Breeze Urgent Care in Richardson

Urgent Care

1225 E. Belt Line Road, Suite 200

Richardson, TX 75081 Directions

(469) 716-5227

breeze.care.texashealth.org

4.9 out of 5

4,190 verified ratings

4,190 Ratings, 1,018 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise Breeze Urgent Care in Richardson for its friendly, professional, and efficient staff who provide compassionate care in a clean, well-maintained environment. Many highlight quick appointment availability, minimal wait times, and thorough communication from nurse practitioners and medical assistants. Services such as wound care, allergy treatment, and diagnosis of infections (sinus, ear) are noted, with some patients appreciating on-site X-rays and effective prescriptions. The facility's welcoming atmosphere and patient-centered approach make it a preferred choice for urgent care needs.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Sep 21, 2026
Everyone was very professional and completely respectful and nice they walked me through everything and explain everything very good and made me feel like they really do care for their patients.

Sep 20, 2026
It was quick. We did not have to wait. The PA listened well to our concerns and addressed our questions.

Sep 20, 2026
Very happy

Sep 20, 2026
Very helpful, professional staff.

Sep 19, 2026
Everyone who helped during the appointment was very pleasant, helpful, and friendly.

Sep 17, 2026
The PA and her assistant were amazing. They listened, went through all my charts and took the time to speak with me and make sure I was ok (as I was Crying and upset). I think they are angels. I was seen at about 430 on 9/17. I don't know their names as I was not feeling good, so please look them up and give them my thanks.

Sep 17, 2026
Good service

Sep 16, 2026
Efficient, knowledgeable, personable, professional....treated with respect

Sep 16, 2026
I've been to this location twice now when needing Urgent Care. Both experiences were 10/10; truly the most fluid/timely of all urgent care centers I have ever visited. The staff is genuinely kind and welcoming. Could not recommend higher.

Sep 16, 2026
This is second time we have used this location, both times were very good experience. Everyone was extremely professional, helpful and very friendly.

Sep 16, 2026
Tan Tran, NP was very nice and pleasant. He explained why he was prescribing the medications. It was the second time I had seen him.

Sep 15, 2026
Professional and efficient

Sep 15, 2026
Cathay T of the front desk was very helpful with pre check-in procedures. NP Tan Tran was also patient in explaining the at home rehabilitation exercises.

Sep 13, 2026
Great care! I was seen right away, carding and compassionate, thorough exam and not rushed. I will be back next time!

Sep 11, 2026
Every time I have been there or my husband it has been wonderful!! Love the front staff and Tan and Johnathan... everyone is great! Won't go anywhere else!!

Sep 10, 2026
They were very nice and helpful. Thanks bunches

Sep 9, 2026
They were fast, efficient, and able to get me in and out quickly. The NP explained everything clearly and listened to my concerns.

Sep 8, 2026
Eleana is good!!!

Sep 8, 2026
Great fast service

Sep 8, 2026
Always very welcoming, limited wait time, caring staff

Sep 7, 2026
Efficient, asked excellent questions about what was going on, gave good advice re: problem.

Sep 7, 2026
Staff were very friendly and efficient. Nurse Practioneer both times I visited with different ones were very good.

Sep 7, 2026
They did a great job and helped me immediately.

Sep 6, 2026
It was fast & everyone was kind & professional.

Sep 5, 2026
Everyone was very nice and professional. Great staff. Very knowledgeable

Sep 5, 2026
Thank you for all the help.

Sep 5, 2026
Both people that treated me provided professional quality and efficient care and compassion to my healthcare needs. Which made me feel at ease about my course of treatment and understanding of my next steps to get better.

Sep 4, 2026
They took great care of me. They made me feel comfortable and relaxed. Everything was explained great and I felt great with everyone

Sep 4, 2026
Very efficient, everyone was so nice and kind. Very clean environment.

Sep 4, 2026
Professional, efficient

Sep 1, 2026
I have visited many times and always happy with service!

Sep 1, 2026
Everyone was very personable and timely when assisting you.

Aug 31, 2026
Very thorough exam with useful guidance on what to look out for during the meds and recovery

Aug 30, 2026
The service was quick and compassionate. They got me in and out fast and my scrips were called into the pharmacy for me.

Aug 30, 2026
Everyone at this particular clinic is so compassionate and willing to go above and beyond.

Aug 29, 2026
Quick service So kind ALL staff was amazing

Aug 29, 2026
All good

Aug 29, 2026
Simple, thorough, quick

Aug 29, 2026
The NP (Jonathan Elston) and patient care tech (Alissa Wysoski) who saw my mom in the clinic were fantastic. They were very thorough and professional. Friendliest of folks!

Aug 29, 2026
Jonathon did a fabulous job on my leg!! Explained everything before he did it!! Great experience!!!

Aug 28, 2026
Easy process, great provider and staff.

Aug 28, 2026
Immediate check in, polite, friendly, caring, professional staff, comfortable waiting area, quickly seen by medical staff with thorough evaluations and diagnosis. Our place to go if it's not an ER event, when we can't wait for a week or more to find out what's medically going on, and what to do.

Aug 27, 2026
No problems.

Aug 27, 2026
As in all my visits, everyone is always very helpful and kind and show much compassion

Aug 26, 2026
Quick, easy, and effective! In and out in less than 30 minutes!

Aug 26, 2026
I've received medical services from Breeze many times and always been happy!

Aug 25, 2026
Great staff

Aug 25, 2026
Quick and efficient visit. Ellen the MA and Jonathan the NP were so kind, and attentive. I was immediately taken into an exam room. I was in and out in about 30 minutes.

Aug 23, 2026
I did not have to wait. The people could not have been nicer and more helpful and I will always recommend Breeze.

Aug 23, 2026
friendly, received fest help and will come again