Armstead, Melissa

Family Practice/General Practice

4.7 out of 5

87 verified ratings

87 Ratings, 45 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 29, 2025
Was there anything that you feel was outstanding?
Everyone is always so nice, I have to compliment all of them.
What could have been done to improve your experience?
Nothing.

Oct 28, 2025
Was there anything that you feel was outstanding?
Dr M A Armstead
What could have been done to improve your experience?
Visit was very good

Oct 27, 2025
Was there anything that you feel was outstanding?
Melissa Arstead NP
What could have been done to improve your experience?
nothing

Oct 24, 2025
Was there anything that you feel was outstanding?
Everyone I came into contact with. I was in a lot of pain and needed answers with a resolution to my lower back pain so that I could get back to work and my life 100%.

Oct 14, 2025
Was there anything that you feel was outstanding?
entire staff
What could have been done to improve your experience?
Nothing

Oct 10, 2025
What could have been done to improve your experience?
I left feeling like I needed more confirmation for the cause of my symptoms. I was educated on ways to manage symptoms but not really a cause for the symptoms.

Oct 7, 2025
Was there anything that you feel was outstanding?
I always feel supported and listened to regarding any concerns I may have.
What could have been done to improve your experience?
Nothing.

Oct 3, 2025
Was there anything that you feel was outstanding?
Dr Melissa Armstead
What could have been done to improve your experience?
Nothing

Oct 3, 2025
Was there anything that you feel was outstanding?
Bjc has wonderful l Dr & staff

Oct 3, 2025
Was there anything that you feel was outstanding?
Loved the nurse and the doctor! Provided great care and listened to all my concerns!
What could have been done to improve your experience?
Nothing!

Sep 24, 2025
What could have been done to improve your experience?
No!

Sep 20, 2025
What could have been done to improve your experience?
I felt like Melissa was burnt out and I was disappointed that she didn’t give me more insight or clarity to my medical conditions. After a subpar exam, I felt like instead of leading the care and suggesting what she would have me do, she asked me what I wanted to do.

Sep 17, 2025
What could have been done to improve your experience?
Listen

Sep 16, 2025
Was there anything that you feel was outstanding?
The care staff is always welcoming and friendly every visit.

Sep 15, 2025
Was there anything that you feel was outstanding?
Dr Armstead was amazing. I walked in right from a breast cancer diagnosis. She was thorough and extraordinarily kind and personable.

Sep 11, 2025
Was there anything that you feel was outstanding?
Miss Armstead was so AMAZING. Honestly I think I’d say she was the best Dr I’ve seen. She was not rushed in any way, I didn’t feel belittled or lacking knowledge by asking questions. She supported me and helped resolved my concerns and fears. I’m not easily impressed but she has done it.!

Sep 9, 2025
Was there anything that you feel was outstanding?
Melissa is wonderful. Couldn’t ask for a better provider.

Aug 29, 2025
Was there anything that you feel was outstanding?
I haven’t seen a primary care provider since 2019. Dr. Armstead was a breath of fresh air! Her smile lit up the room when she walked in, very pleasant & didn’t make me feel rushed through our visit. She was clear & concise, throughly explaining her observations & advisement’s. I’ve been looking for a primary care provider like Dr. Armstead for several years & nope I’ve g found her here. Thank you!

Aug 23, 2025
What could have been done to improve your experience?
wait time

Aug 20, 2025
Was there anything that you feel was outstanding?
Dr.Armstead and staff were excellent,extremely knowledgeable,considerate and kind. They put me at ease the moment they entered the room.
What could have been done to improve your experience?
It was great.

Aug 20, 2025
Was there anything that you feel was outstanding?
Dr Armstead has provided me the best of care and treatment. My health has so improved I was able to be taken off two medications. She has supported my care so well.

Aug 5, 2025
Was there anything that you feel was outstanding?
Just started seeing Melissa as my new PCP in January and love her! My goal is to be a nurse practitioner one day and clinicians like her make me excited to become a provider.

