Breeze Urgent Care in McKinney - 7001 S. Custer Rd.

Urgent Care

7001 S. Custer Rd., Suite 900

McKinney, TX 75070 Directions

(469) 290-3494

breeze.care.texashealth.org

4.8 out of 5

4,543 verified ratings

4,543 Ratings, 416 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Breeze Urgent Care in McKinney is highly praised for its friendly, professional, and compassionate staff across all roles, creating a welcoming and comfortable environment. Patients consistently note efficient, thorough, and prompt care, often highlighting detailed explanations and attentive listening from providers. Cleanliness and a well-organized facility contribute to positive experiences. The capability to address diverse urgent care needs swiftly is appreciated, with some noting effective treatment plans and helpful medication prescriptions. Overall, the center earns strong trust and repeat visits due to its blend of medical expertise and excellent patient rapport.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Dec 24, 2025
Overall very good

Dec 24, 2025
Pleasant and professional

Dec 24, 2025
I always have a good experience at your facility, and yesterday's visit was no different. Thanks for being a place I can trust when I need urgent care.

Dec 24, 2025
Very empathic, caring and kind

Dec 23, 2025
This is the 2nd time using this facility in the past year and each time the experience has been stellar. The facility is always immaculate and the staff is always kind and competent.

Dec 23, 2025
Quick and straightforward

Dec 23, 2025
The staff was very friendly and professional

Dec 22, 2025
April was very personable and explained everything in a manner that was easily understood.

Dec 22, 2025
NP Lindsay was very attentive and explained the treatment plan thoroughly. I was seen quickly and able to get home and rest. Medications for bronchitis were ordered and ready for pick up at the pharmacy

Dec 21, 2025
Great quick customer service

Dec 20, 2025
Everyone was very pleasant and got us in and out within a hour. Highly recommend.

Dec 20, 2025
Service was good, I was in and out very quickly, but still taken care of and attended to, and I believe the diagnosis was legit and not a pre-determined one based on my symptoms.

Dec 19, 2025
Everyone was friendly and informative.

Dec 18, 2025
Awesome staff and very knowledgeable and professional.

Dec 17, 2025
Lindsay and Madhu were great. They were able to quickly diagnose what I had and talk me through the care steps to get me feeling better. Would highly recommend

Dec 16, 2025
Very professional

Dec 16, 2025
Everyone was amazing especially the lady checking me in Candidia. I think thats her name

Dec 15, 2025
Latrina NP and the medical assistant Virginia were very kind to my daughter. They made her and myself comfortable and feel cared for.

Dec 15, 2025
Everyone there is amazing!

Dec 13, 2025
There was no waiting. I was seen immediately . From the front of house to back of house . Everyone was kind and very knowledgeable .

Dec 13, 2025
The entire experience was so quick and easy!! Everyone was incredibly professional and kind and I quickly got an answer and was on my way to feeling better!

Dec 13, 2025
Jessica was great again! 3 times that week and still a gem!

Dec 12, 2025
Esther and Jessica were amazing! I was in 3 times within 8 days and they were attentive, and caring with my 3 kids

Dec 12, 2025
Great experience and very professional.

Dec 11, 2025
I was very impressed. Gary greeted me when I walked in the door. He took down the necessary information needed. He did not give me any paperwork to fill out. He filled it all out on the computer. I waited maybe 10 mins tops to get in the exam room. The nurse greeted me upon entering the exam room. She took down some info on the computer as she took my vital signs. She asked the necessary questions. I don't recall her name. I waited about 2 mins after she left and the NP came in. Lindsey was her name. She asked me questions, we talked about symptoms I was having and then she examined me. She told me what she would prescribe and how each medicine would work to help my sinus infection. Everyone was so nice, friendly and helpful. I will definitely go back to Breeze if needed. I give it a 10/10!!!

Dec 10, 2025
It is very efficient staff is very friendly

Dec 8, 2025
She was very thorough, professional, personable & caring

Dec 7, 2025
I am a fan of everything Breeze has done to make immediate health care more accessible. Location, hours etc. Their easy access and integration into to my existing health records makes Breeze my new first choice for issues that I help with right now. This does an excellent health care when it is hard to get an appointment.

Dec 7, 2025
Quick and efficient

Dec 6, 2025
Very good fast and easy. Gary was very nice.

Dec 5, 2025
Jessica and Esther were amazing. They were professional, kind, and made the whole visit smooth and comfortable for me and my wife. Truly appreciated the great care.

Dec 4, 2025
As always, kind, thorough visit

Dec 4, 2025
The NP was knowledgeable, very compassionate, and kind, and very thorough. He also had excellent bedside manners.

Dec 4, 2025
Jessica, was my nurse and I have never received the absolute compassion I received from her. She listened so well and was beyond kind to my situation. She offered us drinks while we waited. She was very sympathetic during the X-ray process. I also really liked the PA, Pvana. He was knowledgeable and helpful to my situation. The time I waited was so short. From him entering the room to the time he said we would wait on radiology superseded any urgent care/ emergency facility I've ever visited. I loved that I was able to secure my appointment ahead of time and the gals greeted us so we didn't even have to sit in the waiting room. The facility was immaculately clean in all areas. I have even tried to leave a Google review to boast on this facility and staff, just had some computer issues. I have already bragged to family and friends on how wonderful it was to visit Breeze. It was a breeze and I am already feeling better. I would give this place more than 5 stars if I could! Excellent staff and beyond clean facility as well as no waiting game! Keep up the amazing work!

Dec 3, 2025
They got me in and out which I greatly appreciate.

Dec 1, 2025
It's always a very fast visit. In and out without having to sit for so long while feeling terrible. Everybody was very friendly and had good bedside manner.

Dec 1, 2025
Nurse practitioner was very detailed. I felt good about being taken care.

Nov 30, 2025
Everyone was very friendly and professional.

Nov 30, 2025
Very friendly, attentive and quick

Nov 29, 2025
Kadisha was extremely helpful

Nov 29, 2025
Excellent staff and kind service

Nov 28, 2025
Very professional

Nov 28, 2025
The staff and the PA were very nice and super helpful.

Nov 28, 2025
Thank you

Nov 27, 2025
It was helpful that it was open and available on Thanksgiving and the timing worked out perfectly. It was a quick visit, the staff was friendly and the provider was very helpful and knowledgeable. Great experience!

Nov 26, 2025
The provider was great. She took the time to hear me, give me plenty of information, and answer all my questions. I could not recommend her enough.

Nov 26, 2025
Kind nurse and practitioner

Nov 26, 2025
Lindsey NP was fantastic and treated me quickly and professionally. She definitely needs a raise

Nov 25, 2025
Very professional and caring! I was able to get in and out in a timely manner.

Nov 25, 2025
The medical assistant and the provider were amazing. The care was on point.