Breeze Urgent Care in Dallas-Frankford

Urgent Care

4635 Frankford Rd

Dallas, TX 75287 Directions

(469) 495-9106

breeze.care.texashealth.org

4.9 out of 5

7,180 verified ratings

7,180 Ratings, 1,021 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Breeze Urgent Care in Dallas-Frankford is widely praised for its professional, friendly, and caring staff who provide efficient and thorough medical care. Patients frequently highlight the clean, welcoming environment and appreciate clear communication and detailed explanations during visits. The team is noted for attentiveness to patient needs, including identifying medication interactions and addressing urgent health issues promptly. Many commend the facility's ability to deliver fast, effective treatment for a variety of conditions, creating positive and reassuring experiences that encourage patients to recommend the center to others.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Sep 22, 2026
Provider Kelly and Concierge Asha were attentive and caring. I was in and out quickly and they addressed all of my concerns. This is not my first visit, and the consistency in care is too notch.

Sep 22, 2026
The staff at the Frankford Road location are AMAZING! They are kind, personable & knowledgeable. I am always able to make a same day appointment & I do not have a long wait when I arrive.

Sep 22, 2026
Your staff was very friendly and cared for me well the clinic was very clean. I would recommend this facility to anybody.

Sep 21, 2026
My experience was very good. NP was kind and very thorough. I would recommend Breese to my family...

Sep 21, 2026
Everyone in that office was knowledgeable, skilled, and had great bedside manner. Loved the experience.

Sep 21, 2026
The staff was wonderful

Sep 20, 2026
I liked that they walked me directly into the room when I arrived for my scheduled appointment. I also liked that they took my payment in the room so I was not exposed to other peoples sickness

Sep 20, 2026
I was able to schedule a same-day appointment and everyone was friendly and helpful my appointment.

Sep 19, 2026
It is always pleasant and formal every time I come in and it's not a long waiting time

Sep 18, 2026
Extremely kind staff and attentive to my illness thank you

Sep 18, 2026
Compassionate and kind staff

Sep 17, 2026
It was very fast and everyone was friendly and efficient.

Sep 16, 2026
Friendly, knowledgeable, efficient.

Sep 16, 2026
Not a long wait tome, the PA was very thorough, customer service was amazing for the entire team

Sep 15, 2026
My experience was great, I arrived early and they still took me to the back, everyone was nice, patient, and friendly. At the end everything was explained to my understanding. And I was walked out with a smile.

Sep 15, 2026
Fast checking no wait

Sep 14, 2026
Everyone was very personable and friendly when I had questions and wanted reassurance about the right thing to do. They were on top of sending out referrals that I needed for further treatment and are knowledgable.

Sep 13, 2026
The two nurses (Matty and Kelly) were absolutely amazing and wonderful

Sep 13, 2026
They were kind, caring and also a very short wait . All the staff were exceptional.

Sep 11, 2026
Pleasant. Knowledgeable Fast Convenient

Sep 11, 2026
The staff was very friendly the time was quick and easy.

Sep 11, 2026
Everything was great! Both health providers were nice and professional

Sep 11, 2026
Best nurse ever.

Sep 9, 2026
They are always helpful and willing to listen. Easy to get an appt.

Sep 8, 2026
Very attentive, compassionate & caring team of professionals

Sep 8, 2026
Everyone was very professional and very helpful and knowledgeable!

Sep 8, 2026
Very quick, efficient, and nice

Sep 8, 2026
Great service, very kind.

Sep 7, 2026
I decided to go to the urgent care at 430pm. Looked at carenow and their wait was going to be 2 hours. Remember a friend said Breeze was really good. Looked them up online realized one was 4 minutes from me and they had an appointment at 5:15pm. Arrived early around 4:56pm on accident. Checked in, got to my room and had a chest xray before 5:15pm. The staff was fantastic, friendly and knowledgeable. Left and was home before 5:45pm.

Sep 7, 2026
The team was caring, efficient, made me feel calm in a scary situation and every single person who cared for me was kind and helpful and competent.

Sep 7, 2026
The NP took excellent care of me. The staff listened to my concerns, explained everything clearly, answered my questions, and made me feel comfortable and well cared for throughout the visit.

Sep 6, 2026
Everyone was kind, caring and attentive from start to finish. The care was so smooth with good communication and a lot of compassion. Super impressive!!

Sep 5, 2026
Very easy experience & very professional

Sep 5, 2026
Quick, easy and very compassionate staff.

Sep 4, 2026
I received great service as always enjoy going to this facility when I'm sick. Thank yoy

Sep 4, 2026
Very efficient, not the nightmare that hospital emergency rooms are

Sep 4, 2026
Yes she was very kind, patient , caring and knowledgeable

Sep 4, 2026
Very quick, professional, empathetic.

Sep 4, 2026
Everyone was nice and efficient

Sep 4, 2026
Candy and Dimple took great care of me. They were very kind and efficient.

Sep 3, 2026
From entry to exit, the service was exceptional. The level of care and concern shown was amazing and made me feel like they were genuinely concerned about me as a person not just a patient. I'm a patient for life!

Sep 1, 2026
Kelly is so nice and patient! I have been to this location quite often since it's close to home and work, I have never had a bad experience. Everyone is so nice and welcoming, not to mention that the service is quick! I was able to be seen and stopped by to grab lunch all in the span of 30min. Kelly was very opening to helping me and answering any questions I had.

Aug 31, 2026
Visit was efficient and helpful! Staff were kind and knowledgeable

Aug 31, 2026
Everyone had a nice attitude and were quick to assist me

Aug 31, 2026
Easy check in. Super friendly front desk employee. Nurse who did the original diagnosis was so friendly and helpful. PA was informative and compassionate. Would highly recommend to friends and family.

Aug 29, 2026
They were very professional and I was seen in a timely manner.

Aug 28, 2026
My visit was very pleasant with very kind and friendly staff.

Aug 28, 2026
Always a pleasant experience Staff is wonderful. I'm in and out very quickly. I love this place. They are very helpful.

Aug 28, 2026
Quick and easy.

Aug 28, 2026
They are always very cordial and thorough and timely !!