Barbara Austin, APRN, MSN, FNP-BC

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Nov 22, 2025

Staff is very polite and helpful. Doctors are real good here.

Nov 20, 2025

Great service!

Nov 17, 2025

The Staff is amazing, Love that we can get in an out quickly.

Nov 13, 2025

This office from the office staff to all the physicians, PA’s and medical staff are very professional, caring, and I would recommend this office to anyone and actually have. My husband and I both have physicians here and are very pleased with our care.

Nov 9, 2025

Check-in use very easy. The ladies are quick to check-in. Love the decoration. Office is very clean. The doctors address your problems.

Nov 8, 2025

everything. Everyone is so helpful

Nov 8, 2025

Everything!! The staff is amazing, office is clean , it’s convenient, always there for you, knowledgeable super friendly.

Nov 7, 2025

Staff and especially Physician is great

Nov 7, 2025

The staff is courteous and efficient. They are usually on time and seem to really care about the patient.

Nov 7, 2025

Dr [last name], Barbara and the front desk staff are great!

Oct 30, 2025

FRIENDLY, COMPETENT SERVICE.

Oct 19, 2025

This was our first visit with B Austin, nurse practitioner. She was kind, thorough and patient as she went through my daughter’s complicated medical history. She took her time to listen and research to be certain in her recommendations on moving forward to alleviate symptoms. Highly recommend!

Oct 17, 2025

Got in on time and very thorough, Dr. [last name] and Nurse B Austin are the best.

Oct 17, 2025

From the very professional check-and check-out staff personnel, to the extraordinary medical care experts, i love everything about this Healthcare facility. Highly recommend.

Oct 16, 2025

Staff pleasant and very professional.

Oct 16, 2025

Everyone is friendly. We needed an emergency visit and they were very accommodating

Oct 16, 2025

Professional and Expert

Oct 16, 2025

Every one is great

Oct 11, 2025

Personnel

Oct 9, 2025

Clean, organized, easy to navigate.

Oct 8, 2025

The staff is very friendly. The convenience that it’s near my home. The location of the lab.

Oct 8, 2025

Excellent care

Oct 4, 2025

The receptionists were very friendly and welcoming.

Oct 3, 2025

Everyone very friendly and professional and polite and Dr Austin is the very best takes her time answer all my questions gives positive information and clarify everything

Oct 3, 2025

Kind, knowledgeable and caring.

Sep 26, 2025

Same day appointment, excellent technician!

Sep 25, 2025

Mrs Austin

Sep 23, 2025

Very attentive to my needs

Sep 21, 2025

Friendly, courteous and responsive staff.

Sep 19, 2025

The entire office staff, nurses and doctors are always careful to listen and offer support and medical assistance in a timely manner.

Sep 17, 2025

Have been longtime patient of Baptist Primary Care and have never had any issues with services.. I used the internal app. “My Chart”” to communicate questions I may have and will receive an answer the same day. Also “My Chart” maintains your medical history which is important when you have to reference meds- dates of appointments - dates of illness & surgeries when having to fill out other forms from other offices that are not in the Baptist network. Great tool.. would like to thank Barbara Austin @ Black Creek location for being a great physician-

Sep 17, 2025

Friendly and professional

Sep 14, 2025

Everything is fine

Sep 12, 2025

Everyone is very welcoming and I felt comfortable talking to Dr. Austin, the nurse and the front desk ladies.

Sep 12, 2025

very efficent service from qualified medical professionals

Sep 6, 2025

Prompt!! Very little wait time.

Sep 5, 2025

Everything- the office, the amazing staff, cleanliness, ease to be seen

Aug 30, 2025

Dr Austin was great

Aug 22, 2025

Every staff member in Clay Baptist Suite 201 is professional, kind and treats me very well. I am very glad this team is my primary care provider. Thanks very much.

Aug 17, 2025

From the front office staff, who are patient & lovely, to the Dr's & my own Nurse Practitioner Barb, I know I'm being cared for.

Aug 17, 2025

Fast and Friendly

Aug 16, 2025

Very professional & helpful

Aug 16, 2025

I can always reach someone to talk to. And messages are answered in a timely manner.

Aug 12, 2025

We like our Doctor, our ARNP, the office staff and the location.

Aug 9, 2025

Friendly and professional staff

Aug 9, 2025

The staff and doctors are awesome!

Aug 7, 2025

I like my APRN, Barbara Austin & my doctor, [full name].

Jul 31, 2025

The employees are amazing and and so helpful, the location is always clean and efficient and great location

Jul 27, 2025

Friendly staff

Jul 27, 2025

Professional