Amanda Francese, NP

Nurse Practitioner

2 Palisades Dr

Albany, NY 12205 Directions

518-458-2000

www.sphp.com

4.9 out of 5

157 verified ratings

157 Ratings, 60 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 22, 2026
Very fast and efficient, perfect for a follow-up appointment. Thank you!

Apr 21, 2026
She is great. She really spends time with patients and explains things clearly.

Apr 21, 2026
Invested a lot of time in evaluating my insomnia, lifestyle and activity plus prerequisites to going to sleep at night.

Apr 15, 2026
None at this time.

Apr 14, 2026
Straightforward and informative.

Apr 8, 2026
She was very thorough, explained issues clearly.

Mar 27, 2026
Clear advice and instructions that have had a positive effect.

Mar 25, 2026
I'm glad she's my provider.

Mar 25, 2026
Thanks again Amanda Frances you exceeded my needs

Mar 23, 2026
She seemed genuinely concerned for my well being.

Mar 19, 2026
This was my first visit with her ever. What a great visit ! I mentioned I had a close contact that had talked to me about using a much more comfortable "appliance" instead of the combersom "CPAP" system. She explained that my condition was much to serve and the appliance wouldn't work for me ! Then explained why .. Needless to say I left the office e impressed !

Mar 17, 2026
see previous response

Mar 17, 2026
She spent enough time with me to talk through all my concerns, and did it in a positive, encouraging way. She suggested solutions that made sense.

Mar 10, 2026
She made this visit to the sleep center the best one that I've had here ever.

Feb 27, 2026
Explained things easy for me to understand.

Feb 23, 2026
I very much appreciated having a full one hour appt.

Feb 13, 2026
All went well

Jan 28, 2026
Very knowledgeable, thank you !!

Jan 22, 2026
She listens carefully, asks relevant questions, had some advice and insights.

Jan 6, 2026
I felt a little rushed but accomplished everything I needed to im the visit.

Jan 5, 2026
I appreciated her listening skills and empathy.

Dec 31, 2025
Very nice to discuss my issues with

Dec 19, 2025
Also , a very pleasant person

Dec 18, 2025
Smart,knows how to listen she is easy to understand,

Dec 15, 2025
I wish you had an excellent button instead of just very good. 😊

Dec 4, 2025
Prett straight forward

Dec 1, 2025
Amanda is great she took the time to help me. She listened to everything I told her and documented it and she explained future help that she could offer me. And it was heartfelt.

Nov 26, 2025
I liked very much that she was not only kind yet professional...she made sure I left the appointment with my questions answered and explained all info and tips for better cpap therapy as well as light hypervigilant sleep issues.

Nov 25, 2025
I made an appointment, arrived on time, then was made to wait while the provider fit in the person accompaning the previous patient then apologizing for for the wait due to an "unexpected 2 for 1". Making scheduled patients wait while seeing unscheduled in a non emergency situation is not acceptable.

Nov 19, 2025
Very very pleasant and kind

Nov 18, 2025
Kind, Thorough, Knowledgeable and Timely care. Amanda checks all the boxes.

Nov 4, 2025
This was my first time seeing Amanda Francese (my previous provider has retired). Amanda was wonderful and quite informative. I had several questions about my treatment and possible other treatments, and she answered everything in clear, understandable terms. I look forward to seeing Amanda Francese in the coming years.

Nov 4, 2025
New member, my first time meeting this provider, and new my medical records.

Oct 29, 2025
She is an excellent Nurse Practitioner

Oct 27, 2025
She went out of her way to address a concern of mine that was not strictly a sleep issue.

Oct 14, 2025
She is polite articulate and genuine.

Oct 14, 2025
Very professional.

Oct 8, 2025
Your problem is the excessive wait time to get an appointment. I waited 2 months for initial visit. After testing I am waiting another 2 months for follow up. Your provider is fine.

Sep 30, 2025
Amanda was the first person I’ve seen that actually looked at my results in a positive way. Instead of focusing on my total sleep score and the leakage that occurs. She looked at my apnea’s and amount of sleep which were both good.

Sep 29, 2025
She makes great suggestions.

Sep 23, 2025
She was very knowledgeable and helpful.

Sep 22, 2025
See previous "A-OK" comments.

Sep 22, 2025
I was very well treated snd all questions answered.

Sep 17, 2025
Follow up appointment could be sooner

Sep 16, 2025
She is excellent.She is very knowledgable, competent, a good listener and easy to talk with.

Sep 11, 2025
I am very grateful to have NP Francese as a provider.

Sep 8, 2025
Good speaking with her, listened and gave valuable info

Sep 8, 2025
She is good at what she does.

Aug 25, 2025
NP Amanda was courteous & respectful. She immediately extablished good rapport w/me. She was thorough & knowledgeable

Aug 19, 2025
Muy amable y me explicó todo muy bien y tuvo buenas actuaciones con migo