Breeze Urgent Care in Frisco - Preston Rd.
Urgent Care
2855 Preston Rd.
Frisco, TX 75034 Directions
4.8 out of 5
5,672 verified ratings
5,672 Ratings, 552 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Breeze Urgent Care in Frisco for its professional, efficient, and compassionate care. The staff is recognized for attentiveness, clear communication, and creating a welcoming, clean environment. Many note quick appointments with minimal wait times and thorough explanations of diagnoses and treatments. The team’s kindness and attentiveness stand out, leading to high patient trust and satisfaction. While no specific medical procedures dominate, mentions include effective treatment of symptoms such as early onset UTI and injury care with appropriate referrals. Overall, the facility is seen as a reliable and pleasant option for urgent medical needs.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 23, 2026
They did a great job. I was in and out with no long wait times. The PA was thorough and treated me with care.
Feb 22, 2026
Everyone was extremely nice and professional, and I was in and out of their very quickly.
Feb 21, 2026
Great
Feb 21, 2026
Everyone was very nice and I was treated quickly
Feb 20, 2026
Everyone was courteous and provided me the care I needed in a timely manner.
Feb 20, 2026
From the minute we walked through the door to the minute we left we felt welcome and well taken care of!
Feb 20, 2026
Everyone there very kind and helpful.
Feb 20, 2026
Best care, anywhere.
Feb 19, 2026
Short wait time, friendly staff
Feb 19, 2026
Very friendly team. I felt very comfortable and taken care of. Even though I had to pay out of pocket because my insurance did not cover this facility, I would still come back for the customer service and call environment.
Feb 17, 2026
Very kind demeanor
Feb 16, 2026
Came in to follow up on a previous visit. It was handled very well.
Feb 16, 2026
The entire team was fantastic! They saw us quickly, were very friendly, and went above and beyond to provide great service.
Feb 15, 2026
It is easy to make an appointment online. When you get to your appointment, the staff greets you with a smile. Cain and Bear treated me with care.
Feb 15, 2026
Breeze is always top notch in my book. Have been coming here for years & always receive excellent care.
Feb 15, 2026
Everyone was friendly and helpful.
Feb 14, 2026
It was a pleasure and I felt completely comfortable with the great team
Feb 13, 2026
I was treated very promptly, professionally, and I appreciated the care and explanation the PA provided.
Feb 13, 2026
Everyone was efficient, very clean and very nice
Feb 11, 2026
Everything went very smoothly
Feb 11, 2026
Fantastic service! Great job all around
Feb 11, 2026
Everyone was great! Got me in super fast & everyone was so sweet! Great experience
Feb 10, 2026
Professional and friendly
Feb 9, 2026
I was seen quickly and thoroughly. I use this location specifically because they are always fast and thorough
Feb 8, 2026
Excellent care from beginning to end
Feb 8, 2026
It was fast and friendly.
Feb 8, 2026
She was very kind and helpful with information
Feb 6, 2026
The whole experience was wonderful and brought a sense of comfort during a time when I was very ill. The whole team is compassionate and caring and will use and recommend folks to this urgent care in the future.
Feb 6, 2026
Got in 15 minutes after my appointment time which was much better than most places
Feb 6, 2026
George, my concierge was fantastic, really appreciated his customer service and care.
Feb 6, 2026
Clean facilities, friendly and knowledgeable staff. Though I was feeling ill, the friendly and professional staff helped me feel better and addressed my concerns quickly.
Feb 5, 2026
Staff was wonderful. Took my elderly mother who has a language barrier and onset dementia for an acute shoulder pain. The entire experience was great, from the intake process they helped us identify and deal with an insurance challenge, to the gentle and understanding X-ray tech, to the PA who explained her condition with great empathy and clear guidance, to the courteous way we were sent on our way. My mother, who is generally skeptical of healthcare services, was delighted. Thank you.
Feb 5, 2026
Thank you for getting me in and seen quickly
Feb 3, 2026
Very personable team, showed genuine interest in my ailment and me personally
Feb 2, 2026
Everyone was very nice and it was quick
Feb 1, 2026
Fast, easy, flexible hours.
Jan 31, 2026
Staff was quick and accommodating. They were very kind in their interactions with my kids and made every effort to make them comfortable and happy.
Jan 31, 2026
I appreciated their concern and helping me.
Jan 30, 2026
Great
Jan 30, 2026
I was very happy with the care and attention from beginning to end. Thank you
Jan 30, 2026
Easy appt online, I did not have to wait, seen right away and George was amazing
Jan 29, 2026
The staff was wonderful! They were absolutely awesome.
Jan 28, 2026
I had a great experience from the moment I walked in the door. I was greeted with a warm smile. Throughout the visit the concierge told me what was going to happen. The provider took the time to visit with me. She addressed all of my needs. It was a great visit.
Jan 28, 2026
Staff were very professional and compassionate. Place was very clean.
Jan 27, 2026
Quick and easy appointment. Friendly staff.
Jan 27, 2026
Fast and very professional
Jan 23, 2026
Great staff, super helpful
Jan 23, 2026
Always a great experience, really appreciate the concierge's and details they provide prior to being seen by the PA.
Jan 22, 2026
it was well managed and i felt that i was cared for, and all of my questions were answered
Jan 22, 2026
From the front desk to the PA, everyone is kind, helpful, and understanding. They know we don't feel well, and are so kind about it. Also, they are fast without being too fast! I will always use Texas breeze when possible!