had wonderful personalities, gave us their time and made us feel comfortable. This is why i don't go anywhere else but the O'fallon location when i need an immediate appointment.
Apr 17, 2023
I was very comfortable with Betsey, which was very nice I am usually very uncomfortable with doctors, but she came across as being very human and talking to me not at me,
Apr 12, 2023
Betsey made me feel very comfortable and was easy to talk to. She listened to my concerns. Betsey is a great asset to your group.
Apr 12, 2023
Everyone I encountered here was amazingly friendly Betsy was genuinely kind and helpful above and beyond any I have had before.
Apr 12, 2023
Betsy was very helpful and compassionate! Listen to my concerns and answer every question! I felt that she was giving me individual team and not just another patient Which aloud me to be more comfortable! Thank you!!
Apr 8, 2023
Betsey is a wonderful provider! She spent the necessary time to examine and explain what her clinical reasoning. She's friendly, professional, and overall AWESOME and EXCELLENT! Thanks Betsey!!!
Apr 8, 2023
Betsy was very thorough and friendly. I enjoyed the visit and felt it was very helpful.
Apr 4, 2023
Everyone at this location is always compassionate, professional, friendly and kind. Betsy was thorough reading through my history and making sure to treat my issue the most effective way. She took the time to verify with the doctor, which did not take a lot of time. You guys are the best.
Mar 29, 2023
The np was excellent and very friendly and personable
Mar 28, 2023
Betsey and her intern helped instill confidence in [xxxx] in what he is experiencing from his physical changes. Betsey addressed our concerns with understand, knowledge, and not hesitating to consult with another Doctor regarding treatment.
Mar 28, 2023
Betsy, the Nurse Practioner couldn’t have been any better at explaining and helping me figure out what was going on with me. She was very pleasant to talk to and I actually enjoyed the visit.