Breeze Urgent Care in Frisco - Preston Rd.

Urgent Care

2855 Preston Rd.

Frisco, TX 75034 Directions

(469) 495-9118

breeze.care.texashealth.org

4.8 out of 5

5,566 verified ratings

5,566 Ratings, 509 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise Breeze Urgent Care in Frisco for its professional, efficient, and compassionate care. The staff is recognized for attentiveness, clear communication, and creating a welcoming, clean environment. Many note quick appointments with minimal wait times and thorough explanations of diagnoses and treatments. The team’s kindness and attentiveness stand out, leading to high patient trust and satisfaction. While no specific medical procedures dominate, mentions include effective treatment of symptoms such as early onset UTI and injury care with appropriate referrals. Overall, the facility is seen as a reliable and pleasant option for urgent medical needs.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jan 28, 2026
I had a great experience from the moment I walked in the door. I was greeted with a warm smile. Throughout the visit the concierge told me what was going to happen. The provider took the time to visit with me. She addressed all of my needs. It was a great visit.

Jan 27, 2026
Quick and easy appointment. Friendly staff.

Jan 27, 2026
Fast and very professional

Jan 23, 2026
Great staff, super helpful

Jan 23, 2026
Always a great experience, really appreciate the concierge's and details they provide prior to being seen by the PA.

Jan 22, 2026
it was well managed and i felt that i was cared for, and all of my questions were answered

Jan 22, 2026
From the front desk to the PA, everyone is kind, helpful, and understanding. They know we don't feel well, and are so kind about it. Also, they are fast without being too fast! I will always use Texas breeze when possible!

Jan 22, 2026
I had such a great experience during my visit. In and out in less than an hour. George and PA Parvan were fantastic!

Jan 21, 2026
Jess and Freh were awesome

Jan 21, 2026
Very knowledgeable employees. Easy in and out process. Made sure I was well taken care of

Jan 21, 2026
Good experience

Jan 21, 2026
Friendly and professional staff. This is my "go to" urgent care provider.

Jan 21, 2026
Staff was very helpful and friendly. The nurse practitioner was very knowledgeable and helpful. I highly recommend this group!!

Jan 19, 2026
Convenient and fast service

Jan 19, 2026
They made me feel like I mattered , understood I was a bit grumpy (not rude or mean)?and were very kind and professional.

Jan 19, 2026
The front desk associate was quick, efficient, yet patient. The assistant that took my daughter's vitals was gentle and listened emphatically to our concerns. The nurse practitioner was concerned and offered valuable care and detailed post care instructions. Overall good experience.

Jan 16, 2026
Easy but well taken care of

Jan 14, 2026
I had cut my thumb. I walked in and was immediately being helped. David and Frehiwot were professional and sympathetic. I they stopped the bleeding and had me on my way in less than an hour. I would definitely return there if I needed emergency help again.

Jan 14, 2026
The care here is exceptional. I've visited twice. Both times, I was treated with such kindness. The staff is amazing!

Jan 14, 2026
Helpful!

Jan 14, 2026
Front desk person was very friendly. Nurse was great and knowledgeable and practitioner was awesome. Friendly and helpful. She gave good suggestions on helping me feel better and made sure I didn't have any drug interactions. My appointment was at 4:15 and I was in my car by 4:39!! Longest wait was for the flu test to complete. It was a great experience. I will recommend this location to others!!!

Jan 13, 2026
Your facility provides fantastic care and is very efficient. As an added bonus, everyone is very friendly.

Jan 13, 2026
Always fast and provider talks to you and explains well

Jan 12, 2026
Got in fast, service was good, everyone was helpful and caring, very considerate to my condition and health

Jan 12, 2026
Easy appointment setting, fast check in, convenient locations, friendly staff

Jan 10, 2026
Everyone was so kind and took great care of us while we were there. We loved everyone we talked to, they really do care about their patients

Jan 10, 2026
Very efficient. Quick in and out.

Jan 9, 2026
Good experience

Jan 9, 2026
Everyone was very nice, the appointment was informative but also fast. Very happy with Breeze.

Jan 7, 2026
This location is always quick,clean and courteous

Jan 7, 2026
Quick, easy, cost efficient

Jan 7, 2026
Very helpful and kind people. Felt well taken care of

Jan 7, 2026
Excellent service and caring

Jan 6, 2026
I was in a tough situation that I had been trying to solve for a week. They solved it in one quick visit.

Jan 6, 2026
Always a quick in and out and appreciate your patient care.

Jan 6, 2026
It was fine. Obviously the goal is to get as many people in as quickly as possible and turn them out. It's business and that's the model so that's not lost on me. I think that in itself is harmful to me rating how the "care" for the individual feels. But overall it was fine. Will I go back? Probably not but that is my fault for not having a primary care physician. I get yall make a killing so as a business man I will give yall a 10/10 because the speed at which you check in, take money, and send out as all good is incredibly fast.

Jan 5, 2026
Everyone was caring, thorough and professional

Jan 5, 2026
Fast, quick and friendly service

Jan 4, 2026
Easy online appointments. Easy check-in. Exceptionally clean facilities. Personable care providers. Careful explanation of diagnosis and treatment plan.

Jan 3, 2026
Prompt, efficient and effective.

Jan 3, 2026
Pleasant and helpful

Jan 2, 2026
The office was clean and bright. The front desk ladies were kind and greeted me right away. My provider, Dana, is someone I want to be best friends with. I felt well cared for. My illness was addressed and appropriate. I had a dizzy spell in the office and they took wonderful care of me. I'm thankful Breeze is so close to where I live. Should I need to, I'll come back gladly.

Jan 2, 2026
Good care

Jan 2, 2026
It was a good experience. All the personnel was fabulous and answered all my questions. The installation was spotless and I didn't wait to see for the NP. Great experience.

Dec 31, 2025
Great service and wonderful providers

Dec 31, 2025
Quick in and out

Dec 30, 2025
Quick effective knowledgeable staff

Dec 30, 2025
Bear always gives great hospitality and gives great treatment and makes you feel seen.

Dec 30, 2025
Efficient and Effective care.

Dec 29, 2025
The visit was fine.