BBH AGEWELL INSTITUTE

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4.8 out of 5

584 verified ratings

584 Ratings, 316 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2025
Excellent staff.

Jan 25, 2025
Dr. Herbly’s efforts to listen and help

Jan 23, 2025
Dr. Herbly listens and gives you the opportunity to discuss your concerns and he gives reasonable responses.

Jan 18, 2025
Friendly, appropriately timed

Jan 18, 2025
It was easy for me to switch my appointment to virtual. Dr Herbly listened and helped me understand some of my test results. He’s very kind and never rushed me. My favorite doctor ever.

Jan 17, 2025
Dr very patient caring and kind. I did not feel rushed

Jan 16, 2025
Dr. Herbly gave me his complete attention, his time, asked questions, was friendly and kind. He was very professional. I was happy I went to meet with him.

Jan 11, 2025

Jan 10, 2025
What I like about it is , first their therapist are so knowledgeable , they listen to whatever you need to say , they're so well put together, after listening to your issues they suggest a solution in a wise and wisdom manners , I really love talking to them because after that they make me feel relieved and comfortable with their suggestions, they're really well educated and well matured , I wish my therapist can stay longer because she gives me confidence in myself and helps me solving my worries and keep up with my problems , I want to thank her and thank all the teams behind her because all of them they're doing a great job ! So from the bottom of my heart thank you and Happy New Year .

Jan 10, 2025
Front desk staff polite and efficient, wait time is minimal and Dr Herbly very sensitive to my concerns and supportive. Spoke with me face to face and not face to computer! A very safe environment.

Jan 9, 2025
Great MDs and staff. Great accessibility.

Jan 9, 2025
Well organized office. Compassionate, kind provider.

Jan 9, 2025
Excellent care as always.

Jan 4, 2025
Profecionalis, corteus employees. Knowledgeable doctors.

Jan 1, 2025
Very professional and personal!!!

Dec 29, 2024
Dr. Herbly is very professional, capable and caring.

Dec 27, 2024
Someone to help walk me through some situations.

Dec 27, 2024
Very comprehensive medication follow up.

Dec 22, 2024
I suffer from severe anxiety. Counselor and patient and listened even when I went off topic

Dec 14, 2024
Actually being with the doctor in person. His knowledge and personality

Dec 11, 2024
Everyone in the office is easygoing and kind. The doctor is excellent. He listens carefully and responds with empathy and answers.

Dec 7, 2024
Very knowledgeable

Dec 6, 2024
Dr Herbly is such a genuine person. He had read my chart before seeing me. I appreciated that he didn’t ask me why I was seeing him. He already knew.

Nov 29, 2024
very good service

Nov 29, 2024
competent and courteous personnell

Nov 24, 2024
Good experience. Relaxed. Not rushed

Nov 23, 2024
I have been using Baptist Behavioral for over 6 months and they are outstanding. Highly recommend

Nov 21, 2024
My therapist was very easy to open up to; I felt completely safe through all of our therapy sessions. We had much success with identifying my triggers and the thoughts behind them, and I came away from each visit with greater clarity and optimism. We ended the treatment course with some very promising decisions made, and she was most generous with literature and contacts ro support my ongoing practice for stability and control. I've never had strong faith in psychological counseling in general, but my experience with my Baptist Behavioral tharapist gave me a different perspective, showing me what is possible with good therapeutic counseling. If I again feel the need for assistance in managing moods, responses and reactions, I know just who to call.Thank you all so very much!

Nov 16, 2024
Listens to my needs well. Very personalized treatment plan. very respectful & kind.

Nov 16, 2024
Patient care is EXCELLENT

Nov 14, 2024
Having the virtual appointment available makes it easier for me

Nov 14, 2024
We have an open communication. I'm provided handouts on certain topics.

Nov 13, 2024
Very patient and professional doctor

Nov 10, 2024
Dr. Herbly

Nov 9, 2024
Excellent staff who listened attentively.

Nov 9, 2024
Cecelia has been very helpful and thoroughly professional.

Nov 8, 2024
Very professional and seemed to have solutions to some of my problems.

Nov 7, 2024
Provider has great experience knowledge and skills. She’s provided helpful tools to navigate during stressful times.

Nov 7, 2024
Caring and patient provider. Well organized office.

Nov 1, 2024
Professional and caring

Oct 31, 2024
The staff is very nice and knowledgeable . Dr. Herbley is very nice and easy to talk with.

Oct 31, 2024
The therapists that I worked with are very caring and friendly. They make me feel comfortable and cared for. The mix of genuine commitment and empathy with a high level of training makes a big difference. They put a lot of themselves in the counseling and it shows. Their knowledge and support is top notch. It's been a tremendous help to me during a rough patch. It is very easy to schedule an appointment, the staff is always easy to talk to and are helpful. I feel well cared for. Thank you, for all you do.

Oct 26, 2024
Dr Herbly is a delight to be with. His continued care make’s me confident.

Oct 26, 2024
Everyone is so kind and patient. Dr Herbly is wonderful. I wish we had found him years ago

Oct 26, 2024
Convenience of communication with your doctor and convenience of follow up on test results.

Oct 21, 2024
Listened, asked pertinent questions, made me fell at ease

Oct 20, 2024
Very helpful and professional.

Oct 20, 2024
Dr Herbly is always patient, understanding and attentive to my issues and has a soothing and comforting manner.

Oct 19, 2024
Had a new psychiatrist and liked. him.

Oct 18, 2024
Excellent doctor who listens to me The doctor gives me good advice Friendly staff On time for appointments