Dr. Benjamin Jones was very rude and honestly cruel to me and my husband at this appointment. I was told by Dr. Jones to "get some grit" "no pain, no gain" and he told me to stop seeing other doctors for other conditions because my treatment would not change. He also said that any cormobid conditions along with my FND were irrelevant and again, my treatment would not change. Dr. Jones shoved a referral report for PT/OT in my husband's hand and told my husband "tell your primary to check his faxes". At one point during the appt I respectfully asked Dr. Jones why am I here? Dr. Jones replied with "I don't know. It's your appointment." My neurologist here locally told me I could ask UAB about EDS and MCAS because of my family history. Dr. Jones would not address nor educate me on these conditions. My report from my neurologist here locally states "concern for EDS and MCAS refer to UAB". Dr. Jones would not help me and I left the appointment devasted and in tears. Dr. Jones diagnosed me with Functional Neurological Disorder in August 2025. At this follow up appt, Dr. Jones would not address my concerns and treated me and my husband like we were wasting his time. Because of this appointment, I have become discouraged in my FND rehab because of Dr. Benjamin Jones.

Dr. Jones listens to my concerns and brainstorms ways to cope in addition to ways he can help me medically. He is personable.

Very satisfied with the whole appointment.

I will share my time with friends

Dr. Benjamin Jones listened well, throughly explained my diagnosis, and answered all my questions thoroughly. He was very respectful and open to discuss whatever concerns I had about my medical history and future prognosis.

Dr Jones is always pleasant. His staff is amazing.

Dr Jones and staff are wonderful... even as the last patient of the day on a holiday week everyone took their time and listened and talked out any questions or concerns I had.

Doctor was very easy to talk to. Seemed like he cared about patient.

Complete confidence in Dr Jones. He meets my needs with expertise and kindness.

Great experience!

From the moment I got on the phone because I was lost from directions, to when I pulled out and someone was waiting on me to guide me to where the proper place I needed to be. The worker at the desk and the EEG NEUROLOGIST Assistant was all so amazing, very kind to me. I was so nervous about the appointment but they made me feel so at ease and welcomed.

I really liked the people

Thank you

Everyone is so efficient and very friendly! Great experience! Thank you!

Loved the 2 docs that came in & consulted with me!! It was worth the 4 hour drive to see them & I Am pleased with their diagnosis & sugestions

They are really good no problem

Very hygentic

Dr Jones was not only very knowledgeable, but also gave very clear explanations to the issues of interest. He explained tradeoffs of various treatments. Excellent bedside manner.

Promptness, friendliness, thoroughness, and openness

Dr. Jones is great and the nurses and staff are wonderful!

The staff was very friendly and Dr. Jones was very knowledgeable. I will recommend him to anyone who needs neurology practice.

Dr Jones and his nurse are super nice

I was in and out in less than 20 minutes and it's that way every single time!!

Good nurse. Good communication

Staff was very nice and helpful

You have a great group of professionals in that office.

Everything else was 100 percent perfect everyone Everything I needed

easy nice convenient

Good staff, very , very clean facility.

Great staff. Dr Jones is wonderful.

Dr. Ben is such a kind, compassionate Gentleman

The medical student who assisted was very thorough, and she was super nice!

Less than a minute in Waiting Room!

I appreciate Dr. Jones so much!