Norma Alvarado-Urrutia

Family Medicine

CGH Ready Care Clinic

15 W. 3rd St.

Sterling, IL 61081 Directions

815.564.1999

4.7 out of 5

218 verified ratings

218 Ratings, 54 Comments


Jul 24, 2022
She is the best!!

Jul 24, 2022
So happy that I could get in to see someone “same day”

Jul 22, 2022
The provider was super nice. No nursing assistant so those questions are irrelevant.

Jul 19, 2022
She was very good with her understanding of the problem and listening to me as far as my past experiences with this kind of an issue.

Jul 19, 2022
Great detail to isolation from other patients for appointment

Jul 9, 2022
It was great !

Jul 3, 2022
They understood my concerns and were willing to see me . They explained what was going on and gave me medicine to help. They did a great job! I am very pleased. Sincerely, Chet

Jun 27, 2022
Norma was great, I wish I could have her as my primary care provider

Jun 22, 2022
Great place.

Jun 20, 2022
From start to finish it was a very professional visit

Jun 18, 2022
Absolutely great

Jun 10, 2022
Thank you for helping us!

Jun 4, 2022
Caring, concerned and very helpful NP. She is awesome.

May 29, 2022
I was very pleased with the providers care.

May 23, 2022
She was gracious and informative and kind.

May 1, 2022
She was thorough. She remembers me. I appreciate that she was familiar with me. Puts me at ease.

Apr 29, 2022
Staff was friendly and proffesional.

Apr 26, 2022
She listened and understood my concerns for my health problem.

Jan 21, 2022
I even got in early!!

Jan 13, 2022
During these times my appointment was handled fast, efficient with as little exposure to me. Great job in how it all was handled!!

Jan 5, 2022
I thought that the staff when I called, and made the appointment was extremely nice, and helpful, but the provider that we saw was extremely helpful, and knowledgeable, and took a lot of time in a big appointment, and it was appreciated, and she was very, very good.

Dec 28, 2021
They were very helpful, they got me in on very busy day.

Dec 23, 2021
The emergency care was good the. Referral system has a lot to be desired

Dec 21, 2021
Norma was amazing. Although RC was busy, she took her time with me and knew exactly what tests needed to be done. She even called after to put in another Rx which she thought would be helpful to get better faster.

Dec 7, 2021
They were very caring and listened to what i had to say about my symptoms

Nov 28, 2021
It was a great experience. Thanks

Nov 27, 2021
She didn't, doesn't need any improvement. She was a very, very good. I was so happy when I came out of there, and while I was sitting there talking to her. I was very happy. She could have been better. Thank you so much. Take her for me.

Nov 21, 2021
Great experience! Norma was very nice and helpful.

Nov 20, 2021
Went very well

Nov 14, 2021
Even though it was late in the afternoon they were able to fit me into the schedule with out any problem and were extremely nice to me as well thanks everyone that help me feel better!

Nov 14, 2021
Got in quickly and provider came in quickly and my questions were answered

Oct 21, 2021
First time there, from Florida, very friendly and understanding..

Oct 21, 2021
The nurse practitioner was so very friendly and very knowledgeable and caring! Was very happy with my appointment ?

Oct 20, 2021
She was Excellent.

Oct 13, 2021
The provider was great.

Oct 12, 2021
The nurse that brought me in and had me do my urine specimen was very nice, very patient and then Norma when she came in, she was very, very pleasant helpful, explain things and I definitely had a great experience.

Oct 4, 2021
The staff and doctor and in the office was very helpful and we were very appreciative of the care.

Sep 28, 2021
The girls that tended b to me were great!

Sep 23, 2021
I appreciate the wait in the car system so I don't have to sit in a waiting room.

Sep 20, 2021
Great

Sep 18, 2021
Awesome staff

Sep 16, 2021
It was OK.

Sep 16, 2021
I just want to let you know, I was very pleased with the outcome and everything of my visit. Everybody was very nice to me, and that means a lot. And when you ask questions, and they give you the answers, straight out instead of beating around the bush. That's great. So, but thank you guys. I really appreciate everything you've done for me, and my throat is getting better, but it's going to take a while. Thank you again.

Sep 14, 2021
Everyone with whom we dealt was friendly and caring.

Sep 14, 2021
Getting a visit with a provider for pediatric patient with covid symptoms was not as easy as i feel it should be .

Sep 13, 2021
VERY professional and courteous !

Sep 10, 2021
Yes, I was very pleased with going over there. I had an infection in my arm. I have type 2 diabetes, and I have bronchitis really bad, and Nora had helped me, and she answered all my questions and I got antibiotics, and it's not healed all the way, but it's getting a lot better now. Thanks to her. I was very well pleased very, very, very nice lady. I will be back. Thank you.

Sep 10, 2021
Everyone was wonderful. They also suggested what to do if other symptoms arose after I left. Thanks to them I went to Emergency at the hospital and later found a major problem that may not have come to light as soon as it did. I had further tests that are healing me .

Sep 5, 2021
Pam was great getting me into the room and communicating what was going on. Norma was thorough and explained things very well. Thank you!

Sep 1, 2021
I would like to know what the results of my rapid COVID- or my rapid strep test, which I never heard, and I expect to hear from somebody, if it's a rapid test I should know, one way or another.