Keep it up

Good customer service & very nice people

Dr. Amanda Francis made sure I got the best way to get my new medicine to try out at the best price. I appreciate that. She took extra time to make sure I was taken care of the proper way.

My appointment was at 1:00 p.m. They saw me at 3:00 p.m. No one ever told us why it was delayed. It was my first visit with her, but I've had doctors who dig deeper and give you a clear reading of your tests. I think they could improve a lot more.

I waited 2 hours past my appointment time to see this provider.

This doctor was extremely abrupt, had no apology for the two-hour wait, and did not look upon swabbing, inserting, and I would actually be afraid to have this doctor touch me again.

Dr Francis was excellent!! Very kind, patient and professional!! It was a great experience especially since I was nervous and it was the first time seeing her! I would go back to her she was very good! The wait time took awhile though my appointment was at 1:30 pm I did not get out of the office until around 3 pm but overall I was pleased and happy with my appointment with Dr. Francis. I would go back! Thank you

I felt very comfortable with my provider and she was very understanding

Dr. Francis was great. However, I waited for 45 minutes past my appointment time int he waiting room (I was told she was running 20 minutes behind). I then waited another 30 minutes in the exam room before the nurse came in to take my history. I then waited another 20 minutes (in a gown) for Dr Francis to come in the room. I had arrived 10 minutes for the appointment since I am a new patient, and did not see Dr. Francis until 2 hours later. That is a complete lack of respect of a patient's time.

The wait time was extremely long. I waited almost two hours to see the doctor. I wanted a cup of water since I was waiting a long time and there weren't even any cups available.The Doctor had provided general age related information. This facility needs to optimize the wait time to provide more efficiency for the patients.

To begin, my appointment was at 1:45 and I was seen at 3:30. This is because they forgot about me in the waiting room. But more importantly, This was one of the worst and most distressing doctor appointments I have ever went to, especially with how anxious I was about my condition. She completely dismissed all my concerns and was set on convincing me I had no actual medical issues, and that it was all in my mind. Every word I said was met with derision and dismissal and the utmost effort to prove me wrong. She also compared me to her trans patients saying, my issues were all dysmorphia/self image related. All in all this was one of the worst doctors I have had the unfortunate experience of meeting .