Arbor Health - Emergency Department
4.1 out of 5
639 verified ratings
639 Ratings, 331 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 7, 2025
I specifically refuse to receive service but they still performed it anyway. I wasn't injured. I didn't need assistance and I did not need a bill for something I was refusing. I consider this to be extortion and it should be illegal
Feb 7, 2025
ED registrar was amazing and all staff I interacted with. Thank you
Feb 3, 2025
Nurses were kind and thoughtful
Jan 31, 2025
I love the morton ED department! The staff is always professional and caring, I recommend them to everyone.
Jan 31, 2025
Communication between patient-doctor nurses or great.I had no problems.Just had problem with the printer not printing out my treatment.But the dog explained it and put it in paper.So it was fine over all great experience
Jan 25, 2025
All good
Jan 24, 2025
I got my bad back fixed!!
Jan 24, 2025
Overall care is great and how the staff interacts with each other is comforting
Jan 24, 2025
Everything. So fast and everyone is super nice. Best ER visit ever
Jan 22, 2025
Nurses and xray staff.. Great communication
Jan 20, 2025
The on-call doctor (I think his name was Dr. Caleb) was outstanding! He came in and said he had heard my cough and was very disturbed! I was given the best of care and I totally appreciate it!
Jan 18, 2025
Not now was well taken care of
Jan 18, 2025
I have epilepsy and other medical conditions and am fortunate to live so close to such a great medical facility.
Jan 17, 2025
Dr Spera stood outside my door asking me about medication I have and a previous C diff... This is a HUGE HIPPA violation to talk to me outside the room with other patients in rooms next door. He treated me like I was a drug seeker. I had already explained I did a half oxycodone to help with pain that I had from my C diff 7 months earlier and he did a Urine Drug Screening that was a waste of my money and time!! I have been in the medical field all my life and to have Dr Spera show absolutely not one ounce of compassion or interest was disgusting. Dr Spera is the worst doctor I have EVER encountered and should not be practicing. The staff was AMAZING and I have had encounters with most of them with my mom and sister who both suffered Strokes. I was severely sick for 7 days but felt I would rather die than see Dr. Spera again. I won't pay for his services and Urine Drug Screening. If you have any questions call 253-678-8303 Debra Mullen. I'm still thinking of reporting for HIPPA
Jan 17, 2025
Excellent Dr.! Even took time to find primary care Dr. for me since I am new in the area!!!Thank you for such great care!!!
Jan 17, 2025
Quick check in and taken right in to see a nurse. She was great. Then it was shift change and she went home. X-ray tech was kind and efficient.
Jan 17, 2025
I have always had nothing but exceptional care in Morton. Everyone is so professional and caring. Everyone from my medical team was wonderful. And the EMT'S. Thank you from my heart. [ ]
Jan 17, 2025
The empathy and ❤ care was excellent including their safety concerns for my return 🏡 home.... I was WISELY kept in the lounge area until proper transportation arrangements were made for my safe return😄😊
Jan 17, 2025
The care and professionalism thank you so much
Jan 14, 2025
The entire experience.
Jan 14, 2025
Jolene, the receptionist was amazing, kind, professional attentive. Deneen, the nurse Was kind attentive, professional efficient. Dr. Lee is a great doctor. The nurse from traveling was very effective also. I felt like I was in a designer hospital. Every need was taken care of.
Jan 14, 2025
This is the 2nd time I’ve come here, injured after a skiing accident. Both times it was the absolute best ER experience I’ve ever had! It probably helps that they weren’t busy at either visit, but I have a feeling they would be just as nice in a busy time. Both times they had me in a room immediately and handed my husband the paperwork to fill out instead of the injured miserable person. The only stutter was the front desk kid who greeted us, checked me in, and processed the paperwork. He was polite and kind for sure, but he seemed scattered, forgetful and made a lot of mistakes. Maybe he’s really new and needs more training? Again, he was nice and really tried, but I think I was the only patient there, or 1 of 2? What would happen if they had a crazy busy time? I think he’ll get it, just needs training, experience and confidence.
Jan 11, 2025
Everything was very professional & patient centered
Jan 6, 2025
All attendance did well & over & above the entire staff !
Jan 3, 2025
It was, hands down, the best ER experience I have had in 88 years.
Jan 3, 2025
My child had a snowboarding accident and hit his head, the staff, doctors, and lab technician were all great! I have already talked about our visit to several people.
Dec 28, 2024
The only thing that I heard was that my primary doctor wasn't fully up to speed with my visit to the ER. That's communication between arbor health and the VA.
Dec 27, 2024
Courtesy of staff and lack of wait time
Dec 21, 2024
Everything! The Doctor didn't give up until he found what was wrong and probably saved me!
Dec 16, 2024
Great service
Dec 13, 2024
Everything was outstanding, professional, and caring. The doctor explained the situation, including why my wife needed to be sent to a hospital that had the capability for her care, equipment specialist, etc. She also explained why it would take a while to find a hospital in the area.
Dec 13, 2024
I was impressed with how quickly I was in and sent home I was expecting a longer wait time The Dr was very compassionate as I am a cancer patient.
Dec 13, 2024
Level of concern for my health.
Dec 9, 2024
The doctor, nurses and all that took care of me was right on the ball. I got there and was immediately taken back to a room. I was told everything they were going to do before it was done. All were very professional. I was very impressed with all of the people that took care of me. Thank you!!!
Dec 7, 2024
Kind, genuine, overall quality care. Thank you
Nov 29, 2024
Way better hospital than I've been to. I will definitely keep driving to this hospital for any needs for me and my family.
Nov 29, 2024
Prompt care from the time I came in. The Doctor Handsome, Cute Nurses, And Sweet Man who did the scan, I felt very fortunate to have such great care here at Arbor Health Morton.
Nov 22, 2024
The nurses were outstanding and made the ordeal comfortable. A special thanks
Nov 8, 2024
The nurses and doctor that helped me were compassionate and thorough. They quickly coordinated transportation for me to have surgery in olympia.
Nov 8, 2024
Great experience! Thanks for the care.
Nov 8, 2024
I was brought by a friend after a fall at home. I was bleeding so was taken immediately to an exam room. Check in was completed there. The first person to treat me might have been a mid level provider. He was so concerned, polite and efficient. I immediately knew I was in good hands. The nurse and doctor were equally professional and kind. The CAT scan was performed by a man I knew so I was in good hands. We are so privileged to have such a great facility in eastern Lewis County!
Nov 6, 2024
They took great care of me and kept my husband informed im alive and after being in ICU for 5 days at OHSU AND WAS REALEASED [ ]! Home now and taking one day at a time recovery!!
Nov 4, 2024
The dr listened and answered my questions
Nov 4, 2024
Kindly treated and respectful alignment
Nov 4, 2024
Everyone worked quickly and efficiently yet they were so kind and encouraging to me and my husband.
Oct 25, 2024
Everyone did well and I was satisfied.
Oct 21, 2024
The er dr is an amazing informitive dr.
Oct 18, 2024
I was given supplies for at home wound care which I greatly appreciated
Oct 14, 2024
I have told people I care about in our area to go to Morton. It’s beyond worth the drive and the staff is seem less with care. I was checked on multiple times for comfort and needs. The doctor that handled the procedure made it as painless as possible and I’m healed now from their efforts. Ty Morton night crew, I will come back every time
Oct 14, 2024
They save me