Aug 2, 2025
Was there anything that you feel was outstanding?
Melissa was awesome, thorough and very attentive!
What could have been done to improve your experience?
N/A

Aug 2, 2025
Was there anything that you feel was outstanding?
Extraordinary indifference to the patient's suffering and extraordinary lack of compassion.

Jul 24, 2025
Was there anything that you feel was outstanding?
Both Melissa and the nurse were extremely professional during my last minute visit, to address a leg wound/tetanus shot. Clear communication with everyone!!
What could have been done to improve your experience?
Nothing, excellent care!!

Jul 24, 2025
Was there anything that you feel was outstanding?
I love everyone in the office! I’m 62 and it’s the best doctor and staff I have ever had.
What could have been done to improve your experience?
Nothing

Jul 21, 2025
Was there anything that you feel was outstanding?
Melissa
What could have been done to improve your experience?
No improvement needed

Jul 17, 2025
What could have been done to improve your experience?
Nothing. Everyone was courteous and interested in making sure that all of my symptoms were addressed.

Jul 15, 2025
Was there anything that you feel was outstanding?
Melissa is truly one of the most caring medical professionals Ive ever dealt with - she is remarkable.

Jul 10, 2025
Was there anything that you feel was outstanding?
Yes it was great
What could have been done to improve your experience?
It was great to meet ms Melissa

Jul 5, 2025
Was there anything that you feel was outstanding?
The Team = the people Very respectful and professional s
What could have been done to improve your experience?
Nathing

Jul 3, 2025
Was there anything that you feel was outstanding?
Mellisa was excellent

Jun 25, 2025
Was there anything that you feel was outstanding?
Melissa was top notch and made me feel very comfortable with her care and was quick to get me set up with the specialist that I needed.

Jun 24, 2025
Was there anything that you feel was outstanding?
Dr Armstead is patient and explains all things in layman's terms. She gives a step by step of what is happening and what needs to be improved for optimal health outcomes.

Jun 17, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Jun 11, 2025
Was there anything that you feel was outstanding?
The complete staff was more than exceptional.
What could have been done to improve your experience?
They are quite fine just the way they are.

Jun 1, 2025
Was there anything that you feel was outstanding?
Melissa is a thoughtful practitioner and very knowledgeable.

May 28, 2025
Was there anything that you feel was outstanding?
Dr. Armstead is an excellent doctor. I love the way she listens and understands what I am talking about. She is very patient and lets me know she understands. I appreciate the way she explains things to me. She makes me feel she is really concerned genuinely about my health.

May 6, 2025
Was there anything that you feel was outstanding?
Dr Armstead is an incredibly refreshing physician-she takes the time to review and explain details of test results, address questions/concerns and explore options available to address health concerns.

Apr 18, 2025
Was there anything that you feel was outstanding?
The reception and the aid as well as DNP Armstead were very much in sync and versed in knowing about my med history. They were all thoughtful, kind and professional.

Apr 11, 2025
Was there anything that you feel was outstanding?
All of the people where very courtesy and made me feel comfortable

Apr 11, 2025
Was there anything that you feel was outstanding?
Dr. Armstead is an amazing doctor. Her bedside manner is excellent. She listened to me and gave me great professional advice. I felt like she really cared about my health and overall being. She is a great doctor and asset to BJC. I will be spreading the positive word about her!

Apr 8, 2025
Was there anything that you feel was outstanding?
The entire team was so courteous and professional. NP ARMSTEAD IS A KEEPER.

Mar 26, 2025
Was there anything that you feel was outstanding?
Dr. Armstead is always pleasant, professional and proficient! She really listens to your concerns before addressing them and works with you towards an effective solution. Kudos, Dr. Armstead!! Also her MA/nurse was very kind. 😊

Mar 25, 2025
Was there anything that you feel was outstanding?
Melissa was wonderful giving me options for ways to handle my bladder issues. So informative!