Dr. Alissa Ballard, DO

Family Practice/General Practice

2630 State Highway K

O'Fallon, MO 63368 Directions

6362405454

doctors.bjc.org

4.9 out of 5

273 verified ratings

273 Ratings, 105 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2025
Was there anything that you feel was outstanding?
The receptionist, nurse and the doctor were all very friendly and informative.
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Dr Ballard was above excellent. She cared about my grief situation and was very helpful in charting a plan for my recovery.

Aug 11, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent! I am extremely lucky to have such a great team!

Aug 6, 2025
Was there anything that you feel was outstanding?
This was a new patient visit, the entire staff was courteous, helpful, and just overall kind.
What could have been done to improve your experience?
Nothing…it was great.

Aug 6, 2025
Was there anything that you feel was outstanding?
Everyone I met did a great job thanks!

Aug 4, 2025
Was there anything that you feel was outstanding?
Everyone was Great!!
What could have been done to improve your experience?
None

Aug 2, 2025
Was there anything that you feel was outstanding?
All that were involved in my care were extremely nice and very professional
What could have been done to improve your experience?
Nothing, everything was great

Jul 30, 2025
Was there anything that you feel was outstanding?
Good service
What could have been done to improve your experience?
Na

Jul 29, 2025
Was there anything that you feel was outstanding?
Dr. Ballard is very good at listening and involving the patient in medical decisions.

Jul 28, 2025
Was there anything that you feel was outstanding?
All the staff is very helpful and friendly !!! Dr Ballard is a Great Dr.

Jul 25, 2025
Was there anything that you feel was outstanding?
Dr. Ballard & staff are always WONDERFUL to deal with, very polite and kind.

Jul 17, 2025
Was there anything that you feel was outstanding?
Staff and Dr Ballard provide me excellent care and professionalism. I feel so at ease with them and feel like they are my core front line team in my health journey. I’d be lost without them.
What could have been done to improve your experience?
I’ve really nothing. The wait time is always reasonable-the visits are as long as they need to be and still not feel rushed.

Jul 14, 2025
Was there anything that you feel was outstanding?
Dr. Ballard and the nurse worked hard to clear the impacted wax from my ears.
What could have been done to improve your experience?
The visit went well. No improvement is necessary.

Jul 11, 2025
Was there anything that you feel was outstanding?
The nurse was very friendly and fun to talk to. Dr Ballard listens very well and is very informative, she remembered my goals and objectives and is helpful in recognizing were I am for accomplishing them.

Jul 9, 2025
Was there anything that you feel was outstanding?
Dr. Ballard and her nurse work very well as a team. I felt very welcomed and comfortable during the entire appointment. They both listened to my concerns and I feel I received the best care.
What could have been done to improve your experience?
Nothing

Jul 9, 2025
What could have been done to improve your experience?
Nothing

Jun 27, 2025
Was there anything that you feel was outstanding?
I would like to recognize the staff and Dr. Ballard. I felt welcome, and everyone was kind and courteous. Excellent customer service/patient.
What could have been done to improve your experience?
Nothing!

Jun 26, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing. My visit was as good as it gets

Jun 25, 2025
Was there anything that you feel was outstanding?
Dr Ballard listens to my issues, tries to help me with symptoms & to obtain a diagnosis. It is a nice change & how it should be.
What could have been done to improve your experience?
NA

Jun 25, 2025
Was there anything that you feel was outstanding?
I can’t think of anything
What could have been done to improve your experience?
It’s fine the way it is

Jun 23, 2025
Was there anything that you feel was outstanding?
Dr.Ballard & her nurse, I forgot her name, but she was very nice and helpful .
What could have been done to improve your experience?
Everything was great

Jun 17, 2025
Was there anything that you feel was outstanding?
Everyone made my visit enjoyable.
What could have been done to improve your experience?
Not a thing

Jun 14, 2025
Was there anything that you feel was outstanding?
Dr. Ballard and nurse

Jun 11, 2025
Was there anything that you feel was outstanding?
Dr Ballard takes her time with you and doesn’t rush.

