Breeze Urgent Care in Richardson
Urgent Care
1225 E. Belt Line Road, Suite 200
Richardson, TX 75081 Directions
4.9 out of 5
3,148 verified ratings
3,148 Ratings, 567 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Breeze Urgent Care in Richardson for its friendly, professional, and efficient staff who provide compassionate care in a clean, well-maintained environment. Many highlight quick appointment availability, minimal wait times, and thorough communication from nurse practitioners and medical assistants. Services such as wound care, allergy treatment, and diagnosis of infections (sinus, ear) are noted, with some patients appreciating on-site X-rays and effective prescriptions. The facility's welcoming atmosphere and patient-centered approach make it a preferred choice for urgent care needs.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 24, 2025
Everyone was very kind and took care of me swiftly And with ease
Dec 24, 2025
My provider was brilliant and kind and helpful. She patiently listened and then provided excellent care. She was knowledgeable in all areas and provided a path to wellness. Thank you
Dec 24, 2025
Came here for a second opinion after another urgent care provider dismissed my concerns. Everyone was kind, efficient, and knowledgeable. I was in and out in about 30 minutes. Breeze will be my new go to for urgent care visits in the future.
Dec 24, 2025
Excellent! Late day Christmas Eve is not the best time for an urgent care visit, but these folks were the best! They were so caring and spent so much time with me. This will be my "go-to" choice if (when) I need help in the future!!
Dec 24, 2025
Convenient, fast, great care
Dec 23, 2025
The NP is excellent and very good at his job
Dec 23, 2025
Nurse Jonathan was GREAT!
Dec 23, 2025
Everyone was so friendly and nice! I was very sick but they still made me laugh
Dec 23, 2025
All of the staff from check in, initial staff in exam room who gave the flu/covid test to the provider were excellent. My child is anxious about medical things and everyone was incredible with him and very patient. Thank you!
Dec 23, 2025
I was very impressed from the time I walked in the door until the time I left. Front desk staff very courteous and professional. The PA was knowledgeable and efficient. Love the fact that an appointment can be made at an urgent care. I HIGHLY recommend Breeze Urgent Care!!!
Dec 23, 2025
Very good service.
Dec 23, 2025
Jonathan Elston was excellent. Very kind and took the time to talk to me about my 17 month old daughter answering my questions. I did not feel rushed.
Dec 23, 2025
Everyone at the clinic were super nice, patient, funny and friendly. They were also very efficient. And a HUGE SHOUT OUT to the young lady at the front desk who was able to find and print my insurance card, ensuring that I only paid $50 for my visit vs paying out of pocket. This is the third time I've visited this clinic (twice for myself and once with a family member) and each visit was very nice, efficient and comfortable.
Dec 22, 2025
Always a pleasure
Dec 22, 2025
Location was fast and addressed my concerns! Great job
Dec 22, 2025
It was great! Quick but expert care
Dec 21, 2025
Everyone was very pleasant , helpful and kind.
Dec 21, 2025
The best provider out there Nardos and the conciergees are always so sweet to my son!! only urgent care will go to
Dec 20, 2025
Booking an appointment is so easy. As soon as I was done checking in, I was moved back for treatment. I was in and out of the facility within 20 minutes.
Dec 20, 2025
Good experience over all. Prompt, courteous and attentive.
Dec 20, 2025
I like that patients with appointments get priority upon arrival!
Dec 19, 2025
Great experience! Was able to book appointment within 1 hour easily on line and was immediately seen upon arrival. Extremely nice clean office and everyone very helpful and professional. This will certainly be my "go to" place for any future health issues! Very please!!
Dec 19, 2025
Quick efficient
Dec 19, 2025
Very patient, knowledgeable, kind, informative.
Dec 19, 2025
He was great and very informative about what was going on with my health!
Dec 18, 2025
Service was quick, and the staff were very friendly.
Dec 17, 2025
Facility was nice and everyone was courteous and helpful.
Dec 16, 2025
I was very impressed with my visit; was seen very quickly, even earlier than my appointment time, as I was there quite early. Things moved along efficiently, but I did not feel rushed or unheard. Multiple times I was given an opportunity to ask questions, and was always listened to when explaining specific symptoms. Thankful there was X-ray on site, and was shown only kindness from all staff.
Dec 16, 2025
They got me in and out in 30 minutes. It was absolutely amazing!
Dec 15, 2025
We were in and out in 20 minutes - that was amazing!
Dec 15, 2025
Continue to be at your best .
Dec 14, 2025
Quick, though, kind, informative
Dec 14, 2025
We were in and out. Had excellent customer service. Got diagnosed and a prescription.
Dec 14, 2025
The service was great!
Dec 14, 2025
Visit was efficient and gave me the answers I was looking for.
Dec 14, 2025
Alyssa Marsala and my daughter's nurse practitioner who I am so sorry I do not remember. Her name was so awesome for the second part of her visit staple remover. But all of my praises go to Jonathan and the best MA I have encounter in a long time that work with him that night of the placement of her staples. That was very scary for both of us and we walked in. we were immediately seen a com both of us and they made us feel cared for And that I was situation was no longer emergent. We also met TAN briefly that night, but all praises go to breeze and your wonderful staff thank you thank you thank you
Dec 13, 2025
All good
Dec 13, 2025
Seemed very efficient and cared
Dec 12, 2025
Very helpful and thorough.
Dec 11, 2025
Fast...in and out. Thanks so much!
Dec 11, 2025
Quick and easy but the care was top notch
Dec 11, 2025
I was seen and discharged quickly but my exam and testing was thorough. The front desk person, MA, and NP were all kind, friendly, genuine, and professional.
Dec 10, 2025
Quick and easy!
Dec 9, 2025
Came in hysterical, left not. Haha great service!!! Very friendly. NP was amazing. Also the nurse that did my X-rays was so unbelievably sweet. She needs a raise! She was so sweet and knew how much pain I was in. I forgot her name but I know she's not normally at that location. She was soooooo good!!!
Dec 9, 2025
I felt listened to, cared for, treated with dignity and respect, modest helpful knowledgeable care
Dec 8, 2025
On time, quick, & friendly
Dec 8, 2025
Thank you for recognizing that my situation was an emergency! You literally saved my life by telling me I needed the emergency room and recommending it go in an ambulance
Dec 7, 2025
The NP was excellent!! The entire visit was very good! I would recommend Breeze to anyone.
Dec 7, 2025
No waiting
Very friendly and efficient staff
Facility modern and pleasant
Dec 7, 2025
My provider is a Np and is much better than other Np service I have received at other places. He is very knowledgeable