149 Ratings, 104 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. James consistently receives high praise for her thorough, patient, and compassionate care. Patients repeatedly note clear explanations, careful review of imaging/tests, and thoughtful treatment plans (including cataract and glaucoma care). Many describe her as personable, professional, and calming; several highlight successful surgery experiences and confident follow-up. Overall sentiment is highly positive with frequent mentions of excellent communication, competence, and trustworthiness.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 3, 2026
She was the best! The proof is in the pudding as I pick up my new glasses tomorrow. When I need to see an ophthalmologist again I will certainly return to Dr. JAMES. thank you!!!
Apr 30, 2026
I had a great experience with Dr. James! She was thorough and professional.
Apr 30, 2026
She’s very thorough and takes the time to explain everything clearly. I really appreciate her patience and attention to detail.
Apr 30, 2026
Dr James explained everything to me in detail. She showed me the pictures of my eyes & how they relate to the issues I am having. Then we agreed on a plan of treatment going forward. I could not be more satisfied. She was intelligent, caring & wonderful.
Apr 27, 2026
It was my first time seeing Dr. James for eye issue. Dr. James was professional, knowledgeable and friendly. She did a thorough exam and explained to me in details about the problem and provided instructions to follow. She made me feel comfortable to ask questions and she answered my concerns. I feel much better now.
The staff were knowledgeable and friendly. The technician did a thorough pre-exam. The staff at the front desk were also very helpful and friendly. I asked my primary doctor office to fax the referral. The staff made sure they received the referral and notified me upon receiving it. Great service!
Apr 27, 2026
Loved Dr. James. Listened to all my concerns and followed up with everything. Very personable and professional. Very happy!!!!
Apr 25, 2026
Thank you for performing a thorough diagnosis and explaining the procedure in depth.
Apr 24, 2026
We had a very thorough and pleasant visit with Dr. James. I am very happy with her approach and look forward to working with her in the future.
Apr 23, 2026
Fantastic, patient, a great explainer, and very nice
Apr 23, 2026
Dr. James patiently answered all of my questions as she discussed my current situation and available options.
Apr 22, 2026
Loved she took the time to explain things to me and answer any questions!
Apr 22, 2026
Very calming when I was concerned about something on my eyelid. Dr. James explained things well, offered clear guidance on treatment, and was warm and caring about my situation and about me. I look forward to seeing her again in the future.
Apr 22, 2026
High level professional, friendly, explained in detail my issue
Apr 22, 2026
Dr. James was great.
Apr 19, 2026
Great.
Apr 18, 2026
All my questions and concerns were addressed. I received very clear options for my cataract surgery and detailed instructions for my post op care. Dr.James was very caring, calming and attentive .
Apr 18, 2026
Dr. James was great at slowly explaining all things going on with my eyes.
Apr 18, 2026
Very nice woman.
Apr 17, 2026
Just wonderful! She is so caring and explained to me in a detailed manner as to what was going on.😌😌
Apr 17, 2026
Love her. Great eye doc!
Apr 17, 2026
Fantastic
Apr 17, 2026
Friendly, caring, detailed patient and listening ear. Invokes great confidence. I am in good hands. Thank you Dr James.
Apr 15, 2026
Dr. James was very professional and cordial.
I was very comfortable with her.
Apr 10, 2026
The staff was very helpful and pleasant and easy to talk to and the doctors are great very knowledgeable I was very impressed
Apr 10, 2026
i liked everbody's curteous and professional service
Apr 3, 2026
Thorough and very kind
Apr 3, 2026
Great first appointment with Dr. James. Very reassuring, and covered all bases for my understanding.
Apr 2, 2026
Dr. Alanna James is welcoming, clear, skilled, and caring. She explains complicated surgery clearly and listens thoughtfully to my questions. I’m so glad I went to her and am her new patient.
Apr 1, 2026
Very helpful and knowledgeable.
Apr 1, 2026
Polite, friendly and knowledgeable
Mar 26, 2026
She’s terrific. Very good experience.
Mar 26, 2026
Dr James is very friendly & personable. She listens well & answered all of my questions concerning my care. Thanks for adding her to your staff at Mitchell &!Morin Eye Institute! :-)
Mar 25, 2026
Dr James was very thorough and reassuring that she will keep a close eye on my issue. I enjoyed meeting her.
Mar 24, 2026
Alanna was the best! She was friendly, knowledgeable, patient and put me at ease.
I highly recommend her!
Mar 24, 2026
I feel like her judgement and sensitivity to my concerns are both outstanding.
Mar 21, 2026
Professional and knowledgeable. She explained everything and was very respectful. I highly recommend her.
Mar 12, 2026
Great experience! She toook the time to do a thorough examination and discussed the results in detail. I would highly recommend her.
Mar 11, 2026
Kind, thorough, patient.
Mar 6, 2026
Professional kind service. Thank you for the detailed and compassionate care.
Mar 5, 2026
Thanks
Mar 5, 2026
My surgery and recovery was very easy. The doctor advised me of every step and advised that I could come for additional follow up visits only if I felt I needed to. I chose to because I have cataracts and glaucoma. However, everything is progressing along smoothly.
Mar 4, 2026
She’s excellent…very expert in glaucoma and explained details, reviewed imaging and reasons for her recommendations, and is very warm and personable.
Mar 1, 2026
Dr James was welcoming, engaging, readily listened to my worries & concerns, educating & realistically reassuring me; competent & careful with utilizing her medical skills in assessing, diagnosing & providing treatment for me. Overall, a very fine first experience for me, who was referred by friends to this ophthalmology practice. Everyone in the practice was great😊
Feb 28, 2026
Great provider!
Feb 26, 2026
Amazing experience!!! Would recommend her for sure !!!
Feb 26, 2026
All good!
Feb 24, 2026
Very good Dr explained every
test
Answered all my questions
Appreciated that
Feb 22, 2026
Dr. James is a terrific person and doctor. I really enjoyed my appointment with her.
Feb 21, 2026
Kind, caring and professional
Feb 19, 2026
Very friendly and competent.