Arnold Glen Fontanilla

Family Medicine

6981 North Park Drive, Suite 200A

Pennsauken, NJ 8109 Directions

856-663-4949

doctors.virtua.org

4.8 out of 5

287 verified ratings

287 Ratings, 78 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 4, 2026
The office staff needs people skills. Out of 3 staff, no one looked up when people walked in. After waiting, someone asked if I was with someone else. I wasn't. They all kept looking at their screens. Ready to argue when I presented an issue I was having with a form. They named a person they were having trouble with on the phone. They all talked about her, loudly. They had contempt for her. Is that how they talk about me after we hang up? I waited 45 minutes past my appointment time with no one filling me in on when the MD would be coming to see me.

Feb 27, 2026
Almost every time I visit, it seems like I'm just a number to the person in the receiving area. Maybe it's not the person. It's probably just be how I look. Out of the three at the counter, the other two seem to be friendly and accommodating. Just my luck, I always end up with that particular one.

Feb 26, 2026
Grateful.

Feb 19, 2026
Very professional, attentive and respectful.

Feb 12, 2026
My provider is very professional and care for my health overall, I will recommend my provider to anyone.

Feb 9, 2026
Everything went great, front desk check in could do better but everyone else were very helpful and attentive.

Feb 4, 2026
I was very satisfied

Jan 28, 2026
Hi, the provider is really very good, Dr. Fontanilla, right? And the staff was good, but the follow-up, I have a little problem, right? Once I got the results and I try really to go back and ask for help, I've been calling several times, but it's either cut up or no message or whatever. So I cannot even follow up on that, on the visit. Thank you so much. But the provider is very good.

Jan 16, 2026
I was not happy with the provider Fontanilla and would not see him again.

Jan 15, 2026
Excellant provider

Jan 12, 2026
Dr fontanilla was great

Jan 12, 2026
Love Dr. Fontanilla and the staff. Less love for the construction noises. That was a lot.

Dec 4, 2025
Mostly good

Dec 1, 2025
Always Productive

Nov 20, 2025
I felt very confident and comfortable with the doctor. He has a very great bedside manner making it easy to discuss all my medical background and current concerns. I have recommended him to family members because he's such a great doctor.

Nov 3, 2025
The Doctor listened to my concerns and made sure I understood everything.

Oct 28, 2025
I was very happy with the first time seeing this doctor, not my regular doctor. He was very good. Thank you.

Oct 21, 2025
Everything was fine, as is usually the case.

Oct 15, 2025
No people people when you first come in so are not friendly like they had a bad night or day Just so not all. I do understand everyone is different but in the front should be a little more welcoming that's just me my opinion . I do understand everyday is different but a people peoples is a pleasant person all the time

Oct 13, 2025
I'm very very pleased for the service that I received & thank yous so very much!!!

Oct 13, 2025
Front desk staff were very unprofessional and unhelpful. They were more concerned with their own conversation than helping the arriving/departing patients. Very minimal responses and didn't let me know when I was checked in or checked out they just spun their chair around and ignored me.

Oct 13, 2025
The Receptionist, should be more Friendly and Accomodating

Oct 10, 2025
You guys did very well.

Oct 9, 2025
The doctor was 30 minutes late and only spent 3 minutes in the room with me. He was in a bad mood and took it out on me. I've been a patient for many years, but I will not return after this incident.

Oct 7, 2025
I'm unhappy because I'd like to go through my family doctor for simple (non-controlled substance) medications but he almost always wants to refer me out to specialist. Since when do we see specialists for every little thing? Now I have to go online to get rash medication. I think this will be the last time I waste my time coming.

Oct 7, 2025
Excellent service across the board A+++

Oct 6, 2025
I love my doctor visits because of his professionalism, and the way he approaches every question I have.

Oct 2, 2025
Very pleasant and helpful physician. .. staff very Efficient

Sep 26, 2025
Every time I see Dr. Fontanilla, it puts a smile on my face. I consistently come away feeling he's my favorite primary doctor that I've ever had.

Sep 15, 2025
Dr. Fontanilla is a dedicated doctor who is sincere about my health care. I will probably stay with him until I die.

Sep 9, 2025
Great experience with Dr. Fontanilla and his staff. Right on time, never rushed.

Sep 4, 2025
Very professional and listened to all my needs and requests.

Sep 3, 2025
Receptionist should be more pleasant

Aug 28, 2025
The front desk was not welcoming. They put my insurance in incorrectly and im still fighting to get it changed to the correct insurance. I waited for 40mins past my appt time in the room. When I was finally seen, my appointment was 13mins long. Im not sure if there was a misunderstanding but the appointment was tense. Im not comfortable saying much more.

Aug 26, 2025
My doctor is very thorough and really pays attention to providing individualized care. Would definitely recommend to others!

Aug 26, 2025
Good

Aug 22, 2025
The physician expertly handled my visit. He gave me a thorough and clear overview of my test results and conditions. He also answered my questions in detail. For me, it's still the front desk personnel that prevents me from providing a flying review. Some smiles and being cordial would be helpful. A little random act of kindness would go a long way.

Aug 15, 2025
I'm extremely happy with my Care team. They are the best!!

Aug 14, 2025
Doc was a natural born teacher; didn't rush the visit

Aug 14, 2025
Dr. Fontanilla is an outstanding physician. He is very informative, and we enjoy working with him, period.

Aug 12, 2025
Great experience.

Aug 11, 2025
My provider and staff have always treated me very well.

Aug 11, 2025
I love Dr. Fontanilla, he is very thorough and he encourages his patients to be proactive in their care. I feel comfortable knowing that he hears my concerns and helps me to achieve realistic goals. His staff is also very friendly and helpful.

Aug 8, 2025
I love going to this office. Since starting to go to this establishment 2 years ago I am so happy I found my physician. Before coming here, I did not go to the doctor for 8 years, since it was hard for me to find a physician that listened to my concerns and made me feel comfortable. In addition, the staff is incredibly friendly and knowledgeable.

Aug 8, 2025
Always feel welcomed

Aug 7, 2025
Everything was great

Aug 6, 2025
Fruitful experience

Aug 5, 2025
Everything was great with my visit

Jul 31, 2025
I was not comfortable with some of the misstated comments regarding my diagnosis, nor his mentioning other patients that had certain similar conditions.

Jul 31, 2025
I would say that the nurses are excellent and that Dr. Fontanilla is a fantastic doctor. Thank you.