Breeze Urgent Care in Frisco - Preston Rd.

Urgent Care

2855 Preston Rd.

Frisco, TX 75034 Directions

(469) 495-9118

breeze.care.texashealth.org

4.8 out of 5

5,939 verified ratings

5,939 Ratings, 691 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise Breeze Urgent Care in Frisco for its professional, efficient, and compassionate care. The staff is recognized for attentiveness, clear communication, and creating a welcoming, clean environment. Many note quick appointments with minimal wait times and thorough explanations of diagnoses and treatments. The team’s kindness and attentiveness stand out, leading to high patient trust and satisfaction. While no specific medical procedures dominate, mentions include effective treatment of symptoms such as early onset UTI and injury care with appropriate referrals. Overall, the facility is seen as a reliable and pleasant option for urgent medical needs.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 26, 2026
Very nice staff. Easy in and out visit

May 26, 2026
Very kind. Very efficient!

May 24, 2026
Every thing was great !

May 24, 2026
Pravan was wonderful

May 23, 2026
The staff was professional and compassionate when delivering care. They were informative and knowledgeable about the care I was receiving.

May 23, 2026
Really calming, helpful to me when I was in a lot of pain and very nervous. Thank you

May 23, 2026
Great attention

May 22, 2026
Excellent facilities and customer service. Everyone was amazing

May 22, 2026
Great experience. I felt like a celebrity.

May 22, 2026
The entire staff at Breeze Frisco was welcoming, courteous and helpful. I was very pleased and satisfied with my experience and so grateful they are so close to my home.

May 21, 2026
My experience was good I felt cared for and comfortable and gave me some knowledge of what I was going through

May 21, 2026
Always a pleasant experience. Friendly and professional staff.

May 20, 2026
Dimple and Dani are awesome

May 20, 2026
Very professional and timely

May 19, 2026
The service was timely and the service provider was effective and personable.

May 19, 2026
The NP seen yesterday was my favorite of any time I went to Breeze. X-ray tech very nice also.

May 19, 2026
I was seen in a very timely manner. The staff were friendly and caring. I've been here several times and always have a positive experience.

May 18, 2026
The MA was absolutely phenomenal as well and the lady at the front desk!

May 18, 2026
My experience was great! Everything was efficient.

May 17, 2026
Clinic was very nice. We had no wait time but if we had, I noticed a nice beverage bar. Very unexpected! The staff was efficient and I appreciated their attentive listening and how everything was explained to me thoroughly.

May 16, 2026
Professional, kind, friendly people. Everyone made sure I was comfortable.

May 15, 2026
They did a great job taking care of me and getting me what I needed for my hand, they also calmed me down

May 14, 2026
Very professional and thoughtful

May 13, 2026
The PA and NP are very welcoming, friendly, and professionals. Very caring and respects your privacy

May 13, 2026
Just very basic needs. Have never been to one before but did not realize it's more of a bandaid entity. Everyone was very nice and professional.

May 12, 2026
Very kind and efficient staff. This is my go-to urgent care clinic from now on!

May 12, 2026
Everyone displayed professionalism, kindness and patience for my concerns.

May 12, 2026
Excellent staff, efficient, friendly

May 12, 2026
I've never had such a good experience at urgent care. They went above and beyond to deliver an excellent customer experience and personalized care for me.

May 11, 2026
10, they were extremely fast and professional! My 5 year old daughter told me when we left that they were all super nice and she like going there

May 11, 2026
Just i love how detailed the Ma is and also PA. Got in right away and was able to get the medicine i needed

May 11, 2026
Facility was clean; Staff was extremely kind and caring.

May 10, 2026
Great experience. Staff was great!!!

May 9, 2026
I had a wonderful experience over all

May 8, 2026
Prenav and Cain were great! Cain was very efficient during check in. Prenav took awesome care of me and I'm glad to be feeling a little better today. I appreciate them both. Thank you!

May 8, 2026
I was greeted at the door and brought directly to an exam room, she was amazing, pleasant and had me relaxed with her very concerned manner. She checked me in and took my vitals ready for the PA

May 8, 2026
Everyone was very helpful & patient. I was in, seen and out very quickly.

May 7, 2026
Excellent service and attention to my problem

May 7, 2026
Kind and friendly interactions with every staff member-- front desk, medical aide, and medical provider. Medical provider, their medical expertise + interaction with them was excellent. Thanks for another very good and helpful visit!

May 7, 2026
Every was explained in detail and I can tell PA/NP really was concerned and gave me other options on how to take care of other issues

May 6, 2026
A very smooth and professional operation

May 6, 2026
GREAT experience

May 6, 2026
Excellent efficient service received.

May 5, 2026
Fast

May 4, 2026
It was so easy. You were on time and efficient and the medical staff took the time to explain it all

May 4, 2026
The process was very quick. The PA and the nurse heard me well and helped me understand the process. I felt looked after.

May 3, 2026
The whole staff was amazing!!

May 2, 2026
It was a pleasant experience

May 1, 2026
Staff are always super friendly and knowledgeable. I really appreciate Bear's knowledge and genuine concern for his patients. I have never waited more than 10 min to be seen.

Apr 30, 2026
Stellar experience, as usual! Nicest staff. Very professional & accommodating. The absolute best urgent care around!