Dr. Benjamin J. Kaplan, DO
Family Medicine
Primary Care West Arbor
4350 Jackson Rd, Suite 200
Ann Arbor, MI 48103 Directions
4.8 out of 5
531 verified ratings
531 Ratings, 150 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 14, 2025
All good
Jul 21, 2025
Office and nursing staff were friendly and helpful
Jul 21, 2025
He asked me about my medication and if I thought it needed adjustment to the Dosage, NOW I am thinking about it, good Doctor. đź‘Ť
Jul 21, 2025
I was seeing Dr. Kaplan about blood pressure issues, but while I was there, he ordered an EKG even though I had had one only about six weeks ago. It was a good thing he did because this EKG was very different from the last one, revealing a potential problem. He sent me straight to the ER and I was isn the hospital for two days.
Jul 16, 2025
I was surprised that Dr Kaplan and his team were unprepared and unaware that I had already had a pap smear.
Jul 14, 2025
Thorough and professional
Jul 14, 2025
Great doctor!
Jul 10, 2025
Absolutely too-notch experience. Dr Kaplan and staff were all awesome. Can’t wait to have this as my primary care facility!
Jul 10, 2025
Good service
Jul 3, 2025
He does a wonderful job responding to messages within the Patient Portal. He's exceptional at it!
Jun 29, 2025
Positive experiences
Jun 27, 2025
great job
Jun 23, 2025
I appreciate quick response to questions via patient portal as well
Jun 2, 2025
He provided the wellness guide lines, would like to have things seniors needed checked.
May 30, 2025
Good.
May 30, 2025
Always friendly and seem to care about everything I mentioned.
May 28, 2025
Everything was fine & professional
May 24, 2025
Excellent in every respect!
May 23, 2025
Everything was terrific.
May 19, 2025
Dr kaplan was on time. No waiting once I got into the room. Handle led my few issues efficiently. Making recommendations for meds to try etc. and also giving me steroid injections into my painful knee and hip.
May 15, 2025
The nurses tell me one thing and the doctor tells me another.
May 9, 2025
Grate.
May 7, 2025
everyone was grate.
May 6, 2025
Very pleased.
May 1, 2025
This was my initial visit. It was a good experience and I am definitely comfortable with continuing here.
May 1, 2025
ALL WAS GOOD
Apr 15, 2025
Thanks for the easy and informative annual medicare appointment
Apr 15, 2025
We wish every doctor could be Dr. Kaplan.
Apr 11, 2025
Exceptional
Apr 7, 2025
IJ has improved their overall phone efficiency over the last couple of years and the staff at J Jackson Road is wonderful.
Apr 2, 2025
I am very grateful for your care.
Apr 2, 2025
Responds to portal messages timely
Mar 24, 2025
Excellent
Mar 14, 2025
Dr. Kaplan is our family doctor. He always listens to our concerns and provides us with whatever tests, referrals or medicine that we need he explains things really well. Dr. Kaplan is easy to discuss medical concerns with very pleasant and professional.
Mar 13, 2025
Good job
Mar 7, 2025
competent, patient, friendly doctor!
Mar 6, 2025
Dr. Kaplan spent at least 30 minutes with me during my first visit. He listened attentively and addressed all my concerns.
Feb 27, 2025
Dr. Kaplan really took his time to listen and address all my concerns.
Feb 24, 2025
Listens
Feb 21, 2025
Everything was as good as it gets I have nothing to add
Feb 20, 2025
Overall great experince
Feb 20, 2025
Because I really had no issues, I felt like Dr. Kaplan was happy to get through with the exam as quiciklyu as possible.
Feb 17, 2025
I always know I am being given the time needed to talk about the issues and feel like I matter
Jan 30, 2025
Dr. Kaplan has been very attentive given my situation
Jan 15, 2025
My primary care physician Dr. Kaplan is excellent
Jan 13, 2025
This is only my second visit with Dr. Kaplan but he remembered me.
Jan 13, 2025
I especially appreciate his careful listening, and his openness to explore a variety of options.
Jan 2, 2025
I believe that it seems that the process is to get people out as quickly as possible.
Dec 17, 2024
Dr. Kaplan is pretty amazing -- listens to me, figures out the issues quickly, lays out the options, and helps me take the next steps.
Dec 13, 2024
Dr. Kaplan listens to questions and explains answers clearly.