Tina Frank

Family Medicine

CGH Ready Care Clinic

15 W. 3rd St., lower level Sterling, IL 61081

Sterling, IL 61081 Directions

4.8 out of 5

219 verified ratings

219 Ratings, 61 Comments


Jul 30, 2022
The ready care people were the best. This was probably my best experience with CGH. I feel confident they truly care about my well being and the nurses are very knowledgeable.

Jul 28, 2022
Kind, professional. Felt at easy and comfortable

Jul 17, 2022
I had 2 issues and she listened carefully and dealt with each issue thoroughly, without rushing or glossing over my concerns. Caring, empathetic attitude was appreciated.

Jul 12, 2022
Very nice and professional. Went off notes from a previous visit to my primary

Jul 5, 2022
Tina was very caring and attentive during my visit. She listened to all I had to say.

Jul 5, 2022
All went well when I go into the walk-in clinic I’ll never have a problem

Jul 1, 2022
They penciled me in on short notice which I really appreciated.

Jun 29, 2022
Very pleased with my care! Everyone was kind and professional!

Jun 28, 2022
Tina is always great... always has been

Jun 26, 2022
They were very friendly, I didnt have to wait long to get in . Id come back again if need ed to.

Jun 24, 2022
everything went well

Jun 12, 2022
She was absolutely amazing

Jun 9, 2022
Wonderful experience from the time I requested an appointment until I was seen. I was diagnosed and prescribed medication and 2 days later I am well on the way of recovery.

Jun 4, 2022
Very caring and explained everything very well!

Jun 4, 2022
Very pleased after being unable to get into the Dixon urgent care and being hung up on. Very kind Dr who explained everything . Will come back again

Jun 4, 2022
Great experience and very professional

May 15, 2022
Very satisfied with experience. All staff courteous, professional and thorough.

May 13, 2022
Dr Racanelli is a great doctor and his nurses and staff are also wonderful

May 10, 2022
In our current COVID environment I felt like things were handled very well.

Jan 18, 2022
Extremely kind, informative, patient staff. Clean environment. Highly recommend

Jan 11, 2022
I wasn't sure why I had to visit the Ready Care instead of my own physician that said Ready Care did a wonderful job.

Jan 11, 2022
Did amazing job.

Jan 9, 2022
CGH Ready Care providers and staff are giving 100% of themselves to care for our community during this pandemic. They show compassion and professionalism with each and every patient!

Jan 6, 2022
Timely, professional, courteous

Dec 30, 2021
Yes, thank you for asking me to comment. I thought the staff was exceptionally friendly and exceptionally helpful, especially during pandemic in these times. I think they should be commended for their hard work and appreciate all that they do. Thank you so much.

Dec 29, 2021
The nurse and P.A. In Ready Care were not only very professional and competent but projected a warm , caring nature. Very people persons

Dec 29, 2021
She took the time to listen and reassure me that my asthma flaring because of the weather.

Dec 27, 2021
The nurse and the DR helped me to make sure I felt ok during my time

Dec 26, 2021
The staff were friendly and professional

Dec 22, 2021
it took my 15 phone calls just to get an appointment at the walk in clinic.

Dec 9, 2021
Both the CNA and the Dr were very nice and helpful. They answered all our questions and gave helpful advice.

Dec 8, 2021
always a good experience at Ready Care

Nov 22, 2021
I was happy with both my nurse and provider.

Nov 18, 2021
The entire experience, from the automated phone service, to the appointment with Dr. Tina, was quick, thorough and clear to understand. Most importantly, I didn't feel like a burden at the end of the day, which means a lot because I already felt like crap.

Nov 17, 2021
Very pleased with the polite people that helped me. Very short wait time and was not rushed.

Nov 16, 2021
Very helpful and friendly staff

Nov 3, 2021
Very fast friendly and efficient service. Thank you.

Nov 2, 2021
Dr. Kempker and his team are amazing! I was very well taken care of and had a great experience at CGH.

Oct 28, 2021
I'm not a resident of Sterling so there were questions about my Medicare coverage. The reception staff were very helpful and clearly explained how it would be handled. I'm very thankful to have such a professional and efficient medical facility available.

Oct 25, 2021
Tina Frank is super nice and listened to my symptoms and understood my medical history. She discussed what she felt was necessary to treat me and answered all my questions.

Oct 25, 2021
The woman that we saw was really respectful. Really nice. Made me feel comfortable. I thought she did great socially with us and had really good patience and heard me out. I think I'm most impressed with her at Health, at the Ready Care Clinic, because all the other times I've been, I've had really poor service, rude nurses or rude doctors. And most of those visits were just me and not my kids, and I don't know, maybe the woman that I saw was just much better in general because she is good with kids, but I really respected it because I have had such a hard time being treated with respect at Ready Care. Thank you.

Oct 22, 2021
Kind of tough signing in to do the appointments but after that felt good about my care.

Oct 12, 2021
They were very nice.

Oct 10, 2021
The entire staff was wonderful,professional and just nice nice people!!

Oct 9, 2021
Tina Frank was amazing with my son. She took her time even though it is an acute facility. She made sure she listened to his heart, lungs checked ears and made sure he was fully examined. She went above and beyond with the care she gave my son!

Oct 9, 2021
Ready Care was able to get me in quickly and Doctor Tina Frank was very professional and also very kind and respectful. I appreciate having a walk-in clinic like Ready Care in my area.

Oct 7, 2021
That the ready care and the clinic both have different opinions and give their customers some confusing not similar answers. Upset that their both from the same company yet one told me one thing and the other something else!

Oct 6, 2021
Fast appointment and great service. Nurses and Doctor will definitely be going back and recommending family and friends!! Already sent over my daughter, she loved it!! She has been a patient at KSB for years.Was sick and wasn't able to see a doctor (no appointment available) all week. At CGH appointment done same day with 30 minutes.

Sep 29, 2021
They should have tested me for Covid since I had symptoms.

Sep 21, 2021
The nurses were nice and helpful.