Jun 10, 2025
Was there anything that you feel was outstanding?
The doctor and her assistant are always amazing.
What could have been done to improve your experience?
Everything was great thank you!!!

Jun 10, 2025
Was there anything that you feel was outstanding?
Dr Ballard and [staff] - exude excellence in their caring, respectfulness, courtesy, and treatment of me during the total time that I am a patient there. Please do recognize their excellence in the above categories of their professional line of work and for just being the kind and caring people that they are

Jun 9, 2025
Was there anything that you feel was outstanding?
Everyone.

Jun 6, 2025
Was there anything that you feel was outstanding?
As always, Dr Ballard and her nurse knocked it out of the park. I'm 69 yrs old and I never had this level of expertise in healthcare. Dr Ballard always promptly answers my online requests also.
What could have been done to improve your experience?
Honestly, I dont have a complaint.

Jun 1, 2025
Was there anything that you feel was outstanding?
Everyone was very nice

May 24, 2025
Was there anything that you feel was outstanding?
[Staff] and Dr. Ballard have always given excellent and friendly care. With Dr. Ballard I feel like we are a team.

May 23, 2025
Was there anything that you feel was outstanding?
Courtesy and respect was excellent: I felt valued as a patient and seen a human.

May 23, 2025
Was there anything that you feel was outstanding?
Dr and staff excellent and friendly and professional!!!

May 22, 2025
Was there anything that you feel was outstanding?
I like Dr. Ballard and her manner. She’s professional and knowledgeable.

Apr 30, 2025
Was there anything that you feel was outstanding?
Dr. Ballard and the nurse are amazing, friendly, caring, helpful, knowledgeable and excellent. I never feel rushed.

Apr 29, 2025
Was there anything that you feel was outstanding?
Concern for well being after my wife passing away

Apr 29, 2025
Was there anything that you feel was outstanding?
I would recommend Dr. Ballard to anyone she is great

Apr 26, 2025
Was there anything that you feel was outstanding?
Dr Ballard and staff were all friendly n knowledgeable.

Apr 26, 2025
Was there anything that you feel was outstanding?
New patient of Dr Ballard's. Very pleased with the time Dr Ballard gave me. I felt very at-ease discussing my medical concerns. Would recommend her to friends and family for sure.

Apr 22, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly. I felt like both the nurse and the doctor took their time with me and listened to what I was saying.

Apr 18, 2025
Was there anything that you feel was outstanding?
Doctor, visit and result of test were very timely and appreciated!

Apr 16, 2025
Was there anything that you feel was outstanding?
Doctor and staff show excellent care and would recommend this office!!

Apr 16, 2025
Was there anything that you feel was outstanding?
The doctor was friendly and professional. I did not feel rushed at anytime.

Apr 11, 2025
Was there anything that you feel was outstanding?
Both Dr. Ballard and her nurse were excellent.

Apr 10, 2025
Was there anything that you feel was outstanding?
Dr Ballard is an Awesome doctor... Very caring and concerned about me as her patient .. her nurse is also wonderful ...

Apr 7, 2025
Was there anything that you feel was outstanding?
Dr Ballard and staff are awesome .

Mar 26, 2025
Was there anything that you feel was outstanding?
Everyone was friendly, efficient and professional

Mar 26, 2025
Was there anything that you feel was outstanding?
Everyone from the front desk personal all the way up to and including the doctor were friendly and knowledgeable.

Mar 25, 2025
Was there anything that you feel was outstanding?
Each person I encountered treated me with courtesy and respect. Dr. Ballard takes time to review everything, answer my questions and responds to messages.

Mar 25, 2025
Was there anything that you feel was outstanding?
Every one was great from check in to visit.

Mar 21, 2025
Was there anything that you feel was outstanding?
I love doctor ballard and her nurse. They are so helpful and caring.