Susan Burnette, MSN, APRN, FNP-C

Family Medicine

CGH Ready Care Clinic

15 W. Third Street

Sterling, IL 61081 Directions


4.9 out of 5

207 verified ratings

207 Ratings, 51 Comments

Jul 31, 2022
Everyone treated me very respectfully. They were all very nice and caring.

Jul 30, 2022
Susan was very sweet, took very good care of me, and made me feel comfy. I would definitely see her again ❤️ Jen, who also took care of me, is also an exceptional nurse ! She was very caring, very helpful, and did everything she could to reassure me of my injury ❤️ Dienise, who took my vitals, is also a very sweet nurse , who took time with me. She cares for her patients, and that’s what patients need❤️ Ready care is very lucky to have these nurses, and nurse practitioner at their clinic❤️

Jul 18, 2022
Very friendly informative and professional by all i had seen.

Jul 16, 2022

Jul 13, 2022
She was very helpful and kind. Explained things and even called me back with my results

Jul 6, 2022
Sue was amazing. She saw my son a week prior and I knew that I wanted to see her again for my own appointment. She is super personable and her chair side manner is amazing. Clone her!!!

Jul 1, 2022
Great service as usual. Thanks!

Jun 24, 2022
All was good

Jun 24, 2022
I was able to get a same day appointment instead of waiting for my original appointment set up with my primary. The nurse who scheduled was very accodmating and gave me three different time options same day. The check in nurse was very kind. The provider was also very nice and through to get more background information for my concern and how to treat it properly. She went over the medications and a game plan.

Jun 9, 2022
This was our second visit to the clinic and to work with Susie. She is an excellent provider and I highly recommend her. She called with the culture results on a holiday weekend, when she clearly was not in the clinic, which was true dedication to her profession.

Jun 5, 2022
Everything was very quick and easy.

Jun 4, 2022
I was very impressed with the care and staff of CGH and their friendly manner while doing a great job of providing care. I thank them all for listening and caring for me during this time. BRAVO to CGH!!

Jun 3, 2022
Good service polite people

May 27, 2022
Dr Racanelli is awesome. .

May 27, 2022
Everyone was professional and friendly.

May 15, 2022
Very happy with the treatment and attention I received.

Jan 20, 2022
I had to walk in, no voice to make an appointment. They were kind and understanding. Very short wait. I so appreciated their compassion! I got dizzy and they took care of me until a ride came. Wonderful gals and I so appreciate all of them!

Jan 20, 2022
Very happy with the clinic it's close to home been there before very satisfied

Jan 10, 2022
I wish I had known the Covid test was NOT a rapid test before I had gone.

Jan 10, 2022
Good visit..

Dec 16, 2021
Thank you for everything you do for this community...

Dec 10, 2021
We were seen in a timely fashion.

Nov 29, 2021
Susie the provider was excellent. She explained everything that was going on that she believed with my son and that was the best experience. I've had it already care. I mean, kind of suck to have to get in later than when I got there, but I understand it's really busy right now. But other than that, she was very, very good, very thorough and a really nice personality and I really, really liked her and I will definitely come to your facility again, thank you.

Nov 29, 2021
I would recommend this facility to anyone. Please tell them how thankful we are. (Names removed)

Nov 23, 2021
Everyone is working so hard. Empathy to them all during this crisis

Nov 16, 2021
Excellent experience with the chicken lab and ready care. Thank you.

Nov 16, 2021
I was pleased with the nurses and the person who accepted me at the door, they were very respectful and I felt so comfortable. I have not wanted to go to any doctors or anything since this covid and they were very gracious, very just very receptive of me and my issues. And was not demeaning or overbearing, or made me feel like I didn't know nothing and like they were totally in charge. They listen to me. I'm, I was just very well, pleased all in all. Thank you.

Nov 5, 2021
It was easy to get a same day appointment at the time I needed. Very personable nurse and nurse practitioner. They both made me feel very comfortable.

Nov 4, 2021
Yes, I was very happy with my provider today that woman should be a doctor. She is wonderful I've had her a couple times as I've been there and I would take her anytime. She's, she's really great you need to really appreciate what you have there. Thank you very much. Bye.

Nov 3, 2021
Two nurses greeted me and my mother. Their history questions were thorough and simple to answer. The nurse practitioner was very pleasant, thorough with her assessment and explained post visit care for my mother.

Oct 21, 2021
They are very caring therer!!

Oct 20, 2021
The ladies here are wonderful!

Oct 20, 2021
The staff was pleasant, professional, and knowledgeable.

Oct 6, 2021
Hi, I just wanted to call or I just want to say, I really, really love the doctor that came in and explained everything to me. And my son. I was in a fan of the one that they gave us our covid test. Yes. My son was freaking out before they even started, but she didn't need to tell him that. We're you crying for. We're not even started. He knew what was going on, so he was very upset, upset me, but the doctor was awesome. I love to her. Thank you.

Sep 28, 2021
She know what was going on and was on top of it

Sep 25, 2021
Never got results for strep throat culture.

Sep 25, 2021
Have always been satisfied with everyone at this facility

Sep 24, 2021
Susan Burnette is a great asset to CGH. I was tested for Covid and she patient kind and explained things to me. My Covid ended up being negative and she had a back up plan to treat me for a sinus infection. She is caring and listened and took time with me.

Sep 16, 2021
I was able to get an appointment quickly and the NP and X-ray technician were both great. Results and follow up calls were received very quickly as well.

Sep 16, 2021
I had to come up for a covid test and I got an appointment, very, very quickly. I was so surprised and Suzie the nurse practitioner I had was excellent. She was, she was a pleasure to have and she would explain things very well, and she was absolutely wonderful. Really, really liked her, and I also got my test results early, so overall, it was a very positive.... positive experience. So, thank you for doing so well. Bye. Bye.

Sep 14, 2021
Very professional and caring. The staff was very concerned and wanted to help me feel better. They are great.

Sep 14, 2021
My experience could not have been any more pleasant, thanks to everyone at the Sterling, IL. CGH Ready Care Clinic. Thank you very much.

Sep 10, 2021
I know the staff is shorthanded,my level of care, and the professionalism show was excellent. We are lucky to have such people in our community.

Sep 9, 2021
Thank you so much to the hard working medical personnel who are keeping us going thru this pandemic. Thank you. Thank you. Thank you.

Sep 3, 2021
Fantastic, thorough and professional

Sep 1, 2021
I got in right away even though I just drove in. I talked to the main clinic both of my Drs. For this problem were out today so they told me to go to ready care they didn't tell me to make an appointment. Otherwise everything went great.

Aug 24, 2021
Very good

Aug 23, 2021
everyone except susie was just rude

Aug 20, 2021
Ready Care always responds!

Aug 19, 2021
Yes, I mean, I was, I was fairly satisfied with my visit. I guess. The one thing I would say is that I went down there for a sinus infection. I understand that, you know, I had displayed some of the symptoms for Covid , but I've had Covid previously. I've had both my vaccine and I guess I was just kind of puzzled. I know my body, well enough and I have asthma. And I've dealt with this so many times that I felt like maybe I wasn't being listen to. I was just trying to prevent myself from getting, you know, like a further infection in my lungs and just was kind of disappointed because, you know, every symptoms always Covid and I did a Covid test. I knew it wasn't positive. My