Excelente

Excellent and super satisfied!

10 stars

I really really love UM I love UM so much that I basically moved my whole family over to the UM family. I have a very large family. I have a husband with many many medical conditions, problems, etc., and the whole family came to you after my very first visit I moved my whole family to you. My daughter has a condition that I went to children’s hospital. I’ve been to clinics all over Miami Broward wherever they sent me, I was gone no one no one no one was able to find out what was wrong with her. They never treated me with the respect that we deserved people in a medical field. It was rude that they tend to be rude. Very impatient. Speak to you as if you don’t matter to belittle you I mean from Jackson health systems to Holtz Children’s Hospital to Miami‘s Children’s Hospital all the way to Kendall to West Kendall. I have drove 23 hours to see a doctor a specialist for my child just to be not Heard Overlooked these spoken to as if I am a child. It’s like I don’t know what’s going on in the medical field today I really don’t know what’s happening because I mean they just so disrespectful. They just don’t care to listen. Don’t care to hear you and I have bits of soul so many places that’s like basically all the same even though they’re not connected in anyway, but they are literally all the same And it’s terrible. Just terrible the way they treat you how they belittle you and refuse to listen to you, but when I came to UM for my daughter, the very first doctor to see her and the same doctor to see her right now today she took care of her. She listened to me. She listened to her. She never made me feel less than she never tried to belittle me talk down to me. She would think it is very respectful. It was very mindful of your time I go to clinic or doctor visit that you there for six hours Four hours five hours and to me that was just the norm but the UM doctors then nothing like that even the nurses they are very respectable very mindful of your time very nice and polite and they speak like human beings. They don’t brush you to the side. They don’t make you feel you know bad for coming to their clinic to experience with UM it’s just awesome like awesome awesome awesome Jackson hospital. Hope Children’s Hospital they there quality the care you get is not good now will they take care of what’s wrong with you? That’s very likely but the way they talk to you the way the nurses treat you they are. The rule is most obnoxious Like the bedside matter until it just do not exist and my kids was born over there and I went there for many many many many years because I felt like I just had no options. I had no choice choices. I thought I couldn’t afford to go anywhere else. I thought that was all the best I could do And that, and then I started to move around to look at other places to go to other places and the experience was more of the same very bad behavior very racist oh my goodness I could not tell you the racism that I have experience. I went to the emergency room For myself, and I was feeling very lightheaded very dizzy no pain just lightheaded and dizzy to make a very long story short, they admitted me they said my blood was very low somewhere in my body. I was bleeding and I was losing blood although I wasn’t on my period. I had no open wounds no cuts no anything no pain at all absolutely no pain. I felt lightheaded and dizzy. That was it. That was the total reason I was coming, and I was feeling that way for very long time off and on, but for a very long time so I went to the emergency room they admitted me they run test they call a hematologist blood specialist they came at HIV test which I’m very much aware of every… Go to the first thing they do is give me HIV test although I’ve been with the same man for over 30 years. I’m not a drug user of me. I don’t use strokes of any kind I don’t drink I don’t smoke but it seem like HIV is the first thing they wanna do which is fine if that’s what you need to do fine do the HIV test HIV comes back negative thank God but that’s not a surprise at all. OK they admit me in the hospital then they start to terrify me telling me you lose it so much blood if your blood get any lower, your heart is gonna stop and we’re not gonna be able to do anything for you I’ve heard this being said to me directly and those words many many times your blood is getting too low. We don’t know what to do. We don’t know what’s going on. Your blood is getting low. I said what maybe I need to go well I would suggest that because if anything happened to you, we can’t be responsible. I said understand but maybe I should go somewhere else say you don’t know what to do. We are trying to help you ma’am. We’re trying to get to the bottom of this. You have to be patient speaking very disrespectful, scaring me out of my mind. I can’t even think straight at this moment I’m alone. I feel so lightheaded, as if I’m going to pass out at any minute I feel disarrayed but mind you never any pain not one piece of pain nowhere in my body just feel very weak very lightheaded so they give me 2 pints of blood the very first day I’m in the room they give me 2 pints of blood. OK no problem. Hematologist checking me very often. Doctors coming in there nurses coming in everybody all around me, they run a test after the test they say OK they put me in this machine. The results says I have a fibroid, a large fibroid and this is the cause of me feeling lightheaded and dizzy and whatever and they believe this is why my blood levels are very low then he says we need to remove your gallbladder. I have no problems with going to the bathroom. I have no problems with pooping. No problems at all not no constipation no diarrhea nothing I go very regularly very normal no pain. Everything is fine in that area. I’m here for one thing, I feel very lightheaded. I feel very faint more laying in this bed the more I feel weak and fatigue. I feel worse now than I did when I came in, but they just gave me 2 pints of blood he said we need to operate right away. We need to operate and remove the five boys remove the five I really didn’t know much about fabrics. Only thing I know about fibroid is people who had them seem to have a hard time getting pregnant. That’s the only thing I thought I knew about five boys, but he urges me you must get the surgery. You must get the surgery. This is the problem meanwhile never calming me down. Never speaking to me in a calm manner always spoke to me as if I’m about to die and you have to have the surgery you don’t have no other alternative. You have no choices you must have the surgery and when I asked for a second opinion, he scared me even more well if you wait to get a second opinion, that’s your choice, but I can’t be responsible for your life because you’re waste of time he asked for a second opinion and I’m telling you that this needs to come out now I need to do the surgery now but if you want a second opinion, that’s your choice but again I can’t be responsible. This hospital would not be responsible. This is something that’s very urgent that needs to be done, I do this all the time. I know what I’m doing, blah blah blah OK I signed the paper. I get the surgery. I have no idea if I’m doing the right thing I’m so afraid that my heart is gonna stop beanie. He tells me if my heart stopped beating. They won’t have chance to get me to the emergency room. I need to get me to the operating room to operate. We won’t have a chance to get you an operating room for your heart is that we could do as it would be nothing we could do. We need to operated me so we have the operation. I wake up from the operation with no gallbladder and a total and complete hysterectomy. When I say total, I mean everything is gone everything everything that you could think of in a hysterectomy, they took it all. I didn’t find out from the doctor, I found out from the nurse and went on top of to add more of an insult to all of this experience. I asked the nurse where the doctor I want to see the doctor. The doctor never once came back into my room, wrote in the report because I got my medical wreckers how much pain I was in before my surgery. I was in excruciating pain how he came to check on me this that other he never asked for this person several several times they Never allowed me to see the doctor again they never let me see the doctor I had questions nobody could answer nobody would answer. I never experienced something so horrible in my life in my life I asked for the doctor. I asked why in the world that I wake up with a patch on my butt what is this patch? What is this? Oh that’s for the hormones what you mean hormones I don’t understand oh you had a hysterectomy and you need to wear a pet so you can for your hormones and you need to wear it 24 hours a day obviously the pass didn’t work because 30 days later, all of my hair fell out when I say all of it, I mean all of my hair fell out. I look like I was sick. My hair was visibly falling out, and it was very, very thin and it was so traumatic and then I started gaining weight like crazy and I had no idea what was going on with me no idea even when I asked about the gallbladder. Why in the world would you remove my gallbladder? What was wrong with my gallbladder in like the question the answer was oh your gallbladder was a mess that’s it. Your gallbladder was a mess. I need to come out. what do you mean by it was a mess oh don’t worry everything will be OK. Your gallbladder was a mess. They need to be removed. I don’t know what you mean. What do you mean by a mess? I was fine. I had no problems with going to the bathroom to poop or anything my gallbladder was fine no no no it was a mess. What do you mean by it was a mess can you explain no no no no don’t worry. don’t worry yourself. Everything will be all right and I have to go but everything will be all right. When I ask about the hysterectomy the man who was with the doctor that did the procedure. He said oh you already have enough kids anyway you don’t need any more kids what in the world did you just say to me? What in the world did you just say to me, you remove my ovaries you remove my everything every single thing because you felt like I didn’t need any more kids that you just say those words to me Lam I have to go. I have other patient that I need to see but you did have a fibroid it was too fibroid stuck together, and it was very large as a matter fact it was the shape of a heart. It looked just like a big red heart, and we removed it and everything is gonna be just Fine. Besides my uterus, my ovaries everything is just because you felt like I didn’t need any more kids I mean, but it should be a reason a reason not just you removing a fire, but it should be a reason you turn me into a old lady overnight bay. I am not turned into an old lady very much very very, very much hormone problems because you felt like I didn’t need any more kids and I’m 42 years old, but I have a complete hysterectomy with no cancer no sign of cancer. Nothing wrong with me, but you give me a complete hysterectomy and you give me a gallbladder surgery and and WILL refuses to explain to me why I went back to the doctor several times to speak with them and until this day all these years later, I was 42 I’m 53 into this day not once with the doctor meet with me not once this is the treatment. This is the treatment that black women get in Miami Dade county and I’m not the only one I am not the only one and it’s very very sad indeed very sad because as a human being as a human be, that’s trying to go to work every day raise a family live your life the best you can thank God for another day and keep it moving. Try to live your life the best you can trying to be the best person the best mother, the best wife, the best citizen you as a human being just a regular every day normal human being deserves better and with that long story I say all that to say that U M gives every human being just that UM IS WITHOUT ADOUT IN MY HEAD THE VERY BEST And I pray with all my heart that your people keep doing what they’re doing because you hire every respectable very manageable very educated very accomplished decent human beings to take care of other human beings, and I am beyond grateful for this hospital. In every way, I cannot tell you enough how grateful I am and I recommend you to every one I meet keep up the good work you are awesome. Awesome. Awesome establishment. I cannot give you enough praise I love UM and the people that work for you.

