Benjamin, E Dratch
Family Medicine
6981 North Park Drive, Suite 200A
Pennsauken, NJ 8109 Directions
4.7 out of 5
390 verified ratings
390 Ratings, 101 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 18, 2026
Always has enough time for any questions
Sep 14, 2026
Very nice staff , clean environment , Dr Dratch listens and explains.
Sep 4, 2026
Everyone at the office is polite and respectful
Sep 1, 2026
Dr. Dratch is the best. He's funny. He's understanding. He takes the time to really try to figure out the problem. The ladies at the desk, they can be a little bit more friendlier, but they were nice too. Whole experience was a great experience. I love Virtual. Bye-bye.
Sep 1, 2026
My doctor is one of the kindest, most compassionate person that I had ever experienced being treated by.
Aug 25, 2026
As a Virtua employee, I was disappointed by the unprofessional behavior I observed at this office. The front desk staff completely ignored us while we waited to check in. One of the employees was scrolling on her phone. The other two appeared as though they could not be bothered. The silver lining on this cloud was the one and only employee who paid attention and gave us great care. It is your male medical assistant, and unfortunately, I cannot remember his name. Dr. Dratch came into the room, and spent approximately 10 minutes ranting about how horrible it was that their scheduler was off, and that he was over booked. Dr. Dratch also told my 17 year old daughter to avoid becoming a physician at all costs, because they are treated "worse than animals at Virtua". This office does not represent our core values at Virtua. I will find another primary care physician before we return back to this office.
Aug 13, 2026
Excellent customer service and care
Aug 11, 2026
It made me feel comfortable
Aug 10, 2026
Dr Dratch is AWESOME and so is the staff ? ?
Aug 7, 2026
Well is been a while since I last visit my Doctors but is time to take care of business now step by step!! Dr. Benjamin Dratch was a good gentleman very knowledgeable at his job for sure " looking forward to see him again in the future thanks again ?
Aug 6, 2026
Always 100% satisfied.
Aug 3, 2026
My appointment was at 9:20 a.m. It was a sick visit and the doctor arrived in the room, I believe, close to 10 a.m. While I was in the room waiting for the doctor, he appeared to be having a conversation with another gentleman outside my door that did not appear to be work-related and that was very frustrating that I was already waiting an extended period of time and then to hear him having a personal conversation that wasn't work related was very frustrating.
Jul 27, 2026
Stop making provide the same information over and over again. I checked in for three appointments at one time and I was asked about allergies and medication all three times, as if they would change in a minute's time.
Jul 13, 2026
Was a good experience!
Jun 29, 2026
NonProblems
Jun 19, 2026
The doctor was absolutely amazing and kind and caring absolutely amazing thank you so much
Jun 16, 2026
Everyone in the office is very nice and professional
Jun 10, 2026
Dr dratch is a wonderful doctor and ice person
Jun 9, 2026
Thank you
Jun 8, 2026
I love the room is very clean
Jun 4, 2026
Overall positive.
May 20, 2026
Excellent provider. Well
May 14, 2026
Dr Benjamin was awesome and made me feel comfortable beings it was the first time I saw him. Been switching primary Drs because I didn't find the rite one. I will definitely continue seeing him.
May 5, 2026
Dr. Dratch was great. He listened attentively to my problem and involved me in the decision making.
May 5, 2026
Receptionist using foul language because she was told she had on the wrong shoes for work. Everyone in waiting room treated to her rant.
May 5, 2026
What a GREAT doctor!!!
Apr 30, 2026
I was well taken care of.
Apr 28, 2026
I have over 30 years receiving medical care from this office. Doctors and staff always care for all patients.
Apr 27, 2026
Office is very clean and all the staff is very professional.
Apr 24, 2026
The lady's in the front desk was very nice and helpful with questions I had.
Apr 20, 2026
Was very good at keeping things relaxed and professional while still being personable
Apr 15, 2026
Dr. Dratch is absolutely fantastic!!!
Apr 14, 2026
I like the new upgrades in the facility I like to open it so you can see what's going on. There's no walls hiding anything. The carpet feels good to your feet. I walk the round barefooted.lol
Apr 9, 2026
From the check in to seeing Dr. Dratch. The whole experience was top notch.
Apr 7, 2026
Excellent
Apr 6, 2026
I always have a pleasant interaction with everyone at that office. Thank you.
Mar 25, 2026
Love coming there, would recommend to anyone.
Mar 25, 2026
Excellent service
Mar 23, 2026
Dr. Dratch does not understand patient's concerns. He makes a lot of comments that are unnecessary and uncalled for. I am looking forward to switching primary care providers in the next few months.
Mar 17, 2026
Dr. Dratch listened very carefully to my circumstances of my situation. He allowed me to give backstory, as I called it, information that wasn't included in the file. And he checked and was sure it was pertinent information and let me continue. So I felt fully heard. And then he gave me medical insight into why some decisions were made. And I was very informed when I left, and that was the purpose of my visit. So it was a 10, a 10. Thank you.
Mar 13, 2026
Still awaiting my fee to be cleared as requested
Mar 12, 2026
Everyone was very well. I was treated very well. I love the doctor that I saw and I would recommend him to anybody that I know that needs a doctor.
Mar 9, 2026
There wear very nice the whole staff?
Feb 27, 2026
They treat me good and God bless them
Feb 24, 2026
One of the best doctor I have known
Feb 19, 2026
Dr Dratch is friendly and caring
Feb 10, 2026
The service i get at Pennsauken is like no other. Between Dr. Dratch, {redacted}, {redacted}, and a few others I cant remember all names but they rock! I been in medical field 20 plus years and this is A+++! Wish I could work with them or Virtua! If hiring call me!
Feb 10, 2026
Doctor Ben is great.
Jan 20, 2026
I have been a patient at Virtua for quite sometime and have always been satisfied with my visits. The doctors and staff are very professional and friendly. Thank you.
Jan 13, 2026
I did have a great experience with my provider!