Very good dr

Great

I felt confident with this visit and feel I’m in good hands

Impressed by the whole experience. Wished I had seen him sooner!

Excelente

Great service!

Hi is very knowledgeable and friendly

Excelente proveedor

It was a positive experience from the moment I entered the facility to the moment I left.

Very good service.

El mejor Dr que he tenido en estos ultimos años . EXCELENTE!!!!

Dr Pedro Alvarez Soto is amazing!!

Dr. Alvarez Soto’s team was very professional and respectful.

All together a very pleasant experience, very professional and caring at the same time.

Very professional and knowledgeable

Muy atentos

Very satisfying experience

Excellent service highly recommended

Professionalism and identity so that the patient leaves well informed.

The doctor offered me careful and very professional attention. I think he is an excellent doctor, because he did surgery and I was perfect, I would surely recommend him to other people.

Everything was very good

Very dedicated to his profession

All Excellent

I have recommended my family and friends

Excellent, Dr was super friendly, patient and took his time to listen and to explain all present and future care procedures

Excellent Doctor Pedro alvarez, very grateful for your services

Excellent supplier.

All excellent thanks

Satisfied

I would recommend it to everyone I know, I am very satisfied with the care I received

Very safe n knowledgeable.

Very good attention from the doctor, I appreciate your attention. Thank you

Excellent dr

Very professional in general everything

I have a very satisfactory and reliable experience in the doctor, he treated me with a lot of respect and affection

Excellent attention from the Dr.

Awesome fast provider I love it in and out

Very good experience!! Thanks!

Excellent service

Very good

Excellent Doctor Pedro Alvarez